|
Machine Mart - small claim
On Saturday 17 August 2013 22:30 Huge wrote in uk.d-i-y:
On 2013-08-17, The Medway Handyman wrote: On 17/08/2013 20:50, Tim Watts wrote: On Saturday 17 August 2013 17:56 Tim Watts wrote in uk.d-i-y: On Saturday 17 August 2013 17:51 Huge wrote in uk.d-i-y: https://www.facebook.com/pages/Machi...t/161933016613 If I understand FB correctly, they seem to have closed comments. Seems to be still open - are you logged in? Posts deleted, recommendations gone... Someone is wasting a *lot* of time... So the more we comment, the more time they waste? :-) Sadly, they almost certainly have a contract with a third party to do moderation. Sub contract moderation - that is a sad concept. So the idiots probably do not even realise... -- Tim Watts Personal Blog: http://squiddy.blog.dionic.net/ http://www.sensorly.com/ Crowd mapping of 2G/3G/4G mobile signal coverage Reading this on the web? See: http://wiki.diyfaq.org.uk/index.php?title=Usenet |
Machine Mart - small claim
On Sunday 18 August 2013 10:14 Huge wrote in uk.d-i-y:
On 2013-08-18, Tim Watts wrote: Sub contract moderation - that is a sad concept. So the idiots probably do not even realise... Almost certainly. The whole thing will be contracted out. MM probably have very little to do with running their FB site. If we want to make the point that MM have shot themselves in the foot, we'd be better off mailing their directors. (That's how I got the traffic shaping taken off my broadband.) Probably snail mail then. I looked for email addresses and turned up blank. -- Tim Watts Personal Blog: http://squiddy.blog.dionic.net/ http://www.sensorly.com/ Crowd mapping of 2G/3G/4G mobile signal coverage Reading this on the web? See: http://wiki.diyfaq.org.uk/index.php?title=Usenet |
Machine Mart - small claim
On Sunday, August 18, 2013 12:28:53 PM UTC+1, Tim Watts wrote:
On Sunday 18 August 2013 10:14 Huge wrote in uk.d-i-y: On 2013-08-18, Tim Watts wrote: Sub contract moderation - that is a sad concept. So the idiots probably do not even realise... Almost certainly. The whole thing will be contracted out. MM probably have very little to do with running their FB site. If we want to make the point that MM have shot themselves in the foot, we'd be better off mailing their directors. (That's how I got the traffic shaping taken off my broadband.) Probably snail mail then. I looked for email addresses and turned up blank. there's 5 directors youngest is 48 oldest is 70 odd. includes messrs clarke of a familiar sounding brand name...... Mr Kenneth Albert Stephenson (born 69 years ago) Director, Management Consultant 12 Sep 1996 — Present (16 years, 11 months, 6 days) Ms Jacqueline Williams (born 48 years ago) Director, Company Secretary 04 Dec 2009 — Present (3 years, 8 months, 14 days) Mrs Sandra Elaine Clarke (born 70 years ago) Director, Director 24 Mar 2011 — Present (2 years, 4 months, 25 days) Mr John Alan Clarke (born 70 years ago) Director, Director 24 Mar 2011 — Present (2 years, 4 months, 25 days) Miss Tracey Clarke (born 49 years ago) Director, Director 24 Mar 2011 — Present (2 years, 4 months, 25 days) Jim K |
Machine Mart - small claim
Oh look:
http://www.ciao.co.uk/Reviews/Machine_Mart__5351878 -- Tim Watts Personal Blog: http://squiddy.blog.dionic.net/ http://www.sensorly.com/ Crowd mapping of 2G/3G/4G mobile signal coverage Reading this on the web? See: http://wiki.diyfaq.org.uk/index.php?title=Usenet |
Machine Mart - small claim
On 18/08/13 15:01, Tim Watts wrote:
Oh look: http://www.ciao.co.uk/Reviews/Machine_Mart__5351878 might have been PC world or Dixons. -- Ineptocracy (in-ep-toc-ra-cy) €“ a system of government where the least capable to lead are elected by the least capable of producing, and where the members of society least likely to sustain themselves or succeed, are rewarded with goods and services paid for by the confiscated wealth of a diminishing number of producers. |
Machine Mart - small claim
In message , Huge
