Stuart wrote:
I placed an order yesterday with BES as one item I needed ...a 15-10mm
soder ring reducer ...is something that Screwfix do not stock .
The order arrived this morning ,including a 2mtre length of chrome
pipe in a box the size of you would not believe .....you could have
got about 50 3mtre lengths in it ...but guess what ,The reducers and
also another number of elbows were marked "to follow" ..I phoned and
they said they will be sent in a few days .........

Why don't these companies have their stock linked to their websites in
real time so that items that are out of stock are shown as such
....Luckily I'm not in any great hurry for these items but I might
have been .

Stuart

For some sites this is a con ie they say in stock and will be at warehouse
or main depot and they get extra courier postage out of you this way.

I dabble in repairing vintage clocks and a certain online site I get parts
from has a habit of saying such'n'such items to follow from the birmingam
shop, I gets the receipt from the birmingam shop and find they have charged
me the same price P&P from the linconshire head branch and according to the
site totaller P&P is for one order not two.

Emailed them and told them i'll be shopping elsewhere informing them of the
P&P query(rip off) and they emailed back saying...we value your custom and
please accept our apology and any future purchases will amended as one
order.

--
Sir Benjamin Middlethwaite