On 2016-05-04 11:30 AM, trader_4 wrote:
On Wednesday, May 4, 2016 at 11:17:04 AM UTC-4, Cosmic Dot wrote:
On Wednesday, May 4, 2016 at 4:34:41 AM UTC-4, Jess Askin wrote:
On 05/03/2016 07:12 PM, Cosmic Dot wrote:
So it's 4 days later and it's been raining. Now the phone has dial tone with EXTREME static. I didn't report it yet because I think it might be strike related, and I doubt they'll fix it during the strike anyway. So I'll wait to see what happens if it dries out in a few days or a week. If the DSL goes down
I'll report it immediately.
Fine. Keep a speculative wild goose chase going on the internet, instead
of putting in a service call to Verizon to fix what's almost certainly
their problem.
They're on strike. They're not going to fix this during the strike.

You're right, I wouldn't expect management to know which end of a screwdriver to use but at least call it in and get on their waiting list.

I'll grant you folks that point. They could take weeks, so it's advisable to get on the list. The last tech a year ago told me the wires on the poles were all used or had static. Rain after dry periods did bring on static at that time.

But let me ask another question. I have some old 1960s phone wire. It's 4 wire, and almost stiff. Must be 3 or 4 times thicker than the stuff in my home. If I wire that, directly from the point of demarcation (after the fuses), to the router/modem with RJ45 jack, will it increase the throughput and speed of the DSL connection?

From your description your problem is the wiring outside the house,
not inside. When they fix that, it might improve the DSL.
Changing 20 ft of wire
inside your house when there is likely thousands of feet, if not miles of
wire outside is almost certainly not going to change anything. DSL
is more sensitive to bridge taps on the line and wire gauge changes over
the whole course of the line than it is to the particular gauge of
20 ft of wire inside your house.

Exactly, unless your DSL lines are running *very* close to electrical
wires and other sources of possible noise/interference, it will make
absolutely zero difference.


--
Froz....

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trader_4 posted for all of us...



On Tuesday, May 3, 2016 at 4:02:18 PM UTC-4, Cosmic Dot wrote:
On Thursday, April 28, 2016 at 8:47:21 AM UTC-4, Cosmic Dot wrote:
My phones have no dial tone. My DSL internet works fine. When I call my home number from my cell I hear ringing, but the phones in the house don't ring.

I disconnected all phones and tested one by one. All dead. Still have to replace all the DSL filters one by one. But could they all 5 go dead at once? Could a surge go through the lightning arrestors, knock out 3 phones, leave the DSL router and answering machine untouched? I don't think so.

I don't have an NID. It's 1970s wiring, Bell System. The incoming phone line is in the basement and terminates on a lighting block arrestor. Two maroon solenoids on the sides with incoming wire connected above, and phone lines below.

I hooked up a two wire, red and green jack with RJ11 connector to the incoming wire posts and connected a phone. No dial tone.

So I'm thinking this is not a problem in the wiring or equipment in my home.

I'm asking if anyone sees flaws in my analysis.

Will Verizon install an NID in or outside at no charge?

Will I get marginally faster internet if I have RJ45 cable wired from the incoming directly to my router? It's not a long run maybe 6 feet.

Thanks for any expertise you can offer.

So it's 4 days later and it's been raining. Now the phone has dial tone with EXTREME static. I didn't report it yet because I think it might be strike related, and I doubt they'll fix it during the strike anyway. So I'll wait to see what happens if it dries out in a few days or a week. If the DSL goes down
I'll report it immediately.

Fine. Keep a speculative wild goose chase going on the internet, instead
of putting in a service call to Verizon to fix what's almost certainly
their problem.

+1

--
Tekkie

But let me ask another question. I have some old 1960s phone wire. It's 4 wire, and almost stiff. Must be 3 or 4 times thicker than the stuff in my home. If I wire that, directly from the point of demarcation (after the fuses), to the router/modem with RJ45 jack, will it increase the throughput and speed of the DSL connection?


you can put __one__ DSL line filter there and run a dedicated line to the DSL modem and feed all rest of the regular phone lines in the house through the single DSL filter.

As others have said, the DSL will probably not work any better but it does make for a cleaner installation. sometmes easier to troubleshoot problems.

Mark

On 5/4/16 3:41 PM, wrote:

But let me ask another question. I have some old 1960s phone wire. It's 4 wire, and almost stiff. Must be 3 or 4 times thicker than the stuff in my home. If I wire that, directly from the point of demarcation (after the fuses), to the router/modem with RJ45 jack, will it increase the throughput and speed of the DSL connection?


you can put __one__ DSL line filter there and run a dedicated line to the DSL modem and feed all rest of the regular phone lines in the house through the single DSL filter.

As others have said, the DSL will probably not work any better but it does make for a cleaner installation. sometmes easier to troubleshoot problems.

