"Art Todesco" wrote in message
. com...
I am totally disturbed with this product. I have had it for about 15 years
and it has been nothing but trouble. I know, I should get just rid of it,
however, as I will be moving in a year or so and the unit still looks good,
I don't want to do that. This unit is pure crap. It has never held the
set temperature. I have had Dacor service work on it and even had a new
controller installed a few years ago. Dacor provided the controller, but
required me to pay an "authorized"
guy to intall it even though I could have easily done the install myself.
This helped, but now it is now off in temperature and is swinging way too
wide in temperature once again. The Easter ham took 3 hours to
essentially warm up to 130 degrees, internal temperature! Today, doing
some tests with a thermocouple, I determined it was off by about 30
degrees (low) and was swinging about 40 degrees from the high to low
points. Is there anyone familiar with this model out there? Am I the
only one with a lemon? I feel really stupid about buying this unit. When
I was doing the re-kitchen, it was the only 30" wall oven; others were
only 27". It was a "microprocessor" controlled electric oven ..... that
should make it very acurate, right? .... boy was I wrong.

We have a 27 inch 2005 Dacor wall model electric, and a Dacor gas range.
Both had some temp. probs to start with, but can be easily user recalibrated
from the front panel controls. Being older, your oven may have to be
serviced to adjust the temp. Within the warrantee period we got both ovens
to cook accurately, using a Dacor designated service - a local independent
repairmen. Unfortunately Dacor rates poorly in frequency of repair, but once
adjusted, in my experience, can have long and stable lives. My ovens "hunt"
for the set temp. and the swings while hunting can be as much as 30 degrees
or so each way near the beginning of the heating cycle, but we still get
good cooking results, because the avg maintained temp is exactly right.
Three hours to get a smoked ham to 130 degrees, from fridge temp, is not all
that off the mark, in our experience. It takes hours for the temp gradient
inside the ham to even out, and attain the desired temp in the core. Fridge
temp could be as much as 90 degrees cooler than your target temp. I dont
know about your thermocouple test, but oven testing thermometers can be
notoriously off calibration themselves. I have two, and one understated temp
by 25 degrees vs the other. The technician's digital probe agreed exactly
with one of the thermometers, so I threw out the other one.
What to do? Bottom Line, the Dacor website is complete and very helpful. Go
to dacor.com, and hit Customer Service. You can either write them from this
site (just copy your letter) or use their toll free number, and talk
directly to an oven engineer/technician right at the manufacturing facility
there in S California. We have found them extremely flexible, responsive,
courteous, as well as knowledgeable.
Best of Luck