Home |
Search |
Today's Posts |
|
Home Repair (alt.home.repair) For all homeowners and DIYers with many experienced tradesmen. Solve your toughest home fix-it problems. |
Reply |
|
|
LinkBack | Thread Tools | Display Modes |
#41
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
Nate Nagel wrote in
: Red Green wrote: N8N wrote in : On Aug 5, 2:30 pm, dpb wrote: N8N wrote: ... ...Verizon ... ... Why *don't* more people just cancel their land lines? (I know why my parents don't, they live too far out in the country to get cable. Otherwise...) Because the land line _IS_ more reliable. It never ****ing works! She called me on her cell phone to tell me her land line wasn't working again. Now explain to me how the land line is more reliable. Explain? OK. 99.95% of the time when I use my land line it works fine & clear. 99.95% of the time when I call someone on a land line it's fine & clear. 99.95% of the time when I use a land line it doesn't disconnect. 99.95% of the time when I call a land line they don't disconnect. 99.95% of the time when I call a cell phone it sucks. Excuse me? What did you say? Are you still there. What was that? Huh? 99.95% of the time when a cell phone calls me I'm always saying Excuse me? What did you say? Are you still there. What was that? Huh? 100% of the time a cell phone costs 4x that of a land line. 100% of the time land line local calls are not clocked. 100% of the time I don't need power company service to use the landline. 100% of the time I can call 911 on the cell I keep in the car that has no service. That is if the ****ing thing gets a signal. Explained. Except your assertions are the exact opposite of my experience. Land line has MORE down time and is MORE expensive than my cell phone! Seriously, the last time I had "service" with Verizon it was approaching 25% down time (this was in MD) and my parents are rapidly approaching that point. nate I'm on Embarq in NC, formerly Sprint. Apparently a BIG difference Nate. |
#42
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
N8N wrote:
I just got a call from my mom, to tell me yet again to not bother trying to call on the land line, to call her cell instead if I need to tell her anything. this is getting rediculous, Verizon has to have the worst customer service of any "legitimate" company in the history of this country. I mean, I can't imagine anyone else providing such awful service and staying in business. Why *don't* more people just cancel their land lines? (I know why my parents don't, they live too far out in the country to get cable. Otherwise...) She said she was calling her state representative AGAIN to complain, and that several neighbors were without service as well... nate my land line works just fine. She can either bitch about it, or have it fixed. her choice. s |
#43
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
On Wed, 05 Aug 2009 22:54:28 -0500, Red Green
wrote: N8N wrote in : On Aug 5, 2:30*pm, dpb wrote: N8N wrote: ... ...Verizon ... ... Why *don't* more people just cancel their land lines? *(I know why my parents don't, they live too far out in the country to get cable. *Otherwise...) Because the land line _IS_ more reliable. It never ****ing works! She called me on her cell phone to tell me her land line wasn't working again. Now explain to me how the land line is more reliable. Explain? OK. 99.95% of the time when I use my land line it works fine & clear. 99.95% of the time when I call someone on a land line it's fine & clear. 99.95% of the time when I use a land line it doesn't disconnect. 99.95% of the time when I call a land line they don't disconnect. 99.95% of the time when I call a cell phone it sucks. Excuse me? What did you say? Are you still there. What was that? Huh? 99.95% of the time when a cell phone calls me I'm always saying Excuse me? What did you say? Are you still there. What was that? Huh? 100% of the time a cell phone costs 4x that of a land line. 100% of the time land line local calls are not clocked. 100% of the time I don't need power company service to use the landline. 100% of the time I can call 911 on the cell I keep in the car that has no service. That is if the ****ing thing gets a signal. I hate cell phones as well. Too damn small to talk on for any length of time, and half the time you can't understand the person on the other end. Out here, with the advent of dsl, the phone company decided it wasn't worth it to keep a huge battery in their dsl remote. If power is off for more than a few hours the phone goes down. The good news is that if power is off for a short time I can still get on the internet with the power off. |
#44
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
On Aug 6, 10:15*am, Steve Barker wrote:
N8N wrote: I just got a call from my mom, to tell me yet again to not bother trying to call on the land line, to call her cell instead if I need to tell her anything. this is getting rediculous, Verizon has to have the worst customer service of any "legitimate" company in the history of this country. *I mean, I can't imagine anyone else providing such awful service and staying in business. *Why *don't* more people just cancel their land lines? *(I know why my parents don't, they live too far out in the country to get cable. *Otherwise...) She said she was calling her state representative AGAIN to complain, and that several neighbors were without service as well... nate my land line works just fine. *She can either bitch about it, or have it fixed. *her choice. How does she "have it fixed?" Calling Verizon, the state PUC, and her representative have not resulted in a functional phone line. Can you recommend someone? nate |
#45
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
In article
, N8N wrote: Then I must be colossally unlucky, having moved at least once a year for a while and ALWAYS having problems with my POTS. (and usually getting rude, indifferent service to boot.) I didn't bother having it turned on the last time I moved and I haven't yet missed it. Been there for almost three years now. nate Your original question, I believe, was why don't more people cancel their land lines. I think it would be fair to say at this point that the answer is pretty obvious: we all haven't had the same problems that you have. If I'd had your experiences, I'd feel the same way you do. I can only recall one time in my whole life when I had any problem at all, and it was resolved quickly by the phone company - Verizon. My cell, OTOH, is often a nuisance, with latency, dropped calls, and ****ty fidelity. |
#46
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
On Aug 5, 11:54*pm, Red Green wrote:
N8N wrote : On Aug 5, 2:30*pm, dpb wrote: N8N wrote: ... ...Verizon ... ... Why *don't* more people just cancel their land lines? *(I know why my parents don't, they live too far out in the country to get cable. *Otherwise...) Because the land line _IS_ more reliable. It never ****ing works! *She called me on her cell phone to tell me her land line wasn't working again. *Now explain to me how the land line is more reliable. Explain? OK. 99.95% of the time when I use my land line it works fine & clear. 99.95% of the time when I call someone on a land line it's fine & clear. 99.95% of the time when I use a land line it doesn't disconnect. 99.95% of the time when I call a land line they don't disconnect. The OP is a notorious idiot and k00k. In this example he extrapolates from one example of poor land line service near the middle of nowhere to every other area... of the world, it seems safe to presume... And, of course, he has no reservations about lying and/or otherwise exaggerating to a ridiculous degree to support his position, as he has already posted. He seems to often adhere to the idea that if it can't be "proven" to be a lie, readers are required to believe it. It has never occurred to him, AFAICT, that extraordinary claims require extraordinary evidence. If his claim that his Verizon's land line service in MD was "approaching 25% downtime" obviously other MD residents so afflicted would be switching providers and/or screaming to the FCC and/or seeking a class action. ----- - gpsman |
#47
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
mike wrote in news:a4e29d09-8c20-4954-981c-
: Yeah, right. Most people's land lines go down once a decade, if that. How do cell phones stack up? I'm lucky if I only have one dropped word per sentence when talking to some idiot with a cell phone. Hate 'em. (Cell phones, not the idiots). anks ike. [crackle crackle,faint "loaf bread" crackle "tampons" crackle "an O-Z mutha fukka" crackle.] -- Please report all anti-Marxist speech to ost d fruuuuum crakle ll one. |
#48
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
On Wed, 5 Aug 2009 11:13:19 -0700 (PDT), N8N
wrote: I just got a call from my mom, to tell me yet again to not bother trying to call on the land line, to call her cell instead if I need to tell her anything. this is getting rediculous, Verizon has to have the worst customer service of any "legitimate" company in the history of this country. I mean, I can't imagine anyone else providing such awful service and staying in business. Why *don't* more people just cancel their land lines? (I know why my parents don't, they live too far out in the country to get cable. Otherwise...) She said she was calling her state representative AGAIN to complain, and that several neighbors were without service as well... nate I don't use telephone nor cell. No interruptions, I use email. |
#49
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
Red Green wrote:
mike wrote in news:a4e29d09-8c20-4954-981c- : Yeah, right. Most people's land lines go down once a decade, if that. How do cell phones stack up? I'm lucky if I only have one dropped word per sentence when talking to some idiot with a cell phone. Hate 'em. (Cell phones, not the idiots). anks ike. [crackle crackle,faint "loaf bread" crackle "tampons" crackle "an O-Z mutha fukka" crackle.] ..isten .ed Green. I've had it up to......with you....ttude regarding cell ....s. These vendo.. sup........best possible..................... .................................................. .......... ....aovuojnwo..................................... .......... ............corporate ethics..........allow................. ...........stunningly awful................................. .................................................. .......... Obviously..........st be something wrong...........hearing if you......that cell......s don't provi..excellent fidelity.. ......forget....awdinchlihook. Get with it, willya? --Winst.. |
