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#1
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How to find a good contractor?
I want to build a kitchen addition to my house. Excavation, foundation and
possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? I asked several friends of mine, no one built additions so they cannot give me any referrals. I had previously very little and bad experience with contractors. So this time I want to be very careful. I don't want just to open YellowPages and start calling all building contractors by alphabet. |
#2
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You might ask for referals through your local lumber yard.
"Alexander Galkin" wrote in message ... I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? I asked several friends of mine, no one built additions so they cannot give me any referrals. I had previously very little and bad experience with contractors. So this time I want to be very careful. I don't want just to open YellowPages and start calling all building contractors by alphabet. |
#3
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Call an attorney who specializes in construction litigation and ask him the
name of a builder he hasn't sued yet. :) "Alexander Galkin" wrote in message ... I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? I asked several friends of mine, no one built additions so they cannot give me any referrals. I had previously very little and bad experience with contractors. So this time I want to be very careful. I don't want just to open YellowPages and start calling all building contractors by alphabet. |
#4
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Does your state make complaints public info? If so, any agency that
deals in the building trades or licensing, or consumer protection, may have info you can use to at least avoid the ones they have complaints on already. Also, court records are public but not always convenient to search if not online. You can find out from your state's secretary of state office, usually, what other names or corporation names a contractor has gone by, to see if there's a pattern of dissolving corporations to get out of paying judgments or debts. Asking past customers of a developer is easier because you can go by property records and ask customers you choose to ask, not just hand-selected "references." With a remodeler, that's not likely to work. But, if the records are public, see if the contractor you're considering has filed any mechanic's liens, (or if his suppliers have had to), and then try to find those homeowenrs and ask them their side of the story. Oftentimes they paid the contractor, but the contractor didn't pay his supplier. Or, they stopped paying a contractor when he didn't perform, and he placed the lien himself, even if not valid. It happens. Like the other suggestions said, ask peole who know, like suppliers, lawyers, etc, but unfortunately there's no guarantees. |
#5
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We have several consumer groups where I live, one is called Diamond
certified. I don't know if you have equivalent there. In Ca a contractor is required to have a license for work over $500, I don't know if NJ has an equivalent system. Better Business bureau is another source: http://www.bbb.org Ron "Art" wrote in message ink.net... Call an attorney who specializes in construction litigation and ask him the name of a builder he hasn't sued yet. :) "Alexander Galkin" wrote in message ... I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? I asked several friends of mine, no one built additions so they cannot give me any referrals. I had previously very little and bad experience with contractors. So this time I want to be very careful. I don't want just to open YellowPages and start calling all building contractors by alphabet. |
#6
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In addition, ask for references and follow up on them. A good contractor
won't balk at this request. Ron "Ron" wrote in message t... We have several consumer groups where I live, one is called Diamond certified. I don't know if you have equivalent there. In Ca a contractor is required to have a license for work over $500, I don't know if NJ has an equivalent system. Better Business bureau is another source: http://www.bbb.org Ron "Art" wrote in message ink.net... Call an attorney who specializes in construction litigation and ask him the name of a builder he hasn't sued yet. :) "Alexander Galkin" wrote in message ... I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? I asked several friends of mine, no one built additions so they cannot give me any referrals. I had previously very little and bad experience with contractors. So this time I want to be very careful. I don't want just to open YellowPages and start calling all building contractors by alphabet. |
#7
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Yes, check the BBB but don't assume that a "good" report means
anything. I found out from our BBB that they don't make complaints public. If they decide to change a company's rating based on number of complaints, that can take years. In the meantime if you go too seriously by a "good" BBB report you can be misled. Astonishing, but many state agencies are not forthcoming about consumer's complaints either. You should ask if they make complaints public, as well as asking if they HAVE complaints. |
#8
