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#41
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Lowe's blows
So what's new? I had an issue with a Husky power washer that died after
three uses. Store says it's factory's fault. Factory says warranty no good. I made a sign that said, "HD SELLS HUSKY JUNK". I sent a registered letter to the store with a picture of the sign. I said that I intended to picket the store, and notified them of the time and date. I also told them that I had notified the local TV station that has the consumer reports news report. I told them in the letter that if their attitude or that of the supplier changed, to contact me, and I would accept a full refund and cancel my picketing. I got my money back. Steve |
#42
Posted to alt.home.repair,misc.consumers
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Lowe's blows
"Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve |
#43
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Lawyers in small claims court (was: Lowe's blows)
SMS writes:
While small claims court will limit your damages (with the limit depending on your state), you're probably better off because neither side can have a lawyer. That varies from state to state. The OP said he's living in NC. According to http://www.consumeraffairs.com/consumerism/small_nc.html, lawyers are allowed in NC. |
#44
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Lowe's blows
"Oren" wrote in message ... On Thu, 8 Apr 2010 17:49:52 -0400, "Sanity" wrote: "Oren" wrote in message . .. On Thu, 8 Apr 2010 13:20:12 -0700 (PDT), DerbyDad03 wrote: You're right, I stand corrected. As someone else pointed out, this is America and you can sue anybody you want. Actually prevailing in the matter, well, that's a whole different story. Reminds me a fellow, once, that had a dispute with his water company. The company turned off his water! He was going to "bring them to their knees", and somehow made them humble :-/ Maybe he could have put soil in his toilets and grew vegetables?! Guess who won... Apples and pears. Why does Lowe's have the manufacturer sign an agreement to guaranty their products. Lowe's knows that they are the first in line to get sued and want to be protected. So if they are sued, they in turn will sue the manufacturer. Let me ask you a question. You go into an Italian restaurant and order spaghetti and sauce. The cook opens a can of commercial sauce and puts it on the spaghetti. You get food poisoning because the sauce is bad. Who do you sue? The restaurant or the manufacturer of the sauce. The answer is you sue the restaurant and he in turn sues the maker of the sauce. The answer is look closely at the text of the demand letter you posted. Under contracts. Lowe's has indemnified themselves from liability. Under that contract the have advised the manufacturer to contact their insurance carrier, for liability insurance claims. If my Toyota, had an unintended accelerations: should I sue Toyota or the local dealer? For a restaurant... only eat in health department inspected businesses .. lesson learned :-] And an inspection by a health department doesn't mean you won't get food poisoning from the guy who just touched the doorknob before you. Do you ever use the public john at a restaurant? Steve |
#45
Posted to alt.home.repair,misc.consumers
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Lowe's blows
"DerbyDad03" wrote in message ... On Apr 8, 5:49 pm, "Sanity" wrote: "Oren" wrote in message ... On Thu, 8 Apr 2010 13:20:12 -0700 (PDT), DerbyDad03 wrote: You're right, I stand corrected. As someone else pointed out, this is America and you can sue anybody you want. Actually prevailing in the matter, well, that's a whole different story. Reminds me a fellow, once, that had a dispute with his water company. The company turned off his water! He was going to "bring them to their knees", and somehow made them humble :-/ Maybe he could have put soil in his toilets and grew vegetables?! Guess who won... Apples and pears. Why does Lowe's have the manufacturer sign an agreement to guaranty their products. Lowe's knows that they are the first in line to get sued and want to be protected. So if they are sued, they in turn will sue the manufacturer. Let me ask you a question. You go into an Italian restaurant and order spaghetti and sauce. The cook opens a can of commercial sauce and puts it on the spaghetti. You get food poisoning because the sauce is bad. Who do you sue? The restaurant or the manufacturer of the sauce. The answer is you sue the restaurant and he in turn sues the maker of the sauce. Spaghetti and Manicotti Lowes didn't "cook" the ice melting product. They didn't open the package or change it in anyway. They are in no way responsible for what happened to your concrete. If you sue the restaurant, you might have a chance of winning because they played a major part in getting you sick, and maybe the restaurant has chance of winning their suit with the manufacturer, but that's not the same situation as simply buying an unaltered product from Lowes. Look, we can argue the merits all day. Do us a favor: Sue 'em and let us know how it works out. Just a little note. I just received an email from their claims department. They asked for two days and then they'll make me an offer. So evidently I was right and some of you sideline lawyers are wrong. Lowe's protects itself by making all it's vendors offer a guaranty or warranty in their purchase agreement. If the vendor refuses to honor that warranty Lowe's will in most cases and subrogate against the vendor. I'll post in a few days with the exact outcome. |
#46
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Lowe's blows
wrote in message ... On Thu, 8 Apr 2010 17:06:10 -0700, "Steve B" wrote: "Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve No, in real life your lawyer will want to name as many potential defendants as possible. It makes it less likely that the whole case will be summarily thrown out, and gives more options for collecting damages. S.O.P. Exactly |
#47
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Lowe's blows
wrote in message ... On Thu, 8 Apr 2010 17:06:10 -0700, "Steve B" wrote: "Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve No, in real life your lawyer will want to name as many potential defendants as possible. It makes it less likely that the whole case will be summarily thrown out, and gives more options for collecting damages. S.O.P. Bingo....Sounds like you've been there. |
#48
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Lowe's blows
"Steve B" wrote in message ... So what's new? I had an issue with a Husky power washer that died after three uses. Store says it's factory's fault. Factory says warranty no good. I made a sign that said, "HD SELLS HUSKY JUNK". I sent a registered letter to the store with a picture of the sign. I said that I intended to picket the store, and notified them of the time and date. I also told them that I had notified the local TV station that has the consumer reports news report. I told them in the letter that if their attitude or that of the supplier changed, to contact me, and I would accept a full refund and cancel my picketing. I got my money back. Steve HD or Lowe's will take back any defective product. They just return it to the manufacturer and get reimbursed. The manufacturers will take back their merchandise in order to remain vendors with the big box stores. |
#49
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Lowe's blows
"Sanity" wrote in message ... wrote in message ... On Thu, 8 Apr 2010 17:06:10 -0700, "Steve B" wrote: "Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve No, in real life your lawyer will want to name as many potential defendants as possible. It makes it less likely that the whole case will be summarily thrown out, and gives more options for collecting damages. S.O.P. Exactly See....That is true BUT. Your case against Lowes is sour grapes because you're ****ed. Listen....you don't have a case against Lowes, and maybe not even the mfg. You're angry. That's not a good reason to go to court. |
#50
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Lowe's blows
"JimT" wrote in message net... "Sanity" wrote in message ... wrote in message ... On Thu, 8 Apr 2010 17:06:10 -0700, "Steve B" wrote: "Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve No, in real life your lawyer will want to name as many potential defendants as possible. It makes it less likely that the whole case will be summarily thrown out, and gives more options for collecting damages. S.O.P. Exactly See....That is true BUT. Your case against Lowes is sour grapes because you're ****ed. Listen....you don't have a case against Lowes, and maybe not even the mfg. You're angry. That's not a good reason to go to court. It's fantastic that you can tell I'm ****ed and angry. If you were willing to make a wager I'll bet Lowe's comes through for me. Either they'll make the manufacturer pay or they'll pay and go after the vendor. People deal with a big store because they want to avoid problems. They expect that if they have a problem with a product, the store will make good and the store will argue with the vendor. Why would Lowe's have a section in their purchase agreement telling the vendor that they must guaranty their product and that if they don't, Lowe's legal department will enforce the contract? |
#51
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Lowe's blows
"Sanity" wrote in message ... "JimT" wrote in message net... "Sanity" wrote in message ... wrote in message ... On Thu, 8 Apr 2010 17:06:10 -0700, "Steve B" wrote: "Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve No, in real life your lawyer will want to name as many potential defendants as possible. It makes it less likely that the whole case will be summarily thrown out, and gives more options for collecting damages. S.O.P. Exactly See....That is true BUT. Your case against Lowes is sour grapes because you're ****ed. Listen....you don't have a case against Lowes, and maybe not even the mfg. You're angry. That's not a good reason to go to court. It's fantastic that you can tell I'm ****ed and angry. If you were willing to make a wager I'll bet Lowe's comes through for me. Either they'll make the manufacturer pay or they'll pay and go after the vendor. People deal with a big store because they want to avoid problems. They expect that if they have a problem with a product, the store will make good and the store will argue with the vendor. Why would Lowe's have a section in their purchase agreement telling the vendor that they must guaranty their product and that if they don't, Lowe's legal department will enforce the contract? Start talking lawsuit and see how far that gets you. Good Luck, You're going to need it. |
#52
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Lowe's blows
