On 23 Mar 2006 06:20:08 -0800, wrote:


Dave Plowman (News) wrote:
In article . com,
wrote:
Needing a replacement element, I was somewhat surprised to be told by a
TLC outlet (A!) that they don't stock immersion heater elements as it
is illegal for A1 to sell them & they must be fitted by registered
plumbers.

Did you upset the assistant?


If I did, it happenend within the first microsecond I was at the
counter. No, I walked in with the old one because I wasn't sure how
you measure the length (turns out it is the total length under water,
excluding the cap etc) & there didn't appear to be an exact 1:1
replacement in the TLC catalog. Placed it on the counter & without a
word from me was immediately informed as stated.


Didn't you question what you had been told .Are they not selling them
to anyone or only to registered plumbers .......as I said it sounds a
load of ******** .

Stuart