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Lifetime guarantee
Are these things worth it?
Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ |
Lifetime guarantee
On Sun, 1 Feb 2009 17:42:29 -0500, "Larry K." wrote:
Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ I hate taking things back... and may shop elsewhere, and fix the hole with some ... duct tape? |
Lifetime guarantee
Larry K. wrote:
Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ If you buy something with a lifetime guarantee, and don't save the receipt and guarantee statement, what do you expect? Sears has been pretty good to me on their hand tools. If it's obviously theirs, no receipt is needed. |
Lifetime guarantee
Phisherman wrote in
: On Sun, 1 Feb 2009 17:42:29 -0500, "Larry K." wrote: Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ I hate taking things back... and may shop elsewhere, and fix the hole with some ... duct tape? duct tape? You da man!!! |
Lifetime guarantee
In article ,
"Bob F" wrote: Larry K. wrote: Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ If you buy something with a lifetime guarantee, and don't save the receipt and guarantee statement, what do you expect? Sears has been pretty good to me on their hand tools. If it's obviously theirs, no receipt is needed. Was it one of the black rubber hoses marked 'Craftsman' on one of the fittings? If so they should have exchanged it on the spot. If it wasn't a 'Craftsman', they might be right. I bought a Craftsman hose many years ago, and have exchanged it more than a few times now I've also been taking back loads of broken/worn out hard (commercially) used craftsman hand tools... often weekly since the 70's and rarely get any guff off them. Problems usually occur with new employees who haven't been properly trained. Another issue is mission 'critical' items we need replaced, but are out of stock. This necessitated the purchase of a few dupes for use as spares. That warranty has saved me untold tens of thousands of dollars through the years... it's a good deal. Be aware, there are limitations, power and most cutting tools aren't included... however, strangely enough cold chisels and punched are! Read the warranty info and ask questions before you buy if in doubt. Erik |
Lifetime guarantee
"Larry K." wrote in message ... Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ Anyone want a Circuit City guarantee for a laptop? Steve |
Lifetime guarantee
On Sun, 1 Feb 2009 16:32:48 -0800, "Bob F"
wrote: Larry K. wrote: Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ If you buy something with a lifetime guarantee, and don't save the receipt and guarantee statement, what do you expect? Sears has been pretty good to me on their hand tools. If it's obviously theirs, no receipt is needed. That is why store brand products are generally the best buy at places like sears and hardware stores. If an Ace hardware brand item with a lifetime warranty fails, ACE replaces it. If a Sears or Craftsman item fails, Sears replaces it. If a Radio Shack product fails,adio Shack replaces it. If you buy some "name brand" item, generally the manufacturer replaces it and you are responsible to get it back to them. And heaven help you if it is some off-brand chinese product and you need to return it to CHINA for replacement. |
Lifetime guarantee
Fool me once........................
Anyone want a Circuit City guarantee for a laptop? Steve I have a CompUSA warantee for sale, real CHEAP!!!!! |
Lifetime guarantee
wrote in message ... On Sun, 1 Feb 2009 16:32:48 -0800, "Bob F" wrote: Larry K. wrote: Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ If you buy something with a lifetime guarantee, and don't save the receipt and guarantee statement, what do you expect? Sears has been pretty good to me on their hand tools. If it's obviously theirs, no receipt is needed. That is why store brand products are generally the best buy at places like sears and hardware stores. If an Ace hardware brand item with a lifetime warranty fails, ACE replaces it. If a Sears or Craftsman item fails, Sears replaces it. If a Radio Shack product fails,adio Shack replaces it. When I worked at RadioShack a dozen or so years ago (I was a retiree and being there was better than sitting at home) there wasn't anything with a lifetime guarantee. Some items might have a year, but otherwise it was 90 days. If you buy some "name brand" item, generally the manufacturer replaces it and you are responsible to get it back to them. And heaven help you if it is some off-brand chinese product and you need to return it to CHINA for replacement. |
Lifetime guarantee
On Sun, 1 Feb 2009 16:32:48 -0800, "Bob F"
wrote: Larry K. wrote: Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ If you buy something with a lifetime guarantee, and don't save the receipt and guarantee statement, what do you expect? Sears has been pretty good to me on their hand tools. If it's obviously theirs, no receipt is needed. Not here. I have a screw clamp with the word "Craftsman" burned into the side. When the clamp handle fell off I took it back to Sears and they said "Sorry, those are not guaranteed because they have moving parts." |
