I place regular orders with SF. I live outside Bristol. Usually
it's next day, sometimes it takes longer - 2, 3, 5 days one one
occasion.
Courier is usually ParcelFarce.
Did you know that you can track when your order was despatched on
the SF web site then take the ref no. to the ParcelFarce web site
and find out where it is? Log in and go to your order record.
Where it says Despathced on the right, click it. Click the link
to track delivery. Or something like that.

W.




"Maximus Glutimus" wrote in message
...
I have only ever ordered from Screw Fix 4 times before and
every time
their next day delivery has not materialised. it has always
taken
between 3 and 5 days?

So this time I paid extra for before noon 12 next day delivery
in the
mistaken belief that may parcel would turn up.
I waited in all day yesterday and nothing turned up !! I live
in
London!!
I rang Screw Fix who said it was with Parcel Force.

I rang Parcel force today and they said It was still with Screw
fix?????

I have wasted a whole day off and Screw Fix have still not
delivered!!
but they have offered to refund my £4 postage for before 12
noon
delivery cost!!!!

they say they have 97% next day delivery, this can't be true.

Would I be right to demand compensation?