"JimT" wrote in message net... "Sanity" wrote in message ... "JimT" wrote in message net... "Sanity" wrote in message ... wrote in message ... On Thu, 8 Apr 2010 17:06:10 -0700, "Steve B" wrote: "Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve No, in real life your lawyer will want to name as many potential defendants as possible. It makes it less likely that the whole case will be summarily thrown out, and gives more options for collecting damages. S.O.P. Exactly See....That is true BUT. Your case against Lowes is sour grapes because you're ****ed. Listen....you don't have a case against Lowes, and maybe not even the mfg. You're angry. That's not a good reason to go to court. It's fantastic that you can tell I'm ****ed and angry. If you were willing to make a wager I'll bet Lowe's comes through for me. Either they'll make the manufacturer pay or they'll pay and go after the vendor. People deal with a big store because they want to avoid problems. They expect that if they have a problem with a product, the store will make good and the store will argue with the vendor. Why would Lowe's have a section in their purchase agreement telling the vendor that they must guaranty their product and that if they don't, Lowe's legal department will enforce the contract? Start talking lawsuit and see how far that gets you. Good Luck, You're going to need it. I've already intimated that without saying that I'll go that route. I spent my life negotiating and I think I'm pretty good at it. |
#53
Posted to alt.home.repair
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Lowe's blows
"Sanity" wrote in message ... "JimT" wrote in message net... "Sanity" wrote in message ... "JimT" wrote in message net... "Sanity" wrote in message ... wrote in message ... On Thu, 8 Apr 2010 17:06:10 -0700, "Steve B" wrote: "Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve No, in real life your lawyer will want to name as many potential defendants as possible. It makes it less likely that the whole case will be summarily thrown out, and gives more options for collecting damages. S.O.P. Exactly See....That is true BUT. Your case against Lowes is sour grapes because you're ****ed. Listen....you don't have a case against Lowes, and maybe not even the mfg. You're angry. That's not a good reason to go to court. It's fantastic that you can tell I'm ****ed and angry. If you were willing to make a wager I'll bet Lowe's comes through for me. Either they'll make the manufacturer pay or they'll pay and go after the vendor. People deal with a big store because they want to avoid problems. They expect that if they have a problem with a product, the store will make good and the store will argue with the vendor. Why would Lowe's have a section in their purchase agreement telling the vendor that they must guaranty their product and that if they don't, Lowe's legal department will enforce the contract? Start talking lawsuit and see how far that gets you. Good Luck, You're going to need it. I've already intimated that without saying that I'll go that route. I spent my life negotiating and I think I'm pretty good at it. I was looking at Lowe's site and didn't see anything. You might check wiki for "product liability". There is some interesting stuff there. I took a course in business law. (only 1 semester) I'm just going by the "reasonable man" rule. I could be off but I'm just calling it how I see it. My last question for you is: Are you sure it wasn't something else under your control? If you do actually get to the depo stage, you'll have to provide evidence prior to discovery, that it wasn't. |
#54
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Lowe's blows
"Sanity" wrote in message ... "Steve B" wrote in message ... So what's new? I had an issue with a Husky power washer that died after three uses. Store says it's factory's fault. Factory says warranty no good. I made a sign that said, "HD SELLS HUSKY JUNK". I sent a registered letter to the store with a picture of the sign. I said that I intended to picket the store, and notified them of the time and date. I also told them that I had notified the local TV station that has the consumer reports news report. I told them in the letter that if their attitude or that of the supplier changed, to contact me, and I would accept a full refund and cancel my picketing. I got my money back. Steve HD or Lowe's will take back any defective product. They just return it to the manufacturer and get reimbursed. The manufacturers will take back their merchandise in order to remain vendors with the big box stores. That was not my experience. Neither would step up. Steve |
#55
Posted to alt.home.repair,misc.consumers
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Lowe's blows
On 4/8/2010 8:43 PM, Sanity wrote:
Just a little note. I just received an email from their claims department. They asked for two days and then they'll make me an offer. So evidently I was right and some of you sideline lawyers are wrong. Lowe's protects itself by making all it's vendors offer a guaranty or warranty in their purchase agreement. If the vendor refuses to honor that warranty Lowe's will in most cases and subrogate against the vendor. I'll post in a few days with the exact outcome. From whose claim department? I'm assuming Lowes. BTW I had a much different experience with Lowes. I bought a ceiling fan from them 8 years ago and it died recently (it had a remote and neither the light nor fan worked and it was not the remote that was the problem). It was a Harbor Breeze, which is their house brand. The box said "limited lifetime warranty" but I couldn't find anything in the box which explained what that covered (I probably threw it out). I called the phone number on the box and after being told to call another number and then being told to call another number (they have multiple companies making Harbor Breeze fans and they probably were not the same as they were 8 years ago), and eventually having someone take a message and not get back to me, I emailed Lowes at the wecare address you gave in your original post. I got email back from them asking which of their stores I would like them to have contact me. I picked a store and got a call from the lighting manager the next day and I brought him the fan and he said he would make some calls. After a few days he called and said he could not figure out who to talk to but that the store would honor the warranty and I should come in and pick out a new fan. Needless to say I am now a big Lowes fan. Oh, and the new fan also says "limited lifetime warranty" on the box. Hopefully I won't have to use it. Bill |
#56
Posted to alt.home.repair,misc.consumers
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Lowe's blows
Sanity wrote: I live in North Carolina now. For the past five years I've purchased Ice Melt from Lowe's and have not had one problem. This year they had a product called "Ice Melt and Traction". I asked the associate what the difference was from what they used to carry. He told me it's the same with sand added to give better traction. I read the label very carefully. It said "Do not use on concrete that is less than 1 year old or not cured. Concrete should be sealed". Well, my concrete is 5 years old, cured and not only is it sealed, I sealed it with product recommended by Lowe's. As you can guess, the concrete flaked. I went to the manager at Lowe's and he instituted a claim. The manufacturer denies any responsibility. Lowe's sent them a 'demand' letter stating that according to their agreement the manufacturer must assume liability. An agreement to which you're not a party. I didn't hear for awhile so I called Lowe's back. In a nasty tone I was told by their office that Lowe's does not warranty any products they sell and is not responsible. I'll bet some lawyers will argue that sellers can be held responsible for products they sell when they don't explicitly say otherwise. Also the fact that a Lowe's employee said the new product was the same as the old, except for the addition of sand, may be the key to getting Lowe's to accept responsibility. When I lived within walking distance of a Lowe's and a Home Depot, I did 90% of my shopping at HD because Lowe's employed a much worse class of morons. Example: one summer, it took three Lowe's employees to find where the air conditioners were located. OTOH when I asked a HD employee in the garden equipment dept. for a funny electrical switch, he told me not only which aisle at the opposite end of the store had it but also how high off the floor it would be. |
#57
Posted to alt.home.repair,misc.consumers
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Lowe's blows
"Bill" wrote in message ... On 4/8/2010 8:43 PM, Sanity wrote: Just a little note. I just received an email from their claims department. They asked for two days and then they'll make me an offer. So evidently I was right and some of you sideline lawyers are wrong. Lowe's protects itself by making all it's vendors offer a guaranty or warranty in their purchase agreement. If the vendor refuses to honor that warranty Lowe's will in most cases and subrogate against the vendor. I'll post in a few days with the exact outcome. From whose claim department? I'm assuming Lowes. BTW I had a much different experience with Lowes. I bought a ceiling fan from them 8 years ago and it died recently (it had a remote and neither the light nor fan worked and it was not the remote that was the problem). It was a Harbor Breeze, which is their house brand. The box said "limited lifetime warranty" but I couldn't find anything in the box which explained what that covered (I probably threw it out). I called the phone number on the box and after being told to call another number and then being told to call another number (they have multiple companies making Harbor Breeze fans and they probably were not the same as they were 8 years ago), and eventually having someone take a message and not get back to me, I emailed Lowes at the wecare address you gave in your original post. I got email back from them asking which of their stores I would like them to have contact me. I picked a store and got a call from the lighting manager the next day and I brought him the fan and he said he would make some calls. After a few days he called and said he could not figure out who to talk to but that the store would honor the warranty and I should come in and pick out a new fan. Needless to say I am now a big Lowes fan. Oh, and the new fan also says "limited lifetime warranty" on the box. Hopefully I won't have to use it. Bill I've dealt with Lowe's for years and have always been satisfied and I hope I remain the same. |
#58
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Lowe's blows
