SWMBO junior accidentally dropped a bottle on our new Smeg induction hob and it's now cracked across a corner. All is still functional, but it needs replacing as it looks a mess.

I actually thought it would all have to be thrown away, as I didn't think it would be possible to replace the glass, but after contacting Smeg, they put me onto an authorised company who I contacted. They saids they'd be able to repair it and the glass will cost £300+ with labour on top. Ouch !!

I've had a good look around the web at the usual spares site, but can't find my model of hob for the replacement glass. Maybe it's too new.

My questions therefore a

Do you think only 'specialist/authorised' people would be able to source spares? Any recommendations on how I can source the part?

It it an easy enough job for me to change the glass myself, assuming I can get a replacement? Any specialised tools needed?

Thanks for any advice

../c

cf-leeds Wrote in message:
SWMBO junior accidentally dropped a bottle on our new Smeg induction hob and it's now cracked across a corner. All is still functional, but it needs replacing as it looks a mess.

I actually thought it would all have to be thrown away, as I didn't think it would be possible to replace the glass, but after contacting Smeg, they put me onto an authorised company who I contacted. They saids they'd be able to repair it and the glass will cost £300+ with labour on top. Ouch !!

I've had a good look around the web at the usual spares site, but can't find my model of hob for the replacement glass. Maybe it's too new.

My questions therefore a

Do you think only 'specialist/authorised' people would be able to source spares? Any recommendations on how I can source the part?

It it an easy enough job for me to change the glass myself, assuming I can get a replacement? Any specialised tools needed?

Thanks for any advice

./c


How much is a new hob?
--
Jimk


----Android NewsGroup Reader----
http://usenet.sinaapp.com/

On Tuesday, January 21, 2020 at 10:01:02 AM UTC, JimK wrote:
cf-leeds Wrote in message:
SWMBO junior accidentally dropped a bottle on our new Smeg induction hob and it's now cracked across a corner. All is still functional, but it needs replacing as it looks a mess.

I actually thought it would all have to be thrown away, as I didn't think it would be possible to replace the glass, but after contacting Smeg, they put me onto an authorised company who I contacted. They saids they'd be able to repair it and the glass will cost £300+ with labour on top. Ouch !!

I've had a good look around the web at the usual spares site, but can't find my model of hob for the replacement glass. Maybe it's too new.

My questions therefore a

Do you think only 'specialist/authorised' people would be able to source spares? Any recommendations on how I can source the part?

It it an easy enough job for me to change the glass myself, assuming I can get a replacement? Any specialised tools needed?

Thanks for any advice

./c


How much is a new hob?
--
Jimk


----Android NewsGroup Reader----
http://usenet.sinaapp.com/

About £680

On Tuesday, January 21, 2020 at 10:01:02 AM UTC, JimK wrote:
cf-leeds Wrote in message:
SWMBO junior accidentally dropped a bottle on our new Smeg induction hob and it's now cracked across a corner. All is still functional, but it needs replacing as it looks a mess.

I actually thought it would all have to be thrown away, as I didn't think it would be possible to replace the glass, but after contacting Smeg, they put me onto an authorised company who I contacted. They saids they'd be able to repair it and the glass will cost £300+ with labour on top. Ouch !!

I've had a good look around the web at the usual spares site, but can't find my model of hob for the replacement glass. Maybe it's too new.

My questions therefore a

Do you think only 'specialist/authorised' people would be able to source spares? Any recommendations on how I can source the part?

It it an easy enough job for me to change the glass myself, assuming I can get a replacement? Any specialised tools needed?

Thanks for any advice

./c


How much is a new hob?
--
Jimk


----Android NewsGroup Reader----
http://usenet.sinaapp.com/

About £680

We recently bought a Bosch induction hob approx. £800. It arrived with the glass smashed, the supplier replaced the hob but surprisingly did not want the other one back. Out of curiosity I looked up the cost of getting a replacement glass from Bosch and the cost was £195 and it simply required 12 screws to fix it in place.

As far as I know there is one supplier that produces the majority of glass tops for manufacturers and I cannot imagine there will be a great variation how these things are attached so if you can get hold of one replacement should be quite straight forward.

Richard

On Tuesday, January 21, 2020 at 10:23:11 AM UTC, Tricky Dicky wrote:
We recently bought a Bosch induction hob approx. £800. It arrived with the glass smashed, the supplier replaced the hob but surprisingly did not want the other one back. Out of curiosity I looked up the cost of getting a replacement glass from Bosch and the cost was £195 and it simply required 12 screws to fix it in place.