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"Alexander Galkin" wrote in message ... I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? I asked several friends of mine, no one built additions so they cannot give me any referrals. I had previously very little and bad experience with contractors. So this time I want to be very careful. I don't want just to open YellowPages and start calling all building contractors by alphabet. There is no easy way...but there are some workable tactics... try this... you want a general contractor? Call 10 local *electrical contractors ....and ask them to recommend a general.. then do the same with a dozen *plumbing contractors, ask them to recommend a general contractor... one or two names will float to the surface...those will be the best in the area for sure. Other checks can miss the point. Then shop the job between the top 3 or 4 general contractors..give them all the same set of plans to bid..and see what they say or recommend... you will get a feel for who you wish to deal with. Be respectful..if you are not, or take these guys for granted... the good ones will graciously decline your project. In this area the generals are all booked.... there is a waiting list. If you want to really save money on a project... first choose the contractor.. then tell him you want his help and advice in how to save money on the job...he will be glad to show you cheaper ways of doing the job...he makes the same regardless... and most wont mind if you do a lot of the work if you are up front about it. Some will do the job as fill in work, if you have the time, that can save you 10 or even 20%. The way not to save money on the job is to chizzle the contractor...I am a contractor... trust me...we are pro's at handling chizzlers... we are not about to do a job for less than cost and a reasonable profit... or we go broke. Not workable you see. so the chizzling just runs up our costs, and the customers costs... ask instead how to cut costs on the job legitimately through design, equipment, materials or schedule changes etc. For instance, if a job is a one month job and you insist on compressing it to a week.. be prepaired to pay double or triple the money. ... will the contractor tell you that? No... he doesnt want to loose the job because of some spin on his remarks. Be nice to your contractor, try to be an informed customer.. have a clue... dont expect the impossible.....nice customers are valued and while they will pay for the work for sure..its the nasty ones that get screwed to the wall or declined entirely. Phil Scott |
#9
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wrote in message oups.com... Does your state make complaints public info? If so, any agency that deals in the building trades or licensing, or consumer protection, may have info you can use to at least avoid the ones they have complaints on already. that just screens out the lowest level of scum bags on the bottom... not much of an advantage... but better than nothing... I suggest calling around and asking who is the best and most reasonable etc. Also, court records are public but not always convenient to search if not online. You can find out from your state's secretary of state office, usually, what other names or corporation names a contractor has gone by, to see if there's a pattern of dissolving corporations to get out of paying judgments or debts. Asking past customers of a developer is easier because you can go by property records and ask customers you choose to ask, not just hand-selected "references." With a remodeler, that's not likely to work. But, if the records are public, see if the contractor you're considering has filed any mechanic's liens, (or if his suppliers have had to), and then try to find those homeowenrs and ask them their side of the story. Oftentimes they paid the contractor, but the contractor didn't pay his supplier. Or, they stopped paying a contractor when he didn't perform, and he placed the lien himself, even if not valid. It happens. Like the other suggestions said, ask peole who know, like suppliers, lawyers, etc, but unfortunately there's no guarantees. |
#10
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Call 10 local *electrical contractors ....and ask them to
recommend a general.. then do the same with a dozen *plumbing contractors, ask them to recommend a general contractor... one or two names will float to the surface... those will be the best in the area for sure. This way you will either get list THE MOST expansive GC (cause they pay the most to subs), or GCs relatives of subs. 1) Ask people who done those projects for references 2) Call county inspectors ( they not always allowed to give references, so just be smart: ask questions about your project, inspections and they will give away good GCs / subs 3) Ask phonebook GCs for references, and do call those people. Mention the names of GCs/subs you selected to the county inspector(s), see they reaction. 4) Know what you want. 5) Do you really need GCs????? |
#11
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Maybe look around your neighborhood and find a couple of homes that have
had work done and knock on the door. -- Joseph Meehan 26 + 6 = 1 It's Irish Math "Alexander Galkin" wrote in message ... I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? I asked several friends of mine, no one built additions so they cannot give me any referrals. I had previously very little and bad experience with contractors. So this time I want to be very careful. I don't want just to open YellowPages and start calling all building contractors by alphabet. |
#12
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The good ones will probably be busy. Ask if you can come and see them at whatever site they are working on at present. |
#13
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Check building permits at local building department. Look at residential