"Steve B" wrote in message ... "Sanity" wrote in message ... "Steve B" wrote in message ... So what's new? I had an issue with a Husky power washer that died after three uses. Store says it's factory's fault. Factory says warranty no good. I made a sign that said, "HD SELLS HUSKY JUNK". I sent a registered letter to the store with a picture of the sign. I said that I intended to picket the store, and notified them of the time and date. I also told them that I had notified the local TV station that has the consumer reports news report. I told them in the letter that if their attitude or that of the supplier changed, to contact me, and I would accept a full refund and cancel my picketing. I got my money back. Steve HD or Lowe's will take back any defective product. They just return it to the manufacturer and get reimbursed. The manufacturers will take back their merchandise in order to remain vendors with the big box stores. That was not my experience. Neither would step up. Steve |
#59
Posted to alt.home.repair,misc.consumers
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Lowe's blows
On Apr 8, 8:43*pm, "Sanity" wrote:
"DerbyDad03" wrote in message ... On Apr 8, 5:49 pm, "Sanity" wrote: "Oren" wrote in message . .. On Thu, 8 Apr 2010 13:20:12 -0700 (PDT), DerbyDad03 wrote: You're right, I stand corrected. As someone else pointed out, this is America and you can sue anybody you want. Actually prevailing in the matter, well, that's a whole different story. Reminds me a fellow, once, that had a dispute with his water company.. The company turned off his water! *He was going to "bring them to their knees", *and somehow made them humble :-/ Maybe he could have put soil in his toilets and grew vegetables?! Guess who won... Apples and pears. Why does Lowe's have the manufacturer sign an agreement to guaranty their products. *Lowe's knows that they are the first in line to get sued and want to be protected. So if they are sued, they in turn will sue the manufacturer. Let me ask you a question. You go into an Italian restaurant and order spaghetti and sauce. * The cook opens a can of commercial sauce and puts it on the spaghetti. *You get food poisoning because the sauce is bad. Who do you sue? *The restaurant or the manufacturer of the sauce. * The answer is you sue the restaurant and he in turn sues the maker of the sauce. Spaghetti and Manicotti Lowes didn't "cook" the ice melting product. They didn't open the package or change it in anyway. They are in no way responsible for what happened to your concrete. If you sue the restaurant, you might have a chance of winning because they played a major part in getting you sick, and maybe the restaurant has chance of winning their suit with the manufacturer, but that's not the same situation as simply buying an unaltered product from Lowes. Look, we can argue the merits all day. Do us a favor: Sue 'em and let us know how it works out. Just a little note. I just received an email from their claims department.. They asked for two days and then they'll make me an offer. So evidently I was right and some of you sideline lawyers are wrong. Lowe's protects itself by making all it's vendors offer a guaranty or warranty in their purchase agreement. If the vendor refuses to honor that warranty Lowe's will in most cases and subrogate against the vendor. I'll post in a few days with the exact outcome. "So evidently I was right..." When were you right? When you said "Lowes Blows" or when you said that Lowes was responsible for the damage to your driveway? 1 - If they make you an an offer that satisfies you, then you were wrong in saying that they Blow. 2 - If they make you an an offer that satisfies you, then you may still be wrong in claiming that they have hold any fault in the issue. A "settlement" isn't an admission of fault, it could just be a good- will thing to do. See # 1. |
#60
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Lowe's blows
larry moe 'n curly wrote the following:
Sanity wrote: I live in North Carolina now. For the past five years I've purchased Ice Melt from Lowe's and have not had one problem. This year they had a product called "Ice Melt and Traction". I asked the associate what the difference was from what they used to carry. He told me it's the same with sand added to give better traction. I read the label very carefully. It said "Do not use on concrete that is less than 1 year old or not cured. Concrete should be sealed". Well, my concrete is 5 years old, cured and not only is it sealed, I sealed it with product recommended by Lowe's. As you can guess, the concrete flaked. I went to the manager at Lowe's and he instituted a claim. The manufacturer denies any responsibility. Lowe's sent them a 'demand' letter stating that according to their agreement the manufacturer must assume liability. An agreement to which you're not a party. I didn't hear for awhile so I called Lowe's back. In a nasty tone I was told by their office that Lowe's does not warranty any products they sell and is not responsible. I'll bet some lawyers will argue that sellers can be held responsible for products they sell when they don't explicitly say otherwise. Also the fact that a Lowe's employee said the new product was the same as the old, except for the addition of sand, may be the key to getting Lowe's to accept responsibility. When I lived within walking distance of a Lowe's and a Home Depot, I did 90% of my shopping at HD because Lowe's employed a much worse class of morons. Example: one summer, it took three Lowe's employees to find where the air conditioners were located. OTOH when I asked a HD employee in the garden equipment dept. for a funny electrical switch, he told me not only which aisle at the opposite end of the store had it but also how high off the floor it would be. Well, that's good enough for me. I'll only shop at your HD because every employee knows where everything in the store is located. -- Bill In Hamptonburgh, NY In the original Orange County. Est. 1683 To email, remove the double zeroes after @ |
#61
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Lowe's blows
"DerbyDad03" wrote in message ... On Apr 8, 8:43 pm, "Sanity" wrote: "DerbyDad03" wrote in message ... On Apr 8, 5:49 pm, "Sanity" wrote: "Oren" wrote in message . .. On Thu, 8 Apr 2010 13:20:12 -0700 (PDT), DerbyDad03 wrote: You're right, I stand corrected. As someone else pointed out, this is America and you can sue anybody you want. Actually prevailing in the matter, well, that's a whole different story. Reminds me a fellow, once, that had a dispute with his water company. The company turned off his water! He was going to "bring them to their knees", and somehow made them humble :-/ Maybe he could have put soil in his toilets and grew vegetables?! Guess who won... Apples and pears. Why does Lowe's have the manufacturer sign an agreement to guaranty their products. Lowe's knows that they are the first in line to get sued and want to be protected. So if they are sued, they in turn will sue the manufacturer. Let me ask you a question. You go into an Italian restaurant and order spaghetti and sauce. The cook opens a can of commercial sauce and puts it on the spaghetti. You get food poisoning because the sauce is bad. Who do you sue? The restaurant or the manufacturer of the sauce. The answer is you sue the restaurant and he in turn sues the maker of the sauce. Spaghetti and Manicotti Lowes didn't "cook" the ice melting product. They didn't open the package or change it in anyway. They are in no way responsible for what happened to your concrete. If you sue the restaurant, you might have a chance of winning because they played a major part in getting you sick, and maybe the restaurant has chance of winning their suit with the manufacturer, but that's not the same situation as simply buying an unaltered product from Lowes. Look, we can argue the merits all day. Do us a favor: Sue 'em and let us know how it works out. Just a little note. I just received an email from their claims department. They asked for two days and then they'll make me an offer. So evidently I was right and some of you sideline lawyers are wrong. Lowe's protects itself by making all it's vendors offer a guaranty or warranty in their purchase agreement. If the vendor refuses to honor that warranty Lowe's will in most cases and subrogate against the vendor. I'll post in a few days with the exact outcome. "So evidently I was right..." When were you right? When you said "Lowes Blows" or when you said that Lowes was responsible for the damage to your driveway? 1 - If they make you an an offer that satisfies you, then you were wrong in saying that they Blow. 2 - If they make you an an offer that satisfies you, then you may still be wrong in claiming that they have hold any fault in the issue. A "settlement" isn't an admission of fault, it could just be a good- will thing to do. See # 1. When they first disclaimed responsibility, especially after showing me their contract with the supplier I was ****ed. But after much discussion Lowe's saw my point of view. Whether they assume the 'fault' or subrogate against the vendor is not my business. Whether they are doing this to satisfy a customer is my business. I've done enough business with them that I deserve to be satisfied. And why was I right? They would not have that clause in their merchant contracts if they were not responsible, either legally or morally to their customers. |
#62
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Lowe's blows
On Apr 8, 9:20*am, "Sanity" wrote:
I have been a homeowner, mostly up North for the past 50 some odd years. My family is in the construction business so I know a little about building and maintenance. I have used Ice Melt on my driveways and steps for many, many years without a problem. I know not to use rock salt as that would deteriorate the concrete. I live in North Carolina now. For the past five years I've purchased Ice Melt from Lowe's and have not had one problem. This year they had a product called "Ice Melt and Traction". *I asked the associate what the difference was from what they used to carry. He told me it's the same with sand added to give better traction. I read the label very carefully. It said "Do not use on concrete that is less than 1 year old or not cured. Concrete should be sealed". *Well, my concrete is 5 years old, cured and not only is it sealed, I sealed it with product recommended by Lowe's. As you can guess, the concrete flaked. *I went to the manager at Lowe's and he instituted a claim. *The manufacturer denies any responsibility. *Lowe's sent them a 'demand' letter stating that according to their agreement the manufacturer must assume liability. I didn't hear for awhile so I called Lowe's back. In a nasty tone I was told by their office that Lowe's does not warranty any products they sell and is not responsible. All they'll do is refund the money I paid for the bag of ice melt. I asked if this was their policy on everything they sell and they said 'yes'. I will be taking them and the manufacturer to court. Whether I win or not is not important at this point. I just want everyone to know that when Lowe's tells you to email , they really don't. We had the same problem with that stuff at work. Problem is it damaged just some section of the concrete, pieces that had been replaced at one time, and not others. This would indicate that the quality of the concrete, sealer, or workmanship was also involved. Lots of luck with sorting it all out. I put out 10,10,10 fertilizer before it freezes over. Melts the ice, doesnt hurt anything. If I dont get it out in time I just put it over the ice for traction. Jimmie |
