Screw Fix delivery times
Maximus Glutimus wrote:
I have only ever ordered from Screw Fix 4 times before and every time
their next day delivery has not materialised. it has always taken
between 3 and 5 days?
So this time I paid extra for before noon 12 next day delivery in the
mistaken belief that may parcel would turn up.
I waited in all day yesterday and nothing turned up !! I live in
London!!
I rang Screw Fix who said it was with Parcel Force.
I rang Parcel force today and they said It was still with Screw
fix?????
I have wasted a whole day off and Screw Fix have still not delivered!!
but they have offered to refund my £4 postage for before 12 noon
delivery cost!!!!
they say they have 97% next day delivery, this can't be true.
Would I be right to demand compensation?
Probably.
I must have been lucky with my SF orders. They always come the next day. My
last one I ordered at 9 pm on a Monday and it was here 8:30 next morning.
Could be more to do with PF's hub arrangement than SF I suspect.
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