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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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What is the best phone/net package in BT land?
I am moving out of the clutches of Hull's KCOM and into BT land in Lincs and was wondering what was on offer for a basic phone line/internet package up to 100MB per month - I currently pay £50 pm to KCOM.
TIA. |
#2
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What is the best phone/net package in BT land?
On 20/12/2018 20:40, wrote:
I am moving out of the clutches of Hull's KCOM and into BT land in Lincs and was wondering what was on offer for a basic phone line/internet package up to 100MB per month - I currently pay £50 pm to KCOM. TIA. Try https://www.uswitch.com/broadband/co...ls_and_offers/ But check the ISP website(s) for better deals. IME Plusnet are a better price and service than BT. YMMV TalkTalk is best avoided unless you are a masochist. The rest are much of a muchness these days. Several are now BT with a different logo and paint job. -- Regards, Martin Brown |
#3
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What is the best phone/net package in BT land?
Wrote in message:
I am moving out of the clutches of Hull's KCOM and into BT land in Lincs and was wondering what was on offer for a basic phone line/internet package up to 100MB per month - I currently pay 50 pm to KCOM. TIA. Hull? Linc's? -- Jim K ----Android NewsGroup Reader---- http://usenet.sinaapp.com/ |
#4
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What is the best phone/net package in BT land?
On 20/12/2018 20:49, Martin Brown wrote:
TalkTalk is best avoided unless you are a masochist. I use TalkTalk. The service is good and the people are nice. Bill |
#5
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What is the best phone/net package in BT land?
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#6
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What is the best phone/net package in BT land?
On 20/12/2018 20:49, Martin Brown wrote:
On 20/12/2018 20:40, wrote: I am moving out of the clutches of Hull's KCOM and into BT land in Lincs and was wondering what was on offer for a basic phone line/internet package up to 100MB per month - I currently pay £50 pm to KCOM. TIA. Try https://www.uswitch.com/broadband/co...ls_and_offers/ But check the ISP website(s) for better deals. IME Plusnet are a better price and service than BT. YMMV TalkTalk is best avoided unless you are a masochist. The rest are much of a muchness these days. Several are now BT with a different logo and paint job. Bear in mind that BT is in the numbers game. If you have issues you will simply be fobbed off onto an Indian call center where someowne will read te numpty scriopt for you to follow. The smaller ISPs cost a little more, but offer far better support. yes, they all use openreach kit, but its your ISP who has to contact them for line faults. -- I know that most men, including those at ease with problems of the greatest complexity, can seldom accept even the simplest and most obvious truth if it be such as would oblige them to admit the falsity of conclusions which they have delighted in explaining to colleagues, which they have proudly taught to others, and which they have woven, thread by thread, into the fabric of their lives. Leo Tolstoy |
#7
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What is the best phone/net package in BT land?
On 21/12/2018 03:13, Bill Wright wrote:
On 20/12/2018 20:49, Martin Brown wrote: TalkTalk is best avoided unless you are a masochist. I use TalkTalk. The service is good and the people are nice. hahahaha -- "Strange as it seems, no amount of learning can cure stupidity, and higher education positively fortifies it." - Stephen Vizinczey |
#8
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What is the best phone/net package in BT land?
On 20/12/2018 20:40, wrote:
I am moving out of the clutches of Hull's KCOM and into BT land in Lincs and was wondering what was on offer for a basic phone line/internet package up to 100MB per month - I currently pay £50 pm to KCOM. TIA. See https://www.thinkbroadband.com/broadband-offers But it does depend on where you are going and what you are willing to pay for. -- Michael Chare |
#9
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What is the best phone/net package in BT land?
On Friday, 21 December 2018 05:30:54 UTC, The Natural Philosopher wrote:
Bear in mind that BT is in the numbers game. If you have issues you will simply be fobbed off onto an Indian call center where someowne will read te numpty scriopt for you to follow. If you shout "complaints" at the BT interactive voice response thing, it puts you through to micely-spoken people somewhere in southern England, with the brain cells and inclination to sort things out. I got so many nuisance phone calls on TalkTalk, either they had a data breach ... oh hang on, they did have a data breach ... or their number range was targeted; then I tried Sky but their router doesn't play nicely with VoIP; and now I'm on EE which so far seems to work without issues. Owain |
#10
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What is the best phone/net package in BT land?
