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-   -   Now what have I done? (https://www.diybanter.com/uk-diy/381396-now-what-have-i-done.html)

Tim Lamb[_2_] July 5th 15 10:43 AM

Now what have I done?
 
Firefox reported Flash player and Adobe reader vulnerable so without
much thought I clicked the button.

Adobe download manager (I think) reported a problem and sent off a
report to M Soft.

Meanwhile advice elsewhere was to remove the programs prior to a re-load
which I duly did.

Now I cannot persuade Adobe Reader to load successfully. Flash player
has re-installed although I was perturbed by sites offering Reader which
turned out to be Flash!

Last time this happened someone recommended Malwarebytes and the free
version plus clearing out the Firefox addons seemed to cure the issue. I
now can't get Malwarebytes to load either!
--
Tim Lamb

Richard[_10_] July 5th 15 10:47 AM

Now what have I done?
 
"Tim Lamb" wrote in message
...

Firefox reported Flash player and Adobe reader vulnerable so without much
thought I clicked the button.

Adobe download manager (I think) reported a problem and sent off a report
to M Soft.

Meanwhile advice elsewhere was to remove the programs prior to a re-load
which I duly did.

Now I cannot persuade Adobe Reader to load successfully. Flash player has
re-installed although I was perturbed by sites offering Reader which turned
out to be Flash!

Last time this happened someone recommended Malwarebytes and the free
version plus clearing out the Firefox addons seemed to cure the issue. I
now can't get Malwarebytes to load either!


Try:
https://www.malwarebytes.org/chameleon/


Brian-Gaff July 5th 15 06:51 PM

Now what have I done?
 
A bit late but when programs start complaining about other programs that are
pretty well known, its time to stop, do nothing and think it through a bit.
If you are going to uninstall anything do it one at a time via their
uninstallers or via revo uninstaller.
Then before running the program that reported problems load in
Superantispyware or malwarebytes and look at the report. another program
that can look at what is going on is hijack this from trend. Beware here
though as its not protected against idiots.
If everything says its fine, I'd uninstall Firefox and flash and check
things still work after each.
Then you can do an anti virus scan again, as some malware has a nasty habit
of reinstalling itself when programs are removed.
Assuming all is well and you removed all the bits from your user folder as
well, you can start the re install one at a time.
Most problem occur due to poor uninstalls, leaving registry entries behind
or some programs needing asystem restart to remove bits but the user forgets
this and removes something else cocking it all up.
Brian

--
From the Sofa of Brian Gaff Reply address is active
"Tim Lamb" wrote in message
...
Firefox reported Flash player and Adobe reader vulnerable so without much
thought I clicked the button.

Adobe download manager (I think) reported a problem and sent off a report
to M Soft.

Meanwhile advice elsewhere was to remove the programs prior to a re-load
which I duly did.

Now I cannot persuade Adobe Reader to load successfully. Flash player has
re-installed although I was perturbed by sites offering Reader which
turned out to be Flash!

Last time this happened someone recommended Malwarebytes and the free
version plus clearing out the Firefox addons seemed to cure the issue. I
now can't get Malwarebytes to load either!
--
Tim Lamb




Tim Lamb[_2_] July 5th 15 10:14 PM

Now what have I done?
 
In message , Brian-Gaff
writes
A bit late but when programs start complaining about other programs that are
pretty well known, its time to stop, do nothing and think it through a bit.
If you are going to uninstall anything do it one at a time via their
uninstallers or via revo uninstaller.
Then before running the program that reported problems load in
Superantispyware or malwarebytes and look at the report. another program
that can look at what is going on is hijack this from trend. Beware here
though as its not protected against idiots.
If everything says its fine, I'd uninstall Firefox and flash and check
things still work after each.
Then you can do an anti virus scan again, as some malware has a nasty habit
of reinstalling itself when programs are removed.
Assuming all is well and you removed all the bits from your user folder as
well, you can start the re install one at a time.
Most problem occur due to poor uninstalls, leaving registry entries behind
or some programs needing asystem restart to remove bits but the user forgets
this and removes something else cocking it all up.


OK Brian. I'm about half way through Malwarebytes Chameleon. Paint
drying is more exciting:-)

Malwarebytes itself will not run.

I failed to re-start the m/c after removing Flash and Reader but
otherwise tried to be careful.

--
Tim Lamb

Tim Lamb[_2_] July 7th 15 05:19 PM

Now what have I done?
 
In message , Tim Lamb
writes
In message , Brian-Gaff
writes
A bit late but when programs start complaining about other programs that are
pretty well known, its time to stop, do nothing and think it through a bit.
If you are going to uninstall anything do it one at a time via their
uninstallers or via revo uninstaller.
Then before running the program that reported problems load in
Superantispyware or malwarebytes and look at the report. another program
that can look at what is going on is hijack this from trend. Beware here
though as its not protected against idiots.
If everything says its fine, I'd uninstall Firefox and flash and check
things still work after each.
Then you can do an anti virus scan again, as some malware has a nasty habit
of reinstalling itself when programs are removed.
Assuming all is well and you removed all the bits from your user folder as
well, you can start the re install one at a time.
Most problem occur due to poor uninstalls, leaving registry entries behind
or some programs needing asystem restart to remove bits but the user forgets
this and removes something else cocking it all up.


OK Brian. I'm about half way through Malwarebytes Chameleon. Paint
drying is more exciting:-)

Malwarebytes itself will not run.

I failed to re-start the m/c after removing Flash and Reader but
otherwise tried to be careful.


Progress.

Chameleon failed to find anything to criticise.

I decided investing in Reimage (scan and repair) would save on stress.
Nothing found.

Along the way, Googleing *the app failed to initialise properly
(0xc000001d)* throws up a suggestion that my AMD Sempron chip may not
handle some software.

I have reverted to Adobe 8.1.3 which seems OK.


--
Tim Lamb


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