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-   -   Sommer Synoris 550 garage door opener -- a report (https://www.diybanter.com/home-repair/321175-sommer-synoris-550-garage-door-opener-report.html)

Percival P. Cassidy April 1st 11 08:46 PM

Sommer Synoris 550 garage door opener -- a report
 
Our Wayne-Dalton iDrive quit -- although the motor was supposed to have
a lifetime warranty, they are no longer made and no parts available.

I read the reviews of the German-made* Sommer Synoris 550 opener and
decided to buy one. Lowe's and HD both sell them for the same price
($228), but only on line: not in the stores. Adding the wireless keypad
gets the total price into the free-shipping category. (Amazon also sells
them, but there is no free shipping option.)

The design is very simple: a 24V DC motor with a sprocket travels along
a fixed chain inside a metal C-channel. A metal arm connects the door to
a carriage containing that motor. It is very quiet but significantly
slower than the iDrive (which was claimed to be much faster than other
drives).

Cons: a) the wall station is not wireless as the iDrive's was, so there
is additional wiring to run; b) the iDrive had a delayed-closing
feature, so that I could press the button and walk out through the
still-open door, which would then close behind me; c) no staples were
included, so I had to make a special trip to the store to buy some to
staple the wiring in place.

*It really does seem to have been made in Germany, not in China with a
German company's name on it. Those poor German workers! Fancy being paid
even less than Chinese workers so that they can keep their jobs!

Perce

Smitty Two April 1st 11 11:17 PM

Sommer Synoris 550 garage door opener -- a report
 
In article ,
"Percival P. Cassidy" wrote:

the iDrive had a delayed-closing
feature, so that I could press the button and walk out through the
still-open door


some openers will let you walk out first, then reach only an arm in to
push the close button.

Percival P. Cassidy April 4th 11 10:40 PM

Sommer Synoris 550 garage door opener -- a report
 
Our light module seemed to act up a few times over the past few months,
but I think it was really just a poor contact with the center contact on
the bulb.

Have you tried cleaning the contact on the bulb socket? Have you tried
retraining the light to the opener?

Do you know which kind of opener/light module combination you have? Our
original one had an infra-red link between the opener and the light
module, but this gave a lot of trouble and W-D sent a replacement
circuit board and light module which used a radio-frequency link.

When that all went kaput a couple of years ago W-D sent a complete new
unit -- the one that has recently quit and cannot be repaired. This has
the radio-frequency link also.

How to tell the difference? The only way I know is that the original one
had a hole near the red button on the opener, with the IR diode peeking
through that hole. I can no longer find the original light module (maybe
we got rid of it), but ISTR that it had a sensor next to the red button.

BTW, ours is the iDrive for Torsion Springs, not the iDrive
TorqueMaster. I can only *guess* that the light modules are the same.

If our light module is what you need, I'm sure we can come to some
arrangement.

"Perce"


On 04/04/11 02:58 pm, Rob wrote:
Hi,
I was sorry to hear about the iDrives going under. Both of our garage doors
have the Wayne Dalton door iDrive combination. I really like them compared
to the conventional openers.

I just started having trouble with one of the light modules. I think it is
the sensor. I have not had a chance to take it off and see what I can take
apart and look at.

After reading your post, I wonder if maybe you still had your light module
and was willing to part with it?

Rob

"Percival P. wrote in message
...
Our Wayne-Dalton iDrive quit -- although the motor was supposed to have a
lifetime warranty, they are no longer made and no parts available.

I read the reviews of the German-made* Sommer Synoris 550 opener and
decided to buy one. Lowe's and HD both sell them for the same price
($228), but only on line: not in the stores. Adding the wireless keypad
gets the total price into the free-shipping category. (Amazon also sells
them, but there is no free shipping option.)

The design is very simple: a 24V DC motor with a sprocket travels along a
fixed chain inside a metal C-channel. A metal arm connects the door to a
carriage containing that motor. It is very quiet but significantly slower
than the iDrive (which was claimed to be much faster than other drives).

