SSE today:

"Weve worked out youve used more electricity this
period than in the same period last year. This is based
on an estimated reading for this bill."

They must be clairvoyant. But when I tried to submit an accurate
reading, their website rejected it.

--
Davey.

"Davey" wrote in message ...
SSE today:

"We've worked out you've used more electricity this
period than in the same period last year. This is based
on an estimated reading for this bill."

They must be clairvoyant. But when I tried to submit an accurate
reading, their website rejected it.

The crafty sods no longer put the Freephone meterline number on the Bill

But it still works 0800 980 9651

Presumably they think people throw all their old bills away.


michael adams

....

Yes of corse as the want your money ahead of time to use it themselves
before maybe, juast maybe allowing you to have someback.
Brian

--
----- -
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please!
"Davey" wrote in message
...
SSE today:

"We've worked out you've used more electricity this
period than in the same period last year. This is based
on an estimated reading for this bill."

They must be clairvoyant. But when I tried to submit an accurate
reading, their website rejected it.

--
Davey.

On 13/06/2016 14:58, Davey wrote:
SSE today:

"Weve worked out youve used more electricity this
period than in the same period last year. This is based
on an estimated reading for this bill."

They must be clairvoyant. But when I tried to submit an accurate
reading, their website rejected it.

Yup, when a smart meter gets it wrong, you will get yet another
opportunity for "computer says no" to creep into the process ;-)


--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

On Tue, 14 Jun 2016 08:09:59 +0100
"Brian Gaff" wrote:

Yes of corse as the want your money ahead of time to use it
themselves before maybe, juast maybe allowing you to have someback.
Brian


I am already working a Credit balance down, they appear to want to keep
it up!

--
Davey.

On Tuesday, 14 June 2016 12:10:57 UTC+1, Davey wrote:
On Tue, 14 Jun 2016 08:09:59 +0100
"Brian Gaff" wrote:

Yes of corse as the want your money ahead of time to use it
themselves before maybe, juast maybe allowing you to have someback.
Brian


I am already working a Credit balance down, they appear to want to keep
it up!

Insist on an immediate full refund.


NT

On Tue, 14 Jun 2016 05:13:16 -0700 (PDT)
wrote:

On Tuesday, 14 June 2016 12:10:57 UTC+1, Davey wrote:
On Tue, 14 Jun 2016 08:09:59 +0100
"Brian Gaff" wrote:

Yes of corse as the want your money ahead of time to use it
themselves before maybe, juast maybe allowing you to have
someback. Brian


I am already working a Credit balance down, they appear to want to
keep it up!

Insist on an immediate full refund.


NT

Actually, if they ever accept the real reading, it should pretty much
get it down to evens, I am currently on a less-than-true-use monthly
debit. Their original message quoted an estimated meter reading and
usage, not a billed amount.

So far, no response to my message of complaint last night about the
failure to accept an online reading, which also happened last year, but
was fixed. For a short time, it seems.

--
Davey.

On Tue, 14 Jun 2016 14:26:52 +0100
Davey wrote:

On Tue, 14 Jun 2016 05:13:16 -0700 (PDT)
wrote:

On Tuesday, 14 June 2016 12:10:57 UTC+1, Davey wrote:
On Tue, 14 Jun 2016 08:09:59 +0100
"Brian Gaff" wrote:

Yes of corse as the want your money ahead of time to use it
themselves before maybe, juast maybe allowing you to have
someback. Brian


I am already working a Credit balance down, they appear to want to
keep it up!

Insist on an immediate full refund.


NT

Actually, if they ever accept the real reading, it should pretty much
get it down to evens, I am currently on a less-than-true-use monthly
debit. Their original message quoted an estimated meter reading and
usage, not a billed amount.


They have accepted my real reading, and I have used up my credit.

"As you're spreading the cost over the year, we'll carry forward the
amount you owe to your next statement. But if you'd like to make a
payment to reduce this balance, please call us."

I think I'll pass on that offer.

--
Davey.