Home |
Search |
Today's Posts |
|
UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
Reply |
|
LinkBack | Thread Tools | Display Modes |
#81
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On Fri, 22 Mar 2019 10:52:09 +0000, John Rumm
wrote: On 21/03/2019 16:42, Mark wrote: On Thu, 21 Mar 2019 16:40:19 +0000, "dennis@home" wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? If the company does business here then they must have a UK presence, yes? No. What kind of business presence does a scammer require in the UK to carry out scams by phone here? Therefore fines could be imposed for breaching UK laws. I can sure a scam outfit in Kolkata will be quaking in its boots. Lets just hope they are not the kind of naughty people who would not pay a fine! (assuming you can identify who they are) One form of direct action you can take here, is to identify the VoIP operator that is providing call termination services in the UK and get them to remove or block their accounts. This is something that they tend to do fairly regularly anyway, since the scammers quite often avoid paying them, and they are also quite responsive to fraud reports. However there are hundreds of providers to choose from and the scammers will just rotate through new ones every so often, making sure they always have a handful of working services available to use. I still can't understand why the same principles cannot be applied that are used for spam filtering. Apart from a blacklist, what about algorithms to spot suspicious patterns? If CLI number is invalid, block. If overseas call carries UK CLI, block. If more that 20 calls are generated in one minute divert the next call to the operator. If number of dropped calls exceeds a threshhold, block. There must be other warning signs. |
#82
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On Thu, 21 Mar 2019 17:18:54 +0000, Steve Walker
wrote: On 21/03/2019 16:40, dennis@home wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. *** some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out* number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? The calls are usually from overseas call centres that do not fall under UK law, but they are gathering customers for UK companies to actually sell goods or services. Simply extend the law to cover that by fining the companies in the UK for each call made on their behalf. Would you not have to establish knowledge and find the 'controlling mind'? If you take your car for an MOT and the garage uses a stolen oil filter, I don't imagine you would relish being held liable for theft. |
#83
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On Thu, 21 Mar 2019 17:18:54 +0000, Steve Walker
wrote: On 21/03/2019 16:40, dennis@home wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. Â*Â*Â* some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt outÂ* number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? The calls are usually from overseas call centres that do not fall under UK law, but they are gathering customers for UK companies to actually sell goods or services. Simply extend the law to cover that by fining the companies in the UK for each call made on their behalf. Yes, exactly. -- Little Britain leaves. Great Britain stays. |
#84
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On Fri, 22 Mar 2019 10:55:07 +0000, John Rumm
wrote: On 21/03/2019 17:21, Steve Walker wrote: On 21/03/2019 16:44, Scott wrote: On Thu, 21 Mar 2019 16:26:52 +0000, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. Â*Â*Â* some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt outÂ* number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. Depends what you mean by 'do business'.Â* If they have a branch or office in the UK, I agree with you but if they are based abroad and phoning UK numbers, I don't see how that would work.Â* You can't get somebody extradited for an alleged crime that took place outside the jurisdiction.Â* By that logic, if someone used a clone of my credit card in Hong Kong, they could be brought to court and prosecuted in the UK.Â* How would that work?Â* Extraordinary rendition? How many nuisance calls have you received where the services or goods being offered are being advertised for a company that does not have a UK presence? I've not had one. They have all been for double glazing, new boilers, new kitchens, accident compensation, etc., where there is a clear UK presence that is simply using overseas call centres to get around the UK laws. Registering with the telephone preference service will knock out the majority of legit uk based cold callers. I don't believe there are any "legit" UK based cold callers. For the few that still ring, simply mentioning they are ringing a TPS listed number makes them vanish very quickly. They should have checked this before. -- Little Britain leaves. Great Britain stays. |
#85
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On Fri, 22 Mar 2019 10:58:54 +0000, John Rumm
wrote: On 21/03/2019 16:41, Steve Walker wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. Â*Â* some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt outÂ* number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". The law may say that, but the phone calls, still say something like, "Press 8 to be removed from our database" and when over a period of 6 or 7 weeks, you have received 10 phonecalls from the same company and don't have a tone dial on the phone you are answering with, it gets damned annoying! Would it be less annoying if you had a tone dial phone, still got the same 10 calls, even though you pressed 8 every time? (or more likely got more than 10 calls since you have now verified that the number they are calling is actually being answered and listened to by a human, and so is actually more valuable to a cold caller than an unverified number!) I have often heard this argument being presented but I am not convinced. If someone really does not want cold calls then there's no benefit to any business to keep calling them. -- Little Britain leaves. Great Britain stays. |
#86
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On 22/03/2019 12:06, Scott wrote:
On Fri, 22 Mar 2019 10:52:09 +0000, John Rumm wrote: On 21/03/2019 16:42, Mark wrote: On Thu, 21 Mar 2019 16:40:19 +0000, "dennis@home" wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? If the company does business here then they must have a UK presence, yes? No. What kind of business presence does a scammer require in the UK to carry out scams by phone here? Therefore fines could be imposed for breaching UK laws. I can sure a scam outfit in Kolkata will be quaking in its boots. Lets just hope they are not the kind of naughty people who would not pay a fine! (assuming you can identify who they are) One form of direct action you can take here, is to identify the VoIP operator that is providing call termination services in the UK and get them to remove or block their accounts. This is something that they tend to do fairly regularly anyway, since the scammers quite often avoid paying them, and they are also quite responsive to fraud reports. However there are hundreds of providers to choose from and the scammers will just rotate through new ones every so often, making sure they always have a handful of working services available to use. I still can't understand why the same principles cannot be applied that are used for spam filtering. Apart from a blacklist, what about algorithms to spot suspicious patterns? If CLI number is invalid, block. If overseas call carries UK CLI, block. If more that 20 calls are generated in one minute divert the next call to the operator. If number of dropped calls exceeds a threshhold, block. There must be other warning signs. You want to censor phone calls now? What happens when you start blocking legitimate calls by mistake? If you want to block them then use a call blocker. |
