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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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Email from BT
Got a slightly strange email from BT
"It doesn't look like you're getting the best from your wireless connection, so we'd like to help you make it better. " Which was odd, as I've not really noticed any difference between those bits which are Wi-Fi connected and those which are cable. So I used the BT test. Laptop - which is my newest computer and Wi-Fi gave:- 34.5 Mbps download 7.9 upload Desktop PC (cabled) gave:- 16.1 download 7.9 upload. In both cases speed from exchange to BT hub, 39.8 Mbps. I have fibre to the end of the road, and overhead copper to the house. So just what are they on about? -- *Any connection between your reality and mine is purely coincidental Dave Plowman London SW To e-mail, change noise into sound. |
#2
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Email from BT
So just what are they on about? They want to sell you something not based on fact ...... |
#3
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Email from BT
In article ,
Jim GM4DHJ ... wrote: So just what are they on about? They want to sell you something not based on fact ...... That's what I'd normally think too - but only links to hints and tips. -- *A clear conscience is the sign of a fuzzy memory. Dave Plowman London SW To e-mail, change noise into sound. |
#4
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Email from BT
On Wed, 27 May 2015 17:13:03 +0100, "Dave Plowman (News)"
wrote: Got a slightly strange email from BT "It doesn't look like you're getting the best from your wireless connection, so we'd like to help you make it better. " Which was odd, as I've not really noticed any difference between those bits which are Wi-Fi connected and those which are cable. So I used the BT test. Laptop - which is my newest computer and Wi-Fi gave:- 34.5 Mbps download 7.9 upload Desktop PC (cabled) gave:- 16.1 download 7.9 upload. In both cases speed from exchange to BT hub, 39.8 Mbps. I have fibre to the end of the road, and overhead copper to the house. So just what are they on about? It's what marketing people call a speculative approach. -- Graham. %Profound_observation% |
#5
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Email from BT
"Dave Plowman (News)" wrote in message ... In article , Jim GM4DHJ ... wrote: So just what are they on about? They want to sell you something not based on fact ...... That's what I'd normally think too - but only links to hints and tips. They've probably been casting an envious eye on the Barclays' TV ads http://www.barclays.co.uk/DigitalEagles/P1242671738729 Which in Barclays' case is presumably a vain attempt to distract attention from all the branch and counter closures. michael adams .... |
#6
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Email from BT
"Dave Plowman (News)" wrote in message ... In article , Jim GM4DHJ ... wrote: So just what are they on about? They want to sell you something not based on fact ...... That's what I'd normally think too - but only links to hints and tips. They are pretending they care to sell you something in the future ....... |
#7
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Email from BT
"michael adams" wrote in message ... "Dave Plowman (News)" wrote in message ... In article , Jim GM4DHJ ... wrote: So just what are they on about? They want to sell you something not based on fact ...... That's what I'd normally think too - but only links to hints and tips. They've probably been casting an envious eye on the Barclays' TV ads http://www.barclays.co.uk/DigitalEagles/P1242671738729 Which in Barclays' case is presumably a vain attempt to distract attention from all the branch and counter closures. michael adams because people who can't work computers like me will go to a bank with branches ....... |
#8
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Email from BT
In article , Dave Plowman (News)
scribeth thus Got a slightly strange email from BT "It doesn't look like you're getting the best from your wireless connection, so we'd like to help you make it better. " Which was odd, as I've not really noticed any difference between those bits which are Wi-Fi connected and those which are cable. So I used the BT test. Laptop - which is my newest computer and Wi-Fi gave:- 34.5 Mbps download 7.9 upload Desktop PC (cabled) gave:- 16.1 download 7.9 upload. Whys that slower?. In both cases speed from exchange to BT hub, 39.8 Mbps. I have fibre to the end of the road, and overhead copper to the house. So just what are they on about? Dunno but that doesn't seem all that fast, how far away is the cabinet?.. -- Tony Sayer |
#9
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Email from BT
"tony sayer" wrote in message ... In article , Dave Plowman (News) scribeth thus Got a slightly strange email from BT "It doesn't look like you're getting the best from your wireless connection, so we'd like to help you make it better. " Which was odd, as I've not really noticed any difference between those bits which are Wi-Fi connected and those which are cable. So I used the BT test. Laptop - which is my newest computer and Wi-Fi gave:- 34.5 Mbps download 7.9 upload Desktop PC (cabled) gave:- 16.1 download 7.9 upload. Whys that slower?. Zactly. Actually, my Virgin surfing (wifi or cable) is dire but file downloads are brill, what gives there? (I'm not surfing for virgins). In both cases speed from exchange to BT hub, 39.8 Mbps. I have fibre to the end of the road, and overhead copper to the house. So just what are they on about? Dunno but that doesn't seem all that fast, how far away is the cabinet?.. -- Tony Sayer |
#10
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Email from BT
In article ,
tony sayer wrote: In article , Dave Plowman (News) scribeth thus Got a slightly strange email from BT "It doesn't look like you're getting the best from your wireless connection, so we'd like to help you make it better. " Which was odd, as I've not really noticed any difference between those bits which are Wi-Fi connected and those which are cable. So I used the BT test. Laptop - which is my newest computer and Wi-Fi gave:- 34.5 Mbps download 7.9 upload Desktop PC (cabled) gave:- 16.1 download 7.9 upload. Whys that slower?. No idea. Wasn't done at the same time though, obviously. The desktop is fed from a hub which also feeds this computer and a smart TV. Neither was switched on during the test. Perhaps I should repeat it with the hub removed. But it seems ok in practice. In both cases speed from exchange to BT hub, 39.8 Mbps. I have fibre to the end of the road, and overhead copper to the house. So just what are they on about? Dunno but that doesn't seem all that fast, how far away is the cabinet?.. About a couple of hundred yards. -- *If you think this van is dirty, you should try having sex with the driver* Dave Plowman London SW To e-mail, change noise into sound. |
