Silestone burnt stain
 

My wife accidentally had put a hot pot from the burner to the countertop and immediately saw what she did and removed it, but it left a partial 'burnt' bottom on it. I tried to remove the stain with some bleach and water mixed, then just bleach and finally a Brillo soap pad...all with no luck. I even used the Bars Keeper Friend. Its just a stain, not a penetration. Anyone here have other suggestions how to get rid of that stain? Thanks

Silestone burnt stain
 

On Sat, 7 Jan 2017 11:10:30 -0800 (PST), Joe
wrote:

My wife accidentally had put a hot pot from the burner to the countertop and immediately saw what she did and removed it, but it left a partial 'burnt' bottom on it. I tried to remove the stain with some bleach and water mixed, then just bleach and finally a Brillo soap pad...all with no luck. I even used the Bars Keeper Friend. Its just a stain, not a penetration. Anyone here have other suggestions how to get rid of that stain? Thanks

A pro can buff it out and reseal the surface with new plastic. I have
had zero luck simply polishing this without adding new material to
fill around the exposed aggregate. I can make it better but there will
always be a smudge.

Silestone burnt stain
 

Joe writes:

My wife accidentally had put a hot pot from the burner to the
countertop and immediately saw what she did and removed it, but it
left a partial 'burnt' bottom on it. I tried to remove the stain with
some bleach and water mixed, then just bleach and finally a Brillo
soap pad...all with no luck. I even used the Bars Keeper Friend. Its
just a stain, not a penetration. Anyone here have other suggestions
how to get rid of that stain? Thanks

Silestone appears to be sold with a 25 year guarantee.
So my advice is call them up.

Our Corian suffered a major crack.
The company came out and fixed it free of charge.
So DIY is not really the way to go with these things.
If you have a guarantee, use it.

--
Dan Espen

Silestone burnt stain
 

On Saturday, January 7, 2017 at 2:37:49 PM UTC-5, wrote:
On Sat, 7 Jan 2017 11:10:30 -0800 (PST), Joe
wrote:

My wife accidentally had put a hot pot from the burner to the countertop and immediately saw what she did and removed it, but it left a partial 'burnt' bottom on it. I tried to remove the stain with some bleach and water mixed, then just bleach and finally a Brillo soap pad...all with no luck. I even used the Bars Keeper Friend. Its just a stain, not a penetration. Anyone here have other suggestions how to get rid of that stain? Thanks

A pro can buff it out and reseal the surface with new plastic. I have
had zero luck simply polishing this without adding new material to
fill around the exposed aggregate. I can make it better but there will
always be a smudge.

My C. T. does not have a sealer...the salespeople said its one of the type that you don't seal..its not porous.

Silestone burnt stain
 

On Saturday, January 7, 2017 at 3:37:13 PM UTC-5, net cop wrote:
Joe writes:

My wife accidentally had put a hot pot from the burner to the
countertop and immediately saw what she did and removed it, but it
left a partial 'burnt' bottom on it. I tried to remove the stain with
some bleach and water mixed, then just bleach and finally a Brillo
soap pad...all with no luck. I even used the Bars Keeper Friend. Its
just a stain, not a penetration. Anyone here have other suggestions
how to get rid of that stain? Thanks

Silestone appears to be sold with a 25 year guarantee.
So my advice is call them up.

Our Corian suffered a major crack.
The company came out and fixed it free of charge.
So DIY is not really the way to go with these things.
If you have a guarantee, use it.

--
Dan Espen

Does the Silestone company give the warranty or the seller? I don't recall. Its been over 5 years ago..Its not porous so a seal is not necessary, said the salesman.

Silestone burnt stain
 

On Sat, 7 Jan 2017 15:37:05 -0800 (PST), Joe wrote:

My wife accidentally had put a hot pot from the burner to the
countertop and immediately saw what she did and removed it, but it
left a partial 'burnt' bottom on it. I tried to remove the stain with
some bleach and water mixed, then just bleach and finally a Brillo
soap pad...all with no luck. I even used the Bars Keeper Friend. Its
just a stain, not a penetration. Anyone here have other suggestions
how to get rid of that stain? Thanks


Begin by filing for divorce.

Then cover the counter with peel and press vinyl tiles.

Silestone burnt stain
 

"Joe" wrote in message
...
On Saturday, January 7, 2017 at 3:37:13 PM UTC-5, net cop wrote:
Joe writes:

My wife accidentally had put a hot pot from the burner to the
countertop and immediately saw what she did and removed it, but it
left a partial 'burnt' bottom on it. I tried to remove the stain with
some bleach and water mixed, then just bleach and finally a Brillo
soap pad...all with no luck. I even used the Bars Keeper Friend. Its
just a stain, not a penetration. Anyone here have other suggestions
how to get rid of that stain? Thanks

Silestone appears to be sold with a 25 year guarantee.
So my advice is call them up.

