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Default Looking for help problem with a sony KP-57HW40

Agreed: You will need to have the model number and serial number available
and also the purchase date of the product. Chassis effected are the RA-6 but
must have a very specific serial number sequence to be included in the
special warranty. As Leonard mentioned you must have the set inspected by a
SONY Authorized Service Facility (ASC) to confirm the cause and if indeed it
covered.
"Leonard Caillouet" wrote in message
news:c%9Ff.37457$bF.12156@dukeread07...
This set is one that is known to have problems with the CRTs that Sony has
extended the warranty on to four years. You need to have the set
evaluated by a Sony ASC to determine if it is one that has this problem.
Likely all three CRTs need to be changed due to a production problem in
the guns.

Leonard


"Serge Houle" wrote in message
...
My TV is starting to show blue lines when the screen is dark. Do anybody
know what the problem coming from ?

Thanks