"Jim K.." Wrote in message:
Wrote in message: I am moving out of the clutches of Hull's KCOM and into BT land in Lincs and was wondering what was on offer for a basic phone line/internet package up to 100MB per month - I currently pay 50 pm to KCOM. TIA. Hull? Linc's? Split personality! -- Jim K ----Android NewsGroup Reader---- http://usenet.sinaapp.com/ |
#12
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What is the best phone/net package in BT land?
The problem with talk talk is that, yes they are but they do tend to have a
lack of joined up thinking and never learn from their mistakes. People have been cut off by so called improvements and suddenly lose email etc. They need to get their act together more. Brian -- ----- -- This newsgroup posting comes to you directly from... The Sofa of Brian Gaff... Blind user, so no pictures please Note this Signature is meaningless.! "Bill Wright" wrote in message news On 20/12/2018 20:49, Martin Brown wrote: TalkTalk is best avoided unless you are a masochist. I use TalkTalk. The service is good and the people are nice. Bill |
#13
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What is the best phone/net package in BT land?
On 21/12/2018 05:31, The Natural Philosopher wrote:
On 21/12/2018 03:13, Bill Wright wrote: On 20/12/2018 20:49, Martin Brown wrote: TalkTalk is best avoided unless you are a masochist. I use TalkTalk. The service is good and the people are nice. hahahaha This is one of those very few times I'll agree completely with TNP. Talk talk are a bunch of inept shysters who have a proven track record of being ****ing useless. Whether it's getting their mail servers blacklisted, having a huge data breach, or more mundane ****wittery, the only thing you can rely on is that they will **** something up. To the OP: consider plusnet or A&A if you don't mind paying for good service. |
#14
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What is the best phone/net package in BT land?
On 21/12/2018 08:59, Brian Gaff wrote:
Plusnet are not mostly owned by BT, how come they can actually offer more. Mainly because they don't do their support from some third world country using a VOIP with almost zero bandwidth. You get to speak to real people in the UK who might or might not have a Yorkshire accent. I'm more or less on the same as the writer but for virgin. One issue generally is that nasty little word upto in the terms. Brian The trick is to wait for one of the deals to come along and then switch to take advantage of it. I got my mum's switch from old legacy BT POTS to Plusnet ADSL with the same weekend calls and a net saving! -- Regards, Martin Brown |
#15
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What is the best phone/net package in BT land?
On Friday, December 21, 2018 at 9:24:26 AM UTC, Chris Bartram wrote:
To the OP: consider plusnet or A&A if you don't mind paying for good service. OK - Will do. |
#16
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What is the best phone/net package in BT land?
wrote in message ... I am moving out of the clutches of Hull's KCOM and into BT land in Lincs and was wondering what was on offer for a basic phone line/internet package up to 100MB per month - I currently pay £50 pm to KCOM. almost everyone does unlimited now and usually at much less than 50 quid what special service are you currently buying that costs that 50 quid? Plusnet are definitely the sweet spot being being reasonably priced and offering good service for basic domestic needs - 30 quid, landline with unlimited BB. If you are in a region that can have fibre it's (about) an extra tenner, but if you do need some special, more professional, service then Andrews and Arnold is the place to go https://www.aaisp.net.uk/ their basic service is BB only, landline extra. both are just rebadged BT lines with better customer service tim |
#17
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What is the best phone/net package in BT land?
On 21/12/2018 09:50, tim... wrote:
wrote in message ... I am moving out of the clutches of Hull's KCOM and into BT land in Lincs and was wondering what was on offer for a basic phone line/internet package up to 100MB per month - I currently pay £50 pm to KCOM. almost everyone does unlimited now and usually at much less than 50 quid what special service are you currently buying that costs that 50 quid? Plusnet are definitely the sweet spot being being reasonably priced and offering good service for basic domestic needs - 30 quid, landline with unlimited BB.* If you are in a region that can have fibre it's (about) an extra tenner, but if you do need some special, more professional, service then Andrews and Arnold is the place to go https://www.aaisp.net.uk/ their basic service is BB only, landline extra. both are just rebadged BT lines with better customer service tim I understand that Plusnet is actually owned by BT. I have been very happy with their service over number of years, though of late they have messed up their billing system, though that now seems sorted. |
#18
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What is the best phone/net package in BT land?
