Home |
Search |
Today's Posts |
|
Metalworking (rec.crafts.metalworking) Discuss various aspects of working with metal, such as machining, welding, metal joining, screwing, casting, hardening/tempering, blacksmithing/forging, spinning and hammer work, sheet metal work. |
Reply |
|
LinkBack | Thread Tools | Display Modes |
#1
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
Ok... Sometimes you just gotta wonder. Yeah I'm sure I'll get some
judgmental superiority replies, but I thought some folks might need a reminder about how the world sometimes doesn't make sense. Last night I went on-line and ordered some lead screws from Roton to repair a little CNC machine I have been playing with. I checked my credit card balance to make sure there was enough available credit to make the purchase... and there was with a plenty of spare. I was annoyed that Roton does not have a freight calculator in their website, but I didn't think any more of it. I just figured if they raped me on "handling" I just wouldn't buy anything else from them. Well, they don't process the payment on the card in real time. Nor do they just process it later after adding on the freight charges. Instead their system puts a hold on the credit card effectively reducing your available credit for the amount of the materials ordered. Then they process it manually later when they calculate they freight charges. I got a call this morning letting me know that my card had been declined. Since I had checked the balance prior to the order I was very surprised. My balance had not changed, but my available credit had been reduced by the amount of the lead screws. Their own system had caused the problem that lead to my card being declined. So.... In summary. If purchasing on-line from Roton (or probably other vendors who do not process order charges in real time or add freight charges later) you need to have MORE THAN TWICE the available credit as the amount of the materials you want to buy. Sigh. I just cancelled the order. They seemed peeved at me. Oh, well. |
#2
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
On 9/27/2010 11:26 AM, Bob La Londe wrote:
Ok... Sometimes you just gotta wonder. Yeah I'm sure I'll get some judgmental superiority replies, but I thought some folks might need a reminder about how the world sometimes doesn't make sense. Last night I went on-line and ordered some lead screws from Roton to repair a little CNC machine I have been playing with. I checked my credit card balance to make sure there was enough available credit to make the purchase... and there was with a plenty of spare. I was annoyed that Roton does not have a freight calculator in their website, but I didn't think any more of it. I just figured if they raped me on "handling" I just wouldn't buy anything else from them. Well, they don't process the payment on the card in real time. Nor do they just process it later after adding on the freight charges. Instead their system puts a hold on the credit card effectively reducing your available credit for the amount of the materials ordered. Then they process it manually later when they calculate they freight charges. I got a call this morning letting me know that my card had been declined. Since I had checked the balance prior to the order I was very surprised. My balance had not changed, but my available credit had been reduced by the amount of the lead screws. Their own system had caused the problem that lead to my card being declined. So.... In summary. If purchasing on-line from Roton (or probably other vendors who do not process order charges in real time or add freight charges later) you need to have MORE THAN TWICE the available credit as the amount of the materials you want to buy. Sigh. I just cancelled the order. They seemed peeved at me. Oh, well. That's just amazing. A few years from now when some sharp company has stolen their business with better service, they will wonder what happened. -- I can see November from my front porch |
#3
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
On Sep 27, 10:26*am, "Bob La Londe" wrote:
Ok... *Sometimes you just gotta wonder. *Yeah I'm sure I'll get some judgmental superiority replies, but I thought some folks might need a reminder about how the world sometimes doesn't make sense. Last night I went on-line and ordered some lead screws from Roton to repair a little CNC machine I have been playing with. *I checked my credit card balance to make sure there was enough available credit to make the purchase... and there was with a plenty of spare. *I was annoyed that Roton does not have a freight calculator in their website, but I didn't think any more of it. *I just figured if they raped me on "handling" I just wouldn't buy anything else from them. Well, they don't process the payment on the card in real time. *Nor do they just process it later after adding on the freight charges. *Instead their system puts a hold on the credit card effectively reducing your available credit for the amount of the materials ordered. *Then they process it manually later when they calculate they freight charges. I got a call this morning letting me know that my card had been declined. Since I had checked the balance prior to the order I was very surprised. *My balance had not changed, but my available credit had been reduced by the amount of the lead screws. *Their own system had caused the problem that lead to my card being