This is called "CermaiTile".......it's VERY hard and it seems if it is
installed correctly...there should be no way of any chips... and we
haven't been able to scratch it yet. Don't know what brand people are
having trouble with but ours is doing wonderful....also, a friend of
ours put it down in wife's home beauty salon....it's working
great....we did NOT buy ours at Lowe's...we bought ours at the local
Hardware store.