On 21/12/2018 09:50, tim... wrote:
Plusnet are definitely the sweet spot being being reasonably priced and offering good service for basic domestic needs - 30 quid, landline with unlimited BB.* If you are in a region that can have fibre it's (about) an extra tenner, But be aware that, unless things have changed recently, Plusnet have two different tariffs. The price you see in the adverts is for the the majority of users who are on "low cost" exchanges. If you live out in the sticks then, like me, you might be on a "Market 1" exchange and Plusnet will charge you more. Because of Plusnet's higher charge for my area I found Zen to be very competitive at £35.40 per month for unlimited 17Mb/s ADSL and unlimited inclusive phone calls to 01,02 & 03 numbers. I've found the UK based tech support from Zen to be good with people who appear to know what they're talking about. |
#19
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What is the best phone/net package in BT land?
In message , Broadback
writes I understand that Plusnet is actually owned by BT. I have been very happy with their service over number of years, though of late they have messed up their billing system, though that now seems sorted. I'm also happy with Plusnet, and I know of several others round here with them, all happy, as well. Their rebadged BT router denies you the option of a local network in the 10.x.x.x range caused a bit of hassle here, though. I have a good friend who has been with at least 5 ISP's over the last few years, and I've had to try to help him out a few times with visits where I had to take over the support calls. The dire ones were Talktalk and Onetel. I forget which one of those it was that said " Oh where it says underscore in the username in the letter we sent you, it should be a dot", but both were awful. He had problems with Sky, I think mainly with accounts and increasing charges. He is currently with Virgin on fibre, which works well and has been reliable. The fibre drop across his front lawn was a bit of a gruelling bodge job, though -- Bill --- This email has been checked for viruses by AVG. https://www.avg.com |
#20
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What is the best phone/net package in BT land?
buy an IMO Q2 for 19 from giffgaff unlocked delivered..and a card of your choice |
#21
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What is the best phone/net package in BT land?
"Jim GM4DHJ ..." wrote in message ... buy an IMO Q2 for 19 from giffgaff unlocked delivered..and a card of your choice sorry i didn't read your post properly....but still a good deal...sorry |
#22
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What is the best phone/net package in BT land?
On 21/12/2018 08:13, wrote:
On Friday, 21 December 2018 05:30:54 UTC, The Natural Philosopher wrote: Bear in mind that BT is in the numbers game. If you have issues you will simply be fobbed off onto an Indian call center where someowne will read te numpty scriopt for you to follow. If you shout "complaints" at the BT interactive voice response thing, it puts you through to micely-spoken people somewhere in southern England, with the brain cells and inclination to sort things out. I got so many nuisance phone calls on TalkTalk, either they had a data breach ... oh hang on, they did have a data breach ... or their number range was targeted; then I tried Sky but their router doesn't play nicely with VoIP; and now I'm on EE which so far seems to work without issues. You don't generally have to use the supplied router with any ISP (although a few try to make it hard to get the information you need to setup your own (yes Sky I am talking about you!) -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#23
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What is the best phone/net package in BT land?
On 21/12/2018 08:59, Brian Gaff wrote:
Plusnet are not mostly owned by BT, how come they can actually offer more. plusnet are owned totally by BT... However they do seem to have retained some of their independence. I'm more or less on the same as the writer but for virgin. One issue generally is that nasty little word upto in the terms. Physics is a bitch... -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#24
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What is the best phone/net package in BT land?
John Rumm wrote:
Brian Gaff wrote: Plusnet are not mostly owned by BT, how come they can actually offer more. plusnet are owned totally by BT... I think brian mis-typed "now" |
#25
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What is the best phone/net package in BT land?
On 20/12/2018 20:40, wrote:
I am moving out of the clutches of Hull's KCOM and into BT land in Lincs and was wondering what was on offer for a basic phone line/internet package up to 100MB per month - I currently pay £50 pm to KCOM. Personally I would avoid sky (basic service not too bad, but a bit limited for more serious use), talktalk (for all round general ****wittery!) Not had much dealing with BT recently, so can't comment other than there are better deals to be had. Their support was poor, but IIUC has improved a bit. Virgin business is ok (ish) if you can get cable. IME plusnet are not bad - although support is not as good as it once was. IDNet are very good, good support with a personal touch. Zen & A&A also have very good reputations for support and quality of service. Since many are reselling the same physical service based on what openreach can provide, it really comes down to service in the end. Service means different things to different people, but at a basic level they need to be good at the process of getting faults fixed. Also note that the included offerings vary with providers... Some can't offer fixed IP addresses (will not matter to many but important to some). Some don't include things like access to email servers. Some will only do tech support if you are using their router. Very few offer bundled usenet (plusnet being one of the few that still do). Some go out of their way to make business use difficult - sky for example supply a router than can't route VPN traffic. The larger ISPs also tend to subscribe to the various blocking requests from the powers that be. The smaller ISPs can claim exemption. So if you want to access torrent index sites etc, that may be relevant. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#26
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What is the best phone/net package in BT land?