Lifetime guarantee
On Feb 2, 6:57�am, Phisherman wrote:
On Sun, 1 Feb 2009 16:32:48 -0800, "Bob F" wrote: Larry K. wrote: Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. �Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ If you buy something with a lifetime guarantee, and don't save the receipt and guarantee statement, what do you expect? Sears has been pretty good to me on their hand tools. If it's obviously theirs, no receipt is needed. Not here. �I have a screw clamp with the word "Craftsman" burned into the side. �When the clamp handle fell off I took it back to Sears and they said "Sorry, those are not guaranteed because they have moving parts."- Hide quoted text - - Show quoted text - futher sears no longer owens the craftsman brand, they are a licensee only. kenmore is being sold off, to raise cash for operations. retail is in a bad way, because of the economy. besides when K mart bought sears they sold off ALL non retail assests that sears used vhistorically to survive bad erconomic times. allstate insurance, NTB tire and battery, their credit card operations which was larger than retail, coldwell banker real estate, now they sold off craftsman and soon kenmore. sears itself is in danger of disappearing adding their name to retail history like montogomery ward, WT GRANT, woolworths, and a ton of others.circuit city, just joined that list its really sad |
Lifetime guarantee
On Mon, 2 Feb 2009 04:48:51 -0800 (PST), "
wrote: On Feb 2, 6:57?am, Phisherman wrote: On Sun, 1 Feb 2009 16:32:48 -0800, "Bob F" wrote: Larry K. wrote: Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. ?Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ If you buy something with a lifetime guarantee, and don't save the receipt and guarantee statement, what do you expect? Sears has been pretty good to me on their hand tools. If it's obviously theirs, no receipt is needed. Not here. ?I have a screw clamp with the word "Craftsman" burned into the side. ?When the clamp handle fell off I took it back to Sears and they said "Sorry, those are not guaranteed because they have moving parts."- Hide quoted text - - Show quoted text - futher sears no longer owens the craftsman brand, they are a licensee only. kenmore is being sold off, to raise cash for operations. retail is in a bad way, because of the economy. besides when K mart bought sears they sold off ALL non retail assests that sears used vhistorically to survive bad erconomic times. allstate insurance, NTB tire and battery, their credit card operations which was larger than retail, coldwell banker real estate, now they sold off craftsman and soon kenmore. sears itself is in danger of disappearing adding their name to retail history like montogomery ward, WT GRANT, woolworths, and a ton of others.circuit city, just joined that list its really sad When you see WalMart is packed with customers and K-Mart deserted, you got to question K-Mart management's strategy. I did see another "shopper" following me around the store, it turned out to be security was watching its only customer--have not been back since (really, I don't act shady!?). You'd think K-mart, after many years of retail experience, would know what it needs to do to compete. When it finally fails, nobody to blame but themselves. WalMart knows how to setup a successful retail store. Lots of customers in Kohls too. In these times, you got to be open-minded, take risks, and pull in more customers. |
Lifetime guarantee
On Feb 1, 11:20�pm, "SteveB" wrote:
"Larry K." wrote in message ... Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. |
Lifetime guarantee
On Feb 2, 9:03�am, Phisherman wrote:
On Mon, 2 Feb 2009 04:48:51 -0800 (PST), " wrote: On Feb 2, 6:57?am, Phisherman wrote: On Sun, 1 Feb 2009 16:32:48 -0800, "Bob F" wrote: Larry K. wrote: Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. ?Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ If you buy something with a lifetime guarantee, and don't save the receipt and guarantee statement, what do you expect? Sears has been pretty good to me on their hand tools. If it's obviously theirs, no receipt is needed. Not here. ?I have a screw clamp with the word "Craftsman" burned into the side. ?When the clamp handle fell off I took it back to Sears and they said "Sorry, those are not guaranteed because they have moving parts."