#87
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On 22/03/2019 11:56, Scott wrote:
Unfortunately, legit UK based callers seem to be the minority. The biggest number seem to be automated followed by calls with the character of the 'sub-continent'. That's because the telephone preference service works. |
#88
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On Fri, 22 Mar 2019 15:17:21 +0000, "dennis@home"
wrote: On 22/03/2019 12:06, Scott wrote: On Fri, 22 Mar 2019 10:52:09 +0000, John Rumm wrote: On 21/03/2019 16:42, Mark wrote: On Thu, 21 Mar 2019 16:40:19 +0000, "dennis@home" wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? If the company does business here then they must have a UK presence, yes? No. What kind of business presence does a scammer require in the UK to carry out scams by phone here? Therefore fines could be imposed for breaching UK laws. I can sure a scam outfit in Kolkata will be quaking in its boots. Lets just hope they are not the kind of naughty people who would not pay a fine! (assuming you can identify who they are) One form of direct action you can take here, is to identify the VoIP operator that is providing call termination services in the UK and get them to remove or block their accounts. This is something that they tend to do fairly regularly anyway, since the scammers quite often avoid paying them, and they are also quite responsive to fraud reports. However there are hundreds of providers to choose from and the scammers will just rotate through new ones every so often, making sure they always have a handful of working services available to use. I still can't understand why the same principles cannot be applied that are used for spam filtering. Apart from a blacklist, what about algorithms to spot suspicious patterns? If CLI number is invalid, block. If overseas call carries UK CLI, block. If more that 20 calls are generated in one minute divert the next call to the operator. If number of dropped calls exceeds a threshhold, block. There must be other warning signs. You want to censor phone calls now? What happens when you start blocking legitimate calls by mistake? If you want to block them then use a call blocker. Yes, in exactly the same way as I expect my ISP to filter junk at the server end. What about vulnerable people? Do they not deserve protection? |
#89
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
Mike Clarke Wrote in message:
On 21/03/2019 16:43, Steve Walker wrote: On 21/03/2019 16:10, Scott wrote: [snip] Except they are not really opt-outs at all. They are a method of checking the number is valid thus increasing its value when sold on. They know it is a valid number simply because the line has rung, they don't even need someone to answer, never mind press a button, to prove its validity. It does however mean that they know that the number is one where the call likely to be picked up by a human. This might increase its value when sold on. You think? -- Jim K ----Android NewsGroup Reader---- http://usenet.sinaapp.com/ |
#90
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
dennis@home wrote:
We designed cards for the DSLAMs that could supply xDSL and POTs using VoIP for the POTs and they were controlled by a soft switch based on SystemX. They were to be installed in the cabinets in the streets so BT could sell the exchange buildings. BT sold all the exchange buildings back in 2000 while most people were still on dial-up |
#91
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On Fri, 22 Mar 2019 15:18:46 +0000, "dennis@home"
wrote: On 22/03/2019 11:56, Scott wrote: Unfortunately, legit UK based callers seem to be the minority. The biggest number seem to be automated followed by calls with the character of the 'sub-continent'. That's because the telephone preference service works. Thanks. I have forgotten that I registered. It's easier than I thought to check. |
#92
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
In article ,
Andy Burns wrote: dennis@home wrote: We designed cards for the DSLAMs that could supply xDSL and POTs using VoIP for the POTs and they were controlled by a soft switch based on SystemX. They were to be installed in the cabinets in the streets so BT could sell the exchange buildings. BT sold all the exchange buildings back in 2000 while most people were still on dial-up they certianly use teh same buildings round here as they have always done. Are you saying they now lease them from somebody else? -- from KT24 in Surrey, England "I'd rather die of exhaustion than die of boredom" Thomas Carlyle |
#93
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On Fri, 22 Mar 2019 16:19:33 -0000 (UTC), Jethro_uk
wrote: On Fri, 22 Mar 2019 15:37:46 +0000, Scott wrote: On Fri, 22 Mar 2019 15:17:21 +0000, "dennis@home" wrote: On 22/03/2019 12:06, Scott wrote: On Fri, 22 Mar 2019 10:52:09 +0000, John Rumm wrote: On 21/03/2019 16:42, Mark wrote: On Thu, 21 Mar 2019 16:40:19 +0000, "dennis@home" wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? If the company does business here then they must have a UK presence, yes? No. What kind of business presence does a scammer require in the UK to carry out scams by phone here? Therefore fines could be imposed for breaching UK laws. I can sure a scam outfit in Kolkata will be quaking in its boots. Lets just hope they are not the kind of naughty people who would not pay a fine! (assuming you can identify who they are) One form of direct action you can take here, is to identify the VoIP operator that is providing call termination services in the UK and get them to remove or block their accounts. This is something that they tend to do fairly regularly anyway, since the scammers quite often avoid paying them, and they are also quite responsive to fraud reports. However there are hundreds of providers to choose from and the scammers will just rotate through new ones every so often, making sure they always have a handful of working services available to use. I still can't understand why the same principles cannot be applied that are used for spam filtering. Apart from a blacklist, what about algorithms to spot suspicious patterns? If CLI number is invalid, block. If overseas call carries UK CLI, block. If more that 20 calls are generated in one minute divert the next call to the operator. If number of dropped calls exceeds a threshhold, block. There must be other warning signs. You want to censor phone calls now? What happens when you start blocking legitimate calls by mistake? If you want to block them then use a call blocker. Yes, in exactly the same way as I expect my ISP to filter junk at the server end. What about vulnerable people? Do they not deserve protection? But where do you draw the line between protecting the vulnerable and letting the rest of us get on with life ? If you want cold calls then I would not objecr if you want be able to opt-in to them. I just believe that the majority of us should not be so afflicted. -- Little Britain leaves. Great Britain stays. |