projects similar in size and scope as yours. Check by the site and ask the owners. Going back several few months in permit dates will likely yield projects that are recently completed. Try to get by soon enough to get fresh information. After a year, you are likely to get more generalized opinions and/or minor grievances that are disproportionally critical. Jim "Alexander Galkin" wrote in message ... I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? I asked several friends of mine, no one built additions so they cannot give me any referrals. I had previously very little and bad experience with contractors. So this time I want to be very careful. I don't want just to open YellowPages and start calling all building contractors by alphabet. |
#14
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In article , Alexander Galkin
wrote: € How do I find a good reputable contractor in central € NJ? Start with the local chapter of the Master Builder's Association, or the local Remodelor's Council of the National Association of Home Builders. Best of luck, and let us know how it comes out! -- Lyle B. Harwood, President Phoenix Homes, Inc. (206) 523-9500 www.phoenixhomesinc.com |
#15
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- Joseph Meehan -
Maybe look around your neighborhood and find a couple of homes that have had work done and knock on the door. - Nehmo - Except that homeowners are ill-prepared to evaluate a contractor's work. If they like a guy they once employed, chances are they liked his or her method of doing business, personality, image or something. But maybe that's what homeowners want: a pleasant experience dealing with a contractor. The actual job and its quality are secondary. However, speaking with people who had experience with a contractor will give you better info than you could get from most other sources, such as ads. -- ********************* * Nehmo Sergheyev * ********************* |
#16
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In many places in the US you will need a permit, and to get a permit,
you will have to show them satisfactory plans. So your first step is to find someone to design this and draw up the plans; ask him for recommendations as to a contractor. Alexander Galkin wrote: I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? I asked several friends of mine, no one built additions so they cannot give me any referrals. I had previously very little and bad experience with contractors. So this time I want to be very careful. I don't want just to open YellowPages and start calling all building contractors by alphabet. -- SPAMBLOCK NOTICE! To reply to me, delete the h from apkh.net, if it is there. |
#17
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"Brian" wrote in message oups.com... Call 10 local *electrical contractors ....and ask them to recommend a general.. then do the same with a dozen *plumbing contractors, ask them to recommend a general contractor... one or two names will float to the surface... those will be the best in the area for sure. This way you will either get list THE MOST expansive GC (cause they pay the most to subs), or GCs relatives of subs. You say that because you dont understand the business and didnt pay attention to my advice to call 20 people in total... thats a broad enough spread that any special interest will be eliminated. how do I know...Ive been in the business 40 years longer many people have been born and graduated from college... one learns a thing or two in time. But yes if you ask just one or two contractors you could easily get special interest answers or even out right frauds recommended. The rest of your advice isnt bad. Phil Scott 1) Ask people who done those projects for references 2) Call county inspectors ( they not always allowed to give references, so just be smart: ask questions about your project, inspections and they will give away good GCs / subs 3) Ask phonebook GCs for references, and do call those people. Mention the names of GCs/subs you selected to the county inspector(s), see they reaction. 4) Know what you want. 5) Do you really need GCs????? |
#18
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I will draw the plan and take care of all permits. I have pretty much
experience with applying for permits and inspections. My township local inspectors know me in person as they visited my house several times each inspecting previous projects. I need a contractor to perform a very specific job: excavate soil for addition, build foundation and possible frame floor. I don't need anything else and I will be doing rest myself. Obviously I do not need GC. "William Brown" wrote in message ... In many places in the US you will need a permit, and to get a permit, you will have to show them satisfactory plans. So your first step is to find someone to design this and draw up the plans; ask him for recommendations as to a contractor. Alexander Galkin wrote: I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? I asked several friends of mine, no one built additions so they cannot give me any referrals. I had previously very little and bad experience with contractors. So this time I want to be very careful. I don't want just to open YellowPages and start calling all building contractors by alphabet. -- SPAMBLOCK NOTICE! To reply to me, delete the h from apkh.net, if it is there. |
#19