declined. So.... *In summary. *If purchasing on-line from Roton (or probably other vendors who do not process order charges in real time or add freight charges later) you need to have MORE THAN TWICE the available credit as the amount of the materials you want to buy. Sigh. *I just cancelled the order. *They seemed peeved at me. *Oh, well. This is typical of a webified manual process. Probably if you'd phoned in the order, they could have told you what the freight was going to be, added it all up and run it through their POS terminal with no problems. They probably couldn't justify a 24/7 web charge card service at the time they put their web site together, what they don't realize is what a poor implementation costs them. You're not likely to do business with them in the future, right? They'd also need something to keep track of current stocking levels, this is not rocket science, but not something the owner's nephew in high school is likely to know how to do, databases NOT being something they usually cover in Web Sites 101. And maybe they don't have any sort of automated inventory control, some small businesses still work off pieces of paper. Stan |
#4
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
|
#5
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
On 09/27/2010 09:26 AM, Bob La Londe wrote:
Ok... Sometimes you just gotta wonder. Yeah I'm sure I'll get some (saga snipped) the amount of the materials you want to buy. Sigh. I just cancelled the order. They seemed peeved at me. Oh, well. I bet the owner goes and drinks beer with his friends and tells them all how cool free trade is, too. -- Tim Wescott Wescott Design Services http://www.wescottdesign.com Do you need to implement control loops in software? "Applied Control Theory for Embedded Systems" was written for you. See details at http://www.wescottdesign.com/actfes/actfes.html |
#6
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
On 09/27/2010 09:26 AM, Bob La Londe wrote:
Ok... Sometimes you just gotta wonder. Yeah I'm sure I'll get some judgmental superiority replies, but I thought some folks might need a reminder about how the world sometimes doesn't make sense. Last night I went on-line and ordered some lead screws from Roton to repair a little CNC machine I have been playing with. I checked my credit card balance to make sure there was enough available credit to make the purchase... and there was with a plenty of spare. I was annoyed that Roton does not have a freight calculator in their website, but I didn't think any more of it. I just figured if they raped me on "handling" I just wouldn't buy anything else from them. Well, they don't process the payment on the card in real time. Nor do they just process it later after adding on the freight charges. Instead their system puts a hold on the credit card effectively reducing your available credit for the amount of the materials ordered. Then they process it manually later when they calculate they freight charges. I got a call this morning letting me know that my card had been declined. Since I had checked the balance prior to the order I was very surprised. My balance had not changed, but my available credit had been reduced by the amount of the lead screws. Their own system had caused the problem that lead to my card being declined. So.... In summary. If purchasing on-line from Roton (or probably other vendors who do not process order charges in real time or add freight charges later) you need to have MORE THAN TWICE the available credit as the amount of the materials you want to buy. Sigh. I just cancelled the order. They seemed peeved at me. Oh, well. I firmly believe that when a vendor signals to you that they don't really want your business, that you should listen. It's the only nice thing to do. -- Tim Wescott Wescott Design Services http://www.wescottdesign.com Do you need to implement control loops in software? "Applied Control Theory for Embedded Systems" was written for you. See details at http://www.wescottdesign.com/actfes/actfes.html |
#7
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
"Bob La Londe" wrote in message ... Ok... Sometimes you just gotta wonder. Yeah I'm sure I'll get some judgmental superiority replies, but I thought some folks might need a reminder about how the world sometimes doesn't make sense. Last night I went on-line and ordered some lead screws from Roton to repair a little CNC machine I have been playing with. I checked my credit card balance to make sure there was enough available credit to make the purchase... and there was with a plenty of spare. I was annoyed that Roton does not have a freight calculator in their website, but I didn't think any more of it. I just figured if they raped me on "handling" I just wouldn't buy anything else from them. Well, they don't process the payment on the card in real time. Nor do they just process it later after adding on the freight charges. Instead their system puts a hold on the credit card effectively reducing your available credit for the amount of the materials ordered. Then they process it manually later when they calculate they freight charges. I got a call this morning letting me know that my card had been declined. Since I had checked the balance prior to the order I was very surprised. My balance had not changed, but my available credit had been reduced by the amount of the lead screws. Their own system had caused the problem that lead to my card being declined. So.... In summary. If purchasing on-line from Roton (or probably other vendors who do not process order charges in real time or add freight charges later) you need to have MORE THAN TWICE the available credit as the amount of the materials you want to buy. Sigh. I just cancelled the order. They seemed peeved at me. Oh, well. I just got one of those new VISA cards that gives you a free flight the first time you use it. Well, it got here, and they put a $13,500 limit on it. Maybe you should look at them. At least you'd have enough credit for ONE purchase from ROTON. What the heck kind of screws did you order, anyway? ;-) Steve Heart surgery pending? Read up and prepare. Learn how to care for a friend. http://cabgbypasssurgery.com |