#63
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Lowe's blows
On Apr 8, 8:43*pm, "Sanity" wrote:
"DerbyDad03" wrote in message ... On Apr 8, 5:49 pm, "Sanity" wrote: "Oren" wrote in message . .. On Thu, 8 Apr 2010 13:20:12 -0700 (PDT), DerbyDad03 wrote: You're right, I stand corrected. As someone else pointed out, this is America and you can sue anybody you want. Actually prevailing in the matter, well, that's a whole different story. Reminds me a fellow, once, that had a dispute with his water company.. The company turned off his water! *He was going to "bring them to their knees", *and somehow made them humble :-/ Maybe he could have put soil in his toilets and grew vegetables?! Guess who won... Apples and pears. Why does Lowe's have the manufacturer sign an agreement to guaranty their products. *Lowe's knows that they are the first in line to get sued and want to be protected. So if they are sued, they in turn will sue the manufacturer. Let me ask you a question. You go into an Italian restaurant and order spaghetti and sauce. * The cook opens a can of commercial sauce and puts it on the spaghetti. *You get food poisoning because the sauce is bad. Who do you sue? *The restaurant or the manufacturer of the sauce. * The answer is you sue the restaurant and he in turn sues the maker of the sauce. Spaghetti and Manicotti Lowes didn't "cook" the ice melting product. They didn't open the package or change it in anyway. They are in no way responsible for what happened to your concrete. If you sue the restaurant, you might have a chance of winning because they played a major part in getting you sick, and maybe the restaurant has chance of winning their suit with the manufacturer, but that's not the same situation as simply buying an unaltered product from Lowes. Look, we can argue the merits all day. Do us a favor: Sue 'em and let us know how it works out. Just a little note. I just received an email from their claims department.. They asked for two days and then they'll make me an offer. So evidently I was right and some of you sideline lawyers are wrong. Lowe's protects itself by making all it's vendors offer a guaranty or warranty in their purchase agreement. If the vendor refuses to honor that warranty Lowe's will in most cases and subrogate against the vendor. I'll post in a few days with the exact outcome.- Hide quoted text - - Show quoted text - The offer is being made for you to go away so they can end the issue. Your cement work must have a certain degree of defectiveness. I am in southeastern Michigan with climates much harsher than the Carolinas. Localities use salt to clear the roads of snow in the Winter. 56 years of salt and my parents driveway and side walks look like new as well as the rest of the cement work around here. If your case does end up in court, Lowe's will have a corporate person argue their side of the case. No lawyers are permitted in Small Claims Court in Michigan, perhaps the same is true in your area, but the person arguing Lowe's case could very well be a corporate attorney. Small Claims are filed against retail stores all the time, please do not feel that you case is the first one filed against Lowe's. Your case is frivolous. |
#64
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Lowe's blows
"Frank from Deeeetroit" wrote in message ... On Apr 8, 8:43 pm, "Sanity" wrote: "DerbyDad03" wrote in message ... On Apr 8, 5:49 pm, "Sanity" wrote: "Oren" wrote in message . .. On Thu, 8 Apr 2010 13:20:12 -0700 (PDT), DerbyDad03 wrote: You're right, I stand corrected. As someone else pointed out, this is America and you can sue anybody you want. Actually prevailing in the matter, well, that's a whole different story. Reminds me a fellow, once, that had a dispute with his water company. The company turned off his water! He was going to "bring them to their knees", and somehow made them humble :-/ Maybe he could have put soil in his toilets and grew vegetables?! Guess who won... Apples and pears. Why does Lowe's have the manufacturer sign an agreement to guaranty their products. Lowe's knows that they are the first in line to get sued and want to be protected. So if they are sued, they in turn will sue the manufacturer. Let me ask you a question. You go into an Italian restaurant and order spaghetti and sauce. The cook opens a can of commercial sauce and puts it on the spaghetti. You get food poisoning because the sauce is bad. Who do you sue? The restaurant or the manufacturer of the sauce. The answer is you sue the restaurant and he in turn sues the maker of the sauce. Spaghetti and Manicotti Lowes didn't "cook" the ice melting product. They didn't open the package or change it in anyway. They are in no way responsible for what happened to your concrete. If you sue the restaurant, you might have a chance of winning because they played a major part in getting you sick, and maybe the restaurant has chance of winning their suit with the manufacturer, but that's not the same situation as simply buying an unaltered product from Lowes. Look, we can argue the merits all day. Do us a favor: Sue 'em and let us know how it works out. Just a little note. I just received an email from their claims department. They asked for two days and then they'll make me an offer. So evidently I was right and some of you sideline lawyers are wrong. Lowe's protects itself by making all it's vendors offer a guaranty or warranty in their purchase agreement. If the vendor refuses to honor that warranty Lowe's will in most cases and subrogate against the vendor. I'll post in a few days with the exact outcome.- Hide quoted text - - Show quoted text - The offer is being made for you to go away so they can end the issue. Your cement work must have a certain degree of defectiveness. I am in southeastern Michigan with climates much harsher than the Carolinas. Localities use salt to clear the roads of snow in the Winter. 56 years of salt and my parents driveway and side walks look like new as well as the rest of the cement work around here. If your case does end up in court, Lowe's will have a corporate person argue their side of the case. No lawyers are permitted in Small Claims Court in Michigan, perhaps the same is true in your area, but the person arguing Lowe's case could very well be a corporate attorney. Small Claims are filed against retail stores all the time, please do not feel that you case is the first one filed against Lowe's. Your case is frivolous. And I've lived in the North for 60 years before moving here so: 1. I've used ice melt before without problem 2. My whole family is in the building business so we know about concrete. (the vendors packaging said the concrete has to be one year old and sealed, which it was). 3. The concrete used in my driveway met all specs. It cured for 5 years. It's been sealed properly twice. so I think I know a little about concrete. And the case is not frivolous. And lawyers for a Corporation are permitted in most small claims court. And if Lowe's felt no responsibility for products they sell, they would have that 'hold harmless' clause in their vendor contracts and would not threaten the vendor with a legal suit for not upholding their end. Regardless, as long as Lowe's takes care of the problem I don't care if it's just to 'make me go away' or if it's their corporate responsibility that makes them do it. |
#65
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Lowe's blows
On Apr 8, 5:49*pm, "Sanity" wrote:
"Oren" wrote in message ... On Thu, 8 Apr 2010 13:20:12 -0700 (PDT), DerbyDad03 wrote: You're right, I stand corrected. As someone else pointed out, this is America and you can sue anybody you want. Actually prevailing in the matter, well, that's a whole different story. Reminds me a fellow, once, that had a dispute with his water company. The company turned off his water! *He was going to "bring them to their knees", *and somehow made them humble :-/ Maybe he could have put soil in his toilets and grew vegetables?! Guess who won... Apples and pears. Why does Lowe's have the manufacturer sign an agreement to guaranty their products. *Lowe's knows that they are the first in line to get sued and want to be protected. So if they are sued, they in turn will sue the manufacturer. Let me ask you a question. You go into an Italian restaurant and order spaghetti and sauce. * The cook opens a can of commercial sauce and puts it on the spaghetti. *You get food poisoning because the sauce is bad. Who do you sue? *The restaurant or the manufacturer of the sauce. * The answer is you sue the restaurant and he in turn sues the maker of the sauce. Actually there was a similar case on Peoples Court last year. Someone ordered a dish that had pitted olives in it. One of the olives contained a pit and the customer broke a tooth on it. They sued the restaurant and....they LOST. The judge said to prevail the plaintiff would have to show that the restaurant was negligent and did something wrong, which they did not. The judge said they might have a claim against the olive maker, but even then, everyone should know that it's not possible to guarantee 100% perfect removal of all pits. |
#66
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Lowe's blows
On Apr 8, 9:37*pm, "Sanity" wrote:
"JimT" wrote in message net... "Sanity" wrote in message ... wrote in message . .. On Thu, 8 Apr 2010 17:06:10 -0700, "Steve B" wrote: "Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. *And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars * * *--Eric Clapton No, in real life, they go for the "deepest pockets". *That being the client with the most money. Steve No, in real life your lawyer will want to name as many potential defendants as possible. It makes it less likely that the whole case will be summarily thrown out, and gives more options for collecting damages. S.O.P. Exactly See....That is true BUT. Your case against Lowes is sour grapes because you're ****ed. Listen....you don't have a case against Lowes, and maybe not even the mfg. You're angry. That's not a good reason to go to court.. It's fantastic that you can tell I'm ****ed and angry. If you were willing to make a wager I'll bet Lowe's comes through for me. Either they'll make the manufacturer pay or they'll pay and go after the vendor. People deal with a big store because they want to avoid problems. They expect that if they have a problem with a product, the store will make good and the store will argue with the vendor. Why would Lowe's have a section in their purchase agreement telling the vendor that they must guaranty their product and that if they don't, Lowe's legal department will enforce the contract?- Hide quoted text - - Show quoted text - Because they want manufacturer's to offer some reasonable guarantee of their product so that Lowes customers will have some recourse if the product doesn't live up to the guarantee. It's just good business practice. However, that does not mean that every manufacturer has to agree to every claim. It's not at all unusual for a manufacturer to look at a claim and say that the failure is not due to their product, but instead another factor. How many people do you think come back to Lowes and bitch because the paint they bought and put on the outside of their house is peeling? It could be the paint, but far more likely it could be the prep work, primer, conditions during application, etc. What specifically did the manufacturer of the melting product say about your claim? What was the chemical in it? As I posed before, I did a quick google on what is the best ice melting product for concrete and found many references from sites with no apparent dog in the fight that said that the real factor at work is the concrete itself. If it's good concrete properly poured, it doesn't make any difference which particular melting product is used. The spawling you can get is due to the increased freeze thaw cycles that result when you use any of these melting products. |
