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Default Funny repeat problem with a 60 inch RCA PTK195AC (model P60812BL)

Ohhh boy. I hope the technician is right and we are wrong. Just for
reference, the Service # is P60812BLLG2. The number on the metal tag
on the main board is CTC195A JR47344C9D. The # on the digital
convergence board is PTK195AC 0 7355K2D
A number below that (which looks like a serial number) is
59835735521092RWB-TCE.

The technician said that the service number was the important number
for ordering the EPROM.

Which of these numbers have significance to any of you?