#8
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
"Bob La Londe" wrote:
Ok... Sometimes you just gotta wonder. Yeah I'm sure I'll get some judgmental superiority replies, but I thought some folks might need a reminder about how the world sometimes doesn't make sense. Last night I went on-line and ordered some lead screws from Roton to repair a little CNC machine I have been playing with. I checked my credit card balance to make sure there was enough available credit to make the purchase... and there was with a plenty of spare. I was annoyed that Roton does not have a freight calculator in their website, but I didn't think any more of it. I just figured if they raped me on "handling" I just wouldn't buy anything else from them. "Plenty to spare" means you are living near your limit. "Barely used" is the place to be. Wes -- "Additionally as a security officer, I carry a gun to protect government officials but my life isn't worth protecting at home in their eyes." Dick Anthony Heller |
#9
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
"Wes" wrote in message
... "Bob La Londe" wrote: Ok... Sometimes you just gotta wonder. Yeah I'm sure I'll get some judgmental superiority replies, but I thought some folks might need a reminder about how the world sometimes doesn't make sense. Last night I went on-line and ordered some lead screws from Roton to repair a little CNC machine I have been playing with. I checked my credit card balance to make sure there was enough available credit to make the purchase... and there was with a plenty of spare. I was annoyed that Roton does not have a freight calculator in their website, but I didn't think any more of it. I just figured if they raped me on "handling" I just wouldn't buy anything else from them. "Plenty to spare" means you are living near your limit. "Barely used" is the place to be. Actually no. I have one card I only use for on-line purchases with a low limit. I pay it off every month. Sometimes two or three times a month if I need the available balance up for something. I only use this card for misc on-line purchase because even if it gets abused or stolen they won't get much even if the CC co doesn't honor their protection promises. But I did predicted a response like this in my original post. Please no applause. This was really not all that hard to prognosticate. |
#10
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
"Tim Wescott" wrote in message ... [...] I firmly believe that when a vendor signals to you that they don't really want your business, that you should listen. It's the only nice thing to do. Is it just me or is there more of this sort of thing about since 2007? I just had a ding dong with KBC tools. First they screwed up an order. It took 6 phone calls to put it right. Then they sold me a faulty item which I returned according to their instructions. It took a month and 6 more phone calls to get the money back. The muppet fielding the first five phone calls was lying through his teeth apparently not just to me but also to his manager. At one stage I was going to buy a machine from them but I just could not get an answer about the warranty. Yep, I think the message I got was pretty clear... -- Michael Koblic, Campbell River, BC |
#11
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
|
#12
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
|
#13
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
On 09/27/2010 07:44 PM, Michael Koblic wrote:
"Tim Wescott" wrote in message ... [...] I firmly believe that when a vendor signals to you that they don't really want your business, that you should listen. It's the only nice thing to do. Is it just me or is there more of this sort of thing about since 2007? I just had a ding dong with KBC tools. First they screwed up an order. It took 6 phone calls to put it right. I've just started into this with Digi-Key, my largest supplier of electronic parts. I had a hermetically-sealed bag of, supposedly, 25 parts. When I opened it, there were only 10 pieces. This is the second time this has happened. Now, I got another bunch of parts, the bag was labeled right, but the actual parts inside had a slightly different number. So, I ordered the LM2575S-5.0, I got the LM2576-ADJ instead. I didn't notice, and soldered 24 of these onto boards before discovering they didn't work. I reported this error to them, and they said they'd cover it, and didn't need the parts back, as they were no longer re-sellable after desoldering. Then, I got an emailed invoice from them, charging me for the replacement parts, and ALSO charging me for the wrong parts! So, I had ALREADY paid for the wrong parts, and they are charging me for them AGAIN? I emailed them asking for an explanation of this. Digi-Key USED to be so GOOD about accuracy and making sure everything was perfect. Jon |