#67
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Lowe's blows
wrote in message ... On Apr 8, 9:37 pm, "Sanity" wrote: "JimT" wrote in message net... "Sanity" wrote in message ... wrote in message . .. On Thu, 8 Apr 2010 17:06:10 -0700, "Steve B" wrote: "Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve No, in real life your lawyer will want to name as many potential defendants as possible. It makes it less likely that the whole case will be summarily thrown out, and gives more options for collecting damages. S.O.P. Exactly See....That is true BUT. Your case against Lowes is sour grapes because you're ****ed. Listen....you don't have a case against Lowes, and maybe not even the mfg. You're angry. That's not a good reason to go to court. It's fantastic that you can tell I'm ****ed and angry. If you were willing to make a wager I'll bet Lowe's comes through for me. Either they'll make the manufacturer pay or they'll pay and go after the vendor. People deal with a big store because they want to avoid problems. They expect that if they have a problem with a product, the store will make good and the store will argue with the vendor. Why would Lowe's have a section in their purchase agreement telling the vendor that they must guaranty their product and that if they don't, Lowe's legal department will enforce the contract?- Hide quoted text - - Show quoted text - Because they want manufacturer's to offer some reasonable guarantee of their product so that Lowes customers will have some recourse if the product doesn't live up to the guarantee. It's just good business practice. However, that does not mean that every manufacturer has to agree to every claim. It's not at all unusual for a manufacturer to look at a claim and say that the failure is not due to their product, but instead another factor. How many people do you think come back to Lowes and bitch because the paint they bought and put on the outside of their house is peeling? It could be the paint, but far more likely it could be the prep work, primer, conditions during application, etc. What specifically did the manufacturer of the melting product say about your claim? What was the chemical in it? As I posed before, I did a quick google on what is the best ice melting product for concrete and found many references from sites with no apparent dog in the fight that said that the real factor at work is the concrete itself. If it's good concrete properly poured, it doesn't make any difference which particular melting product is used. The spawling you can get is due to the increased freeze thaw cycles that result when you use any of these melting products. I repeat for the umpteenth time: The manufacturer states it's safe use if: a. the concrete is at least one year old. b. the concrete is sealed. The concrete is 5 years old. I've used ice melt on this driveway every year without mishap. I personally sealed the driveway twice. I was here when the driveway was poured. Specs called for a 2500psi mix. The mix that was delivered bright and early in the morning (so as not to sit in the truck for hours) was over 3000 psi. |
#68
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Lowe's blows
wrote in message ... On Apr 8, 5:49 pm, "Sanity" wrote: "Oren" wrote in message ... On Thu, 8 Apr 2010 13:20:12 -0700 (PDT), DerbyDad03 wrote: You're right, I stand corrected. As someone else pointed out, this is America and you can sue anybody you want. Actually prevailing in the matter, well, that's a whole different story. Reminds me a fellow, once, that had a dispute with his water company. The company turned off his water! He was going to "bring them to their knees", and somehow made them humble :-/ Maybe he could have put soil in his toilets and grew vegetables?! Guess who won... Apples and pears. Why does Lowe's have the manufacturer sign an agreement to guaranty their products. Lowe's knows that they are the first in line to get sued and want to be protected. So if they are sued, they in turn will sue the manufacturer. Let me ask you a question. You go into an Italian restaurant and order spaghetti and sauce. The cook opens a can of commercial sauce and puts it on the spaghetti. You get food poisoning because the sauce is bad. Who do you sue? The restaurant or the manufacturer of the sauce. The answer is you sue the restaurant and he in turn sues the maker of the sauce. Actually there was a similar case on Peoples Court last year. Someone ordered a dish that had pitted olives in it. One of the olives contained a pit and the customer broke a tooth on it. They sued the restaurant and....they LOST. The judge said to prevail the plaintiff would have to show that the restaurant was negligent and did something wrong, which they did not. The judge said they might have a claim against the olive maker, but even then, everyone should know that it's not possible to guarantee 100% perfect removal of all pits. ======== That's an interesting PL case. I've heard the same thing about "fish bones". Unfortunately, the plaintiff can't sue God. I'll bet they could if they could serve a subpoena. (St. Peter's Square? Sistine Chapel?) Our court system is out of control but thankfully there are some glimpses of sanity. |
#69
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Lowe's blows
"Sanity" wrote in message ... "DerbyDad03" wrote in message ... On Apr 8, 5:49 pm, "Sanity" wrote: "Oren" wrote in message ... On Thu, 8 Apr 2010 13:20:12 -0700 (PDT), DerbyDad03 wrote: You're right, I stand corrected. As someone else pointed out, this is America and you can sue anybody you want. Actually prevailing in the matter, well, that's a whole different story. Reminds me a fellow, once, that had a dispute with his water company. The company turned off his water! He was going to "bring them to their knees", and somehow made them humble :-/ Maybe he could have put soil in his toilets and grew vegetables?! Guess who won... Apples and pears. Why does Lowe's have the manufacturer sign an agreement to guaranty their products. Lowe's knows that they are the first in line to get sued and want to be protected. So if they are sued, they in turn will sue the manufacturer. Let me ask you a question. You go into an Italian restaurant and order spaghetti and sauce. The cook opens a can of commercial sauce and puts it on the spaghetti. You get food poisoning because the sauce is bad. Who do you sue? The restaurant or the manufacturer of the sauce. The answer is you sue the restaurant and he in turn sues the maker of the sauce. Spaghetti and Manicotti Lowes didn't "cook" the ice melting product. They didn't open the package or change it in anyway. They are in no way responsible for what happened to your concrete. If you sue the restaurant, you might have a chance of winning because they played a major part in getting you sick, and maybe the restaurant has chance of winning their suit with the manufacturer, but that's not the same situation as simply buying an unaltered product from Lowes. Look, we can argue the merits all day. Do us a favor: Sue 'em and let us know how it works out. Just a little note. I just received an email from their claims department. They asked for two days and then they'll make me an offer. So evidently I was right and some of you sideline lawyers are wrong. Lowe's protects itself by making all it's vendors offer a guaranty or warranty in their purchase agreement. If the vendor refuses to honor that warranty Lowe's will in most cases and subrogate against the vendor. I'll post in a few days with the exact outcome. Cool! Please let us know. :-) Post a copy of the actual letter so we can read and make our own determination. I'd like to see that "purchase agreement" too. Thanks |
#70
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Lowe's blows
On 4/8/2010 8:06 PM, Steve B wrote:
"Kurt wrote in message ... In astnet, wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve In real life they go after everyone who has assets because they think their job is to transfer as much wealth as they can to themselves. It only costs them whatever they pay their staff to do the research as to who has assets and how they can get them, the filing fee and a little extra court time. They have already done all of the other work. |
#71
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#72
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Lowe's blows