#50
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
On Thu, 06 Aug 2009 17:21:07 -0400, Phisherman
wrote: [snup] I don't use telephone nor cell. No interruptions, I use email. Spam, spam, spam, spam, spam, spam, spam, wonnnnderful spam! :-) |
#51
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
Winston wrote in
: Red Green wrote: mike wrote in news:a4e29d09-8c20-4954-981c- : Yeah, right. Most people's land lines go down once a decade, if that. How do cell phones stack up? I'm lucky if I only have one dropped word per sentence when talking to some idiot with a cell phone. Hate 'em. (Cell phones, not the idiots). anks ike. [crackle crackle,faint "loaf bread" crackle "tampons" crackle "an O-Z mutha fukka" crackle.] .isten .ed Green. I've had it up to......with you....ttude regarding cell ....s. These vendo.. sup........best possible..................... .................................................. ......... ...aovuojnwo...................................... ......... ...........corporate ethics..........allow................. ..........stunningly awful................................. .................................................. ......... Obviously..........st be something wrong...........hearing if you......that cell......s don't provi..excellent fidelity.. .....forget....awdinchlihook. Get with it, willya? --Winst.. Don't mess with me Winston. I've seen all the Steven Segal movies. |
#52
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
Red Green wrote:
(...) Don't mess with me Winston. I've seen all the Steven Segal movies. (Snort!) --Winston |
#53
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
N8N wrote:
On Aug 6, 10:15 am, Steve Barker wrote: N8N wrote: I just got a call from my mom, to tell me yet again to not bother trying to call on the land line, to call her cell instead if I need to tell her anything. this is getting rediculous, Verizon has to have the worst customer service of any "legitimate" company in the history of this country. I mean, I can't imagine anyone else providing such awful service and staying in business. Why *don't* more people just cancel their land lines? (I know why my parents don't, they live too far out in the country to get cable. Otherwise...) She said she was calling her state representative AGAIN to complain, and that several neighbors were without service as well... nate my land line works just fine. She can either bitch about it, or have it fixed. her choice. How does she "have it fixed?" Calling Verizon, the state PUC, and her representative have not resulted in a functional phone line. Can you recommend someone? nate Nope, just keep calling everytime they don't fix it correctly. They'll eventually get tired of the calls and fix it properly. Call everyday. s |
#54
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
On Aug 5, 4:22*pm, N8N wrote:
make them put in one of those grey demarc boxes where the wire enters the house, that way they can say with 100% certainty that the failure is Not Their Problem by simply plugging a hard wired phone into the demarc with the line going into the house disconnected. There's a demarc box in the basement already. When the phone goes out, they plug directly into the demarc box. STILL DEAD. Tell Verizon that. They STILL THREATEN. Oh but for the good old days of Ma Bell... At least when there was one big company, the government could regulate them and force them to provide a certain level of service. Now it's deregulated and these baby Bells have you over a barrel. There's no competition, no choice. Verizon owns ALL the wires in the ground in the area. You get phone from Verizon or you don't get a phone. |
#55
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
Nope, just keep calling everytime they don't fix it correctly. �They'll eventually get tired of the calls and fix it properly. �Call everyday. I tried that every day for 3 WEEKLS It didnt help had to call verizon presidents office TWICE, to get a network tech to fix a fios noisey router. come october I am out of contract and going to be a PIA. they richly deserve it!! |
#56
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
bob haller, 8/7/2009,4:56:57 PM, wrote:
