Nova DVR XP problem
 

Turned on my lathe yesterday and it started the boot-up then gave the
error message, "NOT CONNECTED". So far have not been able to Get any
help from the company. Did reach Tim Geist who told me he no longer
works for Teknatool. Sent an email to their help desk but no reply.
Called the tech support number got an answering machine, no callback.

Anyone ever see this error before?
--
G.W. Ross

He who laughs last, thinks slowest.

Nova DVR XP problem
 

On Tue, 03 Jul 2012 06:11:10 -0400, "G. Ross"
wrote:

Turned on my lathe yesterday and it started the boot-up then gave the
error message, "NOT CONNECTED". So far have not been able to Get any
help from the company. Did reach Tim Geist who told me he no longer
works for Teknatool. Sent an email to their help desk but no reply.
Called the tech support number got an answering machine, no callback.

Anyone ever see this error before?

NO.. very scary... Seen "low power" or something when turning it off,
but never that one..
Could it be a bad connection in your remote switch?

Nova DVR XP problem
 

On Tue, 03 Jul 2012 06:11:10 -0400, "G. Ross"
wrote:

Turned on my lathe yesterday and it started the boot-up then gave the
error message, "NOT CONNECTED". So far have not been able to Get any
help from the company. Did reach Tim Geist who told me he no longer
works for Teknatool. Sent an email to their help desk but no reply.
Called the tech support number got an answering machine, no callback.

Anyone ever see this error before?

Got curious and googled it.. Can't find a thing on this error, but
several posts complaining of low voltage and other errors and
Technitool replacing the main board..

Nova DVR XP problem
 

Mac Davis wrote:
On Tue, 03 Jul 2012 06:11:10 -0400, "G.
wrote:

Turned on my lathe yesterday and it started the boot-up then gave the
error message, "NOT CONNECTED". So far have not been able to Get any
help from the company. Did reach Tim Geist who told me he no longer
works for Teknatool. Sent an email to their help desk but no reply.
Called the tech support number got an answering machine, no callback.

Anyone ever see this error before?

Got curious and googled it.. Can't find a thing on this error, but
several posts complaining of low voltage and other errors and
Technitool replacing the main board..

Actually it was a power surge. We had a sudden electrical storm
Sunday night and by the time it started I was afraid to go out to the
shop and check. I have a "whole house" surge protector in the shop
and in addition, the lathe was plugged into a surge protector. And
not turned on. Big laugh.

It also got the well pump, the security lights and the lawn
sprinkler controller, two phones and two wall wart transformers. Had
the pump pulled and replaced today and not sure I want to know how
much that cost.

--
G.W. Ross

He who laughs last, thinks slowest.

Nova DVR XP problem
 

In article ,
"G. Ross" wrote:

Mac Davis wrote:
On Tue, 03 Jul 2012 06:11:10 -0400, "G.
wrote:

Turned on my lathe yesterday and it started the boot-up then gave the
error message, "NOT CONNECTED". So far have not been able to Get any
help from the company. Did reach Tim Geist who told me he no longer
works for Teknatool. Sent an email to their help desk but no reply.
Called the tech support number got an answering machine, no callback.

Anyone ever see this error before?

Got curious and googled it.. Can't find a thing on this error, but
several posts complaining of low voltage and other errors and
Technitool replacing the main board..

Actually it was a power surge. We had a sudden electrical storm
Sunday night and by the time it started I was afraid to go out to the
shop and check. I have a "whole house" surge protector in the shop
and in addition, the lathe was plugged into a surge protector. And
not turned on. Big laugh.

It also got the well pump, the security lights and the lawn
sprinkler controller, two phones and two wall wart transformers. Had
the pump pulled and replaced today and not sure I want to know how
much that cost.

When you first posted I figured it was a loose connection or bad
position sensor, but now I have a different thought

The main board is probably fired. If the display was fired it would not
be displaying this.

Tim has not been the Teknatool rep for about two years now, and the
staff at the new location gets buried in calls. To the point where
sometimes you get a call back from the NZ office (I have twice). But you
will have to talk to them.

I suspect they will have you get the instructions from the Teknatool web
site on how to extract the main board. What he was doing the last time I
dealt with this (about a year ago) what they were doing was swapping
working boards for failed boards.

While I have never had a failure in mine, after dealing with the Clubs
lathe, another clubs lathe and two members lathes, I got fairly familiar
with failures and repairs.

