We had a new GE Profile Performance gas water heater installed in
April 2000. It works perfectly. However, for the last few months
every time it comes on there is a putrid smell coming out of the
burner. It's only bad because it is right next to the living room.

I had the gas company come out and check it for carbon monoxide, etc.
The technician could find no evidence of CO or a clogged vent pipe.
He did point out some debris that looks like chunks of ash on the
bottom under the burner. He said that might be the source of the
smell. Before I crawl on my belly like a reptile to try to clean it
out, does this sound like the problem? Or could it be something else?