Mark



When I first got DSL service, I installed it at an existing phone
jack, with filters on all the other phone extensions. When that did
not seem to work well, I did what Mark suggests (install a whole-house
filter at the NID/demarc), and then used a 2 wire twisted pair
shielded cable such as
http://www.showmecables.com/product/...le-Per-FT.aspx

to home-run from there to the modem directly. Made a noticeable
improvement.

Also discovered a quirk of the DSL modem. Over time, as it detected
static, noise, etc on the line that would cause data errors, it would
downshift its speed. I found if I would reset the modem about once a
week, it would re-scan the line to find the highest speed it could
make good data with.

Standard phone co wire is not twisted or shielded.. Adding it helps
reduce interference from electrical noise in the house, (cell phone,
wifi, cordless phone, etc) 22AWG is the same as old-school phone wire.

Note: the above wire is stranded so I tinned the ends for attaching to
terminals

On Wednesday, May 4, 2016 at 5:08:20 PM UTC-4, Retired wrote:
On 5/4/16 3:41 PM, wrote:

But let me ask another question. I have some old 1960s phone wire. It's 4 wire, and almost stiff. Must be 3 or 4 times thicker than the stuff in my home. If I wire that, directly from the point of demarcation (after the fuses), to the router/modem with RJ45 jack, will it increase the throughput and speed of the DSL connection?


you can put __one__ DSL line filter there and run a dedicated line to the DSL modem and feed all rest of the regular phone lines in the house through the single DSL filter.

As others have said, the DSL will probably not work any better but it does make for a cleaner installation. sometmes easier to troubleshoot problems.

Mark



When I first got DSL service, I installed it at an existing phone
jack, with filters on all the other phone extensions. When that did
not seem to work well, I did what Mark suggests (install a whole-house
filter at the NID/demarc), and then used a 2 wire twisted pair
shielded cable such as
http://www.showmecables.com/product/...le-Per-FT.aspx

to home-run from there to the modem directly. Made a noticeable
improvement.

Also discovered a quirk of the DSL modem. Over time, as it detected
static, noise, etc on the line that would cause data errors, it would
downshift its speed. I found if I would reset the modem about once a
week, it would re-scan the line to find the highest speed it could
make good data with.

Standard phone co wire is not twisted or shielded.. Adding it helps
reduce interference from electrical noise in the house, (cell phone,
wifi, cordless phone, etc) 22AWG is the same as old-school phone wire.

Note: the above wire is stranded so I tinned the ends for attaching to
terminals

Thanks I've made a note of that wiring, to check out as time allows.

Today, my phone service is fully repaired. Honestly, I think they were working on the lines. We'd be the last to know. It went off about 8 days ago, and it seems to me the static came on gradually over a couple of days, then faded to black. Now from black it's faded to static, and now full strength without static. These old copper wires. Hoping the rain won't crash it all again.

On Thursday, April 28, 2016 at 8:47:21 AM UTC-4, Cosmic Dot wrote:
My phones have no dial tone. My DSL internet works fine. When I call my home number from my cell I hear ringing, but the phones in the house don't ring.

I disconnected all phones and tested one by one. All dead. Still have to replace all the DSL filters one by one. But could they all 5 go dead at once? Could a surge go through the lightning arrestors, knock out 3 phones, leave the DSL router and answering machine untouched? I don't think so.

I don't have an NID. It's 1970s wiring, Bell System. The incoming phone line is in the basement and terminates on a lighting block arrestor. Two maroon solenoids on the sides with incoming wire connected above, and phone lines below.

I hooked up a two wire, red and green jack with RJ11 connector to the incoming wire posts and connected a phone. No dial tone.

So I'm thinking this is not a problem in the wiring or equipment in my home.

I'm asking if anyone sees flaws in my analysis.

Will Verizon install an NID in or outside at no charge?

Will I get marginally faster internet if I have RJ45 cable wired from the incoming directly to my router? It's not a long run maybe 6 feet.

Thanks for any expertise you can offer.

May 9 Verizon is on the way! Later this week. The phone line, and I have isolated it to the outside line, gets static when it rains, and goes dead, internet and all, when it rains hard for about 8 hours. Then when it dries up, the static reduces to almost nothing. I'm not sure Verizon believed me. I was told basically that copper wire does that. Perhaps they hope not to replace it before FIOS arrives.

On Monday, May 9, 2016 at 9:29:55 PM UTC-4, Cosmic Dot wrote:
On Thursday, April 28, 2016 at 8:47:21 AM UTC-4, Cosmic Dot wrote:
My phones have no dial tone. My DSL internet works fine. When I call my home number from my cell I hear ringing, but the phones in the house don't ring.

I disconnected all phones and tested one by one. All dead. Still have to replace all the DSL filters one by one. But could they all 5 go dead at once? Could a surge go through the lightning arrestors, knock out 3 phones, leave the DSL router and answering machine untouched? I don't think so.

I don't have an NID. It's 1970s wiring, Bell System. The incoming phone line is in the basement and terminates on a lighting block arrestor. Two maroon solenoids on the sides with incoming wire connected above, and phone lines below.

I hooked up a two wire, red and green jack with RJ11 connector to the incoming wire posts and connected a phone. No dial tone.