As far as I know there is one supplier that produces the majority of glass tops for manufacturers and I cannot imagine there will be a great variation how these things are attached so if you can get hold of one replacement should be quite straight forward.

Richard

Thanks - good to know. I might ask Smeg directly of they can provide one. Hope they don't send me to an 'authorised' service company.

cf-leeds wrote:
Thanks - good to know. I might ask Smeg directly of they can provide one.
Hope they don't send me to an 'authorised' service company.

Not yours, but this one just looks like a piece of glass with some clips:
https://shop.aeg.co.uk/cooking/cooke...p/p/5610190117

Wonder if you could replace it with a similar piece of heatproof glass?

Theo

cf-leeds Wrote in message:
On Tuesday, January 21, 2020 at 10:23:11 AM UTC, Tricky Dicky wrote:
We recently bought a Bosch induction hob approx. £800. It arrived with the glass smashed, the supplier replaced the hob but surprisingly did not want the other one back. Out of curiosity I looked up the cost of getting a replacement glass from Bosch and the cost was £195 and it simply required 12 screws to fix it in place.

As far as I know there is one supplier that produces the majority of glass tops for manufacturers and I cannot imagine there will be a great variation how these things are attached so if you can get hold of one replacement should be quite straight forward.

Richard

Thanks - good to know. I might ask Smeg directly of they can provide one. Hope they don't send me to an 'authorised' service company.


I don't think they'll encourage DIY repairs... YMMV
--
Jimk


----Android NewsGroup Reader----
http://usenet.sinaapp.com/

On Tuesday, 21 January 2020 09:56:24 UTC, cf-leeds wrote:
SWMBO junior accidentally dropped a bottle on our new Smeg induction hob and it's now cracked across a corner. All is still functional, but it needs replacing as it looks a mess.

I actually thought it would all have to be thrown away, as I didn't think it would be possible to replace the glass, but after contacting Smeg, they put me onto an authorised company who I contacted. They saids they'd be able to repair it and the glass will cost £300+ with labour on top. Ouch !!

I've had a good look around the web at the usual spares site, but can't find my model of hob for the replacement glass. Maybe it's too new.

My questions therefore a

Do you think only 'specialist/authorised' people would be able to source spares? Any recommendations on how I can source the part?

It it an easy enough job for me to change the glass myself, assuming I can get a replacement? Any specialised tools needed?

Thanks for any advice

./c

What type of glass is it, borosilicate? Pyro glass can be bought.


NT

On 21/01/2020 11:09, Theo wrote:
cf-leeds wrote:
Thanks - good to know. I might ask Smeg directly of they can provide one.
Hope they don't send me to an 'authorised' service company.

Not yours, but this one just looks like a piece of glass with some clips:
https://shop.aeg.co.uk/cooking/cooke...p/p/5610190117

Wonder if you could replace it with a similar piece of heatproof glass?

Theo


Your link shows markings on the glass particularly for the controls
which presumably line up with the electronics underneath. My Bosh hob
cost £300 new with the £30 for the old hob.

--
Michael Chare

On Tuesday, 21 January 2020 09:56:24 UTC, cf-leeds wrote:
SWMBO junior accidentally dropped a bottle on our new Smeg induction hob and it's now cracked across a corner. All is still functional, but it needs replacing as it looks a mess.

I actually thought it would all have to be thrown away, as I didn't think it would be possible to replace the glass, but after contacting Smeg, they put me onto an authorised company who I contacted. They saids they'd be able to repair it and the glass will cost £300+ with labour on top. Ouch !!

I've had a good look around the web at the usual spares site, but can't find my model of hob for the replacement glass. Maybe it's too new.

My questions therefore a

Do you think only 'specialist/authorised' people would be able to source spares? Any recommendations on how I can source the part?

It it an easy enough job for me to change the glass myself, assuming I can get a replacement? Any specialised tools needed?

Thanks for any advice

./c

Is an insurance claim an option worth considering?

On 21/01/2020 15:22, Chris Hogg wrote:
On Tue, 21 Jan 2020 03:34:47 -0800 (PST), wrote:


What type of glass is it, borosilicate? Pyro glass can be bought.


https://en.wikipedia.org/wiki/Glass-ceramic#Cooktops

From that link

"If food with a high sugar content (such as jam) spills, it should never
be allowed to dry on the surface, otherwise damage will occur."

