BT mail.
 

Since I've got BT fibre broadband which I'm very happy with, I've also got
BT mail. I don't much use my BT mail address as I have my own domain
POPbox which I pay for separately - but rely on the BT SMPT side to send
mails.

Accessing the BT box has been flaky for ages. But uploads less so.

Couple of days ago I could no longer send emails or receive them from my
BT box - although still could from my own POP box. This remained the case
for a couple of days - rather than perhaps an hour or so as before.

If I visited 'my BT' I could access mail. Same at Yahoo which has some tie
up with it. But not with the three different email clients I use on two
types of computer and my phone.

The response from the BT helpline droid? BT doesn't support any email
clients. If it works on Yahoo, everything is fine. All they could suggest
is deleting the email account from the client and re-entering the details.

I did try this on the laptop and of course it made no difference at all.
Apart from getting the same warning about not being able to access BT
after completing the details.

--
*When cheese gets its picture taken, what does it say? *

Dave Plowman London SW
To e-mail, change noise into sound.

BT mail.
 

"Dave Plowman (News)" wrote in message
...

Since I've got BT fibre broadband which I'm very happy with, I've also got
BT mail. I don't much use my BT mail address as I have my own domain
POPbox which I pay for separately - but rely on the BT SMPT side to send
mails.

Accessing the BT box has been flaky for ages. But uploads less so.

Couple of days ago I could no longer send emails or receive them from my
BT box - although still could from my own POP box. This remained the case
for a couple of days - rather than perhaps an hour or so as before.

If I visited 'my BT' I could access mail. Same at Yahoo which has some tie
up with it. But not with the three different email clients I use on two
types of computer and my phone.

The response from the BT helpline droid? BT doesn't support any email
clients. If it works on Yahoo, everything is fine. All they could suggest
is deleting the email account from the client and re-entering the details.

I did try this on the laptop and of course it made no difference at all.
Apart from getting the same warning about not being able to access BT
after completing the details.

Works fine for me using Windows Live Mail and for my wife on her Macbook and
iPad.

BT mail.
 

"Richard" wrote in message ...

"Dave Plowman (News)" wrote in message
...

Since I've got BT fibre broadband which I'm very happy with, I've also got
BT mail. I don't much use my BT mail address as I have my own domain
POPbox which I pay for separately - but rely on the BT SMPT side to send
mails.

Accessing the BT box has been flaky for ages. But uploads less so.

Couple of days ago I could no longer send emails or receive them from my
BT box - although still could from my own POP box. This remained the case
for a couple of days - rather than perhaps an hour or so as before.

If I visited 'my BT' I could access mail. Same at Yahoo which has some tie
up with it. But not with the three different email clients I use on two
types of computer and my phone.

The response from the BT helpline droid? BT doesn't support any email
clients. If it works on Yahoo, everything is fine. All they could suggest
is deleting the email account from the client and re-entering the details.

I did try this on the laptop and of course it made no difference at all.
Apart from getting the same warning about not being able to access BT
after completing the details.

Works fine for me using Windows Live Mail and for my wife on her Macbook
and iPad.

Come to think of it, recently had to change the password as BT had prevented
access to the mail for my security (?). Had to change the password via the
webmail interface. Since then, no further issues (that should trigger an
avalanche of tribulations).

BT mail.
 

Well, I've noticed that something odd is going on inbt. I can send an email
to people on there and get a return receipt as if its been through an
exchange server to p ooutlook, but the person in question had not yet read
the mail. They are using live mail in any case. Also Yahoo have been banging
out some very weird emails about a new way to log in via a mobile and
needing two passwords for non yaahoo clients, which is very non standared
and if the deploy this then I'm going to have to go somewhere else as are
many blind folk who use Outlook express etc to get their email.
Brian

--
----- -
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please!
"Dave Plowman (News)" wrote in message
...
Since I've got BT fibre broadband which I'm very happy with, I've also got
BT mail. I don't much use my BT mail address as I have my own domain
POPbox which I pay for separately - but rely on the BT SMPT side to send
mails.

Accessing the BT box has been flaky for ages. But uploads less so.

Couple of days ago I could no longer send emails or receive them from my
BT box - although still could from my own POP box. This remained the case
for a couple of days - rather than perhaps an hour or so as before.

If I visited 'my BT' I could access mail. Same at Yahoo which has some tie
up with it. But not with the three different email clients I use on two
types of computer and my phone.

The response from the BT helpline droid? BT doesn't support any email
clients. If it works on Yahoo, everything is fine. All they could suggest
is deleting the email account from the client and re-entering the details.

I did try this on the laptop and of course it made no difference at all.
Apart from getting the same warning about not being able to access BT
after completing the details.

--
*When cheese gets its picture taken, what does it say? *

Dave Plowman London SW
To e-mail, change noise into sound.

BT mail.
 

In article ,
Brian Gaff wrote:
Well, I've noticed that something odd is going on inbt. I can send an
email to people on there and get a return receipt as if its been
through an exchange server to p ooutlook, but the person in question
had not yet read the mail. They are using live mail in any case. Also
Yahoo have been banging out some very weird emails about a new way to
log in via a mobile and needing two passwords for non yaahoo clients,
which is very non standared and if the deploy this then I'm going to
have to go somewhere else as are many blind folk who use Outlook
express etc to get their email.

A pal said to try changing the BT email password. No tiny task given the
number of devices I'd have to change too.

But decided to try it anyway.

On finding the correct page on 'My BT' there were several warnings that if
my account had been 'hacked' it would be suspended. But nothing about that
after just logging in.

So I did change it. And everything started working again.

If appears to be what I'd call normal now. Instead of hanging for a while
before getting into the BT box as before- even when it was working.

But only time will tell if it is a proper fix and was the reason. BT may
well just have fixed something at the same time.

--
*Why is the word abbreviation so long?

Dave Plowman London SW
To e-mail, change noise into sound.