m Ransley wrote:
Depending on where you purchased it many places will refund you, many
will exchange it, you didnt say where you bought it.

Home Hardware. They did allow me to try other heaters before settling
on this one, so they've been very good. It just feels inappropriate to
have them go through hoops for a pair of heaters I've had for a year
(more actually). I doubt they would actually go for it,
understandably.
I talked to a staff member there, who commented that the heaters do
exude an burning oil smell in the cold. No offer to have it replaced,
and I didn't want to pursue it, considering the circumstances. Maybe
that was not the best decision. Definitely, there are some things that
one might possibly get by playing hardball, but it didn't feel right.
Especially for a heater behaviour that comes and goes, and only under
circumstances that the majority of the users would probably not be
using it. Not only that, but it would be hard to replicate for them.
Furthermore, the smell is easily dismissed unless one is exposed to it
over a long time.

It should be noted, however, that there are no temperature ranges over
which to operate the heater, from reading the manual. In fact, the
model sticker at the bottom says that the 1500W consumption was tested
at 0 degrees celcius ambient, which suggests (and only suggests) that
cooler ambient temperatures should be OK for operating the heater.

New heaters and
ones sitting for awhile give off smells for 10-30 minutes, yours sounds
defective though.

Yes. The fact that they are both "defective" makes me a bit cautious
about going back to the manufacturer. As mentioned, it can be argued
that it is not really a defect, just a characteristic of that machine.

Just because it has a fan dont give up, but there are
radiant dish type no fan. Costco and Ace have lifetime warranty on most
things they sell, Sears may have a satisfaction guarntee you can push .

Costco requires a membership, and Ace seems to be a US store (I'm in
Canada). I will certainly try Sears & The Bay. Thank you for your
comments.