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-   -   One nuisance caller got through - BT8500 (https://www.diybanter.com/uk-diy/607563-one-nuisance-caller-got-through-bt8500.html)

Harry Bloomfield[_3_] March 23rd 18 03:18 PM

One nuisance caller got through - BT8500
 
This morning the very first ever nuisance caller managed to get himself
through the caller filter, in the two years since I installed them.

Obviously from the Indian sub-continent asking about my health and
claiming to be medically qualified, obviously trying to sell something
health related - he failed miserably to get through the final level
filter - ME..

I will not mention the number he called from, because it was obviously
a spoofed number, belonging to some innocent individual.

alan_m March 23rd 18 03:32 PM

One nuisance caller got through - BT8500
 
On 23/03/2018 15:18, Harry Bloomfield wrote:
This morning the very first ever nuisance caller managed to get himself
through the caller filter, in the two years since I installed them.

Obviously from the Indian sub-continent asking about my health and
claiming to be medically qualified, obviously trying to sell something
health related - he failed miserably to get through the final level
filter - ME..

I will not mention the number he called from, because it was obviously a
spoofed number, belonging to some innocent individual.


For the past week I'm getting around 3 a day through my BT8600. I know
who they are as sometimes they are leaving a answerphone message. It's
Green Star Energy, my current Gas and Electricity supplier, and they
want me to complete a customer satisfaction survey. Before all the
calls I may have given them a relatively high score but now the score is
likely to be zero. Your post has prompted me to blacklist the two
numbers they are using.

--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk

Harry Bloomfield[_3_] March 23rd 18 03:38 PM

One nuisance caller got through - BT8500
 
on 23/03/2018, alan_m supposed :
Before all the calls I may have given them a relatively high score but now
the score is likely to be zero. Your post has prompted me to blacklist the
two numbers they are using.


--


It seems as if they all now need a round of applause for doing their
jobs, even the doctors surgery ;-)

Roger Hayter[_2_] March 23rd 18 08:13 PM

One nuisance caller got through - BT8500
 
Harry Bloomfield wrote:

on 23/03/2018, alan_m supposed :
Before all the calls I may have given them a relatively high score but now
the score is likely to be zero. Your post has prompted me to blacklist the
two numbers they are using.


--


It seems as if they all now need a round of applause for doing their
jobs, even the doctors surgery ;-)


I am fairly sure the doctors concerned do not want this. Managers who
Mrs. Thatcher kindly put in charge of the NHS set these things up
firstly as way to justify their own existence and secondly to obtain a
stick to beat the doctors with.


--

Roger Hayter

JoeJoe March 23rd 18 10:11 PM

One nuisance caller got through - BT8500
 
On 23/03/2018 20:13, Roger Hayter wrote:
Harry Bloomfield wrote:

on 23/03/2018, alan_m supposed :
Before all the calls I may have given them a relatively high score but now
the score is likely to be zero. Your post has prompted me to blacklist the
two numbers they are using.


--


It seems as if they all now need a round of applause for doing their
jobs, even the doctors surgery ;-)


I am fairly sure the doctors concerned do not want this. Managers who
Mrs. Thatcher kindly put in charge of the NHS set these things up
firstly as way to justify their own existence and secondly to obtain a
stick to beat the doctors with.


90% of the useless lot who now manage the NHS (at all levels) were put
there when labour were in charge.


Brian Gaff March 24th 18 09:06 AM

One nuisance caller got through - BT8500
 
I find my true call is very effective since people have to say their name
and when I hear their name and have no idea who it is I hit the dump button.

The biggest problem with these things based on black listed numbers is that
when no number is there they have to get screened every single time and many
people in say nhs, or council simply hang up.
Brian

--
----- -
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please!
"Harry Bloomfield" wrote in message
...
This morning the very first ever nuisance caller managed to get himself
through the caller filter, in the two years since I installed them.

Obviously from the Indian sub-continent asking about my health and
claiming to be medically qualified, obviously trying to sell something
health related - he failed miserably to get through the final level
filter - ME..

I will not mention the number he called from, because it was obviously a
spoofed number, belonging to some innocent individual.