Cons: a) the wall station is not wireless as the iDrive's was, so there is
additional wiring to run; b) the iDrive had a delayed-closing feature, so
that I could press the button and walk out through the still-open door,
which would then close behind me; c) no staples were included, so I had to
make a special trip to the store to buy some to staple the wiring in
place.

*It really does seem to have been made in Germany, not in China with a
German company's name on it. Those poor German workers! Fancy being paid
even less than Chinese workers so that they can keep their jobs!

Perce





Rob[_30_] April 5th 11 05:22 AM

Sommer Synoris 550 garage door opener -- a report
 
You made me do a little research. We have the iDrive TorqueMaster. It
looks like there was more problems with the Torsion Spring model.
We have had minimal problems so far and the few problems we had were quickly
fixed with a call to customer service.

I believe we have the infra-red lights. There is a little diode at the
opener and a sensor at the light. When I googled I found radio controlled
replacements but no infra-red.

When you say W-D sent you a replacement circuit board, do you mean for in
the opener? Which probably means the radio controlled will not work for me.

So it looks like if I can't find a simple solution, I'm out of luck.

Thanks for the help.
Rob

"Percival P. Cassidy" wrote in message
...
Our light module seemed to act up a few times over the past few months,
but I think it was really just a poor contact with the center contact on
the bulb.

Have you tried cleaning the contact on the bulb socket? Have you tried
retraining the light to the opener?

Do you know which kind of opener/light module combination you have? Our
original one had an infra-red link between the opener and the light
module, but this gave a lot of trouble and W-D sent a replacement circuit
board and light module which used a radio-frequency link.

When that all went kaput a couple of years ago W-D sent a complete new
unit -- the one that has recently quit and cannot be repaired. This has
the radio-frequency link also.

How to tell the difference? The only way I know is that the original one
had a hole near the red button on the opener, with the IR diode peeking
through that hole. I can no longer find the original light module (maybe
we got rid of it), but ISTR that it had a sensor next to the red button.

BTW, ours is the iDrive for Torsion Springs, not the iDrive TorqueMaster.
I can only *guess* that the light modules are the same.

If our light module is what you need, I'm sure we can come to some
arrangement.

"Perce"


On 04/04/11 02:58 pm, Rob wrote:
Hi,
I was sorry to hear about the iDrives going under. Both of our garage
doors
have the Wayne Dalton door iDrive combination. I really like them
compared
to the conventional openers.

I just started having trouble with one of the light modules. I think it
is
the sensor. I have not had a chance to take it off and see what I can
take
apart and look at.

After reading your post, I wonder if maybe you still had your light
module
and was willing to part with it?

Rob

"Percival P. wrote in message
...
Our Wayne-Dalton iDrive quit -- although the motor was supposed to have
a
lifetime warranty, they are no longer made and no parts available.

I read the reviews of the German-made* Sommer Synoris 550 opener and
decided to buy one. Lowe's and HD both sell them for the same price
($228), but only on line: not in the stores. Adding the wireless keypad
gets the total price into the free-shipping category. (Amazon also sells
them, but there is no free shipping option.)

The design is very simple: a 24V DC motor with a sprocket travels along
a
fixed chain inside a metal C-channel. A metal arm connects the door to a
carriage containing that motor. It is very quiet but significantly
slower
than the iDrive (which was claimed to be much faster than other drives).

Cons: a) the wall station is not wireless as the iDrive's was, so there
is
additional wiring to run; b) the iDrive had a delayed-closing feature,
so
that I could press the button and walk out through the still-open door,
which would then close behind me; c) no staples were included, so I had
to
make a special trip to the store to buy some to staple the wiring in
place.

*It really does seem to have been made in Germany, not in China with a
German company's name on it. Those poor German workers! Fancy being paid
even less than Chinese workers so that they can keep their jobs!

Perce







Percival P. Cassidy April 5th 11 02:26 PM

Sommer Synoris 550 garage door opener -- a report
 
The replacement circuit board was for the opener, but along with that
they sent a whole new light unit.

Perce


On 04/05/11 12:22 am, Rob wrote:
You made me do a little research. We have the iDrive TorqueMaster. It
looks like there was more problems with the Torsion Spring model.
We have had minimal problems so far and the few problems we had were quickly
fixed with a call to customer service.