Nope, just keep calling everytime they don't fix it correctly. �They'll eventually get tired of the calls and fix it properly. �Call everyday. I tried that every day for 3 WEEKLS It didnt help had to call verizon presidents office TWICE, to get a network tech to fix a fios noisey router. come october I am out of contract and going to be a PIA. they richly deserve it!! I can verify your experience is not atypical with Verizon FiOS customer support. Just making the call is tortuous in the first place. It is very hard to get a live person and you must go through endless routines with the automated voice before you get through to a person. Say "AGENT" three times and that should get you through. Then the rep has 11 minutes to get you off the phone so they don't have time to read the previous notes and immediately jump to the standard troubleshooting even if you tell them this has already been done five times. In order for each level of support to escalate it to the next level they must prove it is not within the scope of their level and troubleshooting tools. If it gets escalated to Level 2 and they think they have fixed it remotely, they need only leave a message twice before closing the trouble ticket. Once it's closed you start all over again with the entire process. If Level 2 can't fix it because it's an order problem or farther into the network then they have to put it into someone else's bucket after they prove they can't fix it. God forbid you have a billing problem or something goes wrong on a move order, that's when the real hell starts. |
#57
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
On Aug 7, 6:23�pm, "badgolferman"
wrote: bob haller, 8/7/2009,4:56:57 PM, wrote: Nope, just keep calling everytime they don't fix it correctly. �They'll eventually get tired of the calls and fix it properly. �Call everyday. I tried that every day for 3 WEEKLS It didnt help had to call verizon presidents office TWICE, to get a network tech to fix a fios noisey router. come october I am out of contract and going to be a PIA. they richly deserve it!! I can verify your experience is not atypical with Verizon FiOS customer support. �Just making the call is tortuous in the first place. �It is very hard to get a live person and you must go through endless routines with the automated voice before you get through to a person. �Say "AGENT" �three times and that should get you through. �Then the rep has 11 minutes to get you off the phone so they don't have time to read the previous notes and immediately jump to the standard troubleshooting even if you tell them this has already been done five times. �In order for each level of support to escalate it to the next level they must prove it is not within the scope of their level and troubleshooting tools. �If it gets escalated to Level 2 and they think they have fixed it remotely, they need only leave a message twice before closing the trouble ticket. �Once it's closed you start all over again with the entire process. �If Level 2 can't fix it because it's an order problem or farther into the network then they have to put it into someone else's bucket after they prove they can't fix it. �God forbid you have a billing problem or something goes wrong on a move order, that's when the real hell starts. verizon fixed the agent statement it no longer works I WISH the media would expose their poor customer service...... I forgot to mention theres a LARGE tree being supported by the main neighborhood fios line, the cable is taunt and the weight is bending and leaning the utility poles. the tree is on a abandoned right of way from 1950 when the homes were built. verizon refuses to trim any tree, its against company policy. they wait till the line fails, which will likely be during a storm slowing service restoration. they dont care,,,,,,,,,,,, |
#58
Posted to alt.home.repair
|
|||
|
|||
for those of you who say land lines are reliable
On Aug 5, 11:13*am, N8N wrote:
I just got a call from my mom, to tell me yet again to not bother trying to call on the land line, to call her cell instead if I need to tell her anything. this is getting rediculous, Verizon has to have the worst customer service of any "legitimate" company in the history of this country. *I mean, I can't imagine anyone else providing such awful service and staying in business. *Why *don't* more people just cancel their land lines? *(I know why my parents don't, they live too far out in the country to get cable. *Otherwise...) Hear, hear! You took the electrons out of my mouth. I was fool enough to sign up for their FIOS TV, internet and phone in a fairly inexpensive package Whatta nightmare! Nobody to complain too; just robots on the phone or on-linel TV picture is cut off on both sides. Email is a primitive design. Billing was wildly inaccurate; took months to get it adjusted to what I bought, and credit issued. I finally send a fax to the Verizon CEO enumerating the whole ghastly experience. Somebody from the exec ofc got back to me, so I hope they will DO SOMETHING. She said she was calling her state representative AGAIN to complain, and that several neighbors were without service as well... nate |
Reply |
|
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
Contaminated Land | UK diy | |||
drain across my land | UK diy | |||
Denuding the land | Home Repair | |||
From chalk lines to roof lines--Putting final shingles at the top | Home Repair | |||
Raising Land | Home Ownership |