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Leonard Caillouet
 
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Default Experiencing problem with discontinued Gateway 56" DLP TV, Rant

Decision One is likely to NOT bring the set in because they employ guys that
work strictly on the road in most places. They swap boards and that is it.
Many of them have no idea how a TV or monitor works, at least not in the way
most TV techs do.

Welcome to the reality of service on many products. I strongly urge anyone
considering buying any product to get to know the local servicers before
buying. People are getting screwed like this all the time by the likes of
Gateway, Dell, Infocus, BenQ, Optoma, Sceptre, NEC, JVC, and many others.

Leonard

wrote in message
oups.com...
You did not check on the repair availability before buying it? I
remember the ads at the time, it was the cheapest DLP 56" tv available
at the time. Someone else actually made it for Gateway, might be worth
trying to find out who made it.

I would like to know what filament you were talking about in the lamp.


Given the cost of keeping a trained technician on the truck and the
test equipment required, $250 US is a little high in the Midwest, but
is pretty much the break even cost in some States, Like CA, to get a
tech to the door. Especially if you live more than 10 miles away from
the servicer. You could always take the set into the servicer. It
will probably be required to go in due to the nature of the
intermittent failure.

BTW a bad component video cable or s-video cable can both cause the
same symptom you described...... I would assume you have the problem
with the built in tuner as well as the external video sources?