"G&M" wrote in message
...

"Dave Liquorice" wrote in message

I forget the others. B-)

Ivor Biggun



one from the net

Excellent handling of a difficult situation! An award should go to the
Ansett Airlines gate attendant in Sydney for being smart and funny, while
making her point, when confronted with a passenger who probably deserved to
fly as cargo.
A crowded Ansett flight was cancelled after Ansett's 767s had been with
drawn from service. A single attendant was re-booking a long line of
inconvenienced travellers. Suddenly an angry passenger pushed his way to
the desk. He slapped his ticket down on the counter and said, "I HAVE to be
on this flight and it HAS to be FIRST CLASS." The attendant replied, "I'm
sorry sir. I'll be happy to try to help you, but I've got to help these
people first, and I'm sure we'll be able to work something out." The
passenger was unimpressed. He asked loudly, so that the passengers behind
him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"
Without hesitating, the attendant smiled and grabbed her public address
microphone: "May I have your attention please," she began - her voice heard
clearly throughout the terminal. "We have a passenger here at Gate 14 WHO
DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please
come to Gate 14." With the folks behind him in line laughing hysterically,
the man glared at the Ansett attendant, gritted his teeth and said. "F***
You!" Without flinching, she smiled and said, "I'm sorry, sir, but you'll
have to get in line for that, too".