It's not immediately obvious to me why that should be. Obviously, if you
cook it on underneath something like a frying pan that you take up to ~
200C you may get something very adherent giving a risk of scratching
when you try to remove it.

But if you let sugar syrup "dry" (or, perhaps, freeze) on the surface
surely it will just dissolve away once cold using a sufficiently wet cloth.

"newshound" wrote in message
...
On 21/01/2020 15:22, Chris Hogg wrote:
On Tue, 21 Jan 2020 03:34:47 -0800 (PST), wrote:


What type of glass is it, borosilicate? Pyro glass can be bought.


https://en.wikipedia.org/wiki/Glass-ceramic#Cooktops

From that link

"If food with a high sugar content (such as jam) spills, it should never
be allowed to dry on the surface, otherwise damage will occur."

Thats bull****. I did it repeatedly with mine, because thats about
all I ever do on it now, marmalade and relish. Not a problem.

It's not immediately obvious to me why that should be. Obviously, if you
cook it on underneath something like a frying pan that you take up to ~
200C you may get something very adherent giving a risk of scratching when
you try to remove it.

I find that it comes off fine by wetting it and letting that soften.

But if you let sugar syrup "dry" (or, perhaps, freeze) on the surface
surely it will just dissolve away once cold using a sufficiently wet
cloth.

Yep

On Tuesday, 21 January 2020 17:35:13 UTC, newshound wrote:
On 21/01/2020 15:22, Chris Hogg wrote:
On Tue, 21 Jan 2020 03:34:47 -0800 (PST), wrote:


What type of glass is it, borosilicate? Pyro glass can be bought.


https://en.wikipedia.org/wiki/Glass-ceramic#Cooktops

From that link

"If food with a high sugar content (such as jam) spills, it should never
be allowed to dry on the surface, otherwise damage will occur."

It's not immediately obvious to me why that should be. Obviously, if you
cook it on underneath something like a frying pan that you take up to ~
200C you may get something very adherent giving a risk of scratching
when you try to remove it.

But if you let sugar syrup "dry" (or, perhaps, freeze) on the surface
surely it will just dissolve away once cold using a sufficiently wet cloth.

Although I have not done so myself, it wouldn't just be sugar - it would have started to caramelise and then, quite likely, carbonised.

Some jam making people do things like put baking parchment (or similar) underneath the jam pan.

There are many suggestions out there - vinegar, some scrapers, bicarb, etc.

(I was under the impression that if seriously burned on, it will actually react with the glass.)

On Wed, 22 Jan 2020 06:41:21 +1100, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again:

FLUSH Arsetralian's troll****

06:41??? LOL So I was right: this WILL be another miserable long night (and
day) for you with your endless pathological trolling, senile asshole! LOL

--
Norman Wells addressing trolling senile Rodent:
"Ah, the voice of scum speaks."
MID:

On Tue, 21 Jan 2020 17:35:11 +0000, newshound
wrote:

On 21/01/2020 15:22, Chris Hogg wrote:
On Tue, 21 Jan 2020 03:34:47 -0800 (PST), wrote:


What type of glass is it, borosilicate? Pyro glass can be bought.


https://en.wikipedia.org/wiki/Glass-ceramic#Cooktops

From that link

"If food with a high sugar content (such as jam) spills, it should never
be allowed to dry on the surface, otherwise damage will occur."

It's not immediately obvious to me why that should be. Obviously, if you
cook it on underneath something like a frying pan that you take up to ~
200C you may get something very adherent giving a risk of scratching
when you try to remove it.

But if you let sugar syrup "dry" (or, perhaps, freeze) on the surface
surely it will just dissolve away once cold using a sufficiently wet cloth.

It's specifically hot sugar, get a blob on the surface and as it cools it will
bond to and then stress the surface, the glass having near zero thermal
coefficient of expansion, with the result being a crater sized from something
maybe 1/8" across to the a little fingernail

There is a specific glass / ceramics industry term for it but I can't at the
moment recall what it is, something like corner cracking comes to mind but that
reveals no results.