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"Alexander Galkin" wrote in message ... I will draw the plan and take care of all permits. I have pretty much experience with applying for permits and inspections. My township local inspectors know me in person as they visited my house several times each inspecting previous projects. I need a contractor to perform a very specific job: excavate soil for addition, build foundation and possible frame floor. I don't need anything else and I will be doing rest myself. Obviously I do not need GC. You probably dont need a GC.. in some cases it pays to hire a local GC to look over your situation and advise only however... these have experience that you dont and a good one can be worth his weight in gold for a few hundred dollars his advice will cost you. other times it could be a waste of money. Phil Scott "William Brown" wrote in message ... In many places in the US you will need a permit, and to get a permit, you will have to show them satisfactory plans. So your first step is to find someone to design this and draw up the plans; ask him for recommendations as to a contractor. Alexander Galkin wrote: I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? I asked several friends of mine, no one built additions so they cannot give me any referrals. I had previously very little and bad experience with contractors. So this time I want to be very careful. I don't want just to open YellowPages and start calling all building contractors by alphabet. -- SPAMBLOCK NOTICE! To reply to me, delete the h from apkh.net, if it is there. |
#21
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You coulda posta ina alta HVACa , they are bueno at this
especialy seniour {{{{{{(( --++:!@.. " PJM " ..@!:++-- ))}}}}}} " THE ASSSSSSSSS from the past " |
#22
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Better yet, ask for references for work which the contractor hasn't completed
yet or work which hasn't even started yet. Talk to those customers after the work has been completed. That way, the contractor can't cherrypick by just give you the names of extremely satisfied customers. For exterior work and additions, you should be able to stop by once or twice and observe the work in progress. |
#24
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"Alexander Galkin" wrote in message ... I will draw the plan and take care of all permits. I have pretty much experience with applying for permits and inspections. My township local inspectors know me in person as they visited my house several times each inspecting previous projects. I need a contractor to perform a very specific job: excavate soil for addition, build foundation and possible frame floor. I don't need anything else and I will be doing rest myself. Obviously I do not need GC. You probably dont need a GC.. in some cases it pays to hire a local GC to look over your situation and advise only however... these have experience that you dont and a good one can be worth his weight in gold for a few hundred dollars his advice will cost you. other times it could be a waste of money. You really never know until the work starts if the guy you hire will work out. The friend I hired turned out to be reckless and perhaps dangerous as well. He framed an entire 30' wall, including two windows (which he - and I - did nicely) and was confident that the two of us could lift it into place ourselves, or perhaps with one or two other guys. We're talking here about a 30'long 2 x 6 x 10 wall. I couldn't even lift a corner off the ground. When I told him it should be built in two 15' sections he dismissed my request as illinformed and illogical. When he realized that even he couldn't lift a corner he told me I needed to call, that very minute, about 2 guys over. He said all I needed to do was make them lunch. I was convinced that he was out of his mind, and was creating a dangerous situation for me and any hapless soul he wanted to bring over to help. I convinced him, by being firm, that the wall needed to be slit into two sections. He was in agreement, but blew up soon after. He couldn't stand me telling him anything. After letting him go, I bought some pulleys, rope, and made a lifting machine. I fixed the first wall, and framed and pulled up the next three all by myself. It was the greatest experience I've had so far. The walls are straight, tight, and square, and I feel safer. I'm just an owner builder. I want to build the whole thing myself, for kicks. I don't need to be terrorised by people who resent me knowing a little more about (some of) their craft than they do. This guy had some bad habits and questionable judgement. I cut him loose at the right time, for sure. DF "William Brown" wrote in message ... In many places in the US you will need a permit, and to get a permit, you will have to show them satisfactory plans. So your first step is to find someone to design this and draw up the plans; ask him for recommendations as to a contractor. Alexander Galkin wrote: I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? I asked several friends of mine, no one built additions so they cannot give me any referrals. I had previously very little and bad experience with contractors. So this time I want to be very careful. I don't want just to open YellowPages and start calling all building contractors by alphabet. -- SPAMBLOCK NOTICE! To reply to me, delete the h from apkh.net, if it is there. |
#26
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To find a good contractor you should talk to past customers and I mean
a few years after the job was completed. Also don't go to a contractor who builds new houses if you just want a small addition 'cause they may tend to push your job to the background while they go after the big ones. |
#27
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On Thu, 10 Feb 2005 21:03:46 -0500, "Alexander Galkin"