#94
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On Fri, 22 Mar 2019 15:18:46 +0000, "dennis@home"
wrote: On 22/03/2019 11:56, Scott wrote: Unfortunately, legit UK based callers seem to be the minority. The biggest number seem to be automated followed by calls with the character of the 'sub-continent'. That's because the telephone preference service works. FSVO "works". -- Little Britain leaves. Great Britain stays. |
#95
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On 22/03/2019 15:42, Andy Burns wrote:
dennis@home wrote: We designed cards for the DSLAMs that could supply xDSL and POTs using VoIP for the POTs and they were controlled by a soft switch based on SystemX. They were to be installed in the cabinets in the streets so BT could sell the exchange buildings. BT sold all the exchange buildings back in 2000 while most people were still on dial-up So, who owns the exchange buildings that the current ADSL DSLAMS are all in, now? -- €œIdeas are inherently conservative. They yield not to the attack of other ideas but to the massive onslaught of circumstance" - John K Galbraith |
#96
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On Fri, 22 Mar 2019 16:31:42 +0000, Mark
wrote: On Fri, 22 Mar 2019 16:19:33 -0000 (UTC), Jethro_uk wrote: [snip] But where do you draw the line between protecting the vulnerable and letting the rest of us get on with life ? If you want cold calls then I would not objecr if you want be able to opt-in to them. I just believe that the majority of us should not be so afflicted. Excellent idea. You could even refine the service to allow Jethro to select whether he wants double glazing, a new energy efficient boiler, advice about his Internet, unregulated investment schemes etc. The results could be posted online to assist call centres. |
#97
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On 22/03/2019 16:38, The Natural Philosopher wrote:
On 22/03/2019 15:42, Andy Burns wrote: dennis@home wrote: We designed cards for the DSLAMs that could supply xDSL and POTs using VoIP for the POTs and they were controlled by a soft switch based on SystemX. They were to be installed in the cabinets in the streets so BT could sell the exchange buildings. BT sold all the exchange buildings back in 2000 while most people were still on dial-up So, who owns the exchange buildings that the current ADSL DSLAMS are all in, now? Openreach which "isn't" BT. |
#98
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
dennis@home wrote:
The Natural Philosopher wrote: Andy Burns wrote: BT sold all the exchange buildings back in 2000 So, who owns the exchange buildings that the current ADSL DSLAMS are all in, now? Openreach Nope http://www.telerealtrillium.com/business-areas/property-partnerships/partnerships-1 |
#99
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
"Scott" wrote in message ... On Fri, 22 Mar 2019 10:52:09 +0000, John Rumm wrote: On 21/03/2019 16:42, Mark wrote: On Thu, 21 Mar 2019 16:40:19 +0000, "dennis@home" wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? If the company does business here then they must have a UK presence, yes? No. What kind of business presence does a scammer require in the UK to carry out scams by phone here? Therefore fines could be imposed for breaching UK laws. I can sure a scam outfit in Kolkata will be quaking in its boots. Lets just hope they are not the kind of naughty people who would not pay a fine! (assuming you can identify who they are) One form of direct action you can take here, is to identify the VoIP operator that is providing call termination services in the UK and get them to remove or block their accounts. This is something that they tend to do fairly regularly anyway, since the scammers quite often avoid paying them, and they are also quite responsive to fraud reports. However there are hundreds of providers to choose from and the scammers will just rotate through new ones every so often, making sure they always have a handful of working services available to use. I still can't understand why the same principles cannot be applied that are used for spam filtering. Apart from a blacklist, what about algorithms to spot suspicious patterns? If CLI number is invalid, block. If overseas call carries UK CLI, block. That would prevent a UK operation that chooses to use an out of country call center from choosing to have those tho are called by the overseas call center from using a UK CLI so that anyone who missed the call can call back to their UK call center. If more that 20 calls are generated in one minute divert the next call to the operator. Not feasible with valid out of country call centers that are now so common. If number of dropped calls exceeds a threshhold, block. Ditto. There must be other warning signs. Not viable ones. |
#100
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On Sat, 23 Mar 2019 05:59:03 +1100, "Jac Brown"
wrote: "Scott" wrote in message .. . On Fri, 22 Mar 2019 10:52:09 +0000, John Rumm wrote: On 21/03/2019 16:42, Mark wrote: On Thu, 21 Mar 2019 16:40:19 +0000, "dennis@home" wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? If the company does business here then they must have a UK presence, yes? No. What kind of business presence does a scammer require in the UK to carry out scams by phone here? Therefore fines could be imposed for breaching UK laws. I can sure a scam outfit in Kolkata will be quaking in its boots. Lets just hope they are not the kind of naughty people who would not pay a fine! (assuming you can identify who they are) One form of direct action you can take here, is to identify the VoIP operator that is providing call termination services in the UK and get them to remove or block their accounts. This is something that they tend to do fairly regularly anyway, since the scammers quite often avoid paying them, and they are also quite responsive to fraud reports. However there are hundreds of providers to choose from and the scammers will just rotate through new ones every so often, making sure they always have a handful of working services available to use. I still can't understand why the same principles cannot be applied that are used for spam filtering. Apart from a blacklist, what about algorithms to spot suspicious patterns? If CLI number is invalid, block. If overseas call carries UK CLI, block. That would prevent a UK operation that chooses to use an out of country call center from choosing to have those tho are called by the overseas call center from using a UK CLI so that anyone who missed the call can call back to their UK call center. So? I they want to have the facility for someone to call them back then they should choose a call centre with a valid CLI. If more that 20 calls are generated in one minute divert the next call to the operator. Not feasible with valid out of country call centers that are now so common. See above. -- Little Britain leaves. Great Britain stays. |
#101
Posted to uk.d-i-y
|
|||
|
|||
More Heavy Trolling by Senile Nym-Shifting Rot Speed!
