OTish WEb problem accessing page
 

I can access the MCOL (Money Claim On-line) website - but when I click on
log-in it goes to the
Government Gateway and then times out.

When I go straight to the Government Gateway website:
http://www.gateway.gov.uk/

It again times out. So the problem seems to be accessing that particular site
itself. I have turned off Defender - no difference.

I have tried pinging and trace route the site - both by website name and also
by IP address.

No joy. All other sites - including secure, work fine

Can anyone throw any light on it - or just point me to a newsgroup in which it
will be more appropriate.

It appears to be a problem with my Internet access - it works OK via 4G

OTish WEb problem accessing page
 

Judith in England posted

I can access the MCOL (Money Claim On-line) website - but when I click on
log-in it goes to the
Government Gateway and then times out.

When I go straight to the Government Gateway website:
http://www.gateway.gov.uk/

It again times out. So the problem seems to be accessing that particular site
itself. I have turned off Defender - no difference.

I have tried pinging and trace route the site - both by website name and also
by IP address.

No joy. All other sites - including secure, work fine

Can anyone throw any light on it - or just point me to a newsgroup in which it
will be more appropriate.

It appears to be a problem with my Internet access - it works OK via 4G


Are you using a browser that supports the TLS security protocol? Since
October, people who have non-TLS browsers can't connect to most
government online services, e.g.

https://www.gov.uk/government/public...service-availa
bility-and-issues/self-assessment-service-availability-and-issues

--
Les

OTish WEb problem accessing page
 

Big Les Wade wrote:
Judith in England posted

I can access the MCOL (Money Claim On-line) website - but when I click on
log-in it goes to the
Government Gateway and then times out.

When I go straight to the Government Gateway website:
http://www.gateway.gov.uk/

It again times out. So the problem seems to be accessing that particular site
itself. I have turned off Defender - no difference.

I have tried pinging and trace route the site - both by website name and also
by IP address.

No joy. All other sites - including secure, work fine

Can anyone throw any light on it - or just point me to a newsgroup in which it
will be more appropriate.

It appears to be a problem with my Internet access - it works OK via 4G


Are you using a browser that supports the TLS security protocol? Since
October, people who have non-TLS browsers can't connect to most
government online services, e.g.

https://www.gov.uk/government/public...service-availa
bility-and-issues/self-assessment-service-availability-and-issues


If in doubt, reboot your router. Often seems to sort out odd problems like
this.

Tim

OTish WEb problem accessing page
 

On 11/12/15 11:09, Tim+ wrote:


If in doubt, reboot your router. Often seems to sort out odd problems like
this.


+1

Happened to me years ago and I refused to believe it, but it worked.



Tim



--
the biggest threat to humanity comes from socialism, which has utterly
diverted our attention away from what really matters to our existential
survival, to indulging in navel gazing and faux moral investigations
into what the world ought to be, whilst we fail utterly to deal with
what it actually is.

OTish WEb problem accessing page
 

On Thu, 10 Dec 2015 14:53:06 +0000, Big Les Wade wrote:

Judith in England posted

I can access the MCOL (Money Claim On-line) website - but when I click on
log-in it goes to the
Government Gateway and then times out.

When I go straight to the Government Gateway website:
http://www.gateway.gov.uk/

It again times out. So the problem seems to be accessing that particular site
itself. I have turned off Defender - no difference.

I have tried pinging and trace route the site - both by website name and also
by IP address.

No joy. All other sites - including secure, work fine

Can anyone throw any light on it - or just point me to a newsgroup in which it
will be more appropriate.

It appears to be a problem with my Internet access - it works OK via 4G


Are you using a browser that supports the TLS security protocol? Since
October, people who have non-TLS browsers can't connect to most
government online services, e.g.

https://www.gov.uk/government/public...service-availa
bility-and-issues/self-assessment-service-availability-and-issues


Thanks - I will investigate further.

OTish WEb problem accessing page
 

On Thu, 10 Dec 2015 14:53:06 +0000, Big Les Wade wrote:

Judith in England posted

I can access the MCOL (Money Claim On-line) website - but when I click on
log-in it goes to the
Government Gateway and then times out.

When I go straight to the Government Gateway website:
http://www.gateway.gov.uk/

It again times out. So the problem seems to be accessing that particular site
itself. I have turned off Defender - no difference.

I have tried pinging and trace route the site - both by website name and also
by IP address.

No joy. All other sites - including secure, work fine

Can anyone throw any light on it - or just point me to a newsgroup in which it
will be more appropriate.

It appears to be a problem with my Internet access - it works OK via 4G


Are you using a browser that supports the TLS security protocol? Since
October, people who have non-TLS browsers can't connect to most
government online services, e.g.

https://www.gov.uk/government/public...service-availa
bility-and-issues/self-assessment-service-availability-and-issues


Thanks again - I checked my settings at https://www.howsmyssl.com/ and all was
OK.

Most odd.

Does anyone know of a forum/newsgroup where I could get more suggestions
please?