--

Where its broken, is it a part that gets hot? I did wonder about windscreen
repair material which has the same refractive index as glass.
Alternatively if there is space, some kind of trim to hide it.
Another thought, is it maybe worth claiming on contents insurance?
Brian

--
----- --
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please
Note this Signature is meaningless.!
"cf-leeds" wrote in message
...
SWMBO junior accidentally dropped a bottle on our new Smeg induction hob and
it's now cracked across a corner. All is still functional, but it needs
replacing as it looks a mess.

I actually thought it would all have to be thrown away, as I didn't think it
would be possible to replace the glass, but after contacting Smeg, they put
me onto an authorised company who I contacted. They saids they'd be able to
repair it and the glass will cost £300+ with labour on top. Ouch !!

I've had a good look around the web at the usual spares site, but can't find
my model of hob for the replacement glass. Maybe it's too new.

My questions therefore a

Do you think only 'specialist/authorised' people would be able to source
spares? Any recommendations on how I can source the part?

It it an easy enough job for me to change the glass myself, assuming I can
get a replacement? Any specialised tools needed?

Thanks for any advice

../c

On 1/21/2020 3:16 PM, polygonum_on_google wrote:

Some jam making people do things like put baking parchment (or similar) underneath the jam pan.

Yes, baking parchment works well, or the silicone mats sold for lining
pans. Good for protecting the surface when using cast iron, too.

There are many suggestions out there - vinegar, some scrapers, bicarb, etc.

Best to avoid it with a layer of protection.

(I was under the impression that if seriously burned on, it will actually react with the glass.)

On Tuesday, 21 January 2020 17:35:13 UTC, newshound wrote:
On 21/01/2020 15:22, Chris Hogg wrote:
On Tue, 21 Jan 2020 03:34:47 -0800 (PST), wrote:


What type of glass is it, borosilicate? Pyro glass can be bought.


https://en.wikipedia.org/wiki/Glass-ceramic#Cooktops

From that link

"If food with a high sugar content (such as jam) spills, it should never
be allowed to dry on the surface, otherwise damage will occur."

It's not immediately obvious to me why that should be. Obviously, if you
cook it on underneath something like a frying pan that you take up to ~
200C you may get something very adherent giving a risk of scratching
when you try to remove it.

But if you let sugar syrup "dry" (or, perhaps, freeze) on the surface
surely it will just dissolve away once cold using a sufficiently wet cloth.

It actually causes chipping on the surface of the glass/ceramic.
The (tiny) chip holes then fill up with hard to remove muck.
If it's white glass, it looks terrible after a while.

On 21/01/2020 17:35, newshound wrote:
On 21/01/2020 15:22, Chris Hogg wrote:
On Tue, 21 Jan 2020 03:34:47 -0800 (PST), wrote:


What type of glass is it, borosilicate? Pyro glass can be bought.


https://en.wikipedia.org/wiki/Glass-ceramic#Cooktops

From that link

"If food with a high sugar content (such as jam) spills, it should never
be allowed to dry on the surface, otherwise damage will occur."

It's not immediately obvious to me why that should be. Obviously, if you
cook it on underneath something like a frying pan that you take up to ~
200C you may get something very adherent giving a risk of scratching
when you try to remove it.

But if you let sugar syrup "dry" (or, perhaps, freeze) on the surface
surely it will just dissolve away once cold using a sufficiently wet cloth.

no, it does more than dry: it caramelises to a really tough compound
that is not water soluble. Or even reduces to carbon




--
The urge to save humanity is almost always a false front for the urge to
rule.
€“ H. L. Mencken, American journalist, 1880-1956

newshound wrote:
On 21/01/2020 15:22, Chris Hogg wrote:
On Tue, 21 Jan 2020 03:34:47 -0800 (PST), wrote:


What type of glass is it, borosilicate? Pyro glass can be bought.


https://en.wikipedia.org/wiki/Glass-ceramic#Cooktops

From that link

"If food with a high sugar content (such as jam) spills, it should never
be allowed to dry on the surface, otherwise damage will occur."

It's not immediately obvious to me why that should be. Obviously, if you
cook it on underneath something like a frying pan that you take up to ~
200C you may get something very adherent giving a risk of scratching
when you try to remove it.

But if you let sugar syrup "dry" (or, perhaps, freeze) on the surface
surely it will just dissolve away once cold using a sufficiently wet cloth.


We used to have a glass bench protector which was made from the same, or at
least similar, kind of glass. (According to its blurb.) We kept it next to
the hob to pop hot pans etc on.