wrote: I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? Ask around the neighborhood. Word of mouth is the best referral you can get. One caveat though. Look at the work the GC did. Your standards may be different than your neighbors'. ------------------------------------------=o&o---- Steve Manes, Brooklyn, USA www.magpie.com |
#28
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Steve Manes wrote:
On Thu, 10 Feb 2005 21:03:46 -0500, "Alexander Galkin" wrote: I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? Ask around the neighborhood. Word of mouth is the best referral you can get. One caveat though. Look at the work the GC did. Your standards may be different than your neighbors'. I also do a reverse search on candidate contractors' phone numbers. If you have to sue the guy, you need to have an address. |
#29
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"Gideon" wrote in message ... Better yet, ask for references for work which the contractor hasn't completed yet or work which hasn't even started yet. Talk to those customers after the work has been completed. That way, the contractor can't cherrypick by just give you the names of extremely satisfied customers. For exterior work and additions, you should be able to stop by once or twice and observe the work in progress. References of course are a good thing..however Ive seen in this area a very high percentage of utterly ill informed and often nasty customers what whine to me about what a loser his last contractor was....and since I know most of these guys I can say in many cases the complaints are bogus. No job is perfect. Many good contractors are trashed to the max on almost totally irrelevant or unavoidable minor issues. So when getting refferences Id also ask if the person could detail any problems..... if they start off with '''ya ... and their men parked RIGHT IN MY DRIVWAY to unload the material... etc." You have your first clue... that customer was nutz. I tell Id be glad to do thier work but am booked up until 2008, there is no shortage of those in some areas. and they do it to chizzle the bills also. Many customers in this area seem to think they have hired you 8 am to 5 pm daily until the job is finished.. they have no clue that the work is simple contracted to meet a completion schedule even after you point that out ,,, Some will say... 'ya and he showed up at 10 am some days and was gone by 2 ... some days he didnt show up at all...'... so it pays to ask for the details. also ask about the price too... many customers will shop a $30,000 job until they find someone that will do it for 15,000 dollars on a part time as available schedule... or beat the price down to 10,000 then complain when they didnt get the materials specified in the higher priced contracts. A very good percentage of the general public has no clue... and many are abusive or terminally impatient and unrealistic a about construction logistics and mess etc. Ive had some demand a thousand dollars worth of dust prevention, fans, sealed doors, floors and walls etc... be placed in order to shield a 20 second saw cut in dry wall on a job quoted at $200. Myself I interview the customer before the job starts we chat about thier experience with other tradesman, and if they whine a lot I decline to quote them. Others fool me... I quote them.. then if they can find a fingerprint on the wall somewhere they want to deduct 600 dollars from a 1200 bill to cover repainting the entire room.or they will 'sue'...or call the mafia.. Im sure there are bad contractors around, Ive ruin into more than a few. Most are fair to OK though and the abuse they get from customers is not warranted. I asked one ****ing and moaning home owner why they called me if their last contractor was so good... The customer said.... ' he way too high, he rip us off'...'you recommended by my friend, he say you the best one in whole area'. Then after the work starts he complains about me... the complaint with me exact quote "You soww up 9 okwok!!! You NOT sow up at 8 okwok..I pay I pay I pay... you not sow up.. den you LEEEBE at 2 okwok.. .. I no pay .... I no pay... you charge me $1.98 for calking...I buy $1.92...1.92 . 1.92.... YOU *CHEAT ME.. 6 cent... 6 cent....you not finish... you not finish...I call police, I call police.." So much for being the best in the whole area I guess. My last commercial restaurant customer was whining about 15 minutes travel time even though I gave him the drive back in traffic (45 minutes free)... I handed him a 50 dollar bill .. he was still whining ...it was an integrity thing he said.. He didnt want to pay for all of my work time since I had to park so far away from his store in downtown San Francisco... (no parking during rush hour).., alley parking they tow first, then ticket,,, cost 300 dollars or more.... he felt that ran up the bill... he wanted me to deduct some of the time to get the bill down to what thinks is fair. and was a well meaning guy too... he was sincere in his remarks he sells 8 dollar sandwiches... two slices of bread, some sprouts and a turkey slice. Not bad. A good sandwich. No reference from those guys though....damn. I do industrial controls mostly now I tell the other customers that I do the best I can, and thats usually very good but seldom perfect in every detail as that costs more than a job warrants in many cases.. and that they are to watch me closely, and the first instant that they see the work is not going according to their expectations they are to fire me and I will leave and collect my hourly rate and materials to date. That tactic has stopped most of the complaining.. Phil Scott www.philscott.net |
#30
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Precious! A delightful read!