I believe we have the infra-red lights. There is a little diode at the
opener and a sensor at the light. When I googled I found radio controlled
replacements but no infra-red.

When you say W-D sent you a replacement circuit board, do you mean for in
the opener? Which probably means the radio controlled will not work for me.

So it looks like if I can't find a simple solution, I'm out of luck.

Thanks for the help.
Rob

"Percival P. wrote in message
...
Our light module seemed to act up a few times over the past few months,
but I think it was really just a poor contact with the center contact on
the bulb.

Have you tried cleaning the contact on the bulb socket? Have you tried
retraining the light to the opener?

Do you know which kind of opener/light module combination you have? Our
original one had an infra-red link between the opener and the light
module, but this gave a lot of trouble and W-D sent a replacement circuit
board and light module which used a radio-frequency link.

When that all went kaput a couple of years ago W-D sent a complete new
unit -- the one that has recently quit and cannot be repaired. This has
the radio-frequency link also.

How to tell the difference? The only way I know is that the original one
had a hole near the red button on the opener, with the IR diode peeking
through that hole. I can no longer find the original light module (maybe
we got rid of it), but ISTR that it had a sensor next to the red button.

BTW, ours is the iDrive for Torsion Springs, not the iDrive TorqueMaster.
I can only *guess* that the light modules are the same.

If our light module is what you need, I'm sure we can come to some
arrangement.

"Perce"


On 04/04/11 02:58 pm, Rob wrote:
Hi,
I was sorry to hear about the iDrives going under. Both of our garage
doors
have the Wayne Dalton door iDrive combination. I really like them
compared
to the conventional openers.

I just started having trouble with one of the light modules. I think it
is
the sensor. I have not had a chance to take it off and see what I can
take
apart and look at.

After reading your post, I wonder if maybe you still had your light
module
and was willing to part with it?

Rob

"Percival P. wrote in message
...
Our Wayne-Dalton iDrive quit -- although the motor was supposed to have
a
lifetime warranty, they are no longer made and no parts available.

I read the reviews of the German-made* Sommer Synoris 550 opener and
decided to buy one. Lowe's and HD both sell them for the same price
($228), but only on line: not in the stores. Adding the wireless keypad
gets the total price into the free-shipping category. (Amazon also sells
them, but there is no free shipping option.)

The design is very simple: a 24V DC motor with a sprocket travels along
a
fixed chain inside a metal C-channel. A metal arm connects the door to a
carriage containing that motor. It is very quiet but significantly
slower
than the iDrive (which was claimed to be much faster than other drives).

Cons: a) the wall station is not wireless as the iDrive's was, so there
is
additional wiring to run; b) the iDrive had a delayed-closing feature,
so
that I could press the button and walk out through the still-open door,
which would then close behind me; c) no staples were included, so I had
to
make a special trip to the store to buy some to staple the wiring in
place.

*It really does seem to have been made in Germany, not in China with a
German company's name on it. Those poor German workers! Fancy being paid
even less than Chinese workers so that they can keep their jobs!

Perce







[email protected] May 24th 14 12:32 PM

Sommer Synoris 550 garage door opener -- a report
 
The Sommer Opener that Lowe's and Home Depot carry is not the Synoris 550. It is the retail grade model so they can fit it all in one box. The Synoris 550 is the dealer model that comes in 2 separate boxes, one for the rail and one for the motor head and accessories. The biggest difference is that the retail direct drive is a 3 piece rail that is not as strong as the actual Synoris model which is a 2 piece rail. You can purchase the dealer Synoris 550 at www.diy-garage-door-parts.com


On Friday, April 1, 2011 3:46:07 PM UTC-4, Percival P. Cassidy wrote:
Our Wayne-Dalton iDrive quit -- although the motor was supposed to have
a lifetime warranty, they are no longer made and no parts available.

I read the reviews of the German-made* Sommer Synoris 550 opener and
decided to buy one. Lowe's and HD both sell them for the same price
($228), but only on line: not in the stores. Adding the wireless keypad
gets the total price into the free-shipping category. (Amazon also sells
them, but there is no free shipping option.)

