I would like to know what are the reasons for duet washing machine to
get out of balance. I have new washer ( 1 year old ) and somehow the
drum spin violently. I checked the spring and the shock observer and
they seems to be OK .


Any idea what might be the reason for that .

BTW - Because of the imbalance problem the motor detached form the
drum plastic body , I already fixed that without realizing that the
issue is the drum balance .