BTW, in the instructions for my DVR-XP they recommended that you have
the lathe plugged into a good surge arrestor. I not only do that, but I
also have a whole-house system at the breaker panel. Since I went to
multiple layer surge arrestors I have not lost a piece of equipment.
Before that I lost something every winter (we get lots of winter-time
outages). My worst was about like yours

--
--------------------------------------------------------
Personal e-mail is the n7bsn but at amsat.org
This posting address is a spam-trap and seldom read
RV and Camping FAQ can be found at
http://www.ralphandellen.us/rv

Nova DVR XP problem
 

G. Ross wrote:
Turned on my lathe yesterday and it started the boot-up then gave the
error message, "NOT CONNECTED". So far have not been able to Get any
help from the company. Did reach Tim Geist who told me he no longer
works for Teknatool. Sent an email to their help desk but no reply.
Called the tech support number got an answering machine, no callback.

Anyone ever see this error before?

Finally got to talk to Michael Swerbensky who is the representative of
Teknatool. Very pleasant to talk to. He sent me a step-by-step guide
to removing the two circuit boards. They charge $75 to test them, and
this goes toward repairing the board or replacing it (them) if
necessary. A new board costs $500. Plan to tackle it tomorrow.

--
G.W. Ross

There is no time like the pleasant.

Nova DVR XP problem
 

"G. Ross" wrote in message
...
Mac Davis wrote:
On Tue, 03 Jul 2012 06:11:10 -0400, "G.
wrote:

Turned on my lathe yesterday and it started the boot-up then gave the
error message, "NOT CONNECTED". So far have not been able to Get any
help from the company. Did reach Tim Geist who told me he no longer
works for Teknatool. Sent an email to their help desk but no reply.
Called the tech support number got an answering machine, no callback.

Anyone ever see this error before?

Got curious and googled it.. Can't find a thing on this error, but
several posts complaining of low voltage and other errors and
Technitool replacing the main board..

Actually it was a power surge. We had a sudden electrical storm Sunday
night and by the time it started I was afraid to go out to the shop and
check. I have a "whole house" surge protector in the shop and in
addition, the lathe was plugged into a surge protector. And not turned
on. Big laugh.

It also got the well pump, the security lights and the lawn sprinkler
controller, two phones and two wall wart transformers. Had the pump
pulled and replaced today and not sure I want to know how much that cost.

--
G.W. Ross

He who laughs last, thinks slowest.


IF your well went out it could of been a lighting strike miles away, hav'nt
found a surge protector that will handle a lighting strike I have had two
houses hit by lighting, one it hit the front of the house and blew out a
wall outlet in the back bedroom. The second house it blew every modern
electronic circuit in the house but did not hurt an old tube type B&W TV.
strange stuff.

Nova DVR XP problem
 

Martin Giblin wrote:
"G. wrote in message
...
Mac Davis wrote:
On Tue, 03 Jul 2012 06:11:10 -0400, "G.
wrote:

Turned on my lathe yesterday and it started the boot-up then gave the
error message, "NOT CONNECTED". So far have not been able to Get any
help from the company. Did reach Tim Geist who told me he no longer
works for Teknatool. Sent an email to their help desk but no reply.
Called the tech support number got an answering machine, no callback.

Anyone ever see this error before?

Got curious and googled it.. Can't find a thing on this error, but
several posts complaining of low voltage and other errors and
Technitool replacing the main board..

Actually it was a power surge. We had a sudden electrical storm Sunday
night and by the time it started I was afraid to go out to the shop and
check. I have a "whole house" surge protector in the shop and in
addition, the lathe was plugged into a surge protector. And not turned
on. Big laugh.

It also got the well pump, the security lights and the lawn sprinkler
controller, two phones and two wall wart transformers. Had the pump
pulled and replaced today and not sure I want to know how much that cost.

--
G.W. Ross

He who laughs last, thinks slowest.


IF your well went out it could of been a lighting strike miles away, hav'nt
found a surge protector that will handle a lighting strike I have had two
houses hit by lighting, one it hit the front of the house and blew out a
wall outlet in the back bedroom. The second house it blew every modern
electronic circuit in the house but did not hurt an old tube type B&W TV.
strange stuff.


Found the strike location--a block and a half away. Large pine about
20 ft from electric line.

--
G.W. Ross

I tried being reasonable once. I
didn't like it!