The design is very simple: a 24V DC motor with a sprocket travels along
a fixed chain inside a metal C-channel. A metal arm connects the door to
a carriage containing that motor. It is very quiet but significantly
slower than the iDrive (which was claimed to be much faster than other
drives).

Cons: a) the wall station is not wireless as the iDrive's was, so there
is additional wiring to run; b) the iDrive had a delayed-closing
feature, so that I could press the button and walk out through the
still-open door, which would then close behind me; c) no staples were
included, so I had to make a special trip to the store to buy some to
staple the wiring in place.

*It really does seem to have been made in Germany, not in China with a
German company's name on it. Those poor German workers! Fancy being paid
even less than Chinese workers so that they can keep their jobs!

Perce



Percival P. Cassidy May 24th 14 01:27 PM

Sommer Synoris 550 garage door opener -- a report
 
You are responding to a message I posted a little over three years ago!
I am almost certain that it came in two boxes, and if I wrote that it is
a Synoris 550, then that is how it was described. But it is quite
possible, of course, that the Synoris garage door opener that Lowe's and
HD sell *now* is not the Synoris 550 but a lesser model.

But, since you brought up the subject of this garage door opener, let me
add a couple of points to my additional report.

First, it is working fine, but on one occasion it seemed to get confused
and I had to reprogram its settings.

Second, the remotes that came with ours are apparently not the "rolling
code" variety.

Third, some long very thin black plastic pieces have fallen out of the
track but without obvious effect on its operation.

Fourth, guests have commented on its quietness.

Perce


On 05/24/14 07:32 am, wrote:
The Sommer Opener that Lowe's and Home Depot carry is not the Synoris 550. It is the retail grade model so they can fit it all in one box. The Synoris 550 is the dealer model that comes in 2 separate boxes, one for the rail and one for the motor head and accessories. The biggest difference is that the retail direct drive is a 3 piece rail that is not as strong as the actual Synoris model which is a 2 piece rail. You can purchase the dealer Synoris 550 at
www.diy-garage-door-parts.com


On Friday, April 1, 2011 3:46:07 PM UTC-4, Percival P. Cassidy wrote:
Our Wayne-Dalton iDrive quit -- although the motor was supposed to have
a lifetime warranty, they are no longer made and no parts available.

I read the reviews of the German-made* Sommer Synoris 550 opener and
decided to buy one. Lowe's and HD both sell them for the same price
($228), but only on line: not in the stores. Adding the wireless keypad
gets the total price into the free-shipping category. (Amazon also sells
them, but there is no free shipping option.)

The design is very simple: a 24V DC motor with a sprocket travels along
a fixed chain inside a metal C-channel. A metal arm connects the door to
a carriage containing that motor. It is very quiet but significantly
slower than the iDrive (which was claimed to be much faster than other
drives).

Cons: a) the wall station is not wireless as the iDrive's was, so there
is additional wiring to run; b) the iDrive had a delayed-closing
feature, so that I could press the button and walk out through the
still-open door, which would then close behind me; c) no staples were
included, so I had to make a special trip to the store to buy some to
staple the wiring in place.

*It really does seem to have been made in Germany, not in China with a
German company's name on it. Those poor German workers! Fancy being paid
even less than Chinese workers so that they can keep their jobs!

Perce




trader_4 May 24th 14 01:44 PM

Sommer Synoris 550 garage door opener -- a report
 
On Saturday, May 24, 2014 8:27:53 AM UTC-4, Percival P. Cassidy wrote:
You are responding to a message I posted a little over three years ago!

I am almost certain that it came in two boxes, and if I wrote that it is

a Synoris 550, then that is how it was described. But it is quite

possible, of course, that the Synoris garage door opener that Lowe's and

HD sell *now* is not the Synoris 550 but a lesser model.



But, since you brought up the subject of this garage door opener, let me

add a couple of points to my additional report.



First, it is working fine, but on one occasion it seemed to get confused

and I had to reprogram its settings.



