Reliable Tool's ebay shipping calculator, anyone else have problemswith it??
 

I don't recall ever getting anything recognizable from Reliable Tool's
ebay shipping calculator. Most of the time all I get is a series of
letters and numbers. Numbers are obviously prices of some sort, but they
will vary significantly and I have no idea what number is the shipping
number I should use. Yesterday I tried again on another item, this time
I got a results page, with no shipping cost data.

If I'm really interested in the item, I always email and let them know
the calculator isn't working and ask for a shipping quote. Reliable Tool
is very unreliable about responding. If they respond at all, it's after
I've sent 2-3 requests and start bitching about the lack of response.

Is anyone else having problems with their shipping calculator, and/or
not having a lot of luck getting them to respond to email requests for
quotes? They're good folks to deal with after the sale, but damned if
I'm going to buy heavy stuff without knowing up front what shipping will
run... Maybe they just don't give a crap, knowing someone will buy the
stuff?

Jon

"Jon Anderson" wrote in message
...
They're good folks to deal with after the sale, but damned if I'm going to
buy heavy stuff without knowing up front what shipping will run... Maybe
they just don't give a crap, knowing someone will buy the stuff?

If they're shipping UPS (or FedEx) you can calculate shipping on your own at
www.ups.com or www.fedex.com

Regards,

Robin

Their calculator always returns number to me, seemingly very high, but
readable numbers,
lg
no neat sig line

"Jon Anderson" wrote in message
...
I don't recall ever getting anything recognizable from Reliable Tool's ebay
shipping calculator. Most of the time all I get is a series of letters and
numbers. Numbers are obviously prices of some sort, but they will vary
significantly and I have no idea what number is the shipping number I
should use. Yesterday I tried again on another item, this time I got a
results page, with no shipping cost data.

If I'm really interested in the item, I always email and let them know the
calculator isn't working and ask for a shipping quote. Reliable Tool is
very unreliable about responding. If they respond at all, it's after I've
sent 2-3 requests and start bitching about the lack of response.

Is anyone else having problems with their shipping calculator, and/or not
having a lot of luck getting them to respond to email requests for quotes?
They're good folks to deal with after the sale, but damned if I'm going to
buy heavy stuff without knowing up front what shipping will run... Maybe
they just don't give a crap, knowing someone will buy the stuff?

Jon

Robin S. wrote:

If they're shipping UPS (or FedEx) you can calculate shipping on your own at
www.ups.com or www.fedex.com

It's machinery and larger items that when packaged are likely to exceed
FedEx and UPS limits that are the issue. I don't sweat smaller stuff
since I know they are fair with shipping.

Jon

larry g wrote:

Their calculator always returns number to me, seemingly very high, but
readable numbers,

Weird. What browser are you using? I'm using Mozilla, wonder if I have
some pop-up blocker knocking things out...

Thanks,

Jon

I use Mozilla also, but if I have any wierd results I always try it with
a late model version of Explorer.

Jon Anderson wrote:

larry g wrote:

Their calculator always returns number to me, seemingly very high, but
readable numbers,


Weird. What browser are you using? I'm using Mozilla, wonder if I have
some pop-up blocker knocking things out...

Thanks,

Jon

Jon
I am using Internet Explorer.
lg

"Jon Anderson" wrote in message
...
I don't recall ever getting anything recognizable from Reliable Tool's ebay
shipping calculator. Most of the time all I get is a series of letters and
numbers. Numbers are obviously prices of some sort, but they will vary
significantly and I have no idea what number is the shipping number I
should use. Yesterday I tried again on another item, this time I got a
results page, with no shipping cost data.

If I'm really interested in the item, I always email and let them know the
calculator isn't working and ask for a shipping quote. Reliable Tool is
very unreliable about responding. If they respond at all, it's after I've
sent 2-3 requests and start bitching about the lack of response.

Is anyone else having problems with their shipping calculator, and/or not
having a lot of luck getting them to respond to email requests for quotes?
They're good folks to deal with after the sale, but damned if I'm going to
buy heavy stuff without knowing up front what shipping will run... Maybe
they just don't give a crap, knowing someone will buy the stuff?

Jon