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Default Carrier Infinity Control thermostat problem

The installer spent about two hours here yesterday. When he first came
he thought we were just some crazy complainers and that it would be
fine. Within a short time he realized he was wrong. He had some fancy
infra-red thermometers to read the temps in different areas. He saw
that the temp would vary by as much as five or six degrees between heat
cycles. It may be that he doesn't know how to calibrate it properly.
He is having someone from Carrier come. Hopefully they will know more
than he does.