On Tue, 11 Apr 2006 12:59:43 -0700, Joel Kolstad wrote:

Hi Keith,

"Keith Williams" wrote in message
T...
If you bought company B's product, you go to company B for support.
If that company is a fly-by-nighter, you shouldn't have bought it.

You're illustrating exactly the problem with Tektronix (and other companies
such as IBM) he They have a reputation for a certain level of quality &
support, so you can't blame the customer when the company starts re-labeling
someone else's product, sells them, and then can no longer provide their
traditional level of service.

Let's go back! The OP's bitching because he bought a FLUKE, with Company
B's label on top. He *DID NOT* buy a Fluke. The IBM deal is quite like
the GE deal. They're selling their name as part of the unit sold. The
name is worth money. ...and they're still servicing the products *THEY*
sell. I suppose you don't think GoodYear should sell tires under the
GoodYear name in Sears.

In the end, it's up to the consumer to know what he's buying.

If company A's was cheaper, you're a fool for buying the same thing
with company B's sticker on it. There is no fraud going on here at
all. It's all aboveboard.

Sure, it's above board and not fradulent -- it's just disappointing.

Why? He bought a Company B product that is the same as a company A, but
paid for Company B. Why is that disappointing?

I don't think anyone here *is* claiming something truly evil is going on,
just that it's sad to see traditionally excellent companies go down this
path in a manner somewhat akin to "selling out."

You're wrong. He was claiming *FRAUD* (until I challenged this
absurdity), which clearly it's not.

--
Keith