Unfortunately your phone is not compatible ...
"Unfortunately your phone is not compatible
Not all phones are made to work with Xfinity Mobile, but you can still join Xfinity Mobile by trading in your current phone and buying a new one." Has anyone ever seen the above msg ? We are trying to switch phone carriers and the agent with Xfinity kept getting the above popup msg. We were told a number of reasons why this could happen: "Phone is the wrong technology", "Phone has wrong antenna", Not compatible IMEI number. These are "Galaxy 10+" phones, 3 months old ! Don't know much about phones. Any help is appreciated. |
Unfortunately your phone is not compatible ...
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Unfortunately your phone is not compatible ...
In Ed Pawlowski writes:
On 8/1/2020 8:48 PM, wrote: "Unfortunately your phone is not compatible Xfinity uses the Verizon network. ATT and Verizon use different technology but some newer phones can use either. This may help. Or visit your local Xfinity office https://www.whistleout.com/CellPhone...nother-carrier Xfinity also _heavily_ uses thei WiFi cloud [a], so if your phone doesn't have wifi voice connection capability (most do now, but not all, and the phone also has to be able to handle the auto validation to Xfiniti..) then it won't work. [a] the factory/default cable modem/wifi base they provide subscribers has _two_ separate wifi IDs in it. The first is your own home base, which will require your own set of usernames and passwords. This will only work on your own system. HOWEVER, they've got a separate SSID (base station ID) which is the same on _all_ the default factory cable modem bases. Hence, if your Xfinity phone is in range of any of the literally millions of these, then it'll hook up via WiFi. Similarly, if you have an xfinity account, you can set your laptop to use that universal ID, and this will let you use your laptop at, again, any of the millions of hot spots. Note that most customers do NOT realize their cable modem base is semi public. There's no significant downside to it, and it does NOT crimp down your official account speed when people hook into it. -- __________________________________________________ ___ Knowledge may be power, but communications is the key [to foil spammers, my address has been double rot-13 encoded] |
Unfortunately your phone is not compatible ...
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Unfortunately your phone is not compatible ...
In alt.home.repair, on Sat, 01 Aug 2020 21:01:45 -0400, Dan Espen
wrote: writes: "Unfortunately your phone is not compatible Not all phones are made to work with Xfinity Mobile, but you can still join Xfinity Mobile by trading in your current phone and buying a new one." Has anyone ever seen the above msg ? We are trying to switch phone carriers and the agent with Xfinity kept getting the above popup msg. We were told a number of reasons why this could happen: "Phone is the wrong technology", "Phone has wrong antenna", Not compatible IMEI number. These are "Galaxy 10+" phones, 3 months old ! Instead of trying to switch carriers, I'd try for a second opionion by trying to sign up for Xfinity and see if they ask what phone you have, and give you the same answer If the answers here are not enough, check out comp.mobile.android. Don't know much about phones. Any help is appreciated. The S10+ is 5G compatible. Maybe it meant Xfinity doesn't do 5G? Could be, but pretty stupid to shoo him away just for that. |
Unfortunately your phone is not compatible ...
On Saturday, August 1, 2020 at 7:48:26 PM UTC-5, wrote:
"Unfortunately your phone is not compatible Not all phones are made to work with Xfinity Mobile, but you can still join Xfinity Mobile by trading in your current phone and buying a new one." Has anyone ever seen the above msg ? We are trying to switch phone carriers and the agent with Xfinity kept getting the above popup msg. We were told a number of reasons why this could happen: "Phone is the wrong technology", "Phone has wrong antenna", Not compatible IMEI number. These are "Galaxy 10+" phones, 3 months old ! Don't know much about phones. Any help is appreciated. That's a lot of good info, no wonder we are having issues going from T-Mobile to Xfinity. The link is great, but it only covers Samsung phones up through 7. We purchased Samsung 10+ phones last March. Just purchased new sim cards from Verizon free, but $20 activation fee. Should work. At the Xfinity store the agent was able to insert a different sim card into the phone and it worked ? I was sure that incompatibility stuff was all wrong ! |
Unfortunately your phone is not compatible ...