You should print up some cards, Phil, with this response on the back. And, I should plagiarize it, giving you author-credit of course. Jim "Phil Scott" wrote in message .. . "Gideon" wrote in message ... Better yet, ask for references for work which the contractor hasn't completed yet or work which hasn't even started yet. Talk to those customers after the work has been completed. That way, the contractor can't cherrypick by just give you the names of extremely satisfied customers. For exterior work and additions, you should be able to stop by once or twice and observe the work in progress. References of course are a good thing..however Ive seen in this area a very high percentage of utterly ill informed and often nasty customers what whine to me about what a loser his last contractor was....and since I know most of these guys I can say in many cases the complaints are bogus. No job is perfect. Many good contractors are trashed to the max on almost totally irrelevant or unavoidable minor issues. So when getting refferences Id also ask if the person could detail any problems..... if they start off with '''ya ... and their men parked RIGHT IN MY DRIVWAY to unload the material... etc." You have your first clue... that customer was nutz. I tell Id be glad to do thier work but am booked up until 2008, there is no shortage of those in some areas. and they do it to chizzle the bills also. Many customers in this area seem to think they have hired you 8 am to 5 pm daily until the job is finished.. they have no clue that the work is simple contracted to meet a completion schedule even after you point that out ,,, Some will say... 'ya and he showed up at 10 am some days and was gone by 2 ... some days he didnt show up at all...'... so it pays to ask for the details. also ask about the price too... many customers will shop a $30,000 job until they find someone that will do it for 15,000 dollars on a part time as available schedule... or beat the price down to 10,000 then complain when they didnt get the materials specified in the higher priced contracts. A very good percentage of the general public has no clue... and many are abusive or terminally impatient and unrealistic a about construction logistics and mess etc. Ive had some demand a thousand dollars worth of dust prevention, fans, sealed doors, floors and walls etc... be placed in order to shield a 20 second saw cut in dry wall on a job quoted at $200. Myself I interview the customer before the job starts we chat about thier experience with other tradesman, and if they whine a lot I decline to quote them. Others fool me... I quote them.. then if they can find a fingerprint on the wall somewhere they want to deduct 600 dollars from a 1200 bill to cover repainting the entire room.or they will 'sue'...or call the mafia.. Im sure there are bad contractors around, Ive ruin into more than a few. Most are fair to OK though and the abuse they get from customers is not warranted. I asked one ****ing and moaning home owner why they called me if their last contractor was so good... The customer said.... ' he way too high, he rip us off'...'you recommended by my friend, he say you the best one in whole area'. Then after the work starts he complains about me... the complaint with me exact quote "You soww up 9 okwok!!! You NOT sow up at 8 okwok..I pay I pay I pay... you not sow up.. den you LEEEBE at 2 okwok.. .. I no pay .... I no pay... you charge me $1.98 for calking...I buy $1.92...1.92 . 1.92.... YOU *CHEAT ME.. 6 cent... 6 cent....you not finish... you not finish...I call police, I call police.." So much for being the best in the whole area I guess. My last commercial restaurant customer was whining about 15 minutes travel time even though I gave him the drive back in traffic (45 minutes free)... I handed him a 50 dollar bill .. he was still whining ...it was an integrity thing he said.. He didnt want to pay for all of my work time since I had to park so far away from his store in downtown San Francisco... (no parking during rush hour).., alley parking they tow first, then ticket,,, cost 300 dollars or more.... he felt that ran up the bill... he wanted me to deduct some of the time to get the bill down to what thinks is fair. and was a well meaning guy too... he was sincere in his remarks he sells 8 dollar sandwiches... two slices of bread, some sprouts and a turkey slice. Not bad. A good sandwich. No reference from those guys though....damn. I do industrial controls mostly now I tell the other customers that I do the best I can, and thats usually very good but seldom perfect in every detail as that costs more than a job warrants in many cases.. and that they are to watch me closely, and the first instant that they see the work is not going according to their expectations they are to fire me and I will leave and collect my hourly rate and materials to date. That tactic has stopped most of the complaining.. Phil Scott www.philscott.net |
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"JsWLazenby" wrote in message news:xXpQd.18890$uc.18637@trnddc05... Precious! A delightful read! You should print up some cards, Phil, with this response on the back. Ive been tempted.. but I find most people dont read or listen to your rationale anyway... they buy on schmooze, hot air and bull****..and what can be made to look at least like a low price....or some kind of world class one of a kind job complete with invented slang terms so they cannot price shop....'we are the ONLY ones selling this new 'turbonated' heat pump.. its very advanced, the ordinary contractors have no clue about it.... thats common too.,, and of course the 'turbinated' heat pump doesnt exist...its a pure conn job. And, I should plagiarize it, giving you author-credit of course. plagiarize away...I dont need any credit either..Ive seen better ways of handling the public from others... the best ones always boil down to being totally and bluntly frank about how it is in river city with no guilding on it at all... then quoting high enough to make the pain in the ass worth the trouble. Optionally its a total schmooze job..but thats not my style. One has to do what comes natural good techs dont schmooze well... good schmoozers are usually short on tech skills. I also tell em " I have 3 prices... absolute perfection... perfect work and no mess ...and fast... thats about $5,000 for this job. Slap dash, if thats what you can afford.. quick and dirty but what some people can live with is $1,500 dollars..but I don't work like that.. .. my quote for the work to the standard of the rest of your property, done in a reasonable time, with the normal mess and noise......quality work but not perfect work ....