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George
 
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Default FluidMaster (toilet repair) Responds my complaint

I have a toilet I moved to FluidMaster in 1998 or 99 with no problems.
Our municipal water (Southwest Michigan) is chlorinated heavily due to
old pipes and trying to keep Zebra mussels off the filtration plant's
intake pipes. So far, so good with the Fluidmaster.

Maybe the unit(s) you bought were a defective lot. I guess time will
tell with the new ones you get.

--G--

On Wed, 03 Sep 2003 17:39:59 GMT, Loren Coe
wrote:

there was a thread here a few months ago and folks voiced
their experience/s w/FluidMaster valve kits. some loved
them, some hated them (including me) because of a short
life.

today i got a letter from them, responding to a "survey"
i submitted that included my comments about the short life.
they blame it on "Tejas" water(!), too many chloramines and
chlorine, and say two years is a very good result for Texas.
i am getting 18mos or less.

this is a big state but most municipal water is surface, so
this makes some sense to me, but i almost never smell chlorine
in the water, maybe once or twice in the past 10yrs. i test
water for my aquarium and it never registers chlorine strait
out of the tap.

anyhoo, the letter said they are sending two 400a valve kits
as thanks for the feedback. just fyi, --Loren