writes On 2013-08-17, Tim Watts wrote: On Saturday 17 August 2013 11:03 F wrote in uk.d-i-y: So they are basically getting someone to sit on the FB page? Must be costing them... Fools... You reckon they'll have someone watching it all day Sunday...? Don;t seem to have anyone watching on Saturday! https://www.facebook.com/pages/Machi...t/161933016613 If I understand FB correctly, they seem to have closed comments. Nope, I've just posted. :-) -- Simon 12) The Second Rule of Expectations An EXPECTATION is a Premeditated resentment. |
Machine Mart - small claim
In message , Rick Hughes
writes On 14/08/2013 23:32, The Other Mike wrote: The person who attended court and has been dealing with this was Steve Carnell After Sales Manager Machine Mart 211 Lower Parliament Street Nottingham NG1 1GN emailed. (I went to post the email on their Fb page but I've already been blocked. Never mind, they still allow me to make suggestions on how their page could be improved so I sent them my email that way. :) -- Simon 12) The Second Rule of Expectations An EXPECTATION is a Premeditated resentment. |
Machine Mart - small claim
On 18/08/2013 15:01, Tim Watts wrote:
Oh look: http://www.ciao.co.uk/Reviews/Machine_Mart__5351878 Not a (genuine) good review. -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
Machine Mart - small claim
On 17/08/2013 17:51, Huge wrote:
On 2013-08-17, Tim Watts wrote: On Saturday 17 August 2013 11:03 F wrote in uk.d-i-y: On 15/08/2013 14:53 Tim Watts wrote: 14:48 Gone by 14:52 So they are basically getting someone to sit on the FB page? Must be costing them... Fools... You reckon they'll have someone watching it all day Sunday...? Don;t seem to have anyone watching on Saturday! https://www.facebook.com/pages/Machi...t/161933016613 If I understand FB correctly, they seem to have closed comments. Would Twitter be a better medium? I don't use it so don't know the precise details of how it works but if I understand it correctly any message tweeted @MachineMart will be read by anyone who subscribes to their stream. Can they stop that if they are neither the send nor the recipient? |
Machine Mart - small claim
On Monday 19 August 2013 09:22 Andrew May wrote in uk.d-i-y:
On 17/08/2013 17:51, Huge wrote: On 2013-08-17, Tim Watts wrote: On Saturday 17 August 2013 11:03 F wrote in uk.d-i-y: On 15/08/2013 14:53 Tim Watts wrote: 14:48 Gone by 14:52 So they are basically getting someone to sit on the FB page? Must be costing them... Fools... You reckon they'll have someone watching it all day Sunday...? Don;t seem to have anyone watching on Saturday! https://www.facebook.com/pages/Machi...t/161933016613 If I understand FB correctly, they seem to have closed comments. Would Twitter be a better medium? I don't use it so don't know the precise details of how it works but if I understand it correctly any message tweeted @MachineMart will be read by anyone who subscribes to their stream. Can they stop that if they are neither the send nor the recipient? Other than lodge a complaint with twitter, not they cannot. -- Tim Watts Personal Blog: http://squiddy.blog.dionic.net/ http://www.sensorly.com/ Crowd mapping of 2G/3G/4G mobile signal coverage Reading this on the web? See: http://wiki.diyfaq.org.uk/index.php?title=Usenet |
Machine Mart - small claim
Rick Hughes wrote:
[snip] Machine Mart have lost all future business from myself, and my family. Caveat Emptor For some reason Machine Mart have deleted my comment on Faecebook. Here's a hint, they haven't deleted the comments that I made in response to their advertising of shelves, tool kits and generators. -- €˘DarWin| _/ _/ |
Machine Mart - small claim
On 19/08/2013 13:02, Tim Streater wrote:
In article , Tim Watts wrote: On Monday 19 August 2013 09:22 Andrew May wrote in uk.d-i-y: On 17/08/2013 17:51, Huge wrote: On 2013-08-17, Tim Watts wrote: On Saturday 17 August 2013 11:03 F wrote in uk.d-i-y: On 15/08/2013 14:53 Tim Watts wrote: 14:48 Gone by 14:52 So they are basically getting someone to sit on the FB page? Must be costing them... Fools... You reckon they'll have someone watching it all day Sunday...? Don;t seem to have anyone watching on Saturday! https://www.facebook.com/pages/Machi...t/161933016613 If I understand FB correctly, they seem to have closed comments. Would Twitter be a better medium? I don't use it so don't know the precise details of how it works but if I understand it correctly any message tweeted @MachineMart will be read by anyone who subscribes to their stream. Can they stop that if they are neither the send nor the recipient? Other than lodge a complaint with twitter, not they cannot. They can block you after your first tweet @ them, but you could of course just morph. That's OK. It only takes each person (who has a twitter account) who posts here to Tweet once. I assume they can't block people who haven't yet posted - at least not without blocking _everyone_ which rather defeats the point of Twitter. |
Machine Mart - small claim
On 18/08/2013 15:01, Tim Watts wrote:
Oh look: http://www.ciao.co.uk/Reviews/Machine_Mart__5351878 I have posted a feedback comment - don't expect it will remain there long |
Machine Mart - small claim
Andrew May wrote:
On 19/08/2013 13:02, Tim Streater wrote: In article , Tim Watts wrote: On Monday 19 August 2013 09:22 Andrew May wrote in uk.d-i-y: On 17/08/2013 17:51, Huge wrote: On 2013-08-17, Tim Watts wrote: On Saturday 17 August 2013 11:03 F wrote in uk.d-i-y: On 15/08/2013 14:53 Tim Watts wrote: 14:48 Gone by 14:52 So they are basically getting someone to sit on the FB page? Must be costing them... Fools... You reckon they'll have someone watching it all day Sunday...? Don;t seem to have anyone watching on Saturday! https://www.facebook.com/pages/Machi...t/161933016613 If I understand FB correctly, they seem to have closed comments. Would Twitter be a better medium? I don't use it so don't know the precise details of how it works but if I understand it correctly any message tweeted @MachineMart will be read by anyone who subscribes to their stream. Can they stop that if they are neither the send nor the recipient? Other than lodge a complaint with twitter, not they cannot. They can block you after your first tweet @ them, but you could of course just morph. That's OK. It only takes each person (who has a twitter account) who posts here to Tweet once. I assume they can't block people who haven't yet posted - at least not without blocking _everyone_ which rather defeats the point of Twitter. A quick web search shows lots of posts that confirm that this is Machine Mart policy. BTW their T&Cs say they will only repay you with a credit note worth 90% of the purchase price. Blatant rip off -- €˘DarWin| _/ _/ |
Machine Mart - small claim
On 19/08/2013 15:00, Steve Firth wrote:
Andrew May wrote: On 19/08/2013 13:02, Tim Streater wrote: In article , Tim Watts wrote: On Monday 19 August 2013 09:22 Andrew May wrote in uk.d-i-y: On 17/08/2013 17:51, Huge wrote: On 2013-08-17, Tim Watts wrote: On Saturday 17 August 2013 11:03 F wrote in uk.d-i-y: On 15/08/2013 14:53 Tim Watts wrote: 14:48 Gone by 14:52 So they are basically getting someone to sit on the FB page? Must be costing them... Fools... You reckon they'll have someone watching it all day Sunday...? Don;t seem to have anyone watching on Saturday! https://www.facebook.com/pages/Machi...t/161933016613 If I understand FB correctly, they seem to have closed comments. Would Twitter be a better medium? I don't use it so don't know the precise details of how it works but if I understand it correctly any message tweeted @MachineMart will be read by anyone who subscribes to their stream. Can they stop that if they are neither the send nor the recipient? Other than lodge a complaint with twitter, not they cannot. They can block you after your first tweet @ them, but you could of course just morph. That's OK. It only takes each person (who has a twitter account) who posts here to Tweet once. I assume they can't block people who haven't yet posted - at least not without blocking _everyone_ which rather defeats the point of Twitter. A quick web search shows lots of posts that confirm that this is Machine Mart policy. BTW their T&Cs say they will only repay you with a credit note worth 90% of the purchase price. Blatant rip off Which would possibly be acceptable in a B2B contract if you were returning stuff for no other reason than you had changed your mind or no longer wanted the stock. Quite a different proposition if you are a consumer returning goods under your statutory rights as not fit for purpose, then that is not only unacceptable, but also probably not legal. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