On 21/12/2018 09:24, Chris Bartram wrote:
On 21/12/2018 05:31, The Natural Philosopher wrote: On 21/12/2018 03:13, Bill Wright wrote: On 20/12/2018 20:49, Martin Brown wrote: TalkTalk is best avoided unless you are a masochist. I use TalkTalk. The service is good and the people are nice. hahahaha This is one of those very few times I'll agree completely with TNP. Talk talk are a bunch of inept shysters who have a proven track record of being ****ing useless. Whether it's getting their mail servers blacklisted, having a huge data breach, or more mundane ****wittery, the only thing you can rely on is that they will **** something up. To the OP: consider plusnet or A&A if you don't mind paying for good service. Yep. In my head plusnet A&A IDnet and Zen are the go to for competent people -- No Apple devices were knowingly used in the preparation of this post. |
#27
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What is the best phone/net package in BT land?
On 21/12/2018 09:36, Martin Brown wrote:
On 21/12/2018 08:59, Brian Gaff wrote: Plusnet are not mostly owned by BT, how come they can actually offer more. Mainly because they don't do their support from some third world country using a VOIP with almost zero bandwidth. You get to speak to real people in the UK who might or might not have a Yorkshire accent. yes. Everybody uses BT openreach cable for the last whatever BUT the two things that differ are how much contention they put on and how good their support is. -- No Apple devices were knowingly used in the preparation of this post. |
#28
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What is the best phone/net package in BT land?
On Fri, 21 Dec 2018 10:43:01 +0000
Mike Clarke wrote: On 21/12/2018 09:50, tim... wrote: Plusnet are definitely the sweet spot being being reasonably priced and offering good service for basic domestic needs - 30 quid, landline with unlimited BB.* If you are in a region that can have fibre it's (about) an extra tenner, But be aware that, unless things have changed recently, Plusnet have two different tariffs. The price you see in the adverts is for the the majority of users who are on "low cost" exchanges. If you live out in the sticks then, like me, you might be on a "Market 1" exchange and Plusnet will charge you more. Because of Plusnet's higher charge for my area I found Zen to be very competitive at £35.40 per month for unlimited 17Mb/s ADSL and unlimited inclusive phone calls to 01,02 & 03 numbers. I've found the UK based tech support from Zen to be good with people who appear to know what they're talking about. Another strong vote for Zen here. As well as great service, they keep on forgetting to raise their prices... -- Davey. |
#29
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What is the best phone/net package in BT land?
On Friday, December 21, 2018 at 9:52:13 AM UTC, tim... wrote:
wrote in message ... I am moving out of the clutches of Hull's KCOM and into BT land in Lincs and was wondering what was on offer for a basic phone line/internet package up to 100MB per month - I currently pay £50 pm to KCOM. almost everyone does unlimited now and usually at much less than 50 quid what special service are you currently buying that costs that 50 quid? None, but living in the Hull area, I am tied to Kingston Communications so have to cough up whatever they are offering. See: https://www.kcomhome.com/products/br...RoCrtAQAvD_BwE |
#30
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What is the best phone/net package in BT land?
In message , The Natural Philosopher
writes Yep. In my head plusnet A&A IDnet and Zen are the go to for competent people +1 for Zen. Don't often have problems, but when we do, they are on the ball, and the help people are in the UK. We pay around 50 per month for phone and unlimited FTTC broadband. -- Graeme |
#31
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What is the best phone/net package in BT land?
On 21/12/2018 10:48, Bill wrote:
He is currently with Virgin on fibre, which works well and has been reliable. The fibre drop across his front lawn was a bit of a gruelling bodge job, though The one thing Virgin often do very badly is the drop cable from the street to your house. Mine got cut by a contractor, and the replacement was basically dropped accross my drive and the stone chippings swept over it. |
#32
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What is the best phone/net package in BT land?