So I'm thinking this is not a problem in the wiring or equipment in my home.

I'm asking if anyone sees flaws in my analysis.

Will Verizon install an NID in or outside at no charge?

Will I get marginally faster internet if I have RJ45 cable wired from the incoming directly to my router? It's not a long run maybe 6 feet.

Thanks for any expertise you can offer.

May 9 Verizon is on the way! Later this week. The phone line, and I have isolated it to the outside line, gets static when it rains, and goes dead, internet and all, when it rains hard for about 8 hours. Then when it dries up, the static reduces to almost nothing. I'm not sure Verizon believed me. I was told basically that copper wire does that. Perhaps they hope not to replace it before FIOS arrives.

Verizon never showed up. I rescheduled, and all they did was call to ask if the phone is working. Yes it is, and last night's rain didn't cause static or loss of service. And we had an electric power outage on a night with light rain. So I am thinking there never was anything wrong with my phone, it was replacement or wire maintenance. They powered down, and off, and did phone repairs, then last night the electric company did the same thing. Two consecutive Fridays with overnight outages. Not a coincidence. If they would simply inform us of outages beforehand !!!! Instead of everyone calling, and scheduling, and worrying, and spending hours testing their lines and phones ... they like the drama, and the stealth. But I guess it's fixed at this point, the real test will be the next soaking rain of 2 days duration.

On 5/14/2016 8:08 AM, Cosmic Dot wrote:

Verizon never showed up. I rescheduled, and all they did was call to ask if the phone is working. Yes it is, and last night's rain didn't cause static or loss of service. And we had an electric power outage on a night with light rain. So I am thinking there never was anything wrong with my phone, it was replacement or wire maintenance. They powered down, and off, and did phone repairs, then last night the electric company did the same thing. Two consecutive Fridays with overnight outages. Not a coincidence. If they would simply inform us of outages beforehand !!!! Instead of everyone calling, and scheduling, and worrying, and spending hours testing their lines and phones ... they like the drama, and the stealth. But I guess it's fixed at this point, the real test will be the next soaking rain of 2 days duration.


Strange thing happen with phone lines.. I had an internet connection
problem and complained. After testing they said my line was OK, but the
next day they found the problem two blocks away. Neighbor next door
never had the problem.

On 5/14/2016 6:12 AM, Ed Pawlowski wrote:
On 5/14/2016 8:08 AM, Cosmic Dot wrote:

Verizon never showed up. I rescheduled, and all they did was call to
ask if the phone is working. Yes it is, and last night's rain didn't
cause static or loss of service. And we had an electric power outage
on a night with light rain. So I am thinking there never was anything
wrong with my phone, it was replacement or wire maintenance. They
powered down, and off, and did phone repairs, then last night the
electric company did the same thing. Two consecutive Fridays with
overnight outages. Not a coincidence. If they would simply inform us
of outages beforehand !!!! Instead of everyone calling, and
scheduling, and worrying, and spending hours testing their lines and
phones ... they like the drama, and the stealth. But I guess it's
fixed at this point, the real test will be the next soaking rain of 2
days duration.


Strange thing happen with phone lines.. I had an internet connection
problem and complained. After testing they said my line was OK, but the
next day they found the problem two blocks away. Neighbor next door
never had the problem.

a number of times "no problem was found" and then the problem went away.

On Saturday, May 14, 2016 at 9:12:09 AM UTC-4, Ed Pawlowski wrote:
On 5/14/2016 8:08 AM, Cosmic Dot wrote:

Verizon never showed up. I rescheduled, and all they did was call to ask if the phone is working. Yes it is, and last night's rain didn't cause static or loss of service. And we had an electric power outage on a night with light rain. So I am thinking there never was anything wrong with my phone, it was replacement or wire maintenance. They powered down, and off, and did phone repairs, then last night the electric company did the same thing. Two consecutive Fridays with overnight outages. Not a coincidence. If they would simply inform us of outages beforehand !!!! Instead of everyone calling, and scheduling, and worrying, and spending hours testing their lines and phones ... they like the drama, and the stealth. But I guess it's fixed at this point, the real test will be the next soaking rain of 2 days duration.

trader_4 posted for all of us...




Strangest thing I ever had happen is a phone line with a problem calling
911 by itself. One morning I had no phone service. I figured I'd just
wait awhile. A few hours later, it was working again. In the afternoon,
I had the police here, responding to a 911 hangup call. I told them I
had the phone problem, somehow that must have been the cause. They said
they have heard about it happening before. Later than day, I went out,
when I returned, cop car there again. Same thing. So, this time the
cops notified the 911 people that it was a problem and to ignore it.
I called Verizon and I guess they fixed whatever it was. Looks like
an intermitted short or whatever can send a series of pulses that looks
like the string 911.

Yup, that happens. Usually in underground feeds. I've responded to a few,
they are getting less as they force fiber.

It's worse when the crappy line is the alarm line because the alarm co's
don't check the phone lines until they get stumped.

--
Tekkie