John R. Carroll wrote:


I have one of these and it does rhis once in a while. It's a known Dell
issue.
When the system hangs,
1) Remove the AC adapter from the back of the computer.
2) Remove the battery - pull it out enough to disengage it.
3) The thing should now be off.
4) Plug the battery pack back in and power up the computer.
5) Shut down.
6) Plug the AC adapter back in and power on again.

The battery has a chip in it that causes a conflict and halts the boot
process for some reason.

This works for me but YMMV.



I have to do the same with my Inspiron also from time to time.
Only difference, I usually start it on just the power cord and after
it's booted, put the battery back in.

Fred