Product Recall - European Plug Heads for Power Adaptors
 

https://www.cpsc.gov/Recalls/2017/NV...Power-Adaptors


Consumer Contact:

NVIDIA toll-free at 800-797-6530 anytime or online at
www.nvidia.com and click on USA/Canada Link, then click
on the support tab located at the top of the page.


Recall Details

Description:


This recall involves European plug heads for power adaptors
included with NVIDIA SHIELD„¢ World Charger Kits, as well as
with NVIDIA SHIELD tablet computers and TVs intended for use
in Europe. The European plug head has two thin round metal
prongs within a black plastic hexagonal extender on a black
plastic base plate that can be attached to the power adaptor.
The power adaptor has the model number SPA011AU5W2 and the
NVIDIA name and logo etched on the side of the power adaptor
where the European plug head can be attached. There are six
different plug heads that come with the World Charger Kit.
Only the European plug head is being recalled.


Remedy:

Consumers should immediately stop using the recalled European
plug heads and contact NVIDIA for a free replacement.


Incidents/Injuries:

There have been no reports of injuries or incidents in the
U.S. NVIDIA has received nine reports of the European plug
heads breaking overseas, including six reports of consumers
receiving electrical shocks.


Sold At:

Online at NVIDIA.com, Amazon.com, BestBuy.com, and NewEgg.com
from October 2015 through June 2017 for about $30.


Importer(s):

NVIDIA Corp., of Santa Clara, Calif.


Manufactured In:

China


Units:

About 6,900 (in addition, about 360 were sold in Canada)

Report an Incident Involving this Product

This recall was conducted, voluntarily by the company, under
CPSCs Fast Track Recall process. Fast Track recalls are
initiated by firms, who commit to work with CPSC to quickly
announce the recall and remedy to protect consumers.