NTL News wrote:
No way!! We have a 4 beds extended semi and pay nPower about £47pm
for gas and £48 for electricity both of which are rising in line
with the rest of Europe. Do tell us who is ur fuel supplier, and are
you not profiting from a duel-fuel monthly direct-debit scheme?
Apart from this horrendous monthly gas account, is your electricity
bill yet another sting? You failed to inform us.


Well this is bizarre - I am on a prepay meter and my gas supplier is
British Gas. To my knowledge there has been nobody out to the meter
in years, in fact I can't remember when there was someone out to see
it. I checked the rate on the meter that it is supposedly charged at
and it is about 3% out so that won't account for the amount that we
are paying. However I phoned BG tonight to ask them about the problem
and while they acknowledged that they were indeed the supplier they
have no records of ANY payments I have ever made on my card :-S

Something is certainly amiss somewhere and I hope that I am due to a
big refund, but if they cannot find records of payments I might be
scewed.

Is your name on the top-up card? if not you might have someone else's card,
going by what you have said about BG not having any records of you not
making payments.

Good luck, british gas have two left hands.

--
Sir Benjamin Middlethwaite