Second, the remotes that came with ours are apparently not the "rolling

code" variety.


That's interesting. I would have thought that all garage remote
controls sold in the last 10+ years have been the rolling code
variety. How does it work then? The only other security system
I know of is where you set the code by dip switches, in which case
it's short and never changes. That's not very good, but then maybe
it's good enough. I've heard of a lot of burglaries, but haven't
heard one where they entered by breaking a garage door code, to
get into a house. There are easier ways to get in, eg, use the
remote someone left in their unlocked car, punch out a garage door
window, etc.









Percival P. Cassidy May 24th 14 07:47 PM

Sommer Synoris 550 garage door opener -- a report
 
On 05/24/14 08:44 am, trader_4 wrote:

You are responding to a message I posted a little over three years ago!

I am almost certain that it came in two boxes, and if I wrote that it is

a Synoris 550, then that is how it was described. But it is quite

possible, of course, that the Synoris garage door opener that Lowe's and

HD sell *now* is not the Synoris 550 but a lesser model.



But, since you brought up the subject of this garage door opener, let me

add a couple of points to my additional report.



First, it is working fine, but on one occasion it seemed to get confused

and I had to reprogram its settings.



Second, the remotes that came with ours are apparently not the "rolling

code" variety.


That's interesting. I would have thought that all garage remote
controls sold in the last 10+ years have been the rolling code
variety. How does it work then? The only other security system
I know of is where you set the code by dip switches, in which case
it's short and never changes. That's not very good, but then maybe
it's good enough. I've heard of a lot of burglaries, but haven't
heard one where they entered by breaking a garage door code, to
get into a house. There are easier ways to get in, eg, use the
remote someone left in their unlocked car, punch out a garage door
window, etc.


No DIP switches. We had to "train" the remotes and the opener unit to
recognize each other, then use one of the remotes to train the HomeLink
function in our car. But the code is fixed: it does not change each
time. A "rolling code" version of the Sommer remote is available, and
perhaps it is standard by now.

Perce


Tony Hwang May 25th 14 07:03 AM

Sommer Synoris 550 garage door opener -- a report
 
wrote:
The Sommer Opener that Lowe's and Home Depot carry is not the Synoris 550. It is the retail grade model so they can fit it all in one box. The Synoris 550 is the dealer model that comes in 2 separate boxes, one for the rail and one for the motor head and accessories. The biggest difference is that the retail direct drive is a 3 piece rail that is not as strong as the actual Synoris model which is a 2 piece rail. You can purchase the dealer Synoris 550 at
www.diy-garage-door-parts.com


On Friday, April 1, 2011 3:46:07 PM UTC-4, Percival P. Cassidy wrote:
Our Wayne-Dalton iDrive quit -- although the motor was supposed to have
a lifetime warranty, they are no longer made and no parts available.

I read the reviews of the German-made* Sommer Synoris 550 opener and
decided to buy one. Lowe's and HD both sell them for the same price
($228), but only on line: not in the stores. Adding the wireless keypad
gets the total price into the free-shipping category. (Amazon also sells
them, but there is no free shipping option.)

The design is very simple: a 24V DC motor with a sprocket travels along
a fixed chain inside a metal C-channel. A metal arm connects the door to
a carriage containing that motor. It is very quiet but significantly
slower than the iDrive (which was claimed to be much faster than other
drives).

Cons: a) the wall station is not wireless as the iDrive's was, so there
is additional wiring to run; b) the iDrive had a delayed-closing
feature, so that I could press the button and walk out through the
still-open door, which would then close behind me; c) no staples were
included, so I had to make a special trip to the store to buy some to
staple the wiring in place.

*It really does seem to have been made in Germany, not in China with a
German company's name on it. Those poor German workers! Fancy being paid
even less than Chinese workers so that they can keep their jobs!

Perce


Hi,
When Genie Blue Max went South after 20 yeears good service, I looked
at Sommer Stnoris but I did not buy one. It is slow compared to other
openers. I went back to another Genie. This time Power Max 1500.
Installed myself in less than half a day, been working fince since.
Very quiet, pretty fast open/close speed(adjustable).


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