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Default Where to go from here

My Daughter has had a local builder in to knock a hole through from
her kitchen to the dining room. It is a victorian house and she
wanted a matching finish for the arched hole. The edges are finished
like an OJ achitrave.

He worked very quickly and cleaned up well afterwards.
However on closer inspection the arched hole is not the same width at
the top and bottom and the finish on the plasterwork is not great.
She suggested getting a specialist plasterer in but the builder said
he could do it.
She has not paid the builder yet.
So what should she do?
Get the builder back in to put things right or get a specialist
plasterer to refinish the arch.

What is your advice.

Thanks
 
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