When flat buzzer is pressed , buzzer rings in flat , we lift handset ,
switch on base unit extends . We can hear person outside speak but they
are unable to hear us . We then de-press button on base unit for them to
enter. They can hear a buzz at door but lock does not disengage and are
unable to enter.
Any ideas what could b the problem. Handset and base unit where knocked
off the wall. Souldered connection onto privacy switch had came off. I
resouldered wire and was then able to hear person outside speak . Thought
I had cracked it but unfortunately lock still not coming off.
Cheers john

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If the door is "buzzing", that suggests that the unlock signal is getting
through. Are other flats having the same problem?

Either way, surely this is a building maintenance issue, as the door
entry system maintenance should be part of your freeholder's
responsibility.

Sounds like a voltage feed for the solonoid is missing.
Brian

--
Brian Gaff....Note, this account does not accept Bcc: email.
graphics are great, but the blind can't hear them
Email:
__________________________________________________ __________________________________________________ __________


"John mc" wrote in
message roups.com...
When flat buzzer is pressed , buzzer rings in flat , we lift handset ,
switch on base unit extends . We can hear person outside speak but they
are unable to hear us . We then de-press button on base unit for them to
enter. They can hear a buzz at door but lock does not disengage and are
unable to enter. Any ideas what could b the problem. Handset and base unit
where knocked
off the wall. Souldered connection onto privacy switch had came off. I
resouldered wire and was then able to hear person outside speak . Thought
I had cracked it but unfortunately lock still not coming off.
Cheers john

--

In message , Adrian
writes
If the door is "buzzing", that suggests that the unlock signal is getting
through. Are other flats having the same problem?

Either way, surely this is a building maintenance issue, as the door
entry system maintenance should be part of your freeholder's
responsibility.

It may be buzzing, but is it buzzing as loudly and strongly as before?
Could you be missing a common return and it's trying to loop back
through some other part of the circuit? Does anything abnormal happen
when you try to buzz people in, apart from it not working of course?

--
Bill

On Sunday, November 2, 2014 3:44:04 PM UTC, John mc wrote:
When flat buzzer is pressed , buzzer rings in flat , we lift handset ,
switch on base unit extends . We can hear person outside speak but they
are unable to hear us . We then de-press button on base unit for them to
enter. They can hear a buzz at door but lock does not disengage and are
unable to enter.

If other flats can release the lock that (pretty much) rules out lock or wiring problems.

http://www.intercomsrus.com/handset%...%20Sheet.p df

Do you have 6-11-10 strapped?

Owain