#14
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
Jon Elson wrote: On 09/27/2010 07:44 PM, Michael Koblic wrote: "Tim Wescott" wrote in message ... [...] I firmly believe that when a vendor signals to you that they don't really want your business, that you should listen. It's the only nice thing to do. Is it just me or is there more of this sort of thing about since 2007? I just had a ding dong with KBC tools. First they screwed up an order. It took 6 phone calls to put it right. I've just started into this with Digi-Key, my largest supplier of electronic parts. I had a hermetically-sealed bag of, supposedly, 25 parts. When I opened it, there were only 10 pieces. This is the second time this has happened. Now, I got another bunch of parts, the bag was labeled right, but the actual parts inside had a slightly different number. So, I ordered the LM2575S-5.0, I got the LM2576-ADJ instead. I didn't notice, and soldered 24 of these onto boards before discovering they didn't work. I reported this error to them, and they said they'd cover it, and didn't need the parts back, as they were no longer re-sellable after desoldering. Then, I got an emailed invoice from them, charging me for the replacement parts, and ALSO charging me for the wrong parts! So, I had ALREADY paid for the wrong parts, and they are charging me for them AGAIN? I emailed them asking for an explanation of this. Digi-Key USED to be so GOOD about accuracy and making sure everything was perfect. Well, they are based in 'Thief' River Falls, aren't they? -- Politicians should only get paid if the budget is balanced, and there is enough left over to pay them. |
#15
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
"Michael A. Terrell" wrote in message
... Jon Elson wrote: On 09/27/2010 07:44 PM, Michael Koblic wrote: "Tim Wescott" wrote in message ... [...] I firmly believe that when a vendor signals to you that they don't really want your business, that you should listen. It's the only nice thing to do. Is it just me or is there more of this sort of thing about since 2007? I just had a ding dong with KBC tools. First they screwed up an order. It took 6 phone calls to put it right. I've just started into this with Digi-Key, my largest supplier of electronic parts. I had a hermetically-sealed bag of, supposedly, 25 parts. When I opened it, there were only 10 pieces. This is the second time this has happened. Now, I got another bunch of parts, the bag was labeled right, but the actual parts inside had a slightly different number. So, I ordered the LM2575S-5.0, I got the LM2576-ADJ instead. I didn't notice, and soldered 24 of these onto boards before discovering they didn't work. I reported this error to them, and they said they'd cover it, and didn't need the parts back, as they were no longer re-sellable after desoldering. Then, I got an emailed invoice from them, charging me for the replacement parts, and ALSO charging me for the wrong parts! So, I had ALREADY paid for the wrong parts, and they are charging me for them AGAIN? I emailed them asking for an explanation of this. Digi-Key USED to be so GOOD about accuracy and making sure everything was perfect. I ordered some resistors from them over a month ago to change the current setting on the steppers attached to the G540 controller (slight loss of power to reduce stepper temperature), but never received them. I guess I get to see what MCM has in stock. Sigh. I already checked Rat Shack... or as they should be called... the cell phone store. |
#16
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
On 09/29/2010 01:34 PM, Michael A. Terrell wrote:
Bob La Londe wrote: I ordered some resistors from them over a month ago to change the current setting on the steppers attached to the G540 controller (slight loss of power to reduce stepper temperature), but never received them. I guess I get to see what MCM has in stock. Sigh. I already checked Rat Shack... or as they should be called... the cell phone store. Some people brag about Mouser. I use them all, have open accounts at Newark, Allied, Mouser and Digi-Key. but, due to the excellent web site and the wide range of stuff that was always in stock, I tended to go to Digi-key first. now, the competitors are trying to provide all the same features as the Digi-Key site, and trying to beat them on price, too. Just had an item I needed and the major outlets all had a SIX MONTH lead time, so I'd get the parts in MARCH! Yikes! So, I found an outlet online that I'd never heard of, but they had a dozen of the part in stock. As for machine stuff, I mostly use KBC, they have a stocking location in town, in case I ever need something absolutely right now. So, I try to support them. Jon |
#17
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
Jon Elson wrote:
On 09/29/2010 01:34 PM, Michael A. Terrell wrote: Bob La Londe wrote: I ordered some resistors from them over a month ago to change the current setting on the steppers attached to the G540 controller (slight loss of power to reduce stepper temperature), but never received them. I guess I get to see what MCM has in stock. Sigh. I already checked Rat Shack... or as they should be called... the cell phone store. Some people brag about Mouser. I use them all, have open accounts at Newark, Allied, Mouser and Digi-Key. but, due to the excellent web site and the wide range of stuff that was always in stock, I tended to go to Digi-key first. now, the competitors are trying to provide all the same features as the Digi-Key site, and trying to beat them on price, too. Just had an item I needed and the major outlets all had a SIX MONTH lead time, so I'd get the parts in MARCH! Yikes! So, I found an outlet online that I'd never heard of, but they had a dozen of the part in stock. As for machine stuff, I mostly use KBC, they have a stocking location in town, in case I ever need something absolutely right now. So, I try to support them. Mouser seems to be getting better and Digikey worse. I use both. Even though the Mouser part search tool is more crufty than Digikey's it does allow me to sort by price. |
#18
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
Jim Stewart wrote: Jon Elson wrote: On 09/29/2010 01:34 PM, Michael A. Terrell wrote: Bob La Londe wrote: I ordered some resistors from them over a month ago to change the current setting on the steppers attached to the G540 controller (slight loss of power to reduce stepper temperature), but never received them. I guess I get to see what MCM has in stock. Sigh. I already checked Rat Shack... or as they should be called... the cell phone store. Some people brag about Mouser. I use them all, have open accounts at Newark, Allied, Mouser and Digi-Key. but, due to the excellent web site and the wide range of stuff that was always in stock, I tended to go to Digi-key first. now, the competitors are trying to provide all the same features as the Digi-Key site, and trying to beat them on price, too. Just had an item I needed and the major outlets all had a SIX MONTH lead time, so I'd get the parts in MARCH! Yikes! So, I found an outlet online that I'd never heard of, but they had a dozen of the part in stock. As for machine stuff, I mostly use KBC, they have a stocking location in town, in case I ever need something absolutely right now. So, I try to support them. Mouser seems to be getting better and Digikey worse. I use both. Even though the Mouser part search tool is more crufty than Digikey's it does allow me to sort by price. You have to have an account with Digikey and be logged in for that function. -- Politicians should only get paid if the budget is balanced, and there is enough left over to pay them. |
#19
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
Jon Elson wrote: On 09/29/2010 01:34 PM, Michael A. Terrell wrote: Bob La Londe wrote: I ordered some resistors from them over a month ago to change the current setting on the steppers attached to the G540 controller (slight loss of power to reduce stepper temperature), but never received them. I guess I get to see what MCM has in stock. Sigh. I already checked Rat Shack... or as they should be called... the cell phone store. Some people brag about Mouser. I use them all, have open accounts at Newark, Allied, Mouser and Digi-Key. but, due to the excellent web site and the wide range of stuff that was always in stock, I tended to go to Digi-key first. now, the competitors are trying to provide all the same features as the Digi-Key site, and trying to beat them on price, too. Just had an item I needed and the major outlets all had a SIX MONTH lead time, so I'd get the parts in MARCH! Yikes! So, I found an outlet online that I'd never heard of, but they had a dozen of the part in stock. As for machine stuff, I mostly use KBC, they have a stocking location in town, in case I ever need something absolutely right now. So, I try to support them. I've been looking for some Panasonic FM series low ESR caps. Digikey showed a 25 week leadtime. I don't need them next year. -- Politicians should only get paid if the budget is balanced, and there is enough left over to pay them. |
#20
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
On 09/29/2010 05:24 PM, Jim Stewart wrote:
Mouser seems to be getting better and Digikey worse. I use both. Even though the Mouser part search tool is more crufty than Digikey's it does allow me to sort by price. REALLY! I just got ANOTHER Digi-Key package with a shortage, label says 20 pcs. but only 10 in bag. This is getting to be a REAL problem with them. Jon |
#21
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
On 09/29/2010 09:23 PM, Michael A. Terrell wrote:
I've been looking for some Panasonic FM series low ESR caps. Digikey showed a 25 week leadtime. I don't need them next year. Yeah, i just placed an order for a Hall-effect current sensor. I usually run into a lead time on those, but got 25+ weeks from all the distributors. Fortunately, there was an outfit that had a few and was searchable on the Google. This is the new way, and those of us in the US are going to have to get used to it. Never design a board until the parts are in your hands, never order more boards than you have parts for, etc. I have had many commodity parts like voltage regulators become obsolete, now I am pretty paranoid about second-sourcing of everything. Jon |
#22
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
Jon Elson wrote:
On 09/29/2010 09:23 PM, Michael A. Terrell wrote: I've been looking for some Panasonic FM series low ESR caps. Digikey showed a 25 week leadtime. I don't need them next year. Yeah, i just placed an order for a Hall-effect current sensor. I usually run into a lead time on those, but got 25+ weeks from all the distributors. Fortunately, there was an outfit that had a few and was searchable on the Google. This is the new way, and those of us in the US are going to have to get used to it. Never design a board until the parts are in your hands, never order more boards than you have parts for, etc. I have had many commodity parts like voltage regulators become obsolete, now I am pretty paranoid about second-sourcing of everything. Jon I did some Mil-Spec PC board design back in the '80s. What you said about having parts in hand was carved in stone back then. -- Richard Lamb |
#23
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
Jon Elson wrote: On 09/29/2010 09:23 PM, Michael A. Terrell wrote: I've been looking for some Panasonic FM series low ESR caps. Digikey showed a 25 week leadtime. I don't need them next year. Yeah, i just placed an order for a Hall-effect current sensor. I usually run into a lead time on those, but got 25+ weeks from all the distributors. Fortunately, there was an outfit that had a few and was searchable on the Google. This is the new way, and those of us in the US are going to have to get used to it. Never design a board until the parts are in your hands, never order more boards than you have parts for, etc. I have had many commodity parts like voltage regulators become obsolete, now I am pretty paranoid about second-sourcing of everything. Unfortunately, these are repair parts. I have eight identical LCD monitors with bad electrolytics in the power supply. -- Politicians should only get paid if the budget is balanced, and there is enough left over to pay them. |
#24
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
On Oct 1, 3:51*pm, Jon Elson wrote:
On 09/29/2010 09:23 PM, Michael A. Terrell wrote: * * I've been looking for some Panasonic FM series low ESR caps. Digikey showed a 25 week leadtime. *I don't need them next year. Yeah, i just placed an order for a Hall-effect current sensor. *I usually run into a lead time on those, but got 25+ weeks from all the distributors. *Fortunately, there was an outfit that had a few and was searchable on the Google. This is the new way, and those of us in the US are going to have to get used to it. *Never design a board until the parts are in your hands, never order more boards than you have parts for, etc. *I have had many commodity parts like voltage regulators become obsolete, now I am pretty paranoid about second-sourcing of everything. Jon This is really nothing new. We had problems like this in the early 1980s when many 74LS series logic parts were on allocation from distributors. We ended up buying production quantities, ten pieces per order, from hobby supppliers. Another time, in the mid 1980s (I think) you couldn't buy, for love or money, a 7805 regulator. That's like the grocery store being out of salt. And doesn't it suck when a part goes from "in stock" to unobtainium after you've tested the prototype boards and the production boards are on order? Blame it all on "Just In Time." Nobody wants to keep anything in stock. And this has been, like I said, going on for a long time. |
#25
Posted to rec.crafts.metalworking
|
|||
|
|||
Credit - Roton - Screw It
"Bob La Londe" wrote in message
... Ok... Sometimes you just gotta wonder. Yeah I'm sure I'll get some judgmental superiority replies, but I thought some folks might need a reminder about how the world sometimes doesn't make sense. Last night I went on-line and ordered some lead screws from Roton to repair a little CNC machine I have been playing with. I checked my credit card balance to make sure there was enough available credit to make the purchase... and there was with a plenty of spare. I was annoyed that Roton does not have a freight calculator in their website, but I didn't think any more of it. I just figured if they raped me on "handling" I just wouldn't buy anything else from them. Well, they don't process the payment on the card in real time. Nor do they just process it later after adding on the freight charges. Instead their system puts a hold on the credit card effectively reducing your available credit for the amount of the materials ordered. Then they process it manually later when they calculate they freight charges. I got a call this morning letting me know that my card had been declined. Since I had checked the balance prior to the order I was very surprised. My balance had not changed, but my available credit had been reduced by the amount of the lead screws. Their own system had caused the problem that lead to my card being declined. So.... In summary. If purchasing on-line from Roton (or probably other vendors who do not process order charges in real time or add freight charges later) you need to have MORE THAN TWICE the available credit as the amount of the materials you want to buy. Sigh. I just cancelled the order. They seemed peeved at me. Oh, well. As a side note. In the size I wanted McMaster turned out to have a better price per foot for the precision lead screws I needed. I got my anti-backlash nuts for them from Dumpster CNC. |
Reply |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
credit-card for windshield thin-ice: "credit-card-like" ice-scraper? | Home Repair | |||
Genie Garage Door Opener screw drive - Screw coming apart | Home Repair | |||
Lets Get Started!!! Everyone Is Approved with NO credit checks for cell phones, loans, credit cards | Home Repair |