Our Corian suffered a major crack.
The company came out and fixed it free of charge.
So DIY is not really the way to go with these things.
If you have a guarantee, use it.

--
Dan Espen

Does the Silestone company give the warranty or the seller? I don't
recall. Its been over 5 years ago..Its not porous so a seal is not
necessary, said the salesman.

I think youre going to find that a guarantee from anyone isn't foing to
cover setting a hot pot on it and screwing up the surface.

It doesn't matter that it is non-porous and doesn't need a sealer. it is
plastic and has been burned. Ir will have to be sanded out and repolished.
You need a pro,

Silestone burnt stain
 

On Sat, 7 Jan 2017 15:29:42 -0800 (PST), Joe
wrote:

A pro can buff it out and reseal the surface with new plastic. I have
had zero luck simply polishing this without adding new material to
fill around the exposed aggregate. I can make it better but there will
always be a smudge.

My C. T. does not have a sealer...the salespeople said its one of the type that you don't seal..its not porous.

This is not a sealer in the sense of sealing granite but they do use
some of the plastic binder when they finish buffed out spots.
I have a bunch of this stuff I got from a remodeled commercial bar and
when you cut it or have to bring back that finish, simply polishing
like granite is pretty unrewarding. I have done lots of granite here.

As I said at the top of this thread, call a pro, they have the right
stuff to fix it,

Silestone burnt stain
 

Joe writes:

On Saturday, January 7, 2017 at 3:37:13 PM UTC-5, net cop wrote:
Joe writes:

My wife accidentally had put a hot pot from the burner to the
countertop and immediately saw what she did and removed it, but it
left a partial 'burnt' bottom on it. I tried to remove the stain with
some bleach and water mixed, then just bleach and finally a Brillo
soap pad...all with no luck. I even used the Bars Keeper Friend. Its
just a stain, not a penetration. Anyone here have other suggestions
how to get rid of that stain? Thanks

Silestone appears to be sold with a 25 year guarantee.
So my advice is call them up.

Our Corian suffered a major crack.
The company came out and fixed it free of charge.
So DIY is not really the way to go with these things.
If you have a guarantee, use it.

--
Dan Espen

Does the Silestone company give the warranty or the seller? I don't
recall. Its been over 5 years ago..Its not porous so a seal is not
necessary, said the salesman.

Just call them.
That's all I did.
My contractor bought the Corian.
I didn't have any paper work.
When I called Corian, they knew me by name.

--
Dan Espen

Silestone burnt stain
 

"dadiOH" writes:

"Joe" wrote in message
...
On Saturday, January 7, 2017 at 3:37:13 PM UTC-5, net cop wrote:
Joe writes:

My wife accidentally had put a hot pot from the burner to the
countertop and immediately saw what she did and removed it, but it
left a partial 'burnt' bottom on it. I tried to remove the stain with
some bleach and water mixed, then just bleach and finally a Brillo
soap pad...all with no luck. I even used the Bars Keeper Friend. Its
just a stain, not a penetration. Anyone here have other suggestions
how to get rid of that stain? Thanks

Silestone appears to be sold with a 25 year guarantee.
So my advice is call them up.

Our Corian suffered a major crack.
The company came out and fixed it free of charge.
So DIY is not really the way to go with these things.
If you have a guarantee, use it.

--
Dan Espen

Does the Silestone company give the warranty or the seller? I don't
recall. Its been over 5 years ago..Its not porous so a seal is not
necessary, said the salesman.

I think youre going to find that a guarantee from anyone isn't foing to
cover setting a hot pot on it and screwing up the surface.

It doesn't matter that it is non-porous and doesn't need a sealer. it is
plastic and has been burned. Ir will have to be sanded out and repolished.
You need a pro,

In my case, we cracked the counter by placing the microwave on the
counter and cooking a turkey.
Corian wasn't interested in how it broke, they just fixed it.
Now the microwave sits on a cutting board.

--
Dan Espen

Silestone burnt stain
 

As I said at the top of this thread, call a pro, they have the right
stuff to fix it,

Who do you consider a Pro in this situation. I called the The fabricator and they said right away, without even asking how bad of a burn i created with the accident..."You have to buy a new countertop" Plus, warranty does not carry for burns and the like.".

Silestone burnt stain
 

On Saturday, January 7, 2017 at 3:37:13 PM UTC-5, net cop wrote:
Joe writes:

My wife accidentally had put a hot pot from the burner to the
countertop and immediately saw what she did and removed it, but it
left a partial 'burnt' bottom on it. I tried to remove the stain with
some bleach and water mixed, then just bleach and finally a Brillo
soap pad...all with no luck. I even used the Bars Keeper Friend. Its
just a stain, not a penetration. Anyone here have other suggestions
how to get rid of that stain? Thanks

Silestone appears to be sold with a 25 year guarantee.
So my advice is call them up.