While trying to make marmalade, I dropped some on the protector. It left an
€˜etched circle which ruin the surface. The, cooled, lump of marmalade came
off easily enough.

Given the pan must have been at least as €˜hot temperature wise as the
marmalade and the pan didnt damage the protector, a logical conclusion is
there is some chemical reaction involved between the hot sugar and the
glass.

Presumably using glass pans to make jam etc isnt a good idea.

On 21/01/2020 21:56, S Viemeister wrote:
On 1/21/2020 3:16 PM, polygonum_on_google wrote:

Some jam making people do things like put baking parchment (or
similar) underneath the jam pan.

Yes, baking parchment works well, or the silicone mats sold for lining
pans. Good for protecting the surface when using cast iron, too.

There are many suggestions out there - vinegar, some scrapers, bicarb,
etc.

Best to avoid it with a layer of protection.
I use wet and dry abrasives. The ceramic is not scarred, but it eats
away at the baked on carbon


(I was under the impression that if seriously burned on, it will
actually react with the glass.)




--
"Corbyn talks about equality, justice, opportunity, health care, peace,
community, compassion, investment, security, housing...."
"What kind of person is not interested in those things?"

"Jeremy Corbyn?"

Can anyone else smell Rimmer?

On Tuesday, 21 January 2020 17:35:13 UTC, newshound wrote:
On 21/01/2020 15:22, Chris Hogg wrote:
On Tue, 21 Jan 2020 03:34:47 -0800 (PST), wrote:


What type of glass is it, borosilicate? Pyro glass can be bought.


https://en.wikipedia.org/wiki/Glass-ceramic#Cooktops

From that link

"If food with a high sugar content (such as jam) spills, it should never
be allowed to dry on the surface, otherwise damage will occur."

It's not immediately obvious to me why that should be. Obviously, if you
cook it on underneath something like a frying pan that you take up to ~
200C you may get something very adherent giving a risk of scratching
when you try to remove it.

But if you let sugar syrup "dry" (or, perhaps, freeze) on the surface
surely it will just dissolve away once cold using a sufficiently wet cloth.

Someone one managed to pit the glass in the one in our let. Someone else suggested that was hot sugar.

Jonathan

On 22/01/2020 08:49, wrote:
Can anyone else smell Rimmer?

dont sniff yer foreskin


--
€œwhen things get difficult you just have to lie€�

€• Jean Claud Jüncker

On 21/01/2020 11:09, Jimk wrote:
cf-leeds Wrote in message:
On Tuesday, January 21, 2020 at 10:23:11 AM UTC, Tricky Dicky wrote:
We recently bought a Bosch induction hob approx. £800. It arrived with the glass smashed, the supplier replaced the hob but surprisingly did not want the other one back. Out of curiosity I looked up the cost of getting a replacement glass from Bosch and the cost was £195 and it simply required 12 screws to fix it in place.

As far as I know there is one supplier that produces the majority of glass tops for manufacturers and I cannot imagine there will be a great variation how these things are attached so if you can get hold of one replacement should be quite straight forward.

Richard

Thanks - good to know. I might ask Smeg directly of they can provide one. Hope they don't send me to an 'authorised' service company.


I don't think they'll encourage DIY repairs... YMMV


The very problem I had with Liebherr when my fridge thermostat failed
about a month after the 2 year warranty expired. :-(

I don't think they'll encourage DIY repairs... YMMV


The very problem I had with Liebherr when my fridge thermostat failed
about a month after the 2 year warranty expired. :-(

That is one of the reasons we go for Bosch electrical, their complete range of spares is available to both trade and public. Prices can be little high and I presume the trade registered people can get a discount. Their website has exploded diagrams of all their products making it easy for the punter to select the correct spare, I have never had a problem getting any kind of spare part required.

Richard

On Wed, 22 Jan 2020 06:39:23 -0800, Tricky Dicky wrote:


I don't think they'll encourage DIY repairs... YMMV


The very problem I had with Liebherr when my fridge thermostat failed
about a month after the 2 year warranty expired. :-(

That is one of the reasons we go for Bosch electrical, their complete
range of spares is available to both trade and public. Prices can be
little high and I presume the trade registered people can get a
discount. Their website has exploded diagrams of all their products
making it easy for the punter to select the correct spare, I have never
had a problem getting any kind of spare part required.

My experience too. We have a *lot* of Bosch stuff!