"Sanity" wrote in message ... wrote in message ... On Apr 8, 9:37 pm, "Sanity" wrote: "JimT" wrote in message net... "Sanity" wrote in message ... wrote in message . .. On Thu, 8 Apr 2010 17:06:10 -0700, "Steve B" wrote: "Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve No, in real life your lawyer will want to name as many potential defendants as possible. It makes it less likely that the whole case will be summarily thrown out, and gives more options for collecting damages. S.O.P. Exactly See....That is true BUT. Your case against Lowes is sour grapes because you're ****ed. Listen....you don't have a case against Lowes, and maybe not even the mfg. You're angry. That's not a good reason to go to court. It's fantastic that you can tell I'm ****ed and angry. If you were willing to make a wager I'll bet Lowe's comes through for me. Either they'll make the manufacturer pay or they'll pay and go after the vendor. People deal with a big store because they want to avoid problems. They expect that if they have a problem with a product, the store will make good and the store will argue with the vendor. Why would Lowe's have a section in their purchase agreement telling the vendor that they must guaranty their product and that if they don't, Lowe's legal department will enforce the contract?- Hide quoted text - - Show quoted text - Because they want manufacturer's to offer some reasonable guarantee of their product so that Lowes customers will have some recourse if the product doesn't live up to the guarantee. It's just good business practice. However, that does not mean that every manufacturer has to agree to every claim. It's not at all unusual for a manufacturer to look at a claim and say that the failure is not due to their product, but instead another factor. How many people do you think come back to Lowes and bitch because the paint they bought and put on the outside of their house is peeling? It could be the paint, but far more likely it could be the prep work, primer, conditions during application, etc. What specifically did the manufacturer of the melting product say about your claim? What was the chemical in it? As I posed before, I did a quick google on what is the best ice melting product for concrete and found many references from sites with no apparent dog in the fight that said that the real factor at work is the concrete itself. If it's good concrete properly poured, it doesn't make any difference which particular melting product is used. The spawling you can get is due to the increased freeze thaw cycles that result when you use any of these melting products. I repeat for the umpteenth time: The manufacturer states it's safe use if: a. the concrete is at least one year old. b. the concrete is sealed. The concrete is 5 years old. I've used ice melt on this driveway every year without mishap. I personally sealed the driveway twice. I was here when the driveway was poured. Specs called for a 2500psi mix. The mix that was delivered bright and early in the morning (so as not to sit in the truck for hours) was over 3000 psi. Maybe mute at this point but, can you prove it? Do you have documents to back it up? Jim |
#73
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Lowe's blows
"JimT" wrote in message net... "Sanity" wrote in message ... "DerbyDad03" wrote in message ... On Apr 8, 5:49 pm, "Sanity" wrote: "Oren" wrote in message ... On Thu, 8 Apr 2010 13:20:12 -0700 (PDT), DerbyDad03 wrote: You're right, I stand corrected. As someone else pointed out, this is America and you can sue anybody you want. Actually prevailing in the matter, well, that's a whole different story. Reminds me a fellow, once, that had a dispute with his water company. The company turned off his water! He was going to "bring them to their knees", and somehow made them humble :-/ Maybe he could have put soil in his toilets and grew vegetables?! Guess who won... Apples and pears. Why does Lowe's have the manufacturer sign an agreement to guaranty their products. Lowe's knows that they are the first in line to get sued and want to be protected. So if they are sued, they in turn will sue the manufacturer. Let me ask you a question. You go into an Italian restaurant and order spaghetti and sauce. The cook opens a can of commercial sauce and puts it on the spaghetti. You get food poisoning because the sauce is bad. Who do you sue? The restaurant or the manufacturer of the sauce. The answer is you sue the restaurant and he in turn sues the maker of the sauce. Spaghetti and Manicotti Lowes didn't "cook" the ice melting product. They didn't open the package or change it in anyway. They are in no way responsible for what happened to your concrete. If you sue the restaurant, you might have a chance of winning because they played a major part in getting you sick, and maybe the restaurant has chance of winning their suit with the manufacturer, but that's not the same situation as simply buying an unaltered product from Lowes. Look, we can argue the merits all day. Do us a favor: Sue 'em and let us know how it works out. Just a little note. I just received an email from their claims department. They asked for two days and then they'll make me an offer. So evidently I was right and some of you sideline lawyers are wrong. Lowe's protects itself by making all it's vendors offer a guaranty or warranty in their purchase agreement. If the vendor refuses to honor that warranty Lowe's will in most cases and subrogate against the vendor. I'll post in a few days with the exact outcome. Cool! Please let us know. :-) Post a copy of the actual letter so we can read and make our own determination. I'd like to see that "purchase agreement" too. Thanks For the third time here is the paragraph. Lowe's will not give out an actual copy of their merchant agreement. ""I direct your attention to the Master Standard Buying Agreement, executed between your company and Lowe's. Please refer to Article V, WARRANTIES AND GUARANTEES, sec (5) which contains the following indemnification agreement. Pursuant to this agreement your company is responsible for this matter. Your company is responsible to Lowe's for the defense and indemnification of any and all claims, including expenses and legal fees resulting from this matter. Lowe's will exercise all available legal remedies to enforce this agreement Failure on your part to respond to this may result in additional expenses, as well as legal action being taken against your company. Lowe's therefore demands immediate acceptance of this claim in writing. If you have any applicable liability insurance coverage for this matter, you should immediately place your insurance carrier on notice." " |
#74
Posted to alt.home.repair
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Lowe's blows
"JimT" wrote in message net... "Sanity" wrote in message ... wrote in message ... On Apr 8, 9:37 pm, "Sanity" wrote: "JimT" wrote in message net... "Sanity" wrote in message ... wrote in message . .. On Thu, 8 Apr 2010 17:06:10 -0700, "Steve B" wrote: "Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve No, in real life your lawyer will want to name as many potential defendants as possible. It makes it less likely that the whole case will be summarily thrown out, and gives more options for collecting damages. S.O.P. Exactly See....That is true BUT. Your case against Lowes is sour grapes because you're ****ed. Listen....you don't have a case against Lowes, and maybe not even the mfg. You're angry. That's not a good reason to go to court. It's fantastic that you can tell I'm ****ed and angry. If you were willing to make a wager I'll bet Lowe's comes through for me. Either they'll make the manufacturer pay or they'll pay and go after the vendor. People deal with a big store because they want to avoid problems. They expect that if they have a problem with a product, the store will make good and the store will argue with the vendor. Why would Lowe's have a section in their purchase agreement telling the vendor that they must guaranty their product and that if they don't, Lowe's legal department will enforce the contract?- Hide quoted text - - Show quoted text - Because they want manufacturer's to offer some reasonable guarantee of their product so that Lowes customers will have some recourse if the product doesn't live up to the guarantee. It's just good business practice. However, that does not mean that every manufacturer has to agree to every claim. It's not at all unusual for a manufacturer to look at a claim and say that the failure is not due to their product, but instead another factor. How many people do you think come back to Lowes and bitch because the paint they bought and put on the outside of their house is peeling? It could be the paint, but far more likely it could be the prep work, primer, conditions during application, etc. What specifically did the manufacturer of the melting product say about your claim? What was the chemical in it? As I posed before, I did a quick google on what is the best ice melting product for concrete and found many references from sites with no apparent dog in the fight that said that the real factor at work is the concrete itself. If it's good concrete properly poured, it doesn't make any difference which particular melting product is used. The spawling you can get is due to the increased freeze thaw cycles that result when you use any of these melting products. I repeat for the umpteenth time: The manufacturer states it's safe use if: a. the concrete is at least one year old. b. the concrete is sealed. The concrete is 5 years old. I've used ice melt on this driveway every year without mishap. I personally sealed the driveway twice. I was here when the driveway was poured. Specs called for a 2500psi mix. The mix that was delivered bright and early in the morning (so as not to sit in the truck for hours) was over 3000 psi. Maybe mute at this point but, can you prove it? Do you have documents to back it up? Jim As a matter of fact, I do. And if and when I go into court, which I doubt I have to do, I can show 40 years of construction supervision to prove I know what I'm talking about. As I said before, my family is in the construction business (skyscrapers, malls, hospitals, etc.) for many, many years. I'm retired quite awhile but I can pick up the phone, have one of our engineers fly down, take a core sample and have it analyzed to prove my point. |
#75
Posted to alt.home.repair
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Lowe's blows
"Sanity" wrote in message ... "JimT" wrote in message net... "Sanity" wrote in message ... wrote in message ... On Apr 8, 9:37 pm, "Sanity" wrote: "JimT" wrote in message net... "Sanity" wrote in message ... wrote in message . .. On Thu, 8 Apr 2010 17:06:10 -0700, "Steve B" wrote: "Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve No, in real life your lawyer will want to name as many potential defendants as possible. It makes it less likely that the whole case will be summarily thrown out, and gives more options for collecting damages. S.O.P. Exactly See....That is true BUT. Your case against Lowes is sour grapes because you're ****ed. Listen....you don't have a case against Lowes, and maybe not even the mfg. You're angry. That's not a good reason to go to court. It's fantastic that you can tell I'm ****ed and angry. If you were willing to make a wager I'll bet Lowe's comes through for me. Either they'll make the manufacturer pay or they'll pay and go after the vendor. People deal with a big store because they want to avoid problems. They expect that if they have a problem with a product, the store will make good and the store will argue with the vendor. Why would Lowe's have a section in their purchase agreement telling the vendor that they must guaranty their product and that if they don't, Lowe's legal department will enforce the contract?