- Hide quoted text - - Show quoted text - futher sears no longer owens the craftsman brand, they are a licensee only. kenmore is being sold off, to raise cash for operations. retail is in a bad way, because of the economy. besides when K mart bought sears they sold off ALL non retail assests that sears used vhistorically to survive bad erconomic times. allstate insurance, NTB tire and battery, their credit card operations which was larger than retail, coldwell banker real estate, now they sold off craftsman and soon kenmore. sears itself is in danger of disappearing adding their name to retail history like montogomery ward, WT GRANT, woolworths, and a ton of others.circuit city, just joined that list its really sad When you see WalMart is packed with customers and K-Mart deserted, you got to question K-Mart management's strategy. �I did see another "shopper" following me around the store, it turned out to be security was watching its only customer--have not been back since (really, I don't act shady!?). �You'd think K-mart, after many years of retail experience, would know what it needs to do to compete. � When it finally fails, nobody to blame but themselves. �WalMart knows how to setup a successful retail store. �Lots of customers in Kohls too. �In these times, you got to be open-minded, take risks, and pull in more customers.- Hide quoted text - - Show quoted text - k mart stock shelves in the middle of the nite so customers dont interere........ which is a excellent reason not to visit, no one has a clue where stuff is, and theres too few employees to help effectively. now target does great, lots of helpful workers who go out of their way to assist the shopper. in sears yesterday, very few employees. they refused to let me use a credit card to buy a digitaL TV CONVERTER. but i got one a couple weeks ago at best buy without a problem using my card. they lost a sale and moved themselves to the absolute bottom of my list of stores to shop at. i could of gone and gotten cash at machine but it wasnt worth it |
Lifetime guarantee
On Feb 1, 5:42*pm, "Larry K." wrote:
Fool me once........................ There is ALWAYS fine print on those so-called lifetime guarantees. Most require you to send the defective item back to the manufacturer to take advantage of the guarantee. It's a hoop that they make you jump through, which is usually enough to keep most people from bothering. They just throw the hose out and buy a new one. Nobody fooled you. You didn't bother to read the terms and conditions before buying. |
Lifetime guarantee
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Lifetime guarantee
wrote in message ... On Feb 1, 5:42 pm, "Larry K." wrote: Nobody fooled you. You didn't bother to read the terms and conditions before buying. They still sell the exact hose. There are _no_ terms or conditions. It simple says "Lifetime guarantee", and it's sold in their Sears Hardware Outlet, which they don't have on the net. |
Lifetime guarantee
On Mon, 02 Feb 2009 06:57:36 -0500, Phisherman
wrote: On Sun, 1 Feb 2009 16:32:48 -0800, "Bob F" wrote: Larry K. wrote: Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ If you buy something with a lifetime guarantee, and don't save the receipt and guarantee statement, what do you expect? Sears has been pretty good to me on their hand tools. If it's obviously theirs, no receipt is needed. Not here. I have a screw clamp with the word "Craftsman" burned into the side. When the clamp handle fell off I took it back to Sears and they said "Sorry, those are not guaranteed because they have moving parts." The guy does not know his product or his warranty. They ARE covered. Go to a different store. |
Lifetime guarantee
"Stun" wrote
Nobody fooled you. You didn't bother to read the terms and conditions before buying. They still sell the exact hose. There are _no_ terms or conditions. It simple says "Lifetime guarantee", and it's sold in their Sears Hardware Outlet, which they don't have on the net. Doesnt matter. Unless it is exclusively sold there, it's back to the manufacturere or must have recipt showing you got it there at Sears. If you got it there and within (believe it's 30 days?) they will take it back regardless. |
Lifetime guarantee
"Stun" wrote in message ... wrote in message ... On Feb 1, 5:42 pm, "Larry K." wrote: Nobody fooled you. You didn't bother to read the terms and conditions before buying. They still sell the exact hose. There are _no_ terms or conditions. It simple says "Lifetime guarantee", and it's sold in their Sears Hardware Outlet, which they don't have on the net. I don't know how you know, they still sell the same hose, but they do. |
Lifetime guarantee
"cshenk" wrote in message ... "Stun" wrote Nobody fooled you. You didn't bother to read the terms and conditions before buying. They still sell the exact hose. There are _no_ terms or conditions. It simple says "Lifetime guarantee", and it's sold in their Sears Hardware Outlet, which they don't have on the net. Doesnt matter. Unless it is exclusively sold there, it's back to the manufacturere or must have recipt showing you got it there at Sears. If you got it there and within (believe it's 30 days?) they will take it back regardless. It may not matter legally, but a very **** poor way to do business. IMHO |
Lifetime guarantee
Larry K. wrote:
