Grizzly customer service!
 

I was at the woodworking show in Las Vegas last week, looking for cyclones,
among other things. My ceiling is only 91", so I have some problems.

Grizzly had 2 and 3 hp cyclones next to each other. They were both listed
as 93.5", though the 3 was obviously 10" higher than the 2. I asked the
salesman to explain it. He agreed there was an error of some sort, but
didn't know what, nor did Grizzly have a tape measure.
Today I asked their customer service about it. They tell me I am mistaken;
they are both 93.5".

And, the saleman told me it was easy enough to cut 2" off the hose that
connects to the waste bin, CS says that is will make emptying the waste bin
impossible.

Guess I won't be buying a Grizzly. Just venting.

Grizzly customer service!
 

I had a similar height issue and solved it by building a "box" between
the rafters for the motor to be in. This gave me another 8 inches or
so.

On Mon, 23 Jul 2007 15:37:27 GMT, "Toller" wrote:

I was at the woodworking show in Las Vegas last week, looking for cyclones,
among other things. My ceiling is only 91", so I have some problems.

Grizzly had 2 and 3 hp cyclones next to each other. They were both listed
as 93.5", though the 3 was obviously 10" higher than the 2. I asked the
salesman to explain it. He agreed there was an error of some sort, but
didn't know what, nor did Grizzly have a tape measure.
Today I asked their customer service about it. They tell me I am mistaken;
they are both 93.5".

And, the saleman told me it was easy enough to cut 2" off the hose that
connects to the waste bin, CS says that is will make emptying the waste bin
impossible.

Guess I won't be buying a Grizzly. Just venting.

Grizzly customer service!
 

wrote in message
...
I had a similar height issue and solved it by building a "box" between
the rafters for the motor to be in. This gave me another 8 inches or
so.

I am told that causes overheating problems.
Did you add a fan or anything?
What brand was it?

Grizzly customer service!
 

It's been at least 6 or 7 years with no problem overheating. No fan
but the exhaust from the cyclone seems to cause enough air motion that
it is not an issue. It's an Oneida 1.5 hp and I placed it so that the
inlet pipe is about 2" below the finished ceiling rather than use the
two elbows the Oneida supplied. I'll try to put a picture on
alt.binaries.woodworking in a little while.

On Mon, 23 Jul 2007 17:33:21 GMT, "Toller" wrote:


wrote in message
.. .
I had a similar height issue and solved it by building a "box" between
the rafters for the motor to be in. This gave me another 8 inches or
so.

I am told that causes overheating problems.
Did you add a fan or anything?
What brand was it?

Grizzly customer service!
 

Sorry but the pictures are on alt.binaries.pictures.woodworking

On Mon, 23 Jul 2007 14:18:53 -0400, wrote:

It's been at least 6 or 7 years with no problem overheating. No fan
but the exhaust from the cyclone seems to cause enough air motion that
it is not an issue. It's an Oneida 1.5 hp and I placed it so that the
inlet pipe is about 2" below the finished ceiling rather than use the
two elbows the Oneida supplied. I'll try to put a picture on
alt.binaries.woodworking in a little while.

On Mon, 23 Jul 2007 17:33:21 GMT, "Toller" wrote:


wrote in message
. ..
I had a similar height issue and solved it by building a "box" between
the rafters for the motor to be in. This gave me another 8 inches or
so.

I am told that causes overheating problems.
Did you add a fan or anything?
What brand was it?

Grizzly customer service!
 

The Oneida I just bought is awesome! Read the comparisons of the two on the
Oneida site.
In real life, The Oneida will suck the chrome off of a hitch ball, really
nice!

"Toller" wrote in message
...
| I was at the woodworking show in Las Vegas last week, looking for
cyclones,
| among other things. My ceiling is only 91", so I have some problems.
|
| Grizzly had 2 and 3 hp cyclones next to each other. They were both listed
| as 93.5", though the 3 was obviously 10" higher than the 2. I asked the
| salesman to explain it. He agreed there was an error of some sort, but
| didn't know what, nor did Grizzly have a tape measure.
| Today I asked their customer service about it. They tell me I am
mistaken;
| they are both 93.5".
|
| And, the saleman told me it was easy enough to cut 2" off the hose that
| connects to the waste bin, CS says that is will make emptying the waste
bin
| impossible.
|
| Guess I won't be buying a Grizzly. Just venting.
|
|

Grizzly customer service!
 