- Hide quoted text - - Show quoted text - Because they want manufacturer's to offer some reasonable guarantee of their product so that Lowes customers will have some recourse if the product doesn't live up to the guarantee. It's just good business practice. However, that does not mean that every manufacturer has to agree to every claim. It's not at all unusual for a manufacturer to look at a claim and say that the failure is not due to their product, but instead another factor. How many people do you think come back to Lowes and bitch because the paint they bought and put on the outside of their house is peeling? It could be the paint, but far more likely it could be the prep work, primer, conditions during application, etc. What specifically did the manufacturer of the melting product say about your claim? What was the chemical in it? As I posed before, I did a quick google on what is the best ice melting product for concrete and found many references from sites with no apparent dog in the fight that said that the real factor at work is the concrete itself. If it's good concrete properly poured, it doesn't make any difference which particular melting product is used. The spawling you can get is due to the increased freeze thaw cycles that result when you use any of these melting products. I repeat for the umpteenth time: The manufacturer states it's safe use if: a. the concrete is at least one year old. b. the concrete is sealed. The concrete is 5 years old. I've used ice melt on this driveway every year without mishap. I personally sealed the driveway twice. I was here when the driveway was poured. Specs called for a 2500psi mix. The mix that was delivered bright and early in the morning (so as not to sit in the truck for hours) was over 3000 psi. Maybe mute at this point but, can you prove it? Do you have documents to back it up? Jim As a matter of fact, I do. And if and when I go into court, which I doubt I have to do, I can show 40 years of construction supervision to prove I know what I'm talking about. As I said before, my family is in the construction business (skyscrapers, malls, hospitals, etc.) for many, many years. I'm retired quite awhile but I can pick up the phone, have one of our engineers fly down, take a core sample and have it analyzed to prove my point. How could they prove the sealers were applied? Maybe having the receipts would help. Or the left over containers. Ehhh. Like you said, I doubt it will go to court. I just find this stuff interesting. Is that "purchase agreement" or "lowes product guarantee" available on line and do you have access to a scanner? I'd really be interested in reading. Jim |
#76
Posted to alt.home.repair,misc.consumers
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Lowe's blows
"Sanity" wrote in message ... "JimT" wrote in message net... "Sanity" wrote in message ... "DerbyDad03" wrote in message ... On Apr 8, 5:49 pm, "Sanity" wrote: "Oren" wrote in message ... On Thu, 8 Apr 2010 13:20:12 -0700 (PDT), DerbyDad03 wrote: You're right, I stand corrected. As someone else pointed out, this is America and you can sue anybody you want. Actually prevailing in the matter, well, that's a whole different story. Reminds me a fellow, once, that had a dispute with his water company. The company turned off his water! He was going to "bring them to their knees", and somehow made them humble :-/ Maybe he could have put soil in his toilets and grew vegetables?! Guess who won... Apples and pears. Why does Lowe's have the manufacturer sign an agreement to guaranty their products. Lowe's knows that they are the first in line to get sued and want to be protected. So if they are sued, they in turn will sue the manufacturer. Let me ask you a question. You go into an Italian restaurant and order spaghetti and sauce. The cook opens a can of commercial sauce and puts it on the spaghetti. You get food poisoning because the sauce is bad. Who do you sue? The restaurant or the manufacturer of the sauce. The answer is you sue the restaurant and he in turn sues the maker of the sauce. Spaghetti and Manicotti Lowes didn't "cook" the ice melting product. They didn't open the package or change it in anyway. They are in no way responsible for what happened to your concrete. If you sue the restaurant, you might have a chance of winning because they played a major part in getting you sick, and maybe the restaurant has chance of winning their suit with the manufacturer, but that's not the same situation as simply buying an unaltered product from Lowes. Look, we can argue the merits all day. Do us a favor: Sue 'em and let us know how it works out. Just a little note. I just received an email from their claims department. They asked for two days and then they'll make me an offer. So evidently I was right and some of you sideline lawyers are wrong. Lowe's protects itself by making all it's vendors offer a guaranty or warranty in their purchase agreement. If the vendor refuses to honor that warranty Lowe's will in most cases and subrogate against the vendor. I'll post in a few days with the exact outcome. Cool! Please let us know. :-) Post a copy of the actual letter so we can read and make our own determination. I'd like to see that "purchase agreement" too. Thanks For the third time here is the paragraph. Lowe's will not give out an actual copy of their merchant agreement. ""I direct your attention to the Master Standard Buying Agreement, executed between your company and Lowe's. Please refer to Article V, WARRANTIES AND GUARANTEES, sec (5) which contains the following indemnification agreement. Pursuant to this agreement your company is responsible for this matter. Your company is responsible to Lowe's for the defense and indemnification of any and all claims, including expenses and legal fees resulting from this matter. Lowe's will exercise all available legal remedies to enforce this agreement Failure on your part to respond to this may result in additional expenses, as well as legal action being taken against your company. Lowe's therefore demands immediate acceptance of this claim in writing. If you have any applicable liability insurance coverage for this matter, you should immediately place your insurance carrier on notice." " sorry! :-) Thanks |
#77
Posted to alt.home.repair
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Lowe's blows
"JimT" wrote in message net... "Sanity" wrote in message ... "JimT" wrote in message net... "Sanity" wrote in message ... wrote in message ... On Apr 8, 9:37 pm, "Sanity" wrote: "JimT" wrote in message net... "Sanity" wrote in message ... wrote in message . .. On Thu, 8 Apr 2010 17:06:10 -0700, "Steve B" wrote: "Kurt Ullman" wrote in message ... In article , "JimT" wrote: With all due respect, that is a different scenario. The first suspect would be the restaurant and you'd have a hard time proving it was the mfg. In the OP there is no doubt what caused the problem; in the OP's mind at least. And in real life, they most likely would go after the restaurant AND the maker. -- I get off on '57 Chevys I get off on screamin' guitars --Eric Clapton No, in real life, they go for the "deepest pockets". That being the client with the most money. Steve No, in real life your lawyer will want to name as many potential defendants as possible. It makes it less likely that the whole case will be summarily thrown out, and gives more options for collecting damages. S.O.P. Exactly See....That is true BUT. Your case against Lowes is sour grapes because you're ****ed. Listen....you don't have a case against Lowes, and maybe not even the mfg. You're angry. That's not a good reason to go to court. It's fantastic that you can tell I'm ****ed and angry. If you were willing to make a wager I'll bet Lowe's comes through for me. Either they'll make the manufacturer pay or they'll pay and go after the vendor. People deal with a big store because they want to avoid problems. They expect that if they have a problem with a product, the store will make good and the store will argue with the vendor. Why would Lowe's have a section in their purchase agreement telling the vendor that they must guaranty their product and that if they don't, Lowe's legal department will enforce the contract?- Hide quoted text - - Show quoted text - Because they want manufacturer's to offer some reasonable guarantee of their product so that Lowes customers will have some recourse if the product doesn't live up to the guarantee. It's just good business practice. However, that does not mean that every manufacturer has to agree to every claim. It's not at all unusual for a manufacturer to look at a claim and say that the failure is not due to their product, but instead another factor. How many people do you think come back to Lowes and bitch because the paint they bought and put on the outside of their house is peeling? It could be the paint, but far more likely it could be the prep work, primer, conditions during application, etc. What specifically did the manufacturer of the melting product say about your claim? What was the chemical in it? As I posed before, I did a quick google on what is the best ice melting product for concrete and found many references from sites with no apparent dog in the fight that said that the real factor at work is the concrete itself. If it's good concrete properly poured, it doesn't make any difference which particular melting product is used. The spawling you can get is due to the increased freeze thaw cycles that result when you use any of these melting products. I repeat for the umpteenth time: The manufacturer states it's safe use if: a. the concrete is at least one year old. b. the concrete is sealed. The concrete is 5 years old. I've used ice melt on this driveway every year without mishap. I personally sealed the driveway twice. I was here when the driveway was poured. Specs called for a 2500psi mix. The mix that was delivered bright and early in the morning (so as not to sit in the truck for hours) was over 3000 psi. Maybe mute at this point but, can you prove it? Do you have documents to back it up? Jim As a matter of fact, I do. And if and when I go into court, which I doubt I have to do, I can show 40 years of construction supervision to prove I know what I'm talking about. As I said before, my family is in the construction business (skyscrapers, malls, hospitals, etc.) for many, many years. I'm retired quite awhile but I can pick up the phone, have one of our engineers fly down, take a core sample and have it analyzed to prove my point. How could they prove the sealers were applied? Maybe having the receipts would help. Or the left over containers. Ehhh. Like you said, I doubt it will go to court. I just find this stuff interesting. Is that "purchase agreement" or "lowes product guarantee" available on line and do you have access to a scanner? I'd really be interested in reading. Jim Again, you haven't read my posts. Lowe's will not give out a copy of the merchant agreement. The reason I have that paragraph is that Lowe's insurance company sent it to me to show me that they are actively going after the vendor. |
#78
Posted to alt.home.repair,misc.consumers
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Lowe's blows