Scott[_17_] March 24th 18 09:20 AM

One nuisance caller got through - BT8500
 
On Sat, 24 Mar 2018 09:06:02 -0000, "Brian Gaff"
wrote:

I find my true call is very effective since people have to say their name
and when I hear their name and have no idea who it is I hit the dump button.

The biggest problem with these things based on black listed numbers is that
when no number is there they have to get screened every single time and many
people in say nhs, or council simply hang up.
Brian


My concern with these systems is that I might lose a legitimate call.
The unknown name might be a courier delivering a package I have been
waiting for, it might be a nurse in the hospital phoning on behalf of
one of my relatives, someone's partner, someone who has found my
property in the street etc. I'm not saying I accept all the calls but
the cautious side of me likes to make the judgement myself.

Roger Hayter[_2_] March 24th 18 10:31 AM

One nuisance caller got through - BT8500
 
JoeJoe wrote:

On 23/03/2018 20:13, Roger Hayter wrote:
Harry Bloomfield wrote:

on 23/03/2018, alan_m supposed :
Before all the calls I may have given them a relatively high score
but now the score is likely to be zero. Your post has prompted me to
blacklist the two numbers they are using.


--

It seems as if they all now need a round of applause for doing their
jobs, even the doctors surgery ;-)


I am fairly sure the doctors concerned do not want this. Managers who
Mrs. Thatcher kindly put in charge of the NHS set these things up
firstly as way to justify their own existence and secondly to obtain a
stick to beat the doctors with.


90% of the useless lot who now manage the NHS (at all levels) were put
there when labour were in charge.


Well obviously, because the 1980s managers had retired by then. I hold
no brief for Blair, who followed the same policies more avidly, but
Thatcher established the principle that professionals shouldn't be
trusted and that the money men and bureaucrats should keep them in line.


--

Roger Hayter

Tim+[_5_] March 24th 18 01:19 PM

One nuisance caller got through - BT8500
 
Scott Wrote in message:
On Sat, 24 Mar 2018 09:06:02 -0000, "Brian Gaff"
wrote:

I find my true call is very effective since people have to say their name
and when I hear their name and have no idea who it is I hit the dump button.

The biggest problem with these things based on black listed numbers is that
when no number is there they have to get screened every single time and many
people in say nhs, or council simply hang up.
Brian


My concern with these systems is that I might lose a legitimate call.
The unknown name might be a courier delivering a package I have been
waiting for, it might be a nurse in the hospital phoning on behalf of
one of my relatives, someone's partner, someone who has found my
property in the street etc. I'm not saying I accept all the calls but
the cautious side of me likes to make the judgement myself.


Just set it to shunt all unknown callers to the answerphone then.
That way legitimate callers can always leave a message.

Illegitimate ones never seem to bother leaving messages. We
probably get 4 to 5 illegitimate ones every day. Truecall has
been a godsend.

Tim
--

alan_m March 24th 18 01:30 PM

One nuisance caller got through - BT8500
 
On 24/03/2018 09:20, Scott wrote:

My concern with these systems is that I might lose a legitimate call.
The unknown name might be a courier delivering a package I have been
waiting for, it might be a nurse in the hospital phoning on behalf of
one of my relatives, someone's partner, someone who has found my
property in the street etc. I'm not saying I accept all the calls but
the cautious side of me likes to make the judgement myself.


The number of legitimate calls you will lose is vanishing small. These
type of phones and telecom supplier provided similar services are now so
common that any official body (hospital, police, doctors surgery, card
fraud, banks etc.) will have to present a phone number.

With a blocked number the caller only has to obey the simple
instructions the phone gives when automatically answering. Call calling
robots currently don't understand these instructions.

Do you also worry about how many thousands of spam emails your Internet
supplier rejects on your behalf?


--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk

Scott[_17_] March 24th 18 01:46 PM

One nuisance caller got through - BT8500
 
On Sat, 24 Mar 2018 13:19:31 +0000 (GMT), Tim+
wrote:

Scott Wrote in message:
On Sat, 24 Mar 2018 09:06:02 -0000, "Brian Gaff"
wrote:

I find my true call is very effective since people have to say their name
and when I hear their name and have no idea who it is I hit the dump button.