Toller wrote:
I was at the woodworking show in Las Vegas last week, looking for cyclones,
among other things. My ceiling is only 91", so I have some problems.

Grizzly had 2 and 3 hp cyclones next to each other. They were both listed
as 93.5", though the 3 was obviously 10" higher than the 2. I asked the
salesman to explain it. He agreed there was an error of some sort, but
didn't know what, nor did Grizzly have a tape measure.
Today I asked their customer service about it. They tell me I am mistaken;
they are both 93.5".

And, the saleman told me it was easy enough to cut 2" off the hose that
connects to the waste bin, CS says that is will make emptying the waste bin
impossible.

Guess I won't be buying a Grizzly. Just venting.


I went to the doctor (nothing serious) the other day. An assistant
always checks blood pressure, weight, etc. When it came to height, she
announced that I was 5' 8 1/2". Now I have been 5' 11 1/2" for years
which I politely informed the assistant. She pointed out the numbers
and insisted that the machine didn't lie. Another fellow said he had
also lost 3" in one day.

Well, when I got home, I put a try square against the wall, stood under
it, made a pencil mark on the wall, and measured. I had gained 3" in a
couple hours. I have written to Ripley's Believe it or Jam It but I
haven't heard back yet.

mutter, mutter
jo4hn

Grizzly customer service!
 

"jo4hn" wrote in message
...
Toller wrote:
I was at the woodworking show in Las Vegas last week, looking for
cyclones, among other things. My ceiling is only 91", so I have some
problems.

Grizzly had 2 and 3 hp cyclones next to each other. They were both
listed as 93.5", though the 3 was obviously 10" higher than the 2. I
asked the salesman to explain it. He agreed there was an error of some
sort, but didn't know what, nor did Grizzly have a tape measure.
Today I asked their customer service about it. They tell me I am
mistaken; they are both 93.5".

And, the saleman told me it was easy enough to cut 2" off the hose that
connects to the waste bin, CS says that is will make emptying the waste
bin impossible.

Guess I won't be buying a Grizzly. Just venting.
I went to the doctor (nothing serious) the other day. An assistant always
checks blood pressure, weight, etc. When it came to height, she announced
that I was 5' 8 1/2". Now I have been 5' 11 1/2" for years which I
politely informed the assistant. She pointed out the numbers and insisted
that the machine didn't lie. Another fellow said he had also lost 3" in
one day.

Well, when I got home, I put a try square against the wall, stood under
it, made a pencil mark on the wall, and measured. I had gained 3" in a
couple hours. I have written to Ripley's Believe it or Jam It but I
haven't heard back yet.

I would definitely find another doctor. When several patients lose 3" the
same day and the assistant can't put it together...

Grizzly customer service!
 

Which Oneida?

"woodstuff" wrote in message
...
The Oneida I just bought is awesome! Read the comparisons of the two on
the
Oneida site.
In real life, The Oneida will suck the chrome off of a hitch ball, really
nice!

"Toller" wrote in message
...
| I was at the woodworking show in Las Vegas last week, looking for
cyclones,
| among other things. My ceiling is only 91", so I have some problems.
|
| Grizzly had 2 and 3 hp cyclones next to each other. They were both
listed
| as 93.5", though the 3 was obviously 10" higher than the 2. I asked the
| salesman to explain it. He agreed there was an error of some sort, but
| didn't know what, nor did Grizzly have a tape measure.
| Today I asked their customer service about it. They tell me I am
mistaken;
| they are both 93.5".
|
| And, the saleman told me it was easy enough to cut 2" off the hose that
| connects to the waste bin, CS says that is will make emptying the waste
bin
| impossible.
|
| Guess I won't be buying a Grizzly. Just venting.
|
|

Grizzly customer service!
 

Toller wrote:

I would definitely find another doctor. When several patients lose 3" the
same day and the assistant can't put it together...


That could be WHY they are the assistant ... and not the Dr.

Keep going to the Dr. ... but find a new assistant.