"Sanity" wrote in message ... "JimT" wrote in message net... "Sanity" wrote in message ... "DerbyDad03" wrote in message ... On Apr 8, 5:49 pm, "Sanity" wrote: "Oren" wrote in message ... On Thu, 8 Apr 2010 13:20:12 -0700 (PDT), DerbyDad03 wrote: You're right, I stand corrected. As someone else pointed out, this is America and you can sue anybody you want. Actually prevailing in the matter, well, that's a whole different story. Reminds me a fellow, once, that had a dispute with his water company. The company turned off his water! He was going to "bring them to their knees", and somehow made them humble :-/ Maybe he could have put soil in his toilets and grew vegetables?! Guess who won... Apples and pears. Why does Lowe's have the manufacturer sign an agreement to guaranty their products. Lowe's knows that they are the first in line to get sued and want to be protected. So if they are sued, they in turn will sue the manufacturer. Let me ask you a question. You go into an Italian restaurant and order spaghetti and sauce. The cook opens a can of commercial sauce and puts it on the spaghetti. You get food poisoning because the sauce is bad. Who do you sue? The restaurant or the manufacturer of the sauce. The answer is you sue the restaurant and he in turn sues the maker of the sauce. Spaghetti and Manicotti Lowes didn't "cook" the ice melting product. They didn't open the package or change it in anyway. They are in no way responsible for what happened to your concrete. If you sue the restaurant, you might have a chance of winning because they played a major part in getting you sick, and maybe the restaurant has chance of winning their suit with the manufacturer, but that's not the same situation as simply buying an unaltered product from Lowes. Look, we can argue the merits all day. Do us a favor: Sue 'em and let us know how it works out. Just a little note. I just received an email from their claims department. They asked for two days and then they'll make me an offer. So evidently I was right and some of you sideline lawyers are wrong. Lowe's protects itself by making all it's vendors offer a guaranty or warranty in their purchase agreement. If the vendor refuses to honor that warranty Lowe's will in most cases and subrogate against the vendor. I'll post in a few days with the exact outcome. Cool! Please let us know. :-) Post a copy of the actual letter so we can read and make our own determination. I'd like to see that "purchase agreement" too. Thanks For the third time here is the paragraph. Lowe's will not give out an actual copy of their merchant agreement. ""I direct your attention to the Master Standard Buying Agreement, executed between your company and Lowe's. Please refer to Article V, WARRANTIES AND GUARANTEES, sec (5) which contains the following indemnification agreement. Pursuant to this agreement your company is responsible for this matter. Your company is responsible to Lowe's for the defense and indemnification of any and all claims, including expenses and legal fees resulting from this matter. Lowe's will exercise all available legal remedies to enforce this agreement Failure on your part to respond to this may result in additional expenses, as well as legal action being taken against your company. Lowe's therefore demands immediate acceptance of this claim in writing. If you have any applicable liability insurance coverage for this matter, you should immediately place your insurance carrier on notice." " Read it: I don't see how this makes Lowes liable. In fact, I think it's Lowe's way of insuring they won't be liable. In-other-words. If Lowe's does get sued Lowe's could use this as a contract between them and the supplier. So Lowe's can in-turn sue the supplier for breech of contract. It wouldn't strengthen your case against Lowes. It's for Lowes. But of course.....it depends on "what the deffinition of "is" is". :-) ****in' lawyers. |
#79
Posted to alt.home.repair,misc.consumers
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Lowe's blows
"JimT" wrote in message net... "Sanity" wrote in message ... "JimT" wrote in message net... "Sanity" wrote in message ... "DerbyDad03" wrote in message ... On Apr 8, 5:49 pm, "Sanity" wrote: "Oren" wrote in message ... On Thu, 8 Apr 2010 13:20:12 -0700 (PDT), DerbyDad03 wrote: You're right, I stand corrected. As someone else pointed out, this is America and you can sue anybody you want. Actually prevailing in the matter, well, that's a whole different story. Reminds me a fellow, once, that had a dispute with his water company. The company turned off his water! He was going to "bring them to their knees", and somehow made them humble :-/ Maybe he could have put soil in his toilets and grew vegetables?! Guess who won... Apples and pears. Why does Lowe's have the manufacturer sign an agreement to guaranty their products. Lowe's knows that they are the first in line to get sued and want to be protected. So if they are sued, they in turn will sue the manufacturer. Let me ask you a question. You go into an Italian restaurant and order spaghetti and sauce. The cook opens a can of commercial sauce and puts it on the spaghetti. You get food poisoning because the sauce is bad. Who do you sue? The restaurant or the manufacturer of the sauce. The answer is you sue the restaurant and he in turn sues the maker of the sauce. Spaghetti and Manicotti Lowes didn't "cook" the ice melting product. They didn't open the package or change it in anyway. They are in no way responsible for what happened to your concrete. If you sue the restaurant, you might have a chance of winning because they played a major part in getting you sick, and maybe the restaurant has chance of winning their suit with the manufacturer, but that's not the same situation as simply buying an unaltered product from Lowes. Look, we can argue the merits all day. Do us a favor: Sue 'em and let us know how it works out. Just a little note. I just received an email from their claims department. They asked for two days and then they'll make me an offer. So evidently I was right and some of you sideline lawyers are wrong. Lowe's protects itself by making all it's vendors offer a guaranty or warranty in their purchase agreement. If the vendor refuses to honor that warranty Lowe's will in most cases and subrogate against the vendor. I'll post in a few days with the exact outcome. Cool! Please let us know. :-) Post a copy of the actual letter so we can read and make our own determination. I'd like to see that "purchase agreement" too. Thanks For the third time here is the paragraph. Lowe's will not give out an actual copy of their merchant agreement. ""I direct your attention to the Master Standard Buying Agreement, executed between your company and Lowe's. Please refer to Article V, WARRANTIES AND GUARANTEES, sec (5) which contains the following indemnification agreement. Pursuant to this agreement your company is responsible for this matter. Your company is responsible to Lowe's for the defense and indemnification of any and all claims, including expenses and legal fees resulting from this matter. Lowe's will exercise all available legal remedies to enforce this agreement Failure on your part to respond to this may result in additional expenses, as well as legal action being taken against your company. Lowe's therefore demands immediate acceptance of this claim in writing. If you have any applicable liability insurance coverage for this matter, you should immediately place your insurance carrier on notice." " Read it: I don't see how this makes Lowes liable. In fact, I think it's Lowe's way of insuring they won't be liable. In-other-words. If Lowe's does get sued Lowe's could use this as a contract between them and the supplier. So Lowe's can in-turn sue the supplier for breech of contract. It wouldn't strengthen your case against Lowes. It's for Lowes. But of course.....it depends on "what the deffinition of "is" is". :-) ****in' lawyers. This is what I've been telling you all along. If the vendor won't do anything, Lowe's will and then subrogate against the vendor. How's about letting this conversation die. When I get the results I'll post them. |
#80
Posted to alt.home.repair,misc.consumers
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Lowe's blows
Good golly, there are a lot of people commenting in this
thread who don't seem to have a clue about how our legal system works but think they do anyway. When a merchant sells you a product, there are implied warranties of merchantability and fitness for purpose. These warranties apply unless the merchant explicitly disclaims them. In some jurisdictions they cannot be disclaimed (i.e., the merchant is stuck with them whether he likes them or not). These warranties apply to the merchant who sells the product, *not* to the manufacturer. If the product is sold in a chain of transactions (e.g., manufacturer to distributor, distributor to merchant, merchant to consumer), there are implied warranties at each link in the chain between the two parties to that particular transaction. Merchantability applies here because the product failed when used as intended and in accordance with its published instructions. Fitness for purpose applies here because the product's instructions claimed that it would perform adequately and it did not, and because the purchaser asked the merchant specifically if it would perform as desired and was told by a representative of the merchant (i.e., the Lowe's associate) that it would. The OP does not have a contract with the manufacturer of the product, because he did not buy the product from the manufacturer. The OP has a contract with Lowe's, because he bought the product from Lowe's, and therefore the implied warranties at the OP's disposal for recouping damages for his loss are with Lowe's not with the manufacturer. If, indeed, the manufacturer of the product was negligent in selling a product which they claimed would be safe for concrete when used in certain conditions and which was not in fact safe for concrete when used in those conditions, then the OP could have a claim against the manufacturer for negligence, independent of the implied warranties between Lowe's and the OP. In short, if the facts are as presented by the OP (i.e., his concrete was old enough and sealed properly, the product said it was safe to use on concrete that was old enough and sealed properly, and yet the concrete flaked when the product was used on it), then he can certainly sue Lowe's for damages based on the implied warranties of merchantability and fitness for purpose, and he can also, should he wish to do so, sue the manufacturer for negligence. It appears from the information provided by the OP that Lowe's has its own contract with the manufacturer which allows Lowe's to force the manufacturer to cover any claims for damages arising from its products sold by Lowe's. That's all well and good for Lowe's, but it has nothing to do with the OP, who is not a party to that contract. It is not the OP's concern whether Lowe's can or does successfully collect reimbursement from the manufacturer for whatever damages Lowe's pays out to the OP, and the contact between Lowe's and the manufacturer cannot be used as the basis of a lawsuit initiated by the OP against either Lowe's or the manufacturer. Frankly, I'm not sure why Lowe's showed it to the OP; it just muddied the waters. See http://en.wikipedia.org/wiki/Implied_warranty for more information about implied warranties. |
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