"Stun" wrote in message ... wrote in message ... On Feb 1, 5:42 pm, "Larry K." wrote: Nobody fooled you. You didn't bother to read the terms and conditions before buying. They still sell the exact hose. There are _no_ terms or conditions. It simple says "Lifetime guarantee", and it's sold in their Sears Hardware Outlet, which they don't have on the net. I don't know how you know, they still sell the same hose, but they do. I've got an old Sears hose and it has held up well. Probably 25 years old. I did not get it directly from Sears so when it developed a pin hole or two, I just cut the hose and put on a cheap crimp on hose coupling. Don't know who bought who but Sears is ruining local K-Mart. Businesses come and go and these two are going. |
Lifetime guarantee
In article , "Stun" wrote:
wrote in message ... On Feb 1, 5:42 pm, "Larry K." wrote: Nobody fooled you. You didn't bother to read the terms and conditions before buying. They still sell the exact hose. There are _no_ terms or conditions. It simple says "Lifetime guarantee", and it's sold in their Sears Hardware Outlet, which they don't have on the net. No terms or conditions? Yer jokin', right? The warranty "terms and conditions" are likely 2500 words printed in 6 point type on that little slip of paper you threw away with the packing material. |
Lifetime guarantee
Smitty Two wrote:
In article , "Stun" wrote: wrote in message ... On Feb 1, 5:42 pm, "Larry K." wrote: Nobody fooled you. You didn't bother to read the terms and conditions before buying. They still sell the exact hose. There are _no_ terms or conditions. It simple says "Lifetime guarantee", and it's sold in their Sears Hardware Outlet, which they don't have on the net. No terms or conditions? Yer jokin', right? The warranty "terms and conditions" are likely 2500 words printed in 6 point type on that little slip of paper you threw away with the packing material. They could be creative too. I have seen phrases on products such as this: "this product is warranted according to the terms and conditions found at: http:\\we-are-big-box-megacorp-and-you-are-nothing.com/sleazy-warranty" |
Lifetime guarantee
SteveB wrote:
"Larry K." wrote in message ... Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ Anyone want a Circuit City guarantee for a laptop? If you mean extended warranty, it's still good, because the extended warranties are handled by a third party company, not CC. HellT |
Lifetime guarantee
Erik wrote:
In article , "Bob F" wrote: Larry K. wrote: Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ If you buy something with a lifetime guarantee, and don't save the receipt and guarantee statement, what do you expect? Sears has been pretty good to me on their hand tools. If it's obviously theirs, no receipt is needed. Was it one of the black rubber hoses marked 'Craftsman' on one of the fittings? If so they should have exchanged it on the spot. If it wasn't a 'Craftsman', they might be right. I bought a Craftsman hose many years ago, and have exchanged it more than a few times now I've also been taking back loads of broken/worn out hard (commercially) used craftsman hand tools... often weekly since the 70's and rarely get any guff off them. Problems usually occur with new employees who haven't been properly trained. Another issue is mission 'critical' items we need replaced, but are out of stock. This necessitated the purchase of a few dupes for use as spares. That warranty has saved me untold tens of thousands of dollars through the years... it's a good deal. Be aware, there are limitations, power and most cutting tools aren't included... however, strangely enough cold chisels and punched are! Read the warranty info and ask questions before you buy if in doubt. Erik I seem to recall Sears handing out ratchet rebuild kits at one time whenever a customer brought a Craftsman ratchet back. TDD |
Lifetime guarantee
Charlie wrote:
wrote in message ... On Sun, 1 Feb 2009 16:32:48 -0800, "Bob F" wrote: Larry K. wrote: Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ If you buy something with a lifetime guarantee, and don't save the receipt and guarantee statement, what do you expect? Sears has been pretty good to me on their hand tools. If it's obviously theirs, no receipt is needed. That is why store brand products are generally the best buy at places like sears and hardware stores. If an Ace hardware brand item with a lifetime warranty fails, ACE replaces it. If a Sears or Craftsman item fails, Sears replaces it. If a Radio Shack product fails,adio Shack replaces it. When I worked at RadioShack a dozen or so years ago (I was a retiree and being there was better than sitting at home) there wasn't anything with a lifetime guarantee. Some items might have a year, but otherwise it was 90 days. If you buy some "name brand" item, generally the manufacturer replaces it and you are responsible to get it back to them. And heaven help you if it is some off-brand chinese product and you need to return it to CHINA for replacement. I worked for Tandy Repair, the repair division of Radio Shack back in 1978-79 and the Radio Shack Mach One speakers had a lifetime warranty. Negro Americans were returning the damn things with the terminals and cross over networks melted not to mention all the drivers and voice coils blown. It was amazing, I think they were listening to square waves. Radio Shack did away with lifetime warranty a short time later. TDD |