On Sat, 23 Mar 2019 05:59:03 +1100, Jac Brown, better known as cantankerous
trolling senile geezer Rot Speed, wrote: "Scott" wrote in message ... On Fri, 22 Mar 2019 10:52:09 +0000, John Rumm wrote: On 21/03/2019 16:42, Mark wrote: On Thu, 21 Mar 2019 16:40:19 +0000, "dennis@home" wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? If the company does business here then they must have a UK presence, yes? No. What kind of business presence does a scammer require in the UK to carry out scams by phone here? Therefore fines could be imposed for breaching UK laws. I can sure a scam outfit in Kolkata will be quaking in its boots. Lets just hope they are not the kind of naughty people who would not pay a fine! (assuming you can identify who they are) One form of direct action you can take here, is to identify the VoIP operator that is providing call termination services in the UK and get them to remove or block their accounts. This is something that they tend to do fairly regularly anyway, since the scammers quite often avoid paying them, and they are also quite responsive to fraud reports. However there are hundreds of providers to choose from and the scammers will just rotate through new ones every so often, making sure they always have a handful of working services available to use. I still can't understand why the same principles cannot be applied that are used for spam filtering. Apart from a blacklist, what about algorithms to spot suspicious patterns? If CLI number is invalid, block. If overseas call carries UK CLI, block. That would prevent a UK operation that chooses to use an out of country call center from choosing to have those tho are called by the overseas call center from using a UK CLI so that anyone who missed the call can call back to their UK call center. ROTFLOL! The senile Ozzietard has ALL the answers, AGAIN ...and AGAIN ...and AGAIN! -- Archibald Tarquin Blenkinsopp addressing Rot Speed: "You really are a clueless pillock." MID: |
#102
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On 22/03/2019 15:37, Scott wrote:
On Fri, 22 Mar 2019 15:17:21 +0000, "dennis@home" wrote: On 22/03/2019 12:06, Scott wrote: On Fri, 22 Mar 2019 10:52:09 +0000, John Rumm wrote: On 21/03/2019 16:42, Mark wrote: On Thu, 21 Mar 2019 16:40:19 +0000, "dennis@home" wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? If the company does business here then they must have a UK presence, yes? No. What kind of business presence does a scammer require in the UK to carry out scams by phone here? Therefore fines could be imposed for breaching UK laws. I can sure a scam outfit in Kolkata will be quaking in its boots. Lets just hope they are not the kind of naughty people who would not pay a fine! (assuming you can identify who they are) One form of direct action you can take here, is to identify the VoIP operator that is providing call termination services in the UK and get them to remove or block their accounts. This is something that they tend to do fairly regularly anyway, since the scammers quite often avoid paying them, and they are also quite responsive to fraud reports. However there are hundreds of providers to choose from and the scammers will just rotate through new ones every so often, making sure they always have a handful of working services available to use. I still can't understand why the same principles cannot be applied that are used for spam filtering. Apart from a blacklist, what about algorithms to spot suspicious patterns? If CLI number is invalid, block. If overseas call carries UK CLI, block. If more that 20 calls are generated in one minute divert the next call to the operator. If number of dropped calls exceeds a threshhold, block. There must be other warning signs. You want to censor phone calls now? What happens when you start blocking legitimate calls by mistake? If you want to block them then use a call blocker. Yes, in exactly the same way as I expect my ISP to filter junk at the server end. What about vulnerable people? Do they not deserve protection? So how do you differentiate between a legit call centre and a scammer? Both would so a similar pattern of calls. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#103
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On 22/03/2019 15:18, dennis@home wrote:
On 22/03/2019 11:56, Scott wrote: Unfortunately, legit UK based callers seem to be the minority.Â* The biggest number seem to be automated followed by calls with the character of the 'sub-continent'. That's because the telephone preference service works. Indeed, when I first registered it caused a dramatic drop in cold calls. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#104
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On 22/03/2019 15:06, Mark wrote:
On Fri, 22 Mar 2019 10:55:07 +0000, John Rumm wrote: On 21/03/2019 17:21, Steve Walker wrote: On 21/03/2019 16:44, Scott wrote: On Thu, 21 Mar 2019 16:26:52 +0000, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. Â*Â*Â* some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt outÂ* number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. Depends what you mean by 'do business'.Â* If they have a branch or office in the UK, I agree with you but if they are based abroad and phoning UK numbers, I don't see how that would work.Â* You can't get somebody extradited for an alleged crime that took place outside the jurisdiction.Â* By that logic, if someone used a clone of my credit card in Hong Kong, they could be brought to court and prosecuted in the UK.Â* How would that work?Â* Extraordinary rendition? How many nuisance calls have you received where the services or goods being offered are being advertised for a company that does not have a UK presence? I've not had one. They have all been for double glazing, new boilers, new kitchens, accident compensation, etc., where there is a clear UK presence that is simply using overseas call centres to get around the UK laws. Registering with the telephone preference service will knock out the majority of legit uk based cold callers. I don't believe there are any "legit" UK based cold callers. If you have not registered on the TPS then any UK firm is free to call you, or indeed a random phone number if its unregistered. For the few that still ring, simply mentioning they are ringing a TPS listed number makes them vanish very quickly. They should have checked this before. Indeed - and there are fines for companies that don't and still call. Hence why they go away quickly - esppecially if you have made a point of asking the name of the business first ;-) (How effective the fines are for the worst offenders is debatable since when they try to collect them the companies normally fold and do a phoenix job. They are getting better at baring the owners from being directors or taking a controlling interest in a business again though). -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#105