The biggest problem with these things based on black listed numbers is that
when no number is there they have to get screened every single time and many
people in say nhs, or council simply hang up.
Brian


My concern with these systems is that I might lose a legitimate call.
The unknown name might be a courier delivering a package I have been
waiting for, it might be a nurse in the hospital phoning on behalf of
one of my relatives, someone's partner, someone who has found my
property in the street etc. I'm not saying I accept all the calls but
the cautious side of me likes to make the judgement myself.


Just set it to shunt all unknown callers to the answerphone then.
That way legitimate callers can always leave a message.

Illegitimate ones never seem to bother leaving messages. We
probably get 4 to 5 illegitimate ones every day. Truecall has
been a godsend.

Case study - an elderly relative of mine in Denmark sent me an email
asking for my help in contacting a friend of hers in the Scottish
Borders as she could not get her on the phone. She wondered if the
numbers had been changed. It turns out the called party was using
Truecall and my relative was not following the proceedings.

Tim+[_5_] March 24th 18 01:57 PM

One nuisance caller got through - BT8500
 
Scott Wrote in message:
On Sat, 24 Mar 2018 13:19:31 +0000 (GMT), Tim+
wrote:

Scott Wrote in message:
On Sat, 24 Mar 2018 09:06:02 -0000, "Brian Gaff"
wrote:

I find my true call is very effective since people have to say their name
and when I hear their name and have no idea who it is I hit the dump button.

The biggest problem with these things based on black listed numbers is that
when no number is there they have to get screened every single time and many
people in say nhs, or council simply hang up.
Brian

My concern with these systems is that I might lose a legitimate call.
The unknown name might be a courier delivering a package I have been
waiting for, it might be a nurse in the hospital phoning on behalf of
one of my relatives, someone's partner, someone who has found my
property in the street etc. I'm not saying I accept all the calls but
the cautious side of me likes to make the judgement myself.


Just set it to shunt all unknown callers to the answerphone then.
That way legitimate callers can always leave a message.

Illegitimate ones never seem to bother leaving messages. We
probably get 4 to 5 illegitimate ones every day. Truecall has
been a godsend.

Case study - an elderly relative of mine in Denmark sent me an email
asking for my help in contacting a friend of hers in the Scottish
Borders as she could not get her on the phone. She wondered if the
numbers had been changed. It turns out the called party was using
Truecall and my relative was not following the proceedings.


Undoubtably that can happen when folk encounter the system but I'm
very happy to accept the risk of that rare eventuality in
exchange for effective blocking of multiple daily nuisance
calls.

Tim
--

Jonathan March 24th 18 02:59 PM

One nuisance caller got through - BT8500
 
On Saturday, 24 March 2018 13:30:57 UTC, alan_m wrote:
On 24/03/2018 09:20, Scott wrote:


Do you also worry about how many thousands of spam emails your Internet
supplier rejects on your behalf?



Yes given how many legitimate messages they reject. I want to see all e-mail.

Jonathan

Richard[_10_] March 24th 18 03:31 PM

One nuisance caller got through - BT8500
 
On 24/03/18 14:59, Jonathan wrote:
On Saturday, 24 March 2018 13:30:57 UTC, alan_m wrote:
On 24/03/2018 09:20, Scott wrote:


Do you also worry about how many thousands of spam emails your Internet
supplier rejects on your behalf?



Yes given how many legitimate messages they reject. I want to see all e-mail.

Jonathan


What, you can't train their filtering?

alan_m March 24th 18 04:58 PM

One nuisance caller got through - BT8500
 
On 24/03/2018 13:57, Tim+ wrote:


Undoubtably that can happen when folk encounter the system but I'm
very happy to accept the risk of that rare eventuality in
exchange for effective blocking of multiple daily nuisance
calls.

+1
Perhaps one odd call missed but during the same time hundreds/thousands
of junk calls blocked.

--

mailto : news {at} admac {dot} myzen {dot} co {dot} uk

Harry Bloomfield[_3_] March 24th 18 07:10 PM

One nuisance caller got through - BT8500
 
Jonathan pretended :
Yes given how many legitimate messages they reject. I want to see all e-mail.


You can usually turn an ISP's filters off, except when your ISP
implements a top level rejection because of a flood of spam from a
certain telco.


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