Hi

Placed orders with Screwfix, Plumbworld and BES recently, and had
problems with all:

BES - DHL attempted delivery - had to go 15 miles out of my way to
collect from depot - only to find they hadn't shipped some wire-wool.
Had to return to the depot a few days later to collect it.
Total 60 miles driving and 2 hours time.

Plumbworld - delivered and left in outside toilet as requested (nice
and easy so far). Missed a lockshield valve off order - but put in
£20 worth of some CH system celaner (one letter out in the product
code). Now they won't send me the lockshield until I return the goods
they incorrectly sent - and in a 'auto' email said they only refund
reasonable postage..... cheeky buggers!

Screwfix... ahhhhh
Ordered Monday
Emailed today asking where it was
They have only delivered it to a work address I haven't worked at for
12 months. My order clearly gave my home address - and they still got
it wrong.

Local plumbing merchants are really expensive....

What other options are there?

Simon