Nova DVR XP problem
 

On Sat, 07 Jul 2012 04:23:39 -0400, "G. Ross"
wrote:

Holy Crap! $500 for a board on a $2,000 lathe?

G. Ross wrote:
Turned on my lathe yesterday and it started the boot-up then gave the
error message, "NOT CONNECTED". So far have not been able to Get any
help from the company. Did reach Tim Geist who told me he no longer
works for Teknatool. Sent an email to their help desk but no reply.
Called the tech support number got an answering machine, no callback.

Anyone ever see this error before?

Finally got to talk to Michael Swerbensky who is the representative of
Teknatool. Very pleasant to talk to. He sent me a step-by-step guide
to removing the two circuit boards. They charge $75 to test them, and
this goes toward repairing the board or replacing it (them) if
necessary. A new board costs $500. Plan to tackle it tomorrow.

Nova DVR XP problem
 

G. Ross wrote:
G. Ross wrote:
Turned on my lathe yesterday and it started the boot-up then gave the
error message, "NOT CONNECTED". So far have not been able to Get any
help from the company. Did reach Tim Geist who told me he no longer
works for Teknatool. Sent an email to their help desk but no reply.
Called the tech support number got an answering machine, no callback.

Anyone ever see this error before?

Finally got to talk to Michael Swerbensky who is the representative of
Teknatool. Very pleasant to talk to. He sent me a step-by-step guide
to removing the two circuit boards. They charge $75 to test them, and
this goes toward repairing the board or replacing it (them) if
necessary. A new board costs $500. Plan to tackle it tomorrow.

Update: Mike called Thursday with bad and badder news. Bad--the
processor on the main board is "fried" and not repairable.
Badder--The price for a new board is $561.16, not 500 like I was led
to believe. Supposedly it is on the way.

No turning in July. The withdrawals are on in force.

--
G.W. Ross

I'm immortal....so far. - Anon

Nova DVR XP problem
 

In article ,
"G. Ross" wrote:

G. Ross wrote:
G. Ross wrote:
Turned on my lathe yesterday and it started the boot-up then gave the
error message, "NOT CONNECTED". So far have not been able to Get any
help from the company. Did reach Tim Geist who told me he no longer
works for Teknatool. Sent an email to their help desk but no reply.
Called the tech support number got an answering machine, no callback.

Anyone ever see this error before?

Finally got to talk to Michael Swerbensky who is the representative of
Teknatool. Very pleasant to talk to. He sent me a step-by-step guide
to removing the two circuit boards. They charge $75 to test them, and
this goes toward repairing the board or replacing it (them) if
necessary. A new board costs $500. Plan to tackle it tomorrow.

Update: Mike called Thursday with bad and badder news. Bad--the
processor on the main board is "fried" and not repairable.
Badder--The price for a new board is $561.16, not 500 like I was led
to believe. Supposedly it is on the way.

No turning in July. The withdrawals are on in force.

Ouch

--
--------------------------------------------------------
Personal e-mail is the n7bsn but at amsat.org
This posting address is a spam-trap and seldom read
RV and Camping FAQ can be found at
http://www.ralphandellen.us/rv

Nova DVR XP problem
 

Mac Davis wrote:
On Sat, 07 Jul 2012 04:23:39 -0400, "G. Ross"
wrote:

Holy Crap! $500 for a board on a $2,000 lathe?

G. Ross wrote:
Turned on my lathe yesterday and it started the boot-up then gave the
error message, "NOT CONNECTED". So far have not been able to Get any
help from the company. Did reach Tim Geist who told me he no longer
works for Teknatool. Sent an email to their help desk but no reply.
Called the tech support number got an answering machine, no callback.

Anyone ever see this error before?

Finally got to talk to Michael Swerbensky who is the representative of
Teknatool. Very pleasant to talk to. He sent me a step-by-step guide
to removing the two circuit boards. They charge $75 to test them, and
this goes toward repairing the board or replacing it (them) if
necessary. A new board costs $500. Plan to tackle it tomorrow.


Actually they replaced the main board (weighs about 1-2 pounds), the
front control boards and the speed sensor board. He even wired my
remote stop leads directly to the new board instead of the plug prongs
like I had my old one, which were soldered to the connector prongs.
Actually the charge was $561.16. But it works again. The stuff
arrived Monday evening.


--

G. Ross