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On Fri, 22 Mar 2019 22:36:40 +0000, John Rumm
wrote: On 22/03/2019 15:37, Scott wrote: On Fri, 22 Mar 2019 15:17:21 +0000, "dennis@home" wrote: On 22/03/2019 12:06, Scott wrote: On Fri, 22 Mar 2019 10:52:09 +0000, John Rumm wrote: On 21/03/2019 16:42, Mark wrote: On Thu, 21 Mar 2019 16:40:19 +0000, "dennis@home" wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? If the company does business here then they must have a UK presence, yes? No. What kind of business presence does a scammer require in the UK to carry out scams by phone here? Therefore fines could be imposed for breaching UK laws. I can sure a scam outfit in Kolkata will be quaking in its boots. Lets just hope they are not the kind of naughty people who would not pay a fine! (assuming you can identify who they are) One form of direct action you can take here, is to identify the VoIP operator that is providing call termination services in the UK and get them to remove or block their accounts. This is something that they tend to do fairly regularly anyway, since the scammers quite often avoid paying them, and they are also quite responsive to fraud reports. However there are hundreds of providers to choose from and the scammers will just rotate through new ones every so often, making sure they always have a handful of working services available to use. I still can't understand why the same principles cannot be applied that are used for spam filtering. Apart from a blacklist, what about algorithms to spot suspicious patterns? If CLI number is invalid, block. If overseas call carries UK CLI, block. If more that 20 calls are generated in one minute divert the next call to the operator. If number of dropped calls exceeds a threshhold, block. There must be other warning signs. You want to censor phone calls now? What happens when you start blocking legitimate calls by mistake? If you want to block them then use a call blocker. Yes, in exactly the same way as I expect my ISP to filter junk at the server end. What about vulnerable people? Do they not deserve protection? So how do you differentiate between a legit call centre and a scammer? Both would so a similar pattern of calls. I'd leave that to the experts You could start with numbers in the wrong format (wrong number of digits, non-existent code), incoming overseas calls with a UK number, large number of dropped calls - there must be tell-tale signs for those that know. |
#106
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On Fri, 22 Mar 2019 22:43:50 +0000, John Rumm
wrote: On 22/03/2019 15:06, Mark wrote: On Fri, 22 Mar 2019 10:55:07 +0000, John Rumm wrote: On 21/03/2019 17:21, Steve Walker wrote: On 21/03/2019 16:44, Scott wrote: On Thu, 21 Mar 2019 16:26:52 +0000, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. *** some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out* number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. Depends what you mean by 'do business'.* If they have a branch or office in the UK, I agree with you but if they are based abroad and phoning UK numbers, I don't see how that would work.* You can't get somebody extradited for an alleged crime that took place outside the jurisdiction.* By that logic, if someone used a clone of my credit card in Hong Kong, they could be brought to court and prosecuted in the UK.* How would that work?* Extraordinary rendition? How many nuisance calls have you received where the services or goods being offered are being advertised for a company that does not have a UK presence? I've not had one. They have all been for double glazing, new boilers, new kitchens, accident compensation, etc., where there is a clear UK presence that is simply using overseas call centres to get around the UK laws. Registering with the telephone preference service will knock out the majority of legit uk based cold callers. I don't believe there are any "legit" UK based cold callers. If you have not registered on the TPS then any UK firm is free to call you, or indeed a random phone number if its unregistered. Depends how they obtained your number. If you supplied the number and did not consent to marketing calls (that means opt-in) this would be a breach of the GDPR. If company A sold your number to company B without your consent, this would be a breach of the GDPR. Granted, if your number is in the public directory there is nothing to stop them calling you. |
#107
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On 22/03/2019 10:58, John Rumm wrote:
On 21/03/2019 16:41, Steve Walker wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. Â*Â* some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt outÂ* number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". The law may say that, but the phone calls, still say something like, "Press 8 to be removed from our database" and when over a period of 6 or 7 weeks, you have received 10 phonecalls from the same company and don't have a tone dial on the phone you are answering with, it gets damned annoying! Would it be less annoying if you had a tone dial phone, still got the same 10 calls, even though you pressed 8 every time? Once I actually got to answer the call with a tone-dial phone, I pressed 8 and received no more calls from them. If the calls simply said "press 8 to remain on our database", I'd have received no more than the first one! (or more likely got more than 10 calls since you have now verified that the number they are calling is actually being answered and listened to by a human, and so is actually more valuable to a cold caller than an unverified number!) They know it is a valid number because it has rung. How many valid lines are not to humans? Even then, the simple act of picking up and saying "Hello" shows a human has answered. No need for any button presses. Why waste time re-calling people who have already shown a desire to be removed from databases and not receive such calls anyway? They are surely less valuable to a cold caller, as they are LESS likely than most to turn into a financially rewarding sale! SteveW |
#108
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On 22/03/2019 10:52, John Rumm wrote:
On 21/03/2019 16:42, Mark wrote: On Thu, 21 Mar 2019 16:40:19 +0000, "dennis@home" wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. Â*Â*Â*Â* some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt outÂ* number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? If the company does business here then they must have a UK presence, yes? No. What kind of business presence does a scammer require in the UK to carry out scams by phone here? We are talking of two different things here. Most nuisance calls are not scams - they are cold calls to try and obtain sales. Generally those sales are of goods, services or a combination of the two. Examples of the ones we have received are double glazing companies, kitchen companies, gutter replacement companies, boiler replacements, etc. All of which require a UK presence to make good on those sales. The call centres are not making those calls for the fun of it, they are being contracted to do so by the companies wanting to sell and it is those UK companies that should be fined. SteveW |
#109
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On 22/03/2019 10:55, John Rumm wrote:
On 21/03/2019 17:21, Steve Walker wrote: On 21/03/2019 16:44, Scott wrote: On Thu, 21 Mar 2019 16:26:52 +0000, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. Â*Â*Â* some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt outÂ* number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. Depends what you mean by 'do business'.Â* If they have a branch or office in the UK, I agree with you but if they are based abroad and phoning UK numbers, I don't see how that would work.Â* You can't get somebody extradited for an alleged crime that took place outside the jurisdiction.Â* By that logic, if someone used a clone of my credit card in Hong Kong, they could be brought to court and prosecuted in the UK.Â* How would that work?Â* Extraordinary rendition? How many nuisance calls have you received where the services or goods being offered are being advertised for a company that does not have a UK presence? I've not had one. They have all been for double glazing, new boilers, new kitchens, accident compensation, etc., where there is a clear UK presence that is simply using overseas call centres to get around the UK laws. Registering with the telephone preference service will knock out the majority of legit uk based cold callers. For the few that still ring, simply mentioning they are ringing a TPS listed number makes them vanish very quickly. Yes TPS does work well for UK companies making their own calls or using UK call centres. It seems to be a loophole though that a company can use an overseas call centre to make their calls, but the company are not held liable for those calls and the call centre is out of UK jurisdiction. SteveW |
#110
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
"Mark" wrote in message ... On Fri, 22 Mar 2019 10:58:54 +0000, John Rumm wrote: On 21/03/2019 16:41, Steve Walker wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". The law may say that, but the phone calls, still say something like, "Press 8 to be removed from our database" and when over a period of 6 or 7 weeks, you have received 10 phonecalls from the same company and don't have a tone dial on the phone you are answering with, it gets damned annoying! Would it be less annoying if you had a tone dial phone, still got the same 10 calls, even though you pressed 8 every time? (or more likely got more than 10 calls since you have now verified that the number they are calling is actually being answered and listened to by a human, and so is actually more valuable to a cold caller than an unverified number!) I have often heard this argument being presented but I am not convinced. If someone really does not want cold calls then there's no benefit to any business to keep calling them. Its more complicated than that given that the is more than one adult in most households. |
#111
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On 22/03/2019 23:46, Steve Walker wrote:
On 22/03/2019 10:58, John Rumm wrote: On 21/03/2019 16:41, Steve Walker wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. Â*Â* some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt outÂ* number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". The law may say that, but the phone calls, still say something like, "Press 8 to be removed from our database" and when over a period of 6 or 7 weeks, you have received 10 phonecalls from the same company and don't have a tone dial on the phone you are answering with, it gets damned annoying! Would it be less annoying if you had a tone dial phone, still got the same 10 calls, even though you pressed 8 every time? Once I actually got to answer the call with a tone-dial phone, I pressed 8 and received no more calls from them. If the calls simply said "press 8 to remain on our database", I'd have received no more than the first one! And how many would you have received without pushing 8? (or more likely got more than 10 calls since you have now verified that the number they are calling is actually being answered and listened to by a human, and so is actually more valuable to a cold caller than an unverified number!) They know it is a valid number because it has rung. How many valid lines are not to humans? Even then, the simple act of picking up and saying "Hello" shows a human has answered. No need for any button presses. Yeah, but if a robo-dialler is placing the calls it can't tell unless the "person" answering also interacts with them. An answer machine would say something, as would a BT message saying this number has been replaces, please redial etc. Why waste time re-calling people who have already shown a desire to be removed from databases and not receive such calls anyway? They are surely less valuable to a cold caller, as they are LESS likely than most to turn into a financially rewarding sale! A "good" salesman will not take no for an answer! One day they catch the mark off guard, or when circumstances conspire to make a scam call seem plausible. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#112
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On 22/03/2019 23:41, Scott wrote:
On Fri, 22 Mar 2019 22:43:50 +0000, John Rumm wrote: On 22/03/2019 15:06, Mark wrote: On Fri, 22 Mar 2019 10:55:07 +0000, John Rumm wrote: On 21/03/2019 17:21, Steve Walker wrote: On 21/03/2019 16:44, Scott wrote: On Thu, 21 Mar 2019 16:26:52 +0000, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. Â*Â*Â* some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt outÂ* number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. Depends what you mean by 'do business'.Â* If they have a branch or office in the UK, I agree with you but if they are based abroad and phoning UK numbers, I don't see how that would work.Â* You can't get somebody extradited for an alleged crime that took place outside the jurisdiction.Â* By that logic, if someone used a clone of my credit card in Hong Kong, they could be brought to court and prosecuted in the UK.Â* How would that work?