I am looking for some information so I have a better understanding to
argue my claim against the power company for damage to my tv during a
brownout.
Recently I woke at 5.30 am to a brownout (lights dim, no fluoro's etc)
I phoned the power company who advised they would have a crew out to
fix it. 1/2 hr later I heard a bang and smelt some very mild burning
coming from the area of my TV, Video, DVD etc area. I called the
electrical company back and they advised me to turn all the power off
at the mains until the problem was rectified. They also sent me a claim
form for repair as I requested. When the power came back on I checked
all the appliances and discovered it was my TV which was no longer
working. The repair quote stated the "unit requires repair to the
vertical output stage and replacement of faulty components" The
repairer stated it was in no way caused by the brownout so the
electrical company have refused to pay the repair. The letter stated
the damage to my tv are not consistent or related with any power supply
problem. The repairer has been overly helpful from the beginning so I
am finding it difficult to understand why my TV blew up at 5.30 am
during a brownout and the brownout had nothing to do with it. I would
really appreciate some feedback from some knowledgable people so I know
weather to argue my case or drop it. Thanking you in anticipation