$2,500. that blows off the chizzlers as it defeats their later claim that the work you did was sub standard.. it educates the decent people to the actual scene. Those will generally pick the mid range option...some will ask who to call for a hash job...and thats fair... I tell them who to call. Sometimes a hash job is all the person wants. On industrial work I give em a long menu of features to select from.... with prices... thats undefeatable..if they check it off.. it costs them... if the total is too high compared to the competition I tell em to compare lists and decide what features they don't want...when they change thier mind later, its all on the menu with prices attached. I can bill for the design and engineering separately, driving the line item numbers down. sometimes I list out the material costs on some items.. lacking that many folks seem to think all the money from a line item goes to buy me fun times at the moonlight ranch. that keeps em from demanding a 20,000 dollar kick back on 30,000 dollar job... I tell some that that they can go down to skid row early enough, before the guys get drunk again for the day and hire carpenters, electricians, controls engineers, CEO's and brain surgeons for 6 dollars... Ive had a few actually ask for a map and some names. Phil Scott Jim "Phil Scott" wrote in message .. . "Gideon" wrote in message ... Better yet, ask for references for work which the contractor hasn't completed yet or work which hasn't even started yet. Talk to those customers after the work has been completed. That way, the contractor can't cherrypick by just give you the names of extremely satisfied customers. For exterior work and additions, you should be able to stop by once or twice and observe the work in progress. References of course are a good thing..however Ive seen in this area a very high percentage of utterly ill informed and often nasty customers what whine to me about what a loser his last contractor was....and since I know most of these guys I can say in many cases the complaints are bogus. No job is perfect. Many good contractors are trashed to the max on almost totally irrelevant or unavoidable minor issues. So when getting refferences Id also ask if the person could detail any problems..... if they start off with '''ya ... and their men parked RIGHT IN MY DRIVWAY to unload the material... etc." You have your first clue... that customer was nutz. I tell Id be glad to do thier work but am booked up until 2008, there is no shortage of those in some areas. and they do it to chizzle the bills also. Many customers in this area seem to think they have hired you 8 am to 5 pm daily until the job is finished.. they have no clue that the work is simple contracted to meet a completion schedule even after you point that out ,,, Some will say... 'ya and he showed up at 10 am some days and was gone by 2 ... some days he didnt show up at all...'... so it pays to ask for the details. also ask about the price too... many customers will shop a $30,000 job until they find someone that will do it for 15,000 dollars on a part time as available schedule... or beat the price down to 10,000 then complain when they didnt get the materials specified in the higher priced contracts. A very good percentage of the general public has no clue... and many are abusive or terminally impatient and unrealistic a about construction logistics and mess etc. Ive had some demand a thousand dollars worth of dust prevention, fans, sealed doors, floors and walls etc... be placed in order to shield a 20 second saw cut in dry wall on a job quoted at $200. Myself I interview the customer before the job starts we chat about thier experience with other tradesman, and if they whine a lot I decline to quote them. Others fool me... I quote them.. then if they can find a fingerprint on the wall somewhere they want to deduct 600 dollars from a 1200 bill to cover repainting the entire room.or they will 'sue'...or call the mafia.. Im sure there are bad contractors around, Ive ruin into more than a few. Most are fair to OK though and the abuse they get from customers is not warranted. I asked one ****ing and moaning home owner why they called me if their last contractor was so good... The customer said.... ' he way too high, he rip us off'...'you recommended by my friend, he say you the best one in whole area'. Then after the work starts he complains about me... the complaint with me exact quote "You soww up 9 okwok!!! You NOT sow up at 8 okwok..I pay I pay I pay... you not sow up.. den you LEEEBE at 2 okwok.. .. I no pay .... I no pay... you charge me $1.98 for calking...I buy $1.92...1.92 . 1.92.... YOU *CHEAT ME.. 6 cent... 6 cent....you not finish... you not finish...I call police, I call police.." So much for being the best in the whole area I guess. My last commercial restaurant customer was whining about 15 minutes travel time even though I gave him the drive back in traffic (45 minutes free)... I handed him a 50 dollar bill ... he was still whining ...it was an integrity thing he said.. He didnt want to pay for all of my work time since I had to park so far away from his store in downtown San Francisco... (no parking during rush hour).., alley parking they tow first, then ticket,,, cost 300 dollars or more.... he felt that ran up the bill... he wanted me to deduct some of the time to get the bill down to what thinks is fair. and was a well meaning guy too... he was sincere in his remarks he sells 8 dollar sandwiches... two slices of bread, some sprouts and a turkey slice. Not bad. A good sandwich. No reference from those guys though....damn. I do industrial controls mostly now I tell the other customers that I do the best I can, and thats usually very good but seldom perfect in every detail as that costs more than a job warrants in many cases.. and that they are to watch me closely, and the first instant that they see the work is not going according to their expectations they are to fire me and I will leave and collect my hourly rate and materials to date. That tactic has stopped most of the complaining.. Phil Scott www.philscott.net |