Â* Extraordinary rendition? How many nuisance calls have you received where the services or goods being offered are being advertised for a company that does not have a UK presence? I've not had one. They have all been for double glazing, new boilers, new kitchens, accident compensation, etc., where there is a clear UK presence that is simply using overseas call centres to get around the UK laws. Registering with the telephone preference service will knock out the majority of legit uk based cold callers. I don't believe there are any "legit" UK based cold callers. If you have not registered on the TPS then any UK firm is free to call you, or indeed a random phone number if its unregistered. Depends how they obtained your number. If you supplied the number and did not consent to marketing calls (that means opt-in) this would be a breach of the GDPR. GDPR is a relatively new kid on the block. Again scammers are unlikely to care. (note also that consent is only one of several justifications for "processing" personal data, so the fact that you have not consented, doe not make the act necessarily a GDPR fail). If company A sold your number to company B without your consent, this would be a breach of the GDPR. Granted, if your number is in the public directory there is nothing to stop them calling you. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#113
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
On 23/03/2019 00:01, Steve Walker wrote:
On 22/03/2019 10:55, John Rumm wrote: On 21/03/2019 17:21, Steve Walker wrote: On 21/03/2019 16:44, Scott wrote: On Thu, 21 Mar 2019 16:26:52 +0000, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. Â*Â*Â* some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt outÂ* number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. Depends what you mean by 'do business'.Â* If they have a branch or office in the UK, I agree with you but if they are based abroad and phoning UK numbers, I don't see how that would work.Â* You can't get somebody extradited for an alleged crime that took place outside the jurisdiction.Â* By that logic, if someone used a clone of my credit card in Hong Kong, they could be brought to court and prosecuted in the UK.Â* How would that work?Â* Extraordinary rendition? How many nuisance calls have you received where the services or goods being offered are being advertised for a company that does not have a UK presence? I've not had one. They have all been for double glazing, new boilers, new kitchens, accident compensation, etc., where there is a clear UK presence that is simply using overseas call centres to get around the UK laws. Registering with the telephone preference service will knock out the majority of legit uk based cold callers. For the few that still ring, simply mentioning they are ringing a TPS listed number makes them vanish very quickly. Yes TPS does work well for UK companies making their own calls or using UK call centres. It seems to be a loophole though that a company can use an overseas call centre to make their calls, but the company are not held liable for those calls and the call centre is out of UK jurisdiction. Even if they were liable, they would likely claim to be the victim of a deception... "honest gov, they claimed to be a legit marketing company that would only call proper bona fide opt in targets - how were we to know?" Its hard to make anything stick. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#114
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
"Mark" wrote in message ... On Sat, 23 Mar 2019 05:59:03 +1100, "Jac Brown" wrote: "Scott" wrote in message . .. On Fri, 22 Mar 2019 10:52:09 +0000, John Rumm wrote: On 21/03/2019 16:42, Mark wrote: On Thu, 21 Mar 2019 16:40:19 +0000, "dennis@home" wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? If the company does business here then they must have a UK presence, yes? No. What kind of business presence does a scammer require in the UK to carry out scams by phone here? Therefore fines could be imposed for breaching UK laws. I can sure a scam outfit in Kolkata will be quaking in its boots. Lets just hope they are not the kind of naughty people who would not pay a fine! (assuming you can identify who they are) One form of direct action you can take here, is to identify the VoIP operator that is providing call termination services in the UK and get them to remove or block their accounts. This is something that they tend to do fairly regularly anyway, since the scammers quite often avoid paying them, and they are also quite responsive to fraud reports. However there are hundreds of providers to choose from and the scammers will just rotate through new ones every so often, making sure they always have a handful of working services available to use. I still can't understand why the same principles cannot be applied that are used for spam filtering. Apart from a blacklist, what about algorithms to spot suspicious patterns? If CLI number is invalid, block. If overseas call carries UK CLI, block. That would prevent a UK operation that chooses to use an out of country call center from choosing to have those tho are called by the overseas call center from using a UK CLI so that anyone who missed the call can call back to their UK call center. So? I they want to have the facility for someone to call them back then they should choose a call centre with a valid CLI. Not practical. The out of country call centers are much cheaper. If more that 20 calls are generated in one minute divert the next call to the operator. Not feasible with valid out of country call centers that are now so common. See above. See above. |
#115
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
"Scott" wrote in message ... On Fri, 22 Mar 2019 22:36:40 +0000, John Rumm wrote: On 22/03/2019 15:37, Scott wrote: On Fri, 22 Mar 2019 15:17:21 +0000, "dennis@home" wrote: On 22/03/2019 12:06, Scott wrote: On Fri, 22 Mar 2019 10:52:09 +0000, John Rumm wrote: On 21/03/2019 16:42, Mark wrote: On Thu, 21 Mar 2019 16:40:19 +0000, "dennis@home" wrote: On 21/03/2019 16:26, Mark wrote: On Thu, 21 Mar 2019 16:07:42 +0000, "dennis@home" wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". UK law doesn't apply to other countries so they can still phone you. UK law should apply to companies that do business in the UK. How are you going to enforce UK laws on overseas companies? If the company does business here then they must have a UK presence, yes? No. What kind of business presence does a scammer require in the UK to carry out scams by phone here? Therefore fines could be imposed for breaching UK laws. I can sure a scam outfit in Kolkata will be quaking in its boots. Lets just hope they are not the kind of naughty people who would not pay a fine! (assuming you can identify who they are) One form of direct action you can take here, is to identify the VoIP operator that is providing call termination services in the UK and get them to remove or block their accounts. This is something that they tend to do fairly regularly anyway, since the scammers