Tiger Direct
 

No TV
They say TV shipped 9/18 (7-10 days out)
Now 11 days later and they send me a survey asking how I like my TV.
(that didn't end well)
Google hits me too. Worse review. I had fun with that.

Then I decide to call.
20 minutes and a lot of "press ,sumpin", bad music and reasons why I
should choose Tiger direct, it occurs to me "why am I waiting on the
phone to tell them I am tired of waiting on a TV"? So I hung up.

I tried Email and the response was some bull**** about problems at the
shipping department

Were they lying when they said it went out on 9/18 or are they lying
now?

1900 EST and nothing back from TD

Tiger Direct
 

On Wed, 30 Sep 2015 19:16:58 -0400, wrote:


No TV
They say TV shipped 9/18 (7-10 days out)
Now 11 days later and they send me a survey asking how I like my TV.
(that didn't end well)
Google hits me too. Worse review. I had fun with that.

Then I decide to call.
20 minutes and a lot of "press ,sumpin", bad music and reasons why I
should choose Tiger direct, it occurs to me "why am I waiting on the
phone to tell them I am tired of waiting on a TV"? So I hung up.

I tried Email and the response was some bull**** about problems at the
shipping department

Were they lying when they said it went out on 9/18 or are they lying
now?

1900 EST and nothing back from TD


No tracking number?

Tiger Direct
 

On Wednesday, September 30, 2015 at 6:17:18 PM UTC-5, wrote:
No TV
They say TV shipped 9/18 (7-10 days out)
Now 11 days later and they send me a survey asking how I like my TV.
(that didn't end well)
Google hits me too. Worse review. I had fun with that.

Then I decide to call.
20 minutes and a lot of "press ,sumpin", bad music and reasons why I
should choose Tiger direct, it occurs to me "why am I waiting on the
phone to tell them I am tired of waiting on a TV"? So I hung up.

I tried Email and the response was some bull**** about problems at the
shipping department

Were they lying when they said it went out on 9/18 or are they lying
now?

1900 EST and nothing back from TD

Buyer beware. They have had a bad rep for many yrs...most use NewEgg.

Tiger Direct
 

Tiger Direct
 

Have you contacted your credit card folks that there may be a fraudulent charge on your card???

Tiger Direct
 

On Wed, 30 Sep 2015 18:36:46 -0500, Vic Smith
wrote:

On Wed, 30 Sep 2015 19:16:58 -0400, wrote:


No TV
They say TV shipped 9/18 (7-10 days out)
Now 11 days later and they send me a survey asking how I like my TV.
(that didn't end well)
Google hits me too. Worse review. I had fun with that.

Then I decide to call.
20 minutes and a lot of "press ,sumpin", bad music and reasons why I
should choose Tiger direct, it occurs to me "why am I waiting on the
phone to tell them I am tired of waiting on a TV"? So I hung up.

I tried Email and the response was some bull**** about problems at the
shipping department

Were they lying when they said it went out on 9/18 or are they lying
now?

1900 EST and nothing back from TD


No tracking number?

When I punch that number in it basically says don't call us, we will
call you.
My caller ID log says they never called. (I verified every number in
there)

I am calling them tomorrow. Tiger may have given them the wrong number
although it is right on my copy of the invoice.

Tiger Direct
 

Tiger Direct
 

On 9/30/2015 8:48 PM, bob_villa wrote:
On Wednesday, September 30, 2015 at 6:17:18 PM UTC-5, wrote:
No TV
They say TV shipped 9/18 (7-10 days out)
Now 11 days later and they send me a survey asking how I like my TV.
(that didn't end well)
Google hits me too. Worse review. I had fun with that.

Then I decide to call.
20 minutes and a lot of "press ,sumpin", bad music and reasons why I
should choose Tiger direct, it occurs to me "why am I waiting on the
phone to tell them I am tired of waiting on a TV"? So I hung up.

I tried Email and the response was some bull**** about problems at the
shipping department

Were they lying when they said it went out on 9/18 or are they lying
now?

1900 EST and nothing back from TD

Buyer beware. They have had a bad rep for many yrs...most use NewEgg.

I've ordered tons of stuff from TD and have never had a problem ... even
a large screen TV. I hate their rebate stuff. I've heard from a friend
that they never make good on the rebates. Again, I've never really had
a problem. Ok, once the rebate didn't come through. I called and they
told me what to do, I sent them copies of everything and got the rebate.
Not bad.

Tiger Direct
 

On 09/30/2015 07:48 PM, bob_villa wrote:
On Wednesday, September 30, 2015 at 6:17:18 PM UTC-5, wrote:
No TV
They say TV shipped 9/18 (7-10 days out)
Now 11 days later and they send me a survey asking how I like my TV.
(that didn't end well)
Google hits me too. Worse review. I had fun with that.

Then I decide to call.
20 minutes and a lot of "press ,sumpin", bad music and reasons why I
should choose Tiger direct, it occurs to me "why am I waiting on the
phone to tell them I am tired of waiting on a TV"? So I hung up.

I tried Email and the response was some bull**** about problems at the
shipping department

Were they lying when they said it went out on 9/18 or are they lying
now?