--
My posts are my copyright and if @diy_forums or Home Owners' Hub
wish to copy them they can pay me £1 a message.
Use the BIG mirror service in the UK: http://www.mirrorservice.org
*lightning surge protection* - a w_tom conductor

Michael Chare wrote:
On 21/01/2020 11:09, Theo wrote:
cf-leeds wrote:
Thanks - good to know. I might ask Smeg directly of they can provide one.
Hope they don't send me to an 'authorised' service company.

Not yours, but this one just looks like a piece of glass with some clips:
https://shop.aeg.co.uk/cooking/cooke...p/p/5610190117

Wonder if you could replace it with a similar piece of heatproof glass?

Your link shows markings on the glass particularly for the controls
which presumably line up with the electronics underneath. My Bosh hob
cost £300 new with the £30 for the old hob.

Indeed, if you used plain glass you'd lose the printing for the buttons.
But you'd be able to see the sensors through the glass, so (assuming the
thickness was right) you could still locate them and press them if you knew
what the layout was. Or potentially print a new legend to put under the
glass (since they're not in an area that will get hot).

Theo

Bob Eager wrote:
On Wed, 22 Jan 2020 06:39:23 -0800, Tricky Dicky wrote:
That is one of the reasons we go for Bosch electrical, their complete
range of spares is available to both trade and public. Prices can be
little high and I presume the trade registered people can get a
discount. Their website has exploded diagrams of all their products
making it easy for the punter to select the correct spare, I have never
had a problem getting any kind of spare part required.

My experience too. We have a *lot* of Bosch stuff!

Thanks, that's *really* helpful. I've had similar experiences with Miele
(parts for 35 year old machines), although parts diagrams aren't available
(rarely on a random forum somewhere) and spare part pricing is often at the
'just about worth it over buying a new machine' level. Apparently they
insist the spares service pays its way as a standalone business, and
warehousing all that stuff can't be cheap.

Looks like the Bosch prices are roughly half of what I'd expect Miele
pricing to be. I think I'm sold

Theo

Theo Wrote in message:
Michael Chare wrote:
On 21/01/2020 11:09, Theo wrote:
cf-leeds wrote:
Thanks - good to know. I might ask Smeg directly of they can provide one.
Hope they don't send me to an 'authorised' service company.

Not yours, but this one just looks like a piece of glass with some clips:
https://shop.aeg.co.uk/cooking/cooke...p/p/5610190117

Wonder if you could replace it with a similar piece of heatproof glass?

Your link shows markings on the glass particularly for the controls
which presumably line up with the electronics underneath. My Bosh hob
cost £300 new with the £30 for the old hob.

Indeed, if you used plain glass you'd lose the printing for the buttons.
But you'd be able to see the sensors through the glass, so (assuming the
thickness was right) you could still locate them and press them if you knew
what the layout was. Or potentially print a new legend to put under the
glass (since they're not in an area that will get hot).

Theo


Think I'd rather live with the crack!
--
Jimk


----Android NewsGroup Reader----
http://usenet.sinaapp.com/

Indeed, if you used plain glass you'd lose the printing for the buttons.
But you'd be able to see the sensors through the glass, so (assuming the
thickness was right) you could still locate them and press them if you knew
what the layout was. Or potentially print a new legend to put under the
glass (since they're not in an area that will get hot).

You still have the problem of fixing the glass to the body of the hob. The one that arrived smashed had metal angle strips attached to the underside of the glass through which the screws went to attach to the body. Whatever they used to bond them on was quite strong I tried prising some off without success just ended mangling them.

Richard

On 21/01/2020 09:56, cf-leeds wrote:
SWMBO junior accidentally dropped a bottle on our new Smeg induction hob and it's now cracked across a corner. All is still functional, but it needs replacing as it looks a mess.

I actually thought it would all have to be thrown away, as I didn't think it would be possible to replace the glass, but after contacting Smeg, they put me onto an authorised company who I contacted. They saids they'd be able to repair it and the glass will cost £300+ with labour on top. Ouch !!

I've had a good look around the web at the usual spares site, but can't find my model of hob for the replacement glass. Maybe it's too new.

My questions therefore a

Do you think only 'specialist/authorised' people would be able to source spares? Any recommendations on how I can source the part?

It it an easy enough job for me to change the glass myself, assuming I can get a replacement? Any specialised tools needed?

Thanks for any advice

./c

SMEEEEEEEEEEEEG it