quite often avoid paying them, and they are also quite responsive to fraud reports. However there are hundreds of providers to choose from and the scammers will just rotate through new ones every so often, making sure they always have a handful of working services available to use. I still can't understand why the same principles cannot be applied that are used for spam filtering. Apart from a blacklist, what about algorithms to spot suspicious patterns? If CLI number is invalid, block. If overseas call carries UK CLI, block. If more that 20 calls are generated in one minute divert the next call to the operator. If number of dropped calls exceeds a threshhold, block. There must be other warning signs. You want to censor phone calls now? What happens when you start blocking legitimate calls by mistake? If you want to block them then use a call blocker. Yes, in exactly the same way as I expect my ISP to filter junk at the server end. What about vulnerable people? Do they not deserve protection? So how do you differentiate between a legit call centre and a scammer? Both would so a similar pattern of calls. I'd leave that to the experts It isnt possible. You could start with numbers in the wrong format (wrong number of digits, non-existent code), incoming overseas calls with a UK number, large number of dropped calls - there must be tell-tale signs for those that know. There isnt. |
#116
Posted to uk.d-i-y
|
|||
|
|||
Nuisance caller attempts increasing again
"Steve Walker" wrote in message ... On 22/03/2019 10:58, John Rumm wrote: On 21/03/2019 16:41, Steve Walker wrote: On 21/03/2019 13:49, Mark wrote: On Thu, 21 Mar 2019 13:08:38 +0000, Steve Walker wrote: On 21/03/2019 08:19, Brian Gaff wrote: I've noticed a gradual rise to mobile numbers as well over say, the last month or so. some are not spoofed but genuine chancers trying to sell stuff, usually some financial service or crap junk from China. At least some do have an opt out number to hit, and having checked this against charges, it seems to be legitimate and worked. Those opt-outs should be changed to opt-ins - it's very hard to opt-out when you've picked up the landline on an only slightly updated, 80 year old, rotary dial phone! IIRC the law says that it must be "opt-in" not "opt-out". The law may say that, but the phone calls, still say something like, "Press 8 to be removed from our database" and when over a period of 6 or 7 weeks, you have received 10 phonecalls from the same company and don't have a tone dial on the phone you are answering with, it gets damned annoying! Would it be less annoying if you had a tone dial phone, still got the same 10 calls, even though you pressed 8 every time? Once I actually got to answer the call with a tone-dial phone, I pressed 8 and received no more calls from them. If the calls simply said "press 8 to remain on our database", I'd have received no more than the first one! (or more likely got more than 10 calls since you have now verified that the number they are calling is actually being answered and listened to by a human, and so is actually more valuable to a cold caller than an unverified number!) They know it is a valid number because it has rung. How many valid lines are not to humans? Even then, the simple act of picking up and saying "Hello" shows a human has answered. No need for any button presses. Why waste time re-calling people who have already shown a desire to be removed from databases and not receive such calls anyway? They are surely less valuable to a cold caller, as they are LESS likely than most to turn into a financially rewarding sale! Sure, but plenty of cold callers choose to call even less likely numbers. Particularly when the calls are free and only answered calls need any person to get involved. The worst of our spammers dont even use a human for the initial lying. They have their system tell you that you system has been turned into a bot and that your service will be disconnected in minutes if you dont press a number on your keypad. |
#117
Posted to uk.d-i-y
|
|||
|
|||
More Heavy Trolling by Senile Nym-Shifting Rot Speed!
On Sat, 23 Mar 2019 15:14:37 +1100, Jac Brown, better known as cantankerous
trolling senile geezer Rot Speed, wrote: I'd leave that to the experts It isnt possible. You could start with numbers in the wrong format (wrong number of digits, non-existent code), incoming overseas calls with a UK number, large number of dropped calls - there must be tell-tale signs for those that know. There isnt. Senile Ozzie asshole has all the answers, AGAIN! LMAO -- dennis@home to retarded senile Rot: "sod off rod you don't have a clue about anything." Message-ID: |
#118
Posted to uk.d-i-y
|
|||
|
|||
More Heavy Trolling by Senile Nym-Shifting Rot Speed!
On Sat, 23 Mar 2019 14:50:16 +1100, Jac Brown, better known as cantankerous
trolling senile geezer Rot Speed, wrote: FLUSH senile troll's troll**** ....and much better air in here! -- The Natural Philosopher about senile Rot: "Rod speed is not a Brexiteer. He is an Australian troll and arsehole." Message-ID: |
#119
Posted to uk.d-i-y
|
|||
|
|||
More Heavy Trolling by Senile Nym-Shifting Rot Speed!
On Sat, 23 Mar 2019 14:20:53 +1100, Jac Brown, better known as cantankerous
trolling senile geezer Rot Speed, wrote: I have often heard this argument being presented but I am not convinced. If someone really does not want cold calls then there's no benefit to any business to keep calling them. Its more complicated than that given that the is more than one adult in most households. LOL In auto-contradicting mode again, you abnormal senile pest? -- Sqwertz to Rot Speed: "This is just a hunch, but I'm betting you're kinda an argumentative asshole. MID: |
#120
Posted to uk.d-i-y
|
|||
|
|||
Lonely Psychopathic Senile Ozzie Troll Alert! LOL
On Sat, 23 Mar 2019 15:19:55 +1100, cantankerous trolling senile geezer Rot
Speed blabbered, again: Why waste time re-calling people who have already shown a desire to be removed from databases and not receive such calls anyway? They are surely less valuable to a cold caller, as they are LESS likely than most to turn into a financially rewarding sale! Sure, but plenty of cold callers choose to call even less likely numbers. HAHAHAHAAA!!! In auto-contradicting mode again, you abnormal senile pest? -- Bill Wright addressing senile Ozzie cretin Rot Speed: "Well you make up a lot of stuff and it's total ******** most of it." MID: |
Reply |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
One nuisance caller got through - BT8500 | UK diy | |||
A nuisance caller got through TruCall | UK diy | |||
first attempts tig welding...or, "how to get really fast grinding tungsten" | Metalworking | |||
My First attempts at Segmented turning | Woodturning | |||
First Aluminum Anodizing attempts (long w/ pictures) | Metalworking |