1900 EST and nothing back from TD

Buyer beware. They have had a bad rep for many yrs...most use NewEgg.




I agree...I switched over to NewEgg years ago.

Biggest problem I had with Tiger Direct though was that they did not
volunteer any info on exactly how I was supposed to get a rebate on such
items.


That said, NewEgg was not 100% perfect either, but the one time I had a
problem it was eventually resolved

Tiger Direct
 

On 10/1/2015 8:06 AM, Art Todesco wrote:
On 9/30/2015 8:48 PM, bob_villa wrote:
On Wednesday, September 30, 2015 at 6:17:18 PM UTC-5,
wrote:
No TV


[snip]

Buyer beware. They have had a bad rep for many yrs...most use NewEgg.

I've ordered tons of stuff from TD and have never had a problem ... even
a large screen TV. I hate their rebate stuff. I've heard from a friend
that they never make good on the rebates. Again, I've never really had
a problem. Ok, once the rebate didn't come through. I called and they
told me what to do, I sent them copies of everything and got the rebate.
Not bad.


I have made numerous purchases over the years from Tiger Direct and have
never had a problem.

OToH, I find that their best and highest use for large purchases such as
a television is to use their pricing to your advantage at a local store.

We have several Tiger Direct brick and mortar stores in the Chicagoland
area. When I went to buy my first big screen flat panel Sony, Best Buy
had it for ~ $3,100. Tiger Direct had it for $2,250.

I wasn't sure that Best Buy would honor it for their price match
guarantee, but they did. Walked out of Best Buy that night with the
television loaded in the van.

I don't doubt that some folks have problems with TD, or BB, or Home
Depot, or Lowes. Anecdotal incidents such as these are going to happen
to everyone at some point. Only when they indicate a course of conduct
by the business do they become a real problem and that problem is
typically self-curing. Bad businesses do not survive long in this
atmosphere of instant communication (and lawsuits!)g

Tiger Direct
 

On 09/30/2015 11:56 PM, Tony Hwang wrote:
wrote:
Have you contacted your credit card folks that there may be a
fraudulent charge on your card???

Nothing yet. I check card bill very carefully every month.
I can cancel one key order option any time.





Just a note here :


If ever reporting a problem where you were charged for something you did
not receive...do not tell your credit company there was a mistake...

always use the word "fraud". I found out the long way that that's the
fasted way to get the issue solved.

Tiger Direct
 

I told you to use a credit card, stoopid ****.
LOL

Tiger Direct
 

On 09/30/2015 04:16 PM, wrote:

No TV
They say TV shipped 9/18 (7-10 days out)
Now 11 days later and they send me a survey asking how I like my TV.
(that didn't end well)
Google hits me too. Worse review. I had fun with that.

Then I decide to call.
20 minutes and a lot of "press ,sumpin", bad music and reasons why I
should choose Tiger direct, it occurs to me "why am I waiting on the
phone to tell them I am tired of waiting on a TV"? So I hung up.

I tried Email and the response was some bull**** about problems at the
shipping department

Were they lying when they said it went out on 9/18 or are they lying
now?

1900 EST and nothing back from TD

I made the mistake of ordering a motherboard from them once, the board
they sent was a different model from both the written description as
well as the image on their webpage. Apparently they ran out of the one
I ordered and substituted the inferior one.

I ended up having to pay shipping to send the thing back.

That was my first, and last order with Tiger Direct.

Jon

Tiger Direct
 

On 10/01/2015 08:06 AM, Art Todesco wrote:



snip

Buyer beware. They have had a bad rep for many yrs...most use NewEgg.

I've ordered tons of stuff from TD and have never had a problem ... even
a large screen TV. I hate their rebate stuff. I've heard from a friend
that they never make good on the rebates. Again, I've never really had
a problem. Ok, once the rebate didn't come through. I called and they
told me what to do, I sent them copies of everything and got the rebate.
Not bad.



They are not very willing to keep the customers aware of how to do
it...to get a rebate you need to go to their site and print out the
rebate form for the particular item.

Best to do that before you order.


First few times I thought they'd do it automatically. wrong


Eventually I called them and they said they'd mail me the form.

They did but they waited until after the 30 day period it was good for.
wrong

Tiger Direct
 

On Wed, 30 Sep 2015 19:16:58 -0400, wrote:


No TV
They say TV shipped 9/18 (7-10 days out)
Now 11 days later and they send me a survey asking how I like my TV.
(that didn't end well)
Google hits me too. Worse review. I had fun with that.

Then I decide to call.
20 minutes and a lot of "press ,sumpin", bad music and reasons why I
should choose Tiger direct, it occurs to me "why am I waiting on the
phone to tell them I am tired of waiting on a TV"? So I hung up.

I tried Email and the response was some bull**** about problems at the
shipping department

Were they lying when they said it went out on 9/18 or are they lying
now?

1900 EST and nothing back from TD

I spent six months waiting for a 42" plasma to arrive from NYC. The
company never charged my card. So, I went to the FTC and filed a
customer complaint on line. http://www.consumer.ftc.gov/

A day later the company called trying to make things right. Kinda of
got nasty (I know where you live). "How can we make it right"? Well
ass hole send me the new 50" plasma the just came out for the same
price!