Our Corian suffered a major crack.
The company came out and fixed it free of charge.
So DIY is not really the way to go with these things.
If you have a guarantee, use it.

--
Dan Espen

I did call this morning Jan 9th and they told me that the guarantee does not cover burns and its like...

Silestone burnt stain
 

On Monday, January 9, 2017 at 2:42:51 PM UTC-5, Joe wrote:
On Saturday, January 7, 2017 at 3:37:13 PM UTC-5, net cop wrote:
Joe writes:

My wife accidentally had put a hot pot from the burner to the
countertop and immediately saw what she did and removed it, but it
left a partial 'burnt' bottom on it. I tried to remove the stain with
some bleach and water mixed, then just bleach and finally a Brillo
soap pad...all with no luck. I even used the Bars Keeper Friend. Its
just a stain, not a penetration. Anyone here have other suggestions
how to get rid of that stain? Thanks

Silestone appears to be sold with a 25 year guarantee.
So my advice is call them up.

Our Corian suffered a major crack.
The company came out and fixed it free of charge.
So DIY is not really the way to go with these things.
If you have a guarantee, use it.

--
Dan Espen

I did call this morning Jan 9th and they told me that the guarantee does not cover burns and its like...

OK, so once you found out that you are on the hook for the repair cost, did you ask them if/how it can be fixed?

Did you ask for advice or did you just ask about the warranty?

Silestone burnt stain
 

On Mon, 9 Jan 2017 11:40:41 -0800 (PST), Joe
wrote:



As I said at the top of this thread, call a pro, they have the right
stuff to fix it,

Who do you consider a Pro in this situation. I called the The fabricator and they said right away, without even asking how bad of a burn i created with the accident..."You have to buy a new countertop" Plus, warranty does not carry for burns and the like.".

I would call another guy who does that product. I believe Silestone is
what is generically called "quartz" and one of the selling points was
that it could be repaired. This is far from my favorite counter
surface so I am not here to defend it. Basically this is sand and
plastic binder and there is a way to reconstitute it that involves
adding more binder and buffing it out but I am not sure that wound
will ever totally disappear.
As I said I have a bunch of it here in my materials pile and I have
worked with it a bit but so far I have not been able to duplicate the
factory finish on cut edges.
Granite is a whole lot easier to work.

Silestone burnt stain
 

On 1/9/2017 2:42 PM, Joe wrote:


I did call this morning Jan 9th and they told me that the guarantee does not cover burns and its like...


Seems to have a lot of exceptions. Sort of like a 25 year warranty on a
car as long as you don't drive it.

https://content.cosentino.com/silest...e-Warranty.pdf

Silestone burnt stain
 

Joe writes:

On Saturday, January 7, 2017 at 3:37:13 PM UTC-5, net cop wrote:
Joe writes:

My wife accidentally had put a hot pot from the burner to the
countertop and immediately saw what she did and removed it, but it
left a partial 'burnt' bottom on it. I tried to remove the stain with
some bleach and water mixed, then just bleach and finally a Brillo
soap pad...all with no luck. I even used the Bars Keeper Friend. Its
just a stain, not a penetration. Anyone here have other suggestions
how to get rid of that stain? Thanks

Silestone appears to be sold with a 25 year guarantee.
So my advice is call them up.

Our Corian suffered a major crack.
The company came out and fixed it free of charge.
So DIY is not really the way to go with these things.
If you have a guarantee, use it.

I did call this morning Jan 9th and they told me that the guarantee
does not cover burns and its like...

Well, bad for them. Here we are on the all pervasive Internet and
we all see a good reason to choose Corian over Silestone.

You still need a pro for repairs so, I guess you have to call them back
for a lead on repairs.

--
Dan Espen

Silestone burnt stain
 

On Mon, 09 Jan 2017 20:00:01 -0500, Dan Espen
wrote:

Well, bad for them. Here we are on the all pervasive Internet and
we all see a good reason to choose Corian over Silestone.

You still need a pro for repairs so, I guess you have to call them back
for a lead on repairs.

I have examples of all 5 basic counter surfaces
Mica on table tops and a counter in my shop
Corian on my work bench in the garage
Quartz in the outdoor kitchen
Granite in the 2 outside bars
Maple in the main kitchen.
I actually prefer the Maple but it might just be me.
I am 10 years in and I have not needed to refinish it but it will be
trivial when I do. Glasses do not break when you drop them like they
do on granite and quartz. It is as scratch resistant as Corian with
the poly finish and it does not delaminate like mica can.