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Alexander Galkin wrote:
I will draw the plan and take care of all permits. I have pretty much experience with applying for permits and inspections. My township local inspectors know me in person as they visited my house several times each inspecting previous projects. I need a contractor to perform a very specific job: excavate soil for addition, build foundation and possible frame floor. I don't need anything else and I will be doing rest myself. Obviously I do not need GC. You probably will need an engineer's stamp on the plans - ask your engineer who he/she thinks is a good contractor for the type of work you need. He may not be able to tell you who is the least expensive, or who completes the job in the least time, but he's been on lots of site inspections and knows who follows the plans, whose workmanship is good. |
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"John Smith" wrote in message ... Alexander Galkin wrote: I will draw the plan and take care of all permits. I have pretty much experience with applying for permits and inspections. My township local inspectors know me in person as they visited my house several times each inspecting previous projects. I need a contractor to perform a very specific job: excavate soil for addition, build foundation and possible frame floor. I don't need anything else and I will be doing rest myself. Obviously I do not need GC. You probably will need an engineer's stamp on the plans - ask your engineer who he/she thinks is a good contractor for the type of work you need. He may not be able to tell you who is the least expensive, or who completes the job in the least time, but he's been on lots of site inspections and knows who follows the plans, whose workmanship is good. If its NOT a public building, but just your home, or even in many cases, calif for example, a factory you will not need an engineers stamp for most of that or any of it some cases...depends on the impact issues and local codes, if its a public use building or not....thats if you are an owner builder. the rules can change if you are a contractor..but not always.. its a regional issue. In your case you can most likely draw up your own plans, take it to the city and they will probably approve them..especially if they are obviously competent...if they look flakey, then the city will insist on a competent set of plans. Phil Scott |
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Alexander Galkin wrote: I want to build a kitchen addition to my house. Excavation, foundation and possible floor framing I want to leave to a contractor. Rest of the work I will be doing myself. How do I find a good reputable contractor in central NJ? I asked several friends of mine, no one built additions so they cannot give me any referrals. I had previously very little and bad experience with contractors. So this time I want to be very careful. I don't want just to open YellowPages and start calling all building contractors by alphabet. I would start by studying up on all the work to be done, including soil/drainage/settling issues. Heat/AC limits or needs. Construction materials and methods. You can't negotiate a project like yours without knowing your options and areas for concern. Look at some new houses for ideas. Check around the neighborhood for a house that has had an addition and knock on the door ) Then, go to your state, city or county website and find three contractors who have held licenses for at least 10 years. Check for complaints or discipline against their licenses, and start getting bids. Bid should include license and insurance info, material type and brand, completion time, payment intervals, lien release info, etc. Our city has construction standards, with detailed drawings, for all kinds of projects. This is their standard for city work, done by city engineers and available on the internet. Good resource, IMO. |
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Make sure you have a FULL set of plans, mechanical, electrical and plumbing.
Make the subs bid off the plans then if they choose, give an alternate very detailed bid. It is the only way you can compare apples to apples. A good web site is www.HVAC-consult.com "John Smith" wrote in message ... Alexander Galkin wrote: I will draw the plan and take care of all permits. I have pretty much experience with applying for permits and inspections. My township local inspectors know me in person as they visited my house several times each inspecting previous projects. I need a contractor to perform a very specific job: excavate soil for addition, build foundation and possible frame floor. I don't need anything else and I will be doing rest myself. Obviously I do not need GC. You probably will need an engineer's stamp on the plans - ask your engineer who he/she thinks is a good contractor for the type of work you need. He may not be able to tell you who is the least expensive, or who completes the job in the least time, but he's been on lots of site inspections and knows who follows the plans, whose workmanship is good. |
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