Lifetime guarantee
"The Daring Dufas" wrote:
I seem to recall Sears handing out ratchet rebuild kits at one time whenever a customer brought a Craftsman ratchet back. They tried to give me a USED ratchet when I brought my broken one in. The used one barely worked as well. I asked to speak to a manager, and after a lot of arguing, ended up with a new replacement. Jon |
Lifetime guarantee
I purchased a small roto tiller from sears, a mantis, It developed a leak
within the warranty period. Took it back and they told me I had to send it back to mantis. I told them no way it was within the return period.. Since it was a close out and had none on the florr they traded me for a new craftsman mini tiller that was a better value...worked for me "The Daring Dufas" wrote in message ... Erik wrote: In article , "Bob F" wrote: Larry K. wrote: Are these things worth it? Bought a lifetime guaranteed garden hose from Sears Hardware. It got a pin hole in it. Called Sears Hardware, asked them what I needed to return it. They said just bring the hose back. I've had the hose for about 6 years, of course I didn't save the receipt, Sears said I didn't need it anyways. Got to Sears, they informed me I needed to send the hose back to the manufacturer, because it wasn't their brand. Hold on, I bought it here, you told me to bring it back. Nope, send it back to the manufacturer, and you'll need your receipt. Fool me once........................ If you buy something with a lifetime guarantee, and don't save the receipt and guarantee statement, what do you expect? Sears has been pretty good to me on their hand tools. If it's obviously theirs, no receipt is needed. Was it one of the black rubber hoses marked 'Craftsman' on one of the fittings? If so they should have exchanged it on the spot. If it wasn't a 'Craftsman', they might be right. I bought a Craftsman hose many years ago, and have exchanged it more than a few times now I've also been taking back loads of broken/worn out hard (commercially) used craftsman hand tools... often weekly since the 70's and rarely get any guff off them. Problems usually occur with new employees who haven't been properly trained. Another issue is mission 'critical' items we need replaced, but are out of stock. This necessitated the purchase of a few dupes for use as spares. That warranty has saved me untold tens of thousands of dollars through the years... it's a good deal. Be aware, there are limitations, power and most cutting tools aren't included... however, strangely enough cold chisels and punched are! Read the warranty info and ask questions before you buy if in doubt. Erik I seem to recall Sears handing out ratchet rebuild kits at one time whenever a customer brought a Craftsman ratchet back. TDD |
Lifetime guarantee
"jimmy" wrote in message ... snip I seem to recall Sears handing out ratchet rebuild kits at one time whenever a customer brought a Craftsman ratchet back. TDD They tried that on my once a long time ago. I asked for the manager and told him that when I purchased the ratchet I didn't purchase it in kit form and expected them to repair or replace it the same way. They gave me a brand new one. |
Lifetime guarantee
Sanity wrote:
"jimmy" wrote in message ... snip I seem to recall Sears handing out ratchet rebuild kits at one time whenever a customer brought a Craftsman ratchet back. TDD They tried that on my once a long time ago. I asked for the manager and told him that when I purchased the ratchet I didn't purchase it in kit form and expected them to repair or replace it the same way. They gave me a brand new one. If I had a really old Crapsman ratchet I'd rather have an old/rebuilt one than a new one for a replacement. They seemed to be much better quality in the past. nate -- replace "roosters" with "cox" to reply. http://members.cox.net/njnagel |
Lifetime guarantee
replying to Larry K., Kenny wrote:
I have two hose that leaks what do I do to get new hose -- for full context, visit https://www.homeownershub.com/mainte...ee-356999-.htm |
Lifetime guarantee
On 4/20/2019 11:44 PM, Kenny wrote:
replying to Larry K., KennyÂ* wrote: I have two hose that leaks what do I do to get new hose See a Urologist. |
Lifetime guarantee
On 4/20/2019 11:44 PM, Kenny wrote:
replying to Larry K., KennyÂ* wrote: I have two hose that leaks what do I do to get new hose Sorry! I don't know of any government program that supplies free hoses to the truly needy.Â* You may have to purchase new ones at an Import Megamart store near you. |
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