Hi Keith,

"Keith Williams" wrote in message
T...
If you bought company B's product, you go to company B for support.
If that company is a fly-by-nighter, you shouldn't have bought it.

You're illustrating exactly the problem with Tektronix (and other companies
such as IBM) he They have a reputation for a certain level of quality &
support, so you can't blame the customer when the company starts re-labeling
someone else's product, sells them, and then can no longer provide their
traditional level of service.

If company A's was cheaper, you're a fool for buying the same thing
with company B's sticker on it. There is no fraud going on here at
all. It's all aboveboard.

Sure, it's above board and not fradulent -- it's just disappointing. I don't
think anyone here *is* claiming something truly evil is going on, just that
it's sad to see traditionally excellent companies go down this path in a
manner somewhat akin to "selling out."

---Joel