About a week later it was here... I never did withdraw my complaint
because of the "attitude" they had. I can get an attitude with the
best of them :)

Tiger Direct
 

On Thu, 1 Oct 2015 08:11:47 -0500, philo wrote:



I agree...I switched over to NewEgg years ago.

Biggest problem I had with Tiger Direct though was that they did not
volunteer any info on exactly how I was supposed to get a rebate on such
items.


That said, NewEgg was not 100% perfect either, but the one time I had a
problem it was eventually resolved

I use Newegg for nearly all my PC purchases, especially since Amazon
started charging local taxes.
A couple months ago as part of a new PC build I bought a package of 4
8 gig mem sticks from Newegg. One of the sticks was bad but they want
them all back. The RMA was painless. They e-mailed a posting label
and sent me a new pack of four, which I got 2 days later.
Only time I had to RMA anything with Newegg, and I've spent thousands
with them.

Tiger Direct
 

On 2015-10-01, Jon Danniken wrote:

I ended up having to pay shipping to send the thing back.

That was my first, and last order with Tiger Direct.

Did they charge you a 15% restocking fee?

When I first discovered NewEgg and Tiger Direct, only NE had a
restocking fee. Now, several yrs later, TD has essentially that same
restocking fee:

----------

IMPORTANT NOTE:

In the event that the product you are returning does NOT meet the
requirements described in this document, we will photograph the
merchandise and packaging, and prepare a detailed summary of our
determination as to why the return was denied, the product(s) will be
deemed not eligible for return and may be returned to you or be
subject to a 15% restocking fee.

----------

http://www.tigerdirect.com/sectors/Help/return.asp


nb

Tiger Direct
 

On 09/30/2015 08:48 PM, bob_villa wrote:

They say TV shipped 9/18 (7-10 days out)
Now 11 days later and they send me a survey asking how I like my TV.
(that didn't end well)
Google hits me too. Worse review. I had fun with that.

Then I decide to call.
20 minutes and a lot of "press ,sumpin", bad music and reasons why I
should choose Tiger direct, it occurs to me "why am I waiting on the
phone to tell them I am tired of waiting on a TV"? So I hung up.

I tried Email and the response was some bull**** about problems at the
shipping department

Were they lying when they said it went out on 9/18 or are they lying
now?

1900 EST and nothing back from TD

Buyer beware. They have had a bad rep for many yrs...most use NewEgg.

I've bought far more from NewEgg than from Tiger Direct, but the Tiger
Direct transactions were trouble free.

Perce

Tiger Direct
 

On Wed, 30 Sep 2015 17:48:57 -0700 (PDT), bob_villa
wrote:

On Wednesday, September 30, 2015 at 6:17:18 PM UTC-5, wrote:
No TV
They say TV shipped 9/18 (7-10 days out)
Now 11 days later and they send me a survey asking how I like my TV.
(that didn't end well)
Google hits me too. Worse review. I had fun with that.

Then I decide to call.
20 minutes and a lot of "press ,sumpin", bad music and reasons why I
should choose Tiger direct, it occurs to me "why am I waiting on the
phone to tell them I am tired of waiting on a TV"? So I hung up.

I tried Email and the response was some bull**** about problems at the
shipping department

Were they lying when they said it went out on 9/18 or are they lying
now?

1900 EST and nothing back from TD

Buyer beware. They have had a bad rep for many yrs...most use NewEgg.

I dont like Newegg. because they make it very difficult to get the price
for an item on their website. If they cant put the price up front, I'
move on. I do the same at rummage / garage sales. If I have to ask the
price for every damn thing, I leave. When I shop for anything, price is
one of my first concerns. Even if I like something, I wont buy it if
it's too expensive.

Just like last week, I went to O'Reilies auto parts to get a replacement
auto dome light bulb. I found a two-pack of them wrapped in plastic on
cardboard, (clamshell). $7 for that pack. Although I needed a bulb, I
did not need two of them. But $7 is outrageous and I was not going to
pay that price. I went to another store and bought one bulk bulb for
about one dollar, and did not have to fight opening the damn clamshell
package.

Tiger Direct
 

On Wednesday, September 30, 2015 at 5:49:12 PM UTC-7, bob_villa wrote:

Buyer beware. They have had a bad rep for many yrs...most use NewEgg.

NewEgg is better, but TigerDirect has significantly cleaned up its
act since the days when it mailed out printed catalogs. However
I've never returned anything to TigerDirect, and I do use
ShopRunner to assure that I won't have to pay for return shipping.
TigerDirect rebates are now handled well, and almost always they
pay in 4-5 weeks.

Tiger Direct
 

On 10/04/2015 09:06 PM, wrote:
AIT
They seem to be the problem but I didn't choose them. Tiger did

Advanced Infantry Training? Good luck. I bought some laptop RAM years
ago and the vendor chose Airborne Express. Their highly skilled
personnel left $350 worth of RAM on the neighbor's woodpile.