Machine Mart - small claim
On 19/08/2013 14:44, Rick Hughes wrote:
On 18/08/2013 15:01, Tim Watts wrote: Oh look: http://www.ciao.co.uk/Reviews/Machine_Mart__5351878 I have posted a feedback comment - don't expect it will remain there long Compare this behaviour to Screwfix who today refunded a pack of 100 coach bolts that I had bought 2 hours previously and had opened. Sure, I replaced them with a larger size, but they didn't know if I'd taken a few out. I was SO not expecting a refund that I left them in the car when getting the replacement. I just happened to mention that I'd screwed up. Big thumbs up to Screwfix! |
Machine Mart - small claim
On 19/08/2013 14:44, Rick Hughes wrote:
On 18/08/2013 15:01, Tim Watts wrote: Oh look: http://www.ciao.co.uk/Reviews/Machine_Mart__5351878 I have posted a feedback comment - don't expect it will remain there long Just looked & I can't see it Rick. -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
Machine Mart - small claim
"Rick Hughes" wrote in message ... On 18/08/2013 15:01, Tim Watts wrote: Oh look: http://www.ciao.co.uk/Reviews/Machine_Mart__5351878 I have posted a feedback comment - don't expect it will remain there long i think the next step is to see if the BBC Watchdog program would be interested in taking this issue on. https://ssl.bbc.co.uk/programmes/b006mg74/contact - |
Machine Mart - small claim
I've been done over by machine mart but I don't know how to post details
|
Machine Mart - small claim
wrote:
I've been done over by machine mart but I don't know how to post details Tried typing? Tim |
Machine Mart - small claim
On 12/10/2013 08:40, Tim+ wrote:
wrote: I've been done over by machine mart but I don't know how to post details Tried typing? Tim :-) I think the OP did try that but ran out of letters. -- Rod |
Machine Mart - ner ner ne ner ner....
On Saturday, August 17, 2013 9:38:31 AM UTC+1, The Medway Handyman wrote:
Is this the first lost order? Probably not, this episode has altered my mental rating of Machine Mart from "first few places I'd look" to a last resort, only used if I can't get an item elsewhere. I've not used them since. |
Machine Mart - small claim
On Sunday, April 21, 2013 7:28:30 PM UTC+1, Rick Hughes wrote:
Took it back the next day ... as I had 'opened the box' they would only give a Credit Note. Too late for this, but I stumbled across this whilst looking for something else. http://www.oft.gov.uk/shared_oft/738..._explained.pdf P.21; "Credit notes Customers do not have to accept a credit note instead of a full refund, repair or replacement if the item is faulty; see Your customers’ rights on faulty goods. Where a customer is entitled to a full refund, repair or replacement you should not mislead them into thinking that a credit note is their only option." |
Machine Mart - small claim
On Sun, 17 Nov 2013 02:32:51 -0800 (PST), wrote:
Too late for this, but I stumbled across this whilst looking for something else. http://www.oft.gov.uk/shared_oft/738..._explained.pdf P.21; "Credit notes Customers do not have to accept a credit note instead of a full refund, repair or replacement if the item is faulty; see Your customers’ rights on faulty goods. Where a customer is entitled to a full refund, repair or replacement you should not mislead them into thinking that a credit note is their only option." I know the judge in the case wasn't very happy about it, but I fail to see why he couldn't have thrown the above at MM and told them to go whistle. |
| All times are GMT +1. The time now is 04:57 AM. |
Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004 - 2014 DIYbanter