"tvguy" wrote in message
news
I really don`t think sony is going to fix this for free. They can be
a real pain to try to get something from them. You will need to pay
the shipping on this both ways and they will try to sell you a
reconditioned one and take yours as a trade in. I would sugest to try
to find a repairshop in your area where you can take it in to have it
serviced.


Problem is, and I say this as an authorized Sony servicer, the HCD-GX250 and
450 models are so bad that if your shop repairs it, you cannot put a shop
warranty on it. There's a high likelihood it will be back with other
unrepairable problems.
Besides, the thing with the pickup is a known manufacturing defect, there's
a service bulletin on it. In fact it's about the only common, repairable
problem on these.

If the customer approaches this correctly, Sony Customer Service should take
care of him, at least to the point of a reduced-price repair.


Mark Z.