On Saturday, August 1, 2020 at 8:48:26 PM UTC-4, wrote:
"Unfortunately your phone is not compatible Not all phones are made to work with Xfinity Mobile, but you can still join Xfinity Mobile by trading in your current phone and buying a new one." Has anyone ever seen the above msg ? We are trying to switch phone carriers and the agent with Xfinity kept getting the above popup msg. We were told a number of reasons why this could happen: "Phone is the wrong technology", "Phone has wrong antenna", Not compatible IMEI number. These are "Galaxy 10+" phones, 3 months old ! Don't know much about phones. Any help is appreciated. Googling you can find what technology and which bands Xfinity uses. You also can find what your phone supports. Since it's a new, high end Android phone, my strong suspicion is that it will work and Xfinity doesn't know what they are talking about as evidenced by the stupid excuses they gave you. Could be as simple as since it's new the dummies don't have it entered into their list of supported phones. Meanwhile if there is good Tmobile coverage in your area, check out Mint Mobile. They are a MVNO running on Tmobile. You can get unlimited voice/text and 3GB of high speed data for $15 a month, up to 12GB of hs data for $25 a month. After that it slows to 2G speed, so if you use more data than that, skip it. If you or anyone you know wants to sign up with Mint, let me know, I can give you a referral code for a $15 credit. |
Unfortunately your phone is not compatible ...
On 8/2/20 10:22 AM, trader_4 wrote:
On Saturday, August 1, 2020 at 8:48:26 PM UTC-4, wrote: "Unfortunately your phone is not compatible Not all phones are made to work with Xfinity Mobile, but you can still join Xfinity Mobile by trading in your current phone and buying a new one." Has anyone ever seen the above msg ? We are trying to switch phone carriers and the agent with Xfinity kept getting the above popup msg. We were told a number of reasons why this could happen: "Phone is the wrong technology", "Phone has wrong antenna", Not compatible IMEI number. These are "Galaxy 10+" phones, 3 months old ! Don't know much about phones. Any help is appreciated. Googling you can find what technology and which bands Xfinity uses. You also can find what your phone supports. Since it's a new, high end Android phone, my strong suspicion is that it will work and Xfinity doesn't know what they are talking about as evidenced by the stupid excuses they gave you. Could be as simple as since it's new the dummies don't have it entered into their list of supported phones. Meanwhile if there is good Tmobile coverage in your area, check out Mint Mobile. They are a MVNO running on Tmobile. You can get unlimited voice/text and 3GB of high speed data for $15 a month, up to 12GB of hs data for $25 a month. After that it slows to 2G speed, so if you use more data than that, skip it. If you or anyone you know wants to sign up with Mint, let me know, I can give you a referral code for a $15 credit. I thought about it briefly. Coverage is pretty spotty west of the Missouri River. Nebraska is a big dead spot. https://www.mintmobile.com/coverage/ |
Unfortunately your phone is not compatible ...
On 08/02/2020 09:33 AM, Dean Hoffman wrote:
On 8/2/20 10:22 AM, trader_4 wrote: On Saturday, August 1, 2020 at 8:48:26 PM UTC-4, wrote: "Unfortunately your phone is not compatible Not all phones are made to work with Xfinity Mobile, but you can still join Xfinity Mobile by trading in your current phone and buying a new one." Has anyone ever seen the above msg ? We are trying to switch phone carriers and the agent with Xfinity kept getting the above popup msg. We were told a number of reasons why this could happen: "Phone is the wrong technology", "Phone has wrong antenna", Not compatible IMEI number. These are "Galaxy 10+" phones, 3 months old ! Don't know much about phones. Any help is appreciated. Googling you can find what technology and which bands Xfinity uses. You also can find what your phone supports. Since it's a new, high end Android phone, my strong suspicion is that it will work and Xfinity doesn't know what they are talking about as evidenced by the stupid excuses they gave you. Could be as simple as since it's new the dummies don't have it entered into their list of supported phones. Meanwhile if there is good Tmobile coverage in your area, check out Mint Mobile. They are a MVNO running on Tmobile. You can get unlimited voice/text and 3GB of high speed data for $15 a month, up to 12GB of hs data for $25 a month. After that it slows to 2G speed, so if you use more data than that, skip it. If you or anyone you know wants to sign up with Mint, let me know, I can give you a referral code for a $15 credit. I thought about it briefly. Coverage is pretty spotty west of the Missouri River. Nebraska is a big dead spot. https://www.mintmobile.com/coverage/ T-Mobile isn't great in Montana but even Verizon only covers 58% of the state. It's pretty much limited to the valleys and along the major roads. I turned the phone off last weekend because I knew there was no signal where I was. No surprise, since there weren't any people either. There are some holes that I wouldn't expect. My version of war driving is to pipe Jango to the radio over Bluetooth. When the music stops, I'm in a hole. Years ago my boss tried to convince me to get a cellphone with the argument that I go off hiking by myself and it would be great in emergencies. I didn't have the heart to tell him where I go I'd need a satphone. The only annoyance is I have a geocaching app that is spotty. It's not time to retire the Garmin with preloaded points. |
Unfortunately your phone is not compatible ...