Bill


--
I'm not not at the above address.
http://nmwoodworks.com


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Tested on: 7/26/2007 10:23:08 PM
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http://www.avast.com

Grizzly customer service!
 

jo4hn wrote:

Toller wrote:
.... snip
I went to the doctor (nothing serious) the other day. An assistant
always checks blood pressure, weight, etc. When it came to height, she
announced that I was 5' 8 1/2". Now I have been 5' 11 1/2" for years
which I politely informed the assistant. She pointed out the numbers
and insisted that the machine didn't lie. Another fellow said he had
also lost 3" in one day.

Well, when I got home, I put a try square against the wall, stood under
it, made a pencil mark on the wall, and measured. I had gained 3" in a
couple hours. I have written to Ripley's Believe it or Jam It but I
haven't heard back yet.


Maybe when you see the doctor next time you ought to mention this amazing
phenomenon to him (or her whatever the case must be)

--
If you're going to be dumb, you better be tough

Grizzly customer service!
 

Having knocked them for lousy service over the cyclone (which I ordered from
Oneida by the way) I have to compliment them over customer service today.
I sent them an inquiry about a TS. They answered immediately with what
seems to be accurate information.
"Toller" wrote in message
...
I was at the woodworking show in Las Vegas last week, looking for cyclones,
among other things. My ceiling is only 91", so I have some problems.

Grizzly had 2 and 3 hp cyclones next to each other. They were both listed
as 93.5", though the 3 was obviously 10" higher than the 2. I asked the
salesman to explain it. He agreed there was an error of some sort, but
didn't know what, nor did Grizzly have a tape measure.
Today I asked their customer service about it. They tell me I am
mistaken; they are both 93.5".

And, the saleman told me it was easy enough to cut 2" off the hose that
connects to the waste bin, CS says that is will make emptying the waste
bin impossible.

Guess I won't be buying a Grizzly. Just venting.

Grizzly customer service!
 

"Leuf" wrote in message
...
On Fri, 27 Jul 2007 20:40:34 GMT, "Toller" wrote:

Having knocked them for lousy service over the cyclone (which I ordered
from
Oneida by the way) I have to compliment them over customer service today.
I sent them an inquiry about a TS. They answered immediately with what
seems to be accurate information.

What'd you win the lottery or something? cyclone, bandsaw, now a
tablesaw too?

You are a very careful reader; I meant BS, not TS!
I went to LV last week to shop for a combination machine, but was talked out
of it by the vendors. That left a lot of spare capital.
I decided instead to get a larger bandsaw and a Festool circular saw.

Grizzly customer service!
 

On Fri, 27 Jul 2007 20:40:34 GMT, "Toller" wrote:

Having knocked them for lousy service over the cyclone (which I ordered from
Oneida by the way) I have to compliment them over customer service today.
I sent them an inquiry about a TS. They answered immediately with what
seems to be accurate information.

What'd you win the lottery or something? cyclone, bandsaw, now a
tablesaw too?


-Leuf

Grizzly customer service!
 

Well, when I got home, I put a try square against the wall, stood under
it, made a pencil mark on the wall, and measured. I had gained 3" in a
couple hours. I have written to Ripley's Believe it or Jam It but I
haven't heard back yet.

I'm almost 50 years old but I'm a full inch taller than I was graduating
from high school.

I guess it pays to come from a late-maturing, late-dying family. Choose
your parents well! ;-)

-- Mark

Grizzly customer service!
 

Guess I won't be buying a Grizzly. Just venting.

I have had good experiences with Grizzly tech support. They are the reason
I keep buying Griz-Green tools.

-- Mark

Grizzly customer service!
 

"Mark Jerde" wrote in message
news:myMqi.624$yg1.274@trnddc04...
Well, when I got home, I put a try square against the wall, stood under
it, made a pencil mark on the wall, and measured. I had gained 3" in a
couple hours. I have written to Ripley's Believe it or Jam It but I
haven't heard back yet.

I'm almost 50 years old but I'm a full inch taller than I was graduating
from high school.

I guess it pays to come from a late-maturing, late-dying family. Choose
your parents well! ;-)

-- Mark

For many years, I bought Fords using the same logic; good customer service.
But then I bought a GMC and haven't needed any customer service. BG

Max