#11
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Email from BT
"Dave Plowman (News)" wrote in message ... Got a slightly strange email from BT "It doesn't look like you're getting the best from your wireless connection, so we'd like to help you make it better. " Which was odd, as I've not really noticed any difference between those bits which are Wi-Fi connected and those which are cable. So I used the BT test. Laptop - which is my newest computer and Wi-Fi gave:- 34.5 Mbps download 7.9 upload Desktop PC (cabled) gave:- 16.1 download 7.9 upload. In both cases speed from exchange to BT hub, 39.8 Mbps. I have fibre to the end of the road, and overhead copper to the house. So just what are they on about? Some troll unconnected with BT? I was getting one every day at one point. Ignored them. |
#12
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Email from BT
Probably the email equivalent of a blitz style marketing campaign where
everyone gets the same details in the hope they can flog you another bit of kit. Brian -- From the Sofa of Brian Gaff Reply address is active "Dave Plowman (News)" wrote in message ... Got a slightly strange email from BT "It doesn't look like you're getting the best from your wireless connection, so we'd like to help you make it better. " Which was odd, as I've not really noticed any difference between those bits which are Wi-Fi connected and those which are cable. So I used the BT test. Laptop - which is my newest computer and Wi-Fi gave:- 34.5 Mbps download 7.9 upload Desktop PC (cabled) gave:- 16.1 download 7.9 upload. In both cases speed from exchange to BT hub, 39.8 Mbps. I have fibre to the end of the road, and overhead copper to the house. So just what are they on about? -- *Any connection between your reality and mine is purely coincidental Dave Plowman London SW To e-mail, change noise into sound. |
#13
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Email from BT
On 27/05/15 23:21, bm wrote:
Zactly. Actually, my Virgin surfing (wifi or cable) is dire but file downloads are brill, what gives there? (I'm not surfing for virgins). Poor DNS? Try hardcoding 8.8.8.8 (Google's public DNS) into your client for a comparison. |
#14
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Email from BT
In article ,
Brian-Gaff wrote: Probably the email equivalent of a blitz style marketing campaign where everyone gets the same details in the hope they can flog you another bit of kit. It's what I'd have expected, but no. They can't be attempting to sell me an upgrade as already have the best they offer. I don't think they offer to run fibre into a single house if it's not already available. Nor were there any links to a sales pitch - merely to help pages. It was them saying they'd checked the Wi-Fi speed and it was below par which intriqued. -- *All men are idiots, and I married their King. Dave Plowman London SW To e-mail, change noise into sound. |
#15
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Email from BT
"Tim Watts" wrote in message ... On 27/05/15 23:21, bm wrote: Zactly. Actually, my Virgin surfing (wifi or cable) is dire but file downloads are brill, what gives there? (I'm not surfing for virgins). Poor DNS? Try hardcoding 8.8.8.8 (Google's public DNS) into your client for a comparison. I can't see any diff, Tim. Most web pages load in fits and starts whereas downloads are like lightening. |
#16
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Email from BT
On 28/05/2015 10:31, Dave Plowman (News) wrote:
In article , Brian-Gaff wrote: Probably the email equivalent of a blitz style marketing campaign where everyone gets the same details in the hope they can flog you another bit of kit. It's what I'd have expected, but no. They can't be attempting to sell me an upgrade as already have the best they offer. I don't think they offer to run fibre into a single house if it's not already available. Nor were there any links to a sales pitch - merely to help pages. It was them saying they'd checked the Wi-Fi speed and it was below par which intriqued. They lied. |
#17
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Email from BT
On 28/05/15 14:31, bm wrote:
"Tim Watts" wrote in message ... On 27/05/15 23:21, bm wrote: Zactly. Actually, my Virgin surfing (wifi or cable) is dire but file downloads are brill, what gives there? (I'm not surfing for virgins). Poor DNS? Try hardcoding 8.8.8.8 (Google's public DNS) into your client for a comparison. I can't see any diff, Tim. Most web pages load in fits and starts whereas downloads are like lightening. Your next bet would be to run wireshark on, load some new pages and see if you can see where the delays are occurring. Or perhaps Chrome with developer tools enabled? Next thought is: could be adverts or some other call-backs for site monitoring? |
#18
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Email from BT
In article , Dave Plowman (News)
scribeth thus In article , tony sayer wrote: In article , Dave Plowman (News) scribeth thus Got a slightly strange email from BT "It doesn't look like you're getting the best from your wireless connection, so we'd like to help you make it better. " Which was odd, as I've not really noticed any difference between those bits which are Wi-Fi connected and those which are cable. So I used the BT test. Laptop - which is my newest computer and Wi-Fi gave:- 34.5 Mbps download 7.9 upload Desktop PC (cabled) gave:- 16.1 download 7.9 upload. Whys that slower?. No idea. Wasn't done at the same time though, obviously. The desktop is fed from a hub which also feeds this computer and a smart TV. Neither was switched on during the test. Perhaps I should repeat it with the hub removed. But it seems ok in practice. Try it right at the modem before it hits any of you internal LAN workings. We're on the VM 100 meg service and it is that at the modem but after a bit of CAT 5 and the network switch and a bit more wire thats down to 80 .. Mind you thats fast enough for needs... In both cases speed from exchange to BT hub, 39.8 Mbps. I have fibre to the end of the road, and overhead copper to the house. So just what are they on about? Dunno but that doesn't seem all that fast, how far away is the cabinet?.. About a couple of hundred yards. Should be running faster than that.. Thats if that -is- the supplying cabinet.. -- Tony Sayer |
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