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Unfortunately your phone is not compatible ...
On 8/2/2020 12:40 PM, rbowman wrote:
On 08/02/2020 09:33 AM, Dean Hoffman wrote: On 8/2/20 10:22 AM, trader_4 wrote: On Saturday, August 1, 2020 at 8:48:26 PM UTC-4, wrote: "Unfortunately your phone is not compatible Not all phones are made to work with Xfinity Mobile, but you can still join Xfinity Mobile by trading in your current phone and buying a new one." Has anyone ever seen the above msg ?Â* We are trying to switch phone carriers and the agent with Xfinity kept getting the above popup msg. We were told a number of reasons why this could happen: "Phone is the wrong technology",Â* "Phone has wrong antenna", Not compatible IMEI number. These are "Galaxy 10+"Â* phones, 3 months old ! Don't know much about phones. Any help is appreciated. Googling you can find what technology and which bands Xfinity uses. You also can find what your phone supports.Â* Since it's a new, high end Android phone, my strong suspicion is that it will work and Xfinity doesn't know what they are talking about as evidenced by the stupid excuses they gave you.Â* Could be as simple as since it's new the dummies don't have it entered into their list of supported phones. Meanwhile if there is good Tmobile coverage in your area, check out Mint Mobile.Â* They are a MVNO running on Tmobile.Â* You can get unlimited voice/text and 3GB of high speed data for $15 a month, up to 12GB of hs data for $25 a month.Â* After that it slows to 2G speed, so if you use more data than that, skip it.Â* If you or anyone you know wants to sign up with Mint, let me know, I can give you a referral code for a $15 credit. Â*Â*Â*Â*Â*Â* I thought about it briefly.Â*Â* Coverage is pretty spotty west of the Missouri River.Â* Nebraska is a big dead spot. https://www.mintmobile.com/coverage/ T-Mobile isn't great in Montana but even Verizon only covers 58% of the state. It's pretty much limited to the valleys and along the major roads. I turned the phone off last weekend because I knew there was no signal where I was. No surprise, since there weren't any people either. There are some holes that I wouldn't expect. My version of war driving is to pipe Jango to the radio over Bluetooth. When the music stops, I'm in a hole. Years ago my boss tried to convince me to get a cellphone with the argument that I go off hiking by myself and it would be great in emergencies. I didn't have the heart to tell him where I go I'd need a satphone. The only annoyance is I have a geocaching app that is spotty. It's not time to retire the Garmin with preloaded points. Same with me hunting in crowded DE. Many place I hunted had no reception and I carried a Garmin gps. Sitting here typing this right now I just turned on my cell phone to "no service". As the crow flies, cell tower is less than 2 miles away but their is a hill between us blocking it. I have a simple flip phone but wife's smart phone works on our wifi. |
lowbrowwoman, Birdbrain's eternal senile whore!
On Sun, 2 Aug 2020 10:40:31 -0600, lowbrowwoman, the endlessly driveling,
troll-feeding, senile idiot, blabbered again: T-Mobile isn't great in Montana but even Verizon only covers 58% of the state. FLUSH more lengthy senile blather So, why does nobody in real life want to listen to your lengthy senile blather, senile gossip? Any idea, you endlessly blathering washerwoman? BG |
Unfortunately your phone is not compatible ...
On 08/02/2020 11:16 AM, Frank wrote:
Sitting here typing this right now I just turned on my cell phone to "no service". As the crow flies, cell tower is less than 2 miles away but their is a hill between us blocking it. I have a simple flip phone but wife's smart phone works on our wifi. I know of two places around here where there are homemade signs saying 'cellphone pulloff'. These aren't the safety pulloff signs that the state puts up but the sweet spots where the locals have figured out you can get a signal. |
lowbrowwoman, Birdbrain's eternal senile whore!
On Sun, 2 Aug 2020 21:25:32 -0600, lowbrowwoman, the endlessly driveling,
troll-feeding, senile idiot, blabbered again: I know of two places around here where there are homemade signs saying 'cellphone pulloff'. These aren't the safety pulloff signs that the state puts up but the sweet spots where the locals have figured out you can get a signal. Wanna talk more about it, senile gossip? I bet you want to! LOL |
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