The Natural Philosopher wrote:
On 21/12/2018 09:36, Martin Brown wrote: On 21/12/2018 08:59, Brian Gaff wrote: Plusnet are not mostly owned by BT, how come they can actually offer more. Mainly because they don't do their support from some third world country using a VOIP with almost zero bandwidth. You get to speak to real people in the UK who might or might not have a Yorkshire accent. yes. Everybody uses BT openreach cable for the last whatever BUT the two things that differ are how much contention they put on and how good their support is. And don't forget traffic shaping. If you start with hardly any bandwidth (600kb/s on a good day) traffic shaping can cause connections to drop even when the ADSL doesn't. I know this because my ISP was taken over by Talktalk. -- Roger Hayter |
#33
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What is the best phone/net package in BT land?
In article ,
wrote: I am moving out of the clutches of Hull's KCOM and into BT land in Lincs and was wondering what was on offer for a basic phone line/internet package up to 100MB per month - I currently pay 50 pm to KCOM. One tip not heavily promoted is to pay your line rental for a year in advance. If you can afford to. Saves a lot more than you can earn in interest easily. -- *Taxation WITH representation ain't much fun, either. Dave Plowman London SW To e-mail, change noise into sound. |
#34
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What is the best phone/net package in BT land?
In article ,
Bill Wright wrote: On 20/12/2018 20:49, Martin Brown wrote: TalkTalk is best avoided unless you are a masochist. I use TalkTalk. The service is good and the people are nice. They must have improved *a lot* since I was with them. Regular loss of broadband. 3 times or more a year. Taking days to sort. And sent me emails saying they couldn't contact me by email. And replied to my emails querying that. Then sent more of the same. I gave up banging my head against their wall. -- *I don't feel old. I don't feel anything until noon. Then it's time for my nap. Dave Plowman London SW To e-mail, change noise into sound. |
#35
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What is the best phone/net package in BT land?
In article ,
Chris Bartram wrote: To the OP: consider plusnet or A&A if you don't mind paying for good service. I've been with BT for some 5 years now. Wouldn't know about their service - never needed it. That's how I prefer things. -- *Why are a wise man and a wise guy opposites? * Dave Plowman London SW To e-mail, change noise into sound. |
#36
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OT. May's cunning plan becomes apparent.
In article ,
Pamela wrote: So really not much point in the WTO at all? If it has rules anyone can break at any time? You replied to Rod Speed posting as Tim J. I quickly discovered he hasn't got a clue about WTO trade and he doesn't seem able to learn when given the facts. It that Wodney too? Odd how I missed him. I have pretty sensitive Woddar -- *Be more or less specific * Dave Plowman London SW To e-mail, change noise into sound. |
#37
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What is the best phone/net package in BT land?
Bill submitted this idea :
I'm also happy with Plusnet, and I know of several others round here with them, all happy, as well. Their rebadged BT router denies you the option of a local network in the 10.x.x.x range caused a bit of hassle here, though. You can install OpenWRT on that or the BT version, which is much less limiting. I have seen the BT one on Ebay with OpenWRT already installed, for not a lot.. |
#38
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What is the best phone/net package in BT land?
Bill used his keyboard to write :
The dire ones were Talktalk and Onetel. I forget which one of those it was that said " Oh where it says underscore in the username in the letter we sent you, it should be a dot", but both were awful. Talktalk support become even more useless if you have any but a minor issue.. |
#39
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What is the best phone/net package in BT land?
On 21/12/2018 10:48, Bill wrote:
In message , Broadback writes I understand that Plusnet is actually owned by BT. I have been very happy with their service over number of years, though of late they have messed up their billing system, though that now seems sorted. I'm also happy with Plusnet, and I know of several others round here with them, all happy, as well. Their rebadged BT router denies you the option of a local network in the 10.x.x.x range caused a bit of hassle here, though. Thank you for mentioning that. The previous ADSL routers I have had from Plusnet have allowed 10.x.x.x local networks. -- Michael Chare |
#40
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What is the best phone/net package in BT land?
In article , lid
says... yes. Everybody uses BT openreach cable for the last whatever BUT the two things that differ are how much contention they put on and how good their support is. panto-mode Oh, no they don't! /panto-mode VM's network is completely independent of BT. We pay 54 per month for up to 200Mbps Broadband and unlimited phone calls. About 7 less if you don't go for unlimited call. About 10 per month less for the first year. -- Terry --- This email has been checked for viruses by AVG. https://www.avg.com |
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