Thread: UPDATE: "Problem with Canon Pixma ip4000 printer"
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Tony
 
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Default UPDATE: "Problem with Canon Pixma ip4000 printer"
wrote:
I received a brand-new (refurbished? not sure) ip4000 Pixma tonight
from Canon, even though my defective one was two weeks past warranty.
And yes, it came with a new print head and new ink. So, thanks to this
excellent customer service, my opinion on Canon has done a 180:
(reversing my earlier, knee-jerk vow) I will definitely continue buying
Canon products.

Shnaggletooth

What a difference good customer service makes. And you have given that message
to all that read this newsgroup. First rate. Anybody got any good service
stories from other manufacturers?
Tony
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