Steve Firth wrote:
Maximus Glutimus wrote:

Would I be right to demand compensation?

Yes. You paid for something (delivery before 12), they didn't provide
it.

Getting your money could be a whole different story though.

Got stung by an online computer parts suppiler once, I paid extra for next
day as I wanted to do the job at the weekend and that would give me a day to
spare in case it didn't turn up. Friday came and went without any delivery
and when I queried it I was told that yes I'd paid for next day delivery but
no I couldn't get any compo because that didn't apply until after it was
sent, item was out of stock so not sent but would be sent ND when they
finally got it in stock. I cancelled and went elsewhere